Kvelde Holidays from £189

Let's start with the positives. The staff vas helpfult and good. The breakfast was one of the best ones I have had in a hotel, but the deserts are just way to sweet, cut down on the sugar guys. The gym is very good and has everything you need for a nice exercise. The pool and sauna is nice but unfortunately very greedy and stupid to charge extra to use them. The hotel is already expensive and off location as it is, at least you should have the pool and sauna included in the price like every other hotel on planet earth, whats the point in visiting this hotel otherwise if you need to pay extra for almost everything except the room? Overall I would rate it a strong 3.5 because of the nice breakfast and staff.

We stayed at the hotel in early September experiencing excellent service. Receptionist Lilian allowed us to park our car there before the check-in time so that we could spend most of the day exploring Oslo. She was so patient and showed us the best ways to get to a few places in the city. Other staff were also very helpful. Clean everywhere, including large and shared kitchen and bath rooms. Breakfast was excellent. The hotel is next to a large playground in a very quiet residential area. Will stay there when coming to Oslo in the future.

A fire breaking out in the middle of the night is never good news. However, worse was the fact the emergency exit was padlocked! The single staff member was clearly overwhelmed and never offered any explanation or communication while we were evacuated into the street or thereafter while we waited to get back into our rooms after the fire brigades had left. Aside from the fire incident, the hotel could do with better housekeeping (emptying the bin and replacing a towel is not quite good enough) . The mattresses seem to be as old as the hotel, ie 126 years.