Title: Lake Akan Tsuruga Wings Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Lake Akan Tsuruga Wings Lakefront hotel with full-service spa and fitness centre ![Public bath](https://images.trvl-media.com/lodging/8000000/7720000/7714800/7714781/13723a84.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lake view](https://images.trvl-media.com/lodging/8000000/7720000/7714800/7714781/42779df7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet](https://images.trvl-media.com/lodging/8000000/7720000/7714800/7714781/74e2c6ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fireplace](https://images.trvl-media.com/lodging/8000000/7720000/7714800/7714781/bc3f8437.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/8000000/7720000/7714800/7714781/f0143998.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Lake Akan Tsuruga Wings sits beside peaceful waters, offering a quiet escape with its indoor mineral hot spring and garden. Guests relax in the library or explore the lake by bicycle. The restaurant serves breakfast and dinner, and free WiFi is available throughout. 8.8 Excellent ## Popular amenities - Gym - Spa - Parking available - Bar - 24/7 front desk - Laundry ## Room options ### Check availability for these dates Tonight [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=7714781&PinnedHotelID=7714781&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=7714781&PinnedHotelID=7714781&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=7714781&PinnedHotelID=7714781&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=7714781&PinnedHotelID=7714781&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=7714781&PinnedHotelID=7714781&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=7714781&PinnedHotelID=7714781&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=7714781&PinnedHotelID=7714781&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=7714781&PinnedHotelID=7714781&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 5 of 5 rooms ![Japanese Style Room with Shower Booth, Mountain View, Non Smoking | In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/7720000/7714800/7714781/eedfbe3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room with Shower Booth, Mountain View, Non Smoking ### Highlights Air conditioning Fridge LCD TV Blackout curtains Hairdryer Toilet with electronic bidet Private bathroom Free bottled water - 323 sq ft - Mountain view - Sleeps 4 - 4 Single Futons ![In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/7720000/7714800/7714781/a1d3b591.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room with Modular Bath, Lake View, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Fridge LCD TV Blackout curtains Deep-soaking bath Toilet with electronic bidet Shower/bath combination Private bathroom - 323 sq ft - Lake view - Sleeps 5 - 5 Single Futons ![Japanese Style Room with Modular Bath, Mountain View, Non Smoking | In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/7720000/7714800/7714781/c4ae4509.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room with Modular Bath, Mountain View, Non Smoking 10.0 Exceptional 2 reviews ### Highlights Air conditioning Fridge LCD TV Blackout curtains Deep-soaking bath Toilet with electronic bidet Shower/bath combination Private bathroom - 323 sq ft - Mountain view - Sleeps 5 - 5 Single Futons ![Lake view](https://images.trvl-media.com/lodging/8000000/7720000/7714800/7714781/906a4c1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Lake View, Non Smoking 8.8 Excellent 3 reviews ### Highlights Air conditioning Fridge LCD TV Blackout curtains Deep-soaking bath Toilet with electronic bidet Shower/bath combination Private bathroom - 323 sq ft - Lake view - Sleeps 2 - 2 Single Beds ![Twin Room, Mountain View, Non Smoking | In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/7720000/7714800/7714781/4f39cd40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Mountain View, Non Smoking ### Highlights Air conditioning Fridge LCD TV Blackout curtains Deep-soaking bath Toilet with electronic bidet Shower/bath combination Private bathroom - 323 sq ft - Mountain view - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKushiro-Hotels-Lake-Akan-Tsuruga-Wings.h7714781.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKushiro-Hotels-Lake-Akan-Tsuruga-Wings.h7714781.