"We had booked a king room non smoking which was big enough for our needs. We found this hotel extremely good. The staff on reception were very helpful. It is in an ideal position to explore the city with a tram stop close by. It has a free separate Men & Women Sauna & Bath for hotel guests which I found very clean when I used it. The breakfast area was spacious enough even when it was busy. I would definitely stay here again."
"Very spacious parking, very close to the takachiho shrine and gorge
Breakfast and dinner were add ons but very tasty, space was well maintained and clean
Didn’t use any other amenities"
"Everything was amazing staff went above and beyond. The washer/dryer combo were unexpected and were a great mid trip luxury. However - the dryer took a very long time to actually dry the clothes. Staff were brilliant and helped us dry them over the night. We will return here again."
"The staff here could not be more helpful! They were able to communicate comfortably in English. The breakfast buffet was EXCELLENT! The location was ideal! The room was comfortable, spacious an d well designed. Plenty of amenities"
"Exceptional place to stay in Beppu and wonderful service throughout our stay. Victor was especially helpful during the check in and check out process"
"I spent two nights at this hotel. I had a great view of the castle from my room. The room was clean and comfortable. The staff was always cheerful and hopeful. I would definitely stay here again."