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"It's a very traditional Mitsui if you have stayed with MGH before. While it's a few minutes away from the Hakata station and the area feels quieter, you still have very easy access to the metro (the station is right across the street), shopping (next to Canal City), and a lot of nice little restaurants and coffee shop (the popular FUK is just across the street as well) are right nearby (the hotel shabu shabu restaurant is amazing on its own). The room is a quite a bit roomier than the Oriental Hotel by Hakata station, also quite a bit newer, with both around the same price range. Though I have to say, while being older, Oriental Hotel is quite a bit cleaner. The musk scent was so strong in our room I actually had a dream about trying to get the smell out that night (lol)... very glad I didn't stay there more than one night."

"Clean rooms, convenient location and very very delicious breakfast buffet."

"Nice location and staff. Overall nice hotel under renovation so the pool didn’t work "

"Super friendly staff. Clean property. Great location. Big room. Pillows were too soft and small. Bath towels were small."

"The breakfast spread could be improved - need better and more choices "

"Our stay at Halekulani Okinawa was nothing short of exceptional. From the moment we arrived, the staff proved to be the most attentive and responsive team we’ve ever experienced. They anticipate your needs before you even realize them, creating a true luxury experience where you’re never left wanting for anything. Every meal was outstanding—truly 10/10. The quality, presentation, and flavor made each dining experience memorable, and it was clear that incredible care goes into every detail. The rooms were impeccable—spotlessly clean, beautifully designed, and incredibly comfortable. Turn-down service and in-room dining were standout highlights that elevated our stay even further. We also absolutely loved the quiet infinity pool—it was so serene, we could have spent the entire day there without hesitation. We had seen a few reviews mentioning concerns about the hotel handling its level of business, but we experienced none of that. Everything felt seamless, thoughtful, and perfectly executed. This was a phenomenal stay, and the team’s hard work truly shows in how valued and cared for we felt as guests. We cannot recommend Halekulani enough and would return in a heartbeat."

"Clean room , kind staff, great place outdoor pool with family."

"staff were very friendly and helpful"

"This hotel was very close to Hakata station, so if you are arriving via Shinkansen, you won't have to roll your luggage far to get to it. The entrance is located on a side street, so taxis and cars can pick you up easily. The hotel was clean and the staff was friendly. "