Title: Stayinn Gateway Hotel Apartment Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1548245&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Stayinn Gateway Hotel Apartment Travelers soak in spectacular waterfront panoramas from the rooftop terrace or enjoy peaceful walks along the picturesque riverbank promenade ## Photo gallery for Stayinn Gateway Hotel Apartment ![Premier Apartment, 2 Bedrooms | Bathroom | Rainfall showerhead, free toiletries, hair dryer, bidet - Stayinn Gateway Hotel Apartment (Kuching)](https://images.trvl-media.com/lodging/2000000/1550000/1548300/1548245/d4471532.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, iron/ironing board, rollaway beds - Stayinn Gateway Hotel Apartment (Kuching)](https://images.trvl-media.com/lodging/2000000/1550000/1548300/1548245/425c14a7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premier Apartment, 2 Bedrooms | In-room safe, desk, iron/ironing board, rollaway beds - Stayinn Gateway Hotel Apartment (Kuching)](https://images.trvl-media.com/lodging/2000000/1550000/1548300/1548245/a192ca43.jpg?impolicy=resizecrop&rw=297&ra=fit) ![City view - Stayinn Gateway Hotel Apartment (Kuching)](https://images.trvl-media.com/lodging/2000000/1550000/1548300/1548245/b3c69c5a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch LCD TV with satellite channels, TV, DVD player - Stayinn Gateway Hotel Apartment (Kuching)](https://images.trvl-media.com/lodging/2000000/1550000/1548300/1548245/a8558b58.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Stayinn Gateway Hotel Apartment sits directly across from Kuching Waterfront, offering a restful base with impressive rooftop vistas and garden spaces. Guests can access WiFi throughout, make use of the business center, or head to nearby Hills Shopping Mall for retail therapy. ## Reviews 7.4 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available ## Room options ### Check availability for these dates Tonight [Jan 28 - Jan 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=1548245&PinnedHotelID=1548245&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=1548245&PinnedHotelID=1548245&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 29 - Jan 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=1548245&PinnedHotelID=1548245&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=1548245&PinnedHotelID=1548245&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1548245&PinnedHotelID=1548245&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1548245&PinnedHotelID=1548245&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1548245&PinnedHotelID=1548245&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1548245&PinnedHotelID=1548245&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 10 of 10 rooms ### View all photos for Standard Twin Room ![Standard Twin Room | In-room safe, desk, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/2000000/1550000/1548300/1548245/c007ed3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Balcony Air conditioning Mini-fridge LCD TV Rainfall showerhead Private bathroom Bidet Hairdryer - 320 sq ft - Sleeps 2 - 2 Single Beds - City view ### View all photos for Executive Apartment, 2 Bedrooms ![Executive Apartment, 2 Bedrooms | In-room safe, desk, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/2000000/1550000/1548300/1548245/bbc707e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 2 Bedrooms ### Highlights Air conditioning Kitchen Full-sized fridge/freezer LCD TV 2 bedrooms Rainfall showerhead Private bathroom Bidet - 818 sq ft - 2 bedrooms - Sleeps 6 - 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed - City view ### View all photos for Premier Apartment, 2 Bedrooms ![Premier Apartment, 2 Bedrooms | In-room safe, desk, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/2000000/1550000/1548300/1548245/a192ca43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Apartment, 2 Bedrooms ### Highlights Air conditioning Kitchenette Full-sized fridge/freezer LCD TV Rainfall showerhead Private bathroom Bidet Hairdryer - 1087 sq ft - Sleeps 6 - 1 Queen Bed and 2 Single Beds - City view ### View all photos for Standard Double Room ![Standard Double Room | In-room safe, desk, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/2000000/1550000/1548300/1548245/3d931693.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Balcony Air conditioning Mini-fridge LCD TV Rainfall showerhead Private bathroom Bidet Hairdryer - 320 sq ft - Sleeps 2 - 1 King Bed - City view ### View all photos for 3 Bedroom Executive ![In-room safe, desk, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/2000000/1550000/1548300/1548245/40bdf1b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Executive - Sleeps 6 ### View all photos for Standard Twin Room ![In-room safe, desk, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/2000000/1550000/1548300/1548245/f6a6bc04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - Sleeps 2 ### View all photos for Standard King Room ![Living area | 32-inch LCD TV with satellite channels, TV, DVD player](https://images.trvl-media.com/lodging/2000000/1550000/1548300/1548245/311b9a54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard King Room - Sleeps 2 ### View all photos for 2 Bedroom Executive Apartment ![Bathroom | Rainfall showerhead, free toiletries, hair dryer, bidet](https://images.trvl-media.com/lodging/2000000/1550000/1548300/1548245/712303bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Executive Apartment - Sleeps 4 ### Large Two-Bedroom Apartment - Sleeps 4 ### View all photos for 2 Bedroom Premier ![In-room safe, desk, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/2000000/1550000/1548300/1548245/251f50e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Premier - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuching-Hotels-Stayinn-Gateway-Hotel-Apartment.h1548245.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuching-Hotels-Stayinn-Gateway-Hotel-Apartment.h1548245.Hotel-Information) ## About the area Located in Kuching, Stayinn Gateway Hotel Apartment is in the city centre. Travellers who have shopping on the agenda can visit Hills Shopping Mall and Plaza Merdeka, while those looking for another kind of activity may want to explore Kuching Waterfront. Jalan Padungan and The Spring are two other places to visit that come recommended. [Visit our Kuching travel guide](https://www.expedia.co.uk/Kuching.dx6142141) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.55580%2C110.35179&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tYD_TipsVknTgp7fl_HWSAMYaz8=) No 9 Jalan Bukit Mata, Kuching, Sarawak, 93100 ### What's nearby - Hills Shopping Mall 1 min walk \- 0.1 miles - Riverside Shopping Complex 2 min walk \- 0.1 miles - Jalan Padungan 5 min walk \- 0.3 miles - Kuching Waterfront 11 min walk \- 0.6 miles - Plaza Merdeka 13 min walk \- 0.7 miles ### Getting around - Kuching (KCH-Kuching Intl.) 17 min drive ### Restaurants - Topspot Food Court 1 min walk - K11 Box Karaoke & Entertainment 2 min walk - Nu Er Hong 2 min walk - The Cottage 1 min walk - Café Ch@t 2 min walk ## About this property ### Stayinn Gateway Hotel Apartment Hotel near Kuching Waterfront Located close to Hills Shopping Mall and Jalan Padungan, Stayinn Gateway Hotel Apartment provides a rooftop terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities such as a business centre. You'll also find perks such as: - Free self-parking - Breakfast (surcharge), express check-in and luggage storage - Tour/ticket information, 1 meeting room and a banquet hall Room features All guest rooms at Stayinn Gateway Hotel Apartment feature comforts, such as laptop-compatible safes and air conditioning, as well as amenities, such as free WiFi and free bottled water. Other conveniences in all rooms include: - Bathrooms with rainfall showers and bidets - 32-inch