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.43425%2C144.09059&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4ZufWSAMt4LQ7SP22jElYR4Ilg0=) 4-6-10 Akancho, Akanko Onsen, Kushiro, Hokkaido, 085-0467 #### What's nearby - Akanko Ainu Theater Ikoro - 3 min walk - 0.2 miles - Lake Akan - 3 min walk - 0.2 miles - Ainu Kotan - 6 min walk - 0.4 miles - Akankohan Eco Museum Center - 14 min walk - 0.8 miles - Lake Mashu - 55 min drive - 38.8 miles #### Getting around - Mashu Station - 36 min drive - Kushiro (KUH) - 50 min drive #### Restaurants - ‪民芸喫茶 ポロンノ - ‬1 min walk - ‪MAIN DINING TENGA 天河 - ‬1 min walk - ‪百味庵 - ‬8 min walk - ‪両国総本店 - ‬11 min walk - ‪奈辺久 - ‬3 min walk ## About this property ### Lake Akan Tsuruga Wings Hotel near Lake Akan An indoor mineral hot spring (onsen), a garden and a library are just a few of the amenities provided at Lake Akan Tsuruga Wings. Adventurous travellers may like the cycling at this hotel. The on-site restaurant offers breakfast and dinner. In addition to laundry facilities and a fireplace in reception, guests can connect to free in-room WiFi. Other perks include: - Bike hire, hot springs on-site and self-parking (surcharge) - A round-trip airport shuttle (surcharge), a gift shop and a front desk safe - Multilingual staff, a lift and a computer station Room features All 127 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes. Other amenities include: - Free tea bags/instant coffee and electric kettles - Toilets with electronic bidets, free toiletries and hairdryers - 32-inch LCD TVs with digital channels - Fridges, daily housekeeping and phones ## Similar properties ![Public bath](https://images.trvl-media.com/lodging/6000000/5130000/5126900/5126804/d77eca6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Akan Yuku no Sato Tsuruga Kushiro - Breakfast included - Spa - Free WiFi - Restaurant 9.0 Wonderful 409 reviews £178 additional charges may apply 5 Dec - 6 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=5126804&PinnedHotelID=5126804&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/0839ac48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New Akan Hotel Kushiro - Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 225 reviews £85 additional charges may apply 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=7996629&PinnedHotelID=7996629&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/12000000/11900000/11899800/11899782/6324e1c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Gozensui Kushiro - Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 76 reviews £109 additional charges may apply 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=11899782&PinnedHotelID=11899782&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/5000000/4040000/4039200/4039142/e8466929.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE FOREST AKAN TSURUGA RESORT Kushiro - Parking available 10 Exceptional 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=4039142&PinnedHotelID=4039142&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/13000000/12780000/12775400/12775309/4069b9db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Vista Akangawa - Adults only Kushiro - Hot tub - Spa - Free WiFi - Restaurant 9.4 Exceptional 247 reviews £164 additional charges may apply 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=12775309&PinnedHotelID=12775309&HadPinnedHotel=true®ionId=-1&adults=2) ![Food and drink](https://images.trvl-media.com/lodging/6000000/5310000/5303700/5303637/d0afe6f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE FOREST AKAN TSURUGA RESORT Kushiro - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 261 reviews £141 additional charges may apply 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=5303637&PinnedHotelID=5303637&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/6000000/5100000/5094800/5094800/1f7f057c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Akan Tsuruga Bessou HINANOZA Kushiro - Breakfast included - Parking included - Free WiFi - Restaurant 9.4 Exceptional 85 reviews £499 additional charges may apply 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=5094800&PinnedHotelID=5094800&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Uncovered parking on site (JPY 400 per night) - Onsite parking includes off-street options ### Food and drink - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - APESO ### Things to do - Bicycle