Title: The Convention Center & Royal Suites Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Convention Center & Royal Suites Hotel in Kuwait City with 3 restaurants and full-service spa ![Lobby](https://images.trvl-media.com/lodging/3000000/2510000/2504500/2504427/691e7b37.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Suite, Private Pool | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2510000/2504500/2504427/33846b59.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business Suite | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2510000/2504500/2504427/c46f29a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, French cuisine](https://images.trvl-media.com/lodging/3000000/2510000/2504500/2504427/95820167.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private pool](https://images.trvl-media.com/lodging/3000000/2510000/2504500/2504427/aefadb15.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Convention Center & Royal Suites, in the business district, offers a sophisticated escape. Guests enjoy French cuisine in three restaurants, indoor/outdoor pools, spa treatments, a garden, and complimentary WiFi for relaxation and connectivity. 7.4 Good ## Popular amenities - Free airport shuttle - Pool - Spa - Breakfast available - Parking included - Gym £82 includes taxes & fees 6 Nov - 7 Nov ## Room options ### Check availability for these dates Tonight [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=2504427&PinnedHotelID=2504427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=2504427&PinnedHotelID=2504427&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 4 - Nov 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=2504427&PinnedHotelID=2504427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=2504427&PinnedHotelID=2504427&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2504427&PinnedHotelID=2504427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2504427&PinnedHotelID=2504427&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2504427&PinnedHotelID=2504427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2504427&PinnedHotelID=2504427&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2510000/2504500/2504427/53783c9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Premium bedding Separate bedroom Bidet - 323 sq ft - City view - Sleeps 3 - 1 King Bed ![Junior Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2510000/2504500/2504427/3cf9b6bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Premium bedding Bidet - 398 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![Family Suite, Private Pool | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2510000/2504500/2504427/33846b59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Private Pool ### Highlights Balcony Separate sitting area Soundproofed Private pool Air conditioning Free cots/infant beds Free minibar items Flat-screen TV - 667 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed ![Business Suite | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2510000/2504500/2504427/47374e96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds Free minibar items Flat-screen TV Separate bedroom Premium bedding - 1098 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed and 1 Single Sofa Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4550000/4547100/4547006/w8329h6241x0y5-17864434_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Jumeirah Messilah Beach Kuwait Messilah - On private beach - Pool - Spa - Kids pool 8.8 Excellent 224 reviews £236 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Kuwait-City-Hotels-Jumeirah-Messilah-Beach-Hotel-And-Spa.h4547006.Hotel-Information?chkin=2025-11-12&chkout=2025-11-13&rm1=a2®ionId=6144602&destination=Kuwait City (and vicinity)&destType=MARKET&latLong=29.350527,47.955382&searchId=10818095-cfb2-4a85-adce-d29633b1aaaa&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/10000000/9090000/9087500/9087420/35b47f44_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn by Marriott Kuwait City Sharq - Breakfast included - Parking included - Free WiFi - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuwait-City-Hotels-The-Convention-Center-Royal-Suites.h2504427.