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"今回３度目の宿泊。ピアスのキャッチなど落ちており踏んでしまいました。清掃などは毎回不満があります。その他は全体的にキレイでした。また、シャワーヘッドが壊れており、洗面所、キッチンからはお湯が出ませんでした。電話し、迅速な対応を受けましたが、なおらず空き部屋もない事から、お風呂に入ることは出来ませんでした。ただ返金対応や丁寧な謝罪でとても良かったです。 今回は101でしたがエレベーター前で毎回他の客の声が響きわたり気になりました。"

"客室はやとてもきれいでした。快適に過ごせました。"

"Nine States Tojinmachi was perfect. The location was excellent — just steps from Tojinmachi Station and within walking distance of Ohori Park and Fukuoka Tower. The room was spacious, comfortable, and fully equipped with all the amenities we needed.Service was outstanding. We loved our stay so much that we made another reservation and extended our trip. The customer service team handled everything smoothly and made the whole process completely worry‑free."

"The view of the volcano was immaculate every morning of my 2 night stay. Thankful for the staff for getting me a corner room on the 11th floor. Laundry was easy to use, bathtub was awesome as it also had a view of the volcano and after walking all day the sauna on the 1st floor was a great end of day treat!"

"Clean rooms"

"Excellent accommodations with great breakfast."

"Excellent location for onsen enthusiasts with all necessities of daily life around the corner from the supermarket to the soba restaurant. Friendly and helpful receptionist with smooth check-in and check-out. Great value for short and long term stays. "

"A fantastic unmanned property with ample of parking. Whilst unmanned, they responded to our question promptly. The whole family room with 4 x beddings were spacious for our family of 5 (primary school age children to baby) to move around and to sleep. The projection with games was a hit with the older kids & the baby loved having her own space on the couch. And the bathroom was amazing. So glad we picked this place for our 1st leg of the Kyushu trip. "

"Best hotels we’ve stayed at"

"The owners were extremely nice and caring. The food was excellent and the room was spacious. The kitchen was a perfect size for cooking small meals. "