rentals - Full-service spa - Gym - Hot springs - Library ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Computer station - Coworking space ### Outdoors - Garden - In a national park - On a lake ### Full-service spa - Hot springs - Public indoor mineral hot springs (onsen) - Separate men/women areas in public bath ### Accessibility - Lift ### More - 1 building - 8 floors - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - 32-inch LCD TV with digital channels ### Food and drink - Electric kettle - Free bottled water - Refrigerator - Tea bags/instant coffee ### More - Air conditioning (climate-controlled) - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 7:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age. - A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply. We have included all charges provided to us by the property. ### Optional extras - Uncovered self-parking fee: JPY 400 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests traveling with a service animal must contact the property prior to arrival. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is recommended for transport to and from this property Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Lake Akan Tsuruga Wings Lake Akan Tsuruga Wings Hotel Tsuruga Wings Tsuruga Wings Hotel Lake Akan Tsuruga Wings Kushiro, Japan - Hokkaido Lake Akan Tsuruga Wings Hotel Kushiro Lake Akan Tsuruga Wings Hotel Kushiro Lake Akan Tsuruga Wings Kushiro Hotel Lake Akan Tsuruga Wings Kushiro Kushiro Lake Akan Tsuruga Wings Hotel Hotel Lake Akan Tsuruga Wings Lake Akan Tsuruga Wings Hotel Akan Tsuruga Wings Kushiro Lake Akan Tsuruga Wings Hotel Lake Akan Tsuruga Wings Kushiro Lake Akan Tsuruga Wings Hotel Kushiro ## Frequently asked questions ### Is Lake Akan Tsuruga Wings pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Lake Akan Tsuruga Wings? > Self-parking is available for JPY 400 per night. ### What time is check-in at Lake Akan Tsuruga Wings? > Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours. ### What time is check-out at Lake Akan Tsuruga Wings? > Checkout is at 10:00 AM. ### Does Lake Akan Tsuruga Wings provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Lake Akan Tsuruga Wings located? > Situated on a lake, this spa hotel is steps away from Lake Akan and Akanko Ainu Theater Ikoro. Ainu Kotan and Akankohan Eco Museum Center are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Lake Akan Tsuruga Wings Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Location ### 8.6 Staff & service ### 9.4 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 114 8 - Good 83 6 - Okay 21 4 - Poor 5 2 - Terrible 4 ### 10/10 Excellent #### Amy 9 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed my stay very much. The accommodations were clean and comfortable. The art in the lobby and common areas was stunning! ##### Amy Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Bryan 7 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is beautiful and peaceful. We enjoyed the Lake Akan area, the hotel grounds, the dining, and the service. The onsen pools were very relaxing. ##### Bryan Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Isabelle 9 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice hotel with super amenities and very helpful staff. Dinner and breakfast are buffet style with a lot of options to please everyone. Super location right in front of the lake ##### Isabelle Stayed 1 night in May 2023 ### 10/10 Excellent #### Heather Anne 20 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really lovely property right in the centre of the action between the lake and the shopping street and Ainu craft shops and theatre - everything is easily walkable. My only issue was the member of staff on the front desk directed us to the wrong place and so we missed the firework display and clearly so did others. But the restaurant had lots of options - Chinese and western as well as Japanese so lots to choose from. We would definitely stay again. ##### Heather Anne Stayed 1 night in Feb 2023 ### 10/10 Excellent #### SACHIKO 31 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 2度目ですが、10名の家族、全員楽しめました。 お風呂は鶴雅の方も入れるので、温泉三昧で楽しく過ごせました。 特にオオハクチョウ等水鳥が見られ感激でした。 ##### SACHIKO Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Aileen 30 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 母に阿寒湖温泉の滞在は絶対つるがさんよ〜 と言われて選んだのですが大正解でした。 