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuwait-City-Hotels-The-Convention-Center-Royal-Suites.h2504427.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.34771%2C47.91428&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_hmvdsjPYUJFVeSrf6UYRRqM6zE=) Kuwait Free Trade Zone, Shuwaikh, (Facing the Movenpick Hotel Kuwait), Kuwait City, 13008 #### What's nearby - Shuwaikh Port - 2 min drive - 1.3 miles - The Avenues - 6 min drive - 4.3 miles - Souk Al Mubarakiya - 8 min drive - 6.5 miles - Grand Mosque - 9 min drive - 6.7 miles - Kuwait Towers - 12 min drive - 8.8 miles #### Getting around - Kuwait City (KWI-Kuwait Intl.) - 27 min drive #### Restaurants - ‪Starbucks - ‬5 min walk - ‪The Coffee Bean & Tea Leaf - ‬17 min walk - ‪Degool Coffee Shop - ‬12 min walk - ‪Red Rock - ‬9 min walk - ‪Coffe Republic - ‬8 min walk ## About this property ### The Convention Center & Royal Suites Upscale hotel near The Avenues A free return airport shuttle, a terrace and a coffee shop/cafe are just a few of the amenities provided at The Convention Center & Royal Suites. Indulge in a massage, a manicure/pedicure and a facial at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature French cuisine and more. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a hair salon. You'll also find perks such as: - An indoor pool and an outdoor pool - Free self-parking - Buffet breakfast (surcharge), a local area shuttle and express check-out - A lift, a front desk safe and a banquet hall Room features All 54 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and bathrobes. Extra amenities include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Separate baths/showers, bidets and free toiletries - Flat-screen TVs with premium channels - Daily housekeeping, desks and phones ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/38000000/37210000/37209500/37209459/78b4ab74.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swiss-Belboutique Bneid Al Gar Kuwait Bneid Al Qar - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 23 reviews £118 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=37209459&PinnedHotelID=37209459&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - 24-hour free return airport shuttle at scheduled times and on request - Area shuttle (surcharge) - Free secured self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KWD 5 for adults and KWD 2.50 for children - 3 restaurants - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Le Rouge ### Things to do - Children's pool - Full-service spa - Health club - Indoor pool - Outdoor pool - Steam room ### Family friendly - Children's pool - In-room cot - Indoor pool - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 24-hour business centre - Meeting rooms ### Outdoors - Garden - Picnic area - Terrace ### Full-service spa - Body wraps - Facials - Manicures/pedicures - Massage - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - Ballroom - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Free cot - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with premium satellite channels ### Food and drink - 24-hour room service - Free bottled water ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 21 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for KWD 10.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately KWD 5 for adults and from KWD 2.5 for children - Rollaway bed fee: KWD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Under Kuwaiti law, if you are a Kuwaiti citizen or a resident of Kuwait, you must provide a Kuwait Civil ID card at time of check-in; couples wishing to share a room must provide their original marriage certificate No pets and no service animals are allowed at this property ### Property is also known as Convention Center Royal Suites Convention Center Royal Suites Hotel Convention Center Royal Suites Hotel Kuwait City Convention Center Royal Suites Kuwait City The Convention Center Royal Suites Convention Center Royal Suite The Convention Center & Royal Suites Hotel The Convention Center & Royal Suites Kuwait City The Convention Center & Royal Suites Hotel Kuwait City ## Frequently asked questions ### Does The Convention Center & Royal Suites have a pool? > Yes, this property has an indoor pool, an outdoor pool and a children's pool. ### How much does it cost to stay at The Convention Center & Royal Suites? > As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at The Convention Center & Royal Suites on 6 Nov 2025 start from £81.