ホテルの雰囲気がとっても素敵、そしてバイキングの品数、お味ともとっても美味しくて来年の阿寒湖もまたこちらを選ぼうと思います ##### Aileen Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Hung Jen 29 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 令人滿意的泡湯溫泉池可以看到許多美麗的風景飲食選擇非常多樣化，而且品質很高周邊的環境非常天然，甚至可以看到很多的小動物 ##### Hung Jen Stayed 1 night in Oct 2023 ### 10/10 Excellent #### hiroki 23 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ホテルの窓から見える阿寒湖の美しい景色に癒されました。 食事は豪華でホタテとエビを中心に豪華な食事で大満足でした。贅沢なひと時を頂きました。また利用させて頂きたいと思います。 ##### hiroki Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Keisuke 30 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 広い敷地と多彩なサービス 食事、お風呂、環境全てにおいて満足度の高いホテル。一泊だと勿体ない気もするので次回は連泊でゆっくりしたい。 ##### Keisuke Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Terada 2 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities もともとグレードの高いホテルですが、常に改善を重ねようとしている企業努力を感じました。バイキングのスタッフのマレーシア人の女性の方がとにかく笑顔が素敵で素晴らしい接客で彼女の存在でお宿の好感度が2割くらい上がりました。とにかく素晴らしかったです。 ##### Terada Stayed 1 night in Aug 2023 ### 8/10 Good #### satoko 16 Aug 2022 料理が美味しかったです ##### satoko Stayed 1 night in Aug 2022 ### 8/10 Good #### YUKARI 1 May 2022 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness #### 孫達との家族旅行 総合的にとても良かったですが、 湖側のお部屋だったので天気も良かったので眺望も良く、お部屋もきれいでしたが、残念なことに洗面所、トイレがかなり古い感じでしかも洗面所の水道の蛇口がとても汚く水垢だらけでちゃんと拭いていないのがわかるくらいで、せっかく鶴雅という名前なのに清潔感がないのはどうなのかと思いました。一番トイレと洗面所が清潔感あふれる場所にしてほしいところだと思います。孫が赤ちゃんだったので、お部屋のお風呂に入れるつもりでしたが、清潔感が感じられなく大浴場に入れました。そのほかは、スタッフの対応、料理のおいしさ、種類は最高！ 大浴場は、感激するくらい大満足でした。 今度は洗面所、トイレが新しくて綺麗なお部屋に泊まりたいです。 ![](https://a.travel-assets.com/ugc/hotel-reviews/50F08AB2783971EA1E802F3CC08417C64D4380421651457681735.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### YUKARI Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Verified traveller 29 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ウィングスを予約したが、宿泊数日前に遊久へのアップグレードの連絡があり、感謝！ 遊久の4F和室のスペースとクォリティはこれまで一番だった。特に部屋からの阿寒湖と雄阿寒岳の眺望は素晴らしかった(写真参照)。8F展望露天風呂からの眺望も同様で、個人的にはこれまで最高の露天風呂だった。 ![](https://a.travel-assets.com/ugc/hotel-reviews/BC43358C9919B58197A05545FB28B69DB3E014E31640777078577.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Dec 2021 ### 10/10 Excellent #### hiroyuki 17 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 阿寒に来たら泊まらにやアカン！ 多少不便なところもありますが、これもコロナ対策がされている証拠。 そんな不便さを上回る温泉、食事、全てが最高で阿寒のパワー戴きました！ ホテル内にパワースポット発見したんですが、偶然じゃなく設計されてますよね？ 鶴雅グループ恐るべし。 感じる方は探してみてください(о´∀\`о) また絶対に宿泊します！ コロナ収まったサービスも楽しみにしてます！！ ##### hiroyuki Stayed 1 night in Aug 2021 ### 8/10 Good #### CHIH YEN 9 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 環境好服務到位 ##### CHIH YEN Stayed 1 night in Feb 2020 ### 10/10 Excellent #### NAOMI 7 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities 滞在中、女風呂の配管が壊れて蛇口から茶色い水が出て、お風呂も別の大浴場に行かなきゃならなかった ##### NAOMI Stayed 2 nights in Jan 2020 ### 8/10 Good #### mineko 29 Dec 2019 Liked: Staff & service, property conditions & facilities, room comfort #### 家族旅行 食事も良くホテルマンの人達の対応も良く気持ちよく過ごせました。 ##### mineko Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller 21 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice onsen & good food ##### Verified traveller Stayed 2 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller 15 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice lake view at the breakfast area. Wide variety of dishes for breakfast. There are many onsen pools with different temperature, with an outdoor pool that you need climb up the stairs, kind of special experience to me. The staff were helpful attending our request and questions. The area has limited activity during the period of our visit. We visited nearby Ainu Kotan, Marimo museum and Lake Akan and tried some Ainu food. ##### Verified traveller Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller 28 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 部屋も綺麗で、食事も美味しくいただきました。 ##### Verified traveller Stayed 1 night in Nov 2019 ### 8/10 Good #### Verified traveller 10 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a great time with 5 friends in 2 rooms here. Absolute highlight was the 8th floor onsen you can use in the next hotel over. What a stunner. I've been to MANY nice onsens but this one probably took the cake! Areas for improvement - -Cafeteria was underwhelming. Selection was nice, but many "hot" dishes were lukewarm. Steak at dinner was a confusing mess, extremely chewy, bloody, and not hot...we weren't sure if it was lamb or steak because of the texture. Cheese selection at dinner was nice. -A/C is central for the whole building, so you can't control the temperature. Come back from the hot springs steaming and your only option is to turn on the heater... ##### Verified traveller Stayed 1 night in Nov 2019 ### 4/10 Poor #### Verified traveller 10 Nov 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities ロビーでハープの演奏をしていた。曲目を含め素晴らしかったです。聞いている人が少なくて残念。もう少し館内でPRすれば良いと思います。私も知らなくて、お風呂に行く途中偶然出会った。ワンステージ全て聴かせて頂いた。奏者（パラグアイの人）の笑顔も素晴らしかったです。 ##### Verified traveller Stayed 1 night in Oct 2019 ### 6/10 Okay #### Verified traveller 11 Oct 2019 Liked: Cleanliness, staff & service, room comfort Area is nice as it is by the lake but the food of the hotel is not good ##### Verified traveller Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Campbell 26 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lake view best choice The best lake view you can find in Lake Akan ##### Campbell Stayed 1 night in Sep 2019 ### 8/10 Good #### Li-Wei 25 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is awesome as it just locates at the lakeside. The lakeview Japanese room could accommodate four people, but it would be a little bit crowded. We definitely enjoyed the beautiful scenery when we were staying in the room, having the breakfast, and of course soaking in the “onsen.” However, the outdoor hot springs didn't look very sanitary because of the unknown particles/pieces suspended therein. ##### Li-Wei Stayed 1 night in Sep 2019 ## Expedia's Latest Trends ### Hotels > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.co.uk/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.co.uk/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.co.uk/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.co.uk/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.co.uk/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) > > [TravelodgeUK Hotels in Bakewell](https://www.expedia.co.uk/Bakewell-Hotels-Travelodge-UK.0-0-d7384--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Imperial Turkiz Resort Hotel - All inclusive](https://www.expedia.co.uk/Antalya-Hotels-Imperial-Turkiz-Resort-Hotel-All-Inclusive.h37141656.Hotel-Information) > > [Tenpyo Ryokan](https://www.expedia.co.uk/Nara-Hotels-Tenpyo-Ryokan.h14844103.Hotel-Information) > > [Islamabad Serena Hotel](https://www.expedia.co.uk/Islamabad-Hotels-Islamabad-Serena-Hotel.h902275.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.co.uk/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Suimeikan Karukaya Sanso](https://www.expedia.co.uk/Takayama-Hotels-Suimeikan-Karukaya-Sanso.h16258706.Hotel-Information) > > [Tokyo Disney Celebration Hotel](https://www.expedia.co.uk/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.co.uk/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Raffles Dubai](https://www.expedia.co.uk/Dubai-Hotels-Raffles-Dubai.h1696177.Hotel-Information) > > [Konansou](https://www.expedia.co.uk/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Hotel Fukinomori](https://www.expedia.co.uk/Nagiso-Hotels-Hotel-Fukinomori.h34515912.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.co.uk/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Hotels in Rochester](https://www.expedia.co.uk/Rochester-Hotels.d5117.Travel-Guide-Hotels) > > [The Keyberry Hotel](https://www.expedia.co.uk/Newton-Abbot-Hotels-The-Keyberry-Hotel.h15917301.Hotel-Information) > > [Hotel Riu Plaza España](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information) > > [Hotels near Balluta Bay](https://www.expedia.co.uk/Balluta-Bay-Hotels.0-l6224400-0.Travel-Guide-Filter-Hotels) > > [Hoshino Resorts KAI Nikko](https://www.expedia.co.uk/Nikko-Hotels-Hoshino-Resorts-KAI-Nikko.h17903043.Hotel-Information) > > [Lotus Hotel Apartments](https://www.expedia.co.uk/Chania-Hotels-Lotus-Hotel-Apartments.h20248314.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.co.uk/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) ### Flights > [Flights from Edinburgh (EDI) to Dublin (DUB)](https://www.expedia.co.uk/lp/flights/edi/dub/edinburgh-to-dublin) > > [Flights from Manchester (MAN) to Arlanda (ARN)](https://www.expedia.co.uk/lp/flights/man/arn/manchester-to-stockholm) > > [Flights from London (LHR) to Madinah (MED)](https://www.expedia.co.uk/lp/flights/lhr/med/london-to-madinah) ### General > [Visit Sofia](https://www.expedia.co.uk/Sofia.dx3235)