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Kuwait-City-Hotels-The-Convention-Center-Royal-Suites.h2504427.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Convention Center & Royal Suites pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Convention Center & Royal Suites? > Self-parking is free at this property. ### What time is check-in at The Convention Center & Royal Suites? > Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at The Convention Center & Royal Suites? > Checkout is at noon. ### Does The Convention Center & Royal Suites provide a shuttle to the airport? > Yes, there's a free airport shuttle that runs on request. ### Where is The Convention Center & Royal Suites located? > Located in Free Trade Zone, this spa hotel is 1 mi (1.6 km) from Shuwaikh Port and within 3 miles (5 km) of Arab Fund Building and Sirbb Circuit. Kuwait House of National Works: Memorial Museum and Al Sabah Medical Complex are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Convention Center & Royal Suites Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 9 8 - Good 14 6 - Okay 9 4 - Poor 4 2 - Terrible 2 ### 8.0/10 Cleanliness ### 7.6/10 Staff & service ### 7.0/10 Amenities ### 7.2/10 Property conditions & facilities ### 7.0/10 Eco-friendliness ### 8/10 Good #### josue 9 Apr 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### nice breakfast, friendly service both mr samuditha at front desk managing pick up taxi ans speding check out, and all staff at breakfast area, top service. thanks. ##### josue Stayed 1 night in Apr 2025 ### 6/10 Okay #### Dane 1 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities bad location but I thought the breakfast was super good and it was a very pleasant stay!! ##### Dane ### 10/10 Excellent #### Ahmed 7 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Einfach sehr gut ##### Ahmed Stayed 1 night in Jan 2025 ### 10/10 Excellent #### karim 12 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome Awesome hotel Awesome stuff 👏 thank you for this happy new year event everything was just perfect I'll always have that in mind ##### karim Stayed 1 night in Dec 2022 ### 8/10 Good #### Alia 23 Nov 2021 Liked: Staff & service Good overall. Hotel needs refurbishment. The same suite we book for every time apparently varies according to availability. ##### Alia Stayed 1 night in Nov 2021 ### 4/10 Poor #### Verified traveller 15 Jun 2021 Disliked: Cleanliness, property conditions & facilities Not clean ##### Verified traveller Stayed 1 night in Jun 2021 ### 8/10 Good #### Verified traveller 20 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good for money ##### Verified traveller Stayed 1 night in Dec 2020 ### 8/10 Good #### Alia 19 Dec 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Local getaway The room with private heated pool was nice. Decent breakfast. Very helpful staff. ##### Alia Stayed 1 night in Dec 2020 ### 6/10 Okay #### LUIGI 24 Sept 2019 Liked: Cleanliness, property conditions & facilities, room comfort Hotel vicino alla zona del porto. Camere grandi e confortevoli. Si può utilizzare gratuitamente della palestra e piscina del movempick difronte ##### LUIGI Stayed 1 night in Sep 2019 ### 8/10 Good #### ABDULRAHMAN 9 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### إقامة راااائعة جميييل وهادئ وفوق المتوقع استغربت تقييمه نازل ممكن الأثاث يحتاج تغيير لكن الموجود مقبول نوعا ما . وأُفضل أن يكون الأثاث الجديد كلاسيكي . الإفطار جيد . دورة المياه الدش يهرب ماء ##### ABDULRAHMAN Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Naser 3 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### انصح بالفندق اقامة رائعه وتجربة جميلة ##### Naser Stayed 1 night in Jan 2019 ### 10/10 Excellent #### fahad 2 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ممتازة ##### fahad Stayed 3 nights in Dec 2018 ### 8/10 Good #### matteo 19 Dec 2018 Liked: Cleanliness, staff & service, room comfort camere molto grandi e ben arredate. colazione buona. si può utilizzare la piscina e la palestra dell'hotel Movempick di fronte ##### matteo Stayed 4 nights in Dec 2018 ### 8/10 Good #### Tahssen 13 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice older hotel but well kept, road costruction near by, a bit far away from everything like malls stores and so on. Taxi always available ##### Tahssen Stayed 4 nights in Oct 2018 ### 8/10 Good #### ali 15 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ممتاز فقط التأخير في حمل الحقائب ##### ali Stayed 1 night in Jul 2018 ### 8/10 Good #### Mohammad 9 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good service with many amenities ##### Mohammad Stayed 1 night in Aug 2018 ### 8/10 Good #### matteo 14 May 2018 Liked: Cleanliness, staff & service #### viaggio d'affari camera grande e spaziosa. buona la colazione. ##### matteo ### 8/10 Good #### MOHAMMAD 3 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### يجيب أن يحترم الفندق ما هو مكتوب بالوصف الفندق إما أنه لا يعلم بالمميزات التي كاتبها الموقع أو لا يحترمها عانيت من ذالك لاني كزائر لا ادفع خطا سواء من الفندق او الموقع يجب ان احصل ع كل ما ذكر في الوصف ##### MOHAMMAD ### 6/10 Okay #### Alqasim, muscat, Oman 7 Jan 2018 Liked: Cleanliness Disliked: Room comfort #### There was a bad smelling in the morning There was a bad smell in hotel in the morning when we woke up, it was coming from inside the hotel and we couldn't countinue our sleep after that ##### Alqasim Stayed 2 nights in Jan 2018 ### 6/10 Okay #### ABDULLAH 26 Sept 2017 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### الاخوان المصريين غير صادقين بالاستقبال حجزت بالافطار ولكن بعد ماوصلنا للفندق قالو لنا حجزكم بدون افطار !!! وجلست ​أنـا معاهم في مشكلة لاكثر من ساعة وبعدها وافقو واعطوني افطار وقالي الموظف الافطار من عندنا وحجزك بدون افطار مع العلم اني وريتهم الايميل وكان موجود فيه افطار ، لكن ما اقول الا حسبي الله ونعم الوكيل ##### ABDULLAH Stayed 3 nights in Sep 2017 ### 6/10 Okay #### khalid 4 Sept 2017 Liked: Cleanliness, room comfort Disliked: Staff & service #### الفندق جيد لكن الموقع غير جيد بتاتا منطقة الفندق جدا سيئه بعيده عن الاماكن السياحية ويصعب الوصول اليها بسبب كثرة التعديلات في الشوارع المحيطه بها ، لا انصح اي شخص بالحجز بهذا الفندق لانه سوف لن يخرج منه خوفا من صعوبة الوصول للفندق. ##### khalid Stayed 3 nights in Aug 2017 ### 10/10 Excellent #### abdulaziz alrif, kuwait 17 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very peaceful relaxing hotel Great welcome from staff been here many times before highly recommend it ##### abdulaziz alrif ### 8/10 Good #### Mohammed 16 Nov 2016 Liked: Cleanliness, staff & service, room comfort #### إقامة صاخبة في منطقة هادئة تجربة رائعة و حافلة بالبهجة دورة المياه و البانيو عالم آخر الليلة الأولى زواج خليجي و الليلة الثانية زواج فلسطيني الوي فاي مجاني ولكن سيء داخل الغرفة ##### Mohammed ### 4/10 Poor #### Mubarak, بريطانيا 26 May 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### لا يستحق ٤ستار أقمت عشرة ايام وما كانت إقامة طيبة للأسف ##### Mubarak ### 2/10 Terrible #### Verified traveller 14 May 2016 Liked: Cleanliness Disliked: Staff & service, room comfort #### My shopping visit to Kuwait The hotel looks nice, I had to wait more than 30 minutes .even though I was the only guest in reception to get my room key. There is a wedding hall next to the recption and the whole lobby was noisy .when I finnaly got my room there was no assistant in bags. When I got to my room it was warm, I turned on the AC. I called the recption complining about the high music sound from the wedding hall and the lady who answered my call told me the wedding will finish at 1:00 AM and there is no possibility to shift me to another room. When I finally slept I wakeup at 3:30 AM my room was so hot, I called the recption after some time they sent a technician to check the AC then he said he will check the roof never showed back after waiting for almost half an hour I called the reception for following up she said she will call me back , I got a call back and was informed the ac is not working and they gone change my room. Finally, I got a room change but I couldn't sleep again. At chacking out I asked for the front disck manager and I was told no boday there in Friday, I told the recptionist about my complaint and left my business card for the manager to call me when he come to duity in next day. No call. I feel sorry to see such a beautiful facility mismanaged and leaving guest with unrewarding experience. ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Spylaw Bank House](https://www.expedia.co.uk/Edinburgh-Hotels-Spylaw-Bank-House.h13472539.Hotel-Information) > > [Best Western Premier Hotel Prince De Galles](https://www.expedia.co.uk/Monaco-Hotels-Best-Western-Plus-Hotel-Prince-De-Galles.h3176.Hotel-Information) > > [Royal Riverside Studios](https://www.expedia.co.uk/Sheffield-Hotels-Royal-Riverside-Studios.h39013441.Hotel-Information) > > [The Redhurst Hotel](https://www.expedia.co.uk/Glasgow-Hotels-The-Redhurst-Hotel.h5064390.Hotel-Information) > > [Hotel Barberini](https://www.expedia.co.uk/Rome-Hotels-Hotel-Barberini.h527468.Hotel-Information) > > [5 Star Hotels in Rhayader](https://www.expedia.co.uk/5Star-Rhayader-Hotels.s50-0-d182882.Travel-Guide-Filter-Hotels) > > [Lemon Tree Premier, Jaipur](https://www.expedia.co.uk/Jaipur-District-Hotels-Lemon-Tree-Premier.h1800196.Hotel-Information) > > [The Cliffden Hotel](https://www.expedia.co.uk/Teignmouth-Hotels-The-Cliffden-Hotel.h5198360.Hotel-Information) > > [De L'Etang Jersey](https://www.expedia.co.uk/St-Helier-Hotels-De-LEtang-Jersey.h11541920.Hotel-Information) > > [Holiday Inn Kuwait Al Thuraya City by IHG](https://www.expedia.co.uk/Kuwait-City-Hotels-Holiday-Inn-Kuwait-Al-Thuraya-City.h5954.Hotel-Information) > > [BestWestern Hotels in Scarborough](https://www.expedia.co.uk/Scarborough-Cape-Town-Hotels-Best-Western.0-n3000392108-0--bBestWestern.Travel-Guide-Filter-Hotels) > > [Nativo Hotel Ibiza](https://www.expedia.co.uk/Santa-Eulalia-Del-Rio-Hotels-Nativo-Hotel-Ibiza.h58007150.Hotel-Information) > > [Sprowston Manor Hotel, Golf & Country Club](https://www.expedia.co.uk/Norwich-Hotels-Sprowston-Manor-Hotel.h536513.Hotel-Information) > > [Monterey Beach Hotel](https://www.expedia.co.uk/Lytham-St-Annes-Hotels-Monterey-Beach-Hotel.h10557629.Hotel-Information) > > [Jumeirah Messilah Beach Kuwait](https://www.expedia.co.uk/Kuwait-City-Hotels-Jumeirah-Messilah-Beach-Hotel-And-Spa.h4547006.Hotel-Information) > > [Marlin Hotel Stephens Green](https://www.expedia.co.uk/Dublin-Hotels-Marlin-Hotel.h35229333.Hotel-Information) > > [Hotels near 3Arena](https://www.expedia.co.uk/3Arena-Hotels.0-l6094572-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from LON-All Airports to Newquay Cornwall](https://www.expedia.co.uk/lp/flights/lon/nqy/london-to-newquay) > > [Flights from London (LCY) to Bergerac (EGC)](https://www.expedia.co.uk/lp/flights/lcy/egc/london-to-bergerac) > > [Flights from Paisley (GLA) to Belp (BRN)](https://www.expedia.co.uk/lp/flights/gla/brn/glasgow-to-bern) > > [Flights from London (LHR) to Atlanta (ATL)](https://www.expedia.co.uk/lp/flights/lhr/atl/london-to-atlanta) ### Activities > [Things to do in Carrickfergus](https://www.expedia.co.uk/Things-To-Do-In-Carrickfergus.d177896.Travel-Guide-Activities) > > [Things to do in Gümüşlük](https://www.expedia.co.uk/Things-To-Do-In-Gumusluk.d6124856.Travel-Guide-Activities) > > [Things to do in Huddersfield](https://www.expedia.co.uk/Things-To-Do-In-Huddersfield.d4663.Travel-Guide-Activities) ### Packages > [Rio de Janeiro Holidays](https://www.expedia.co.uk/Rio-De-Janeiro.d178301.Holidays-City-Breaks) > > [Japan Holidays](https://www.expedia.co.uk/Japan.d89.Holidays-City-Breaks) > > [Cavtat Holidays](https://www.expedia.co.uk/Cavtat.d6053126.Holidays-City-Breaks) > > [Bradgate Park](https://www.expedia.co.uk/Bradgate-Park-England.d553248621532492932.Attraction) > > [Millennium Forum](https://www.expedia.co.uk/Millennium-Forum-Londonderry.d6169940.Attraction) ### General > [Visit Broadway](https://www.expedia.co.uk/Broadway.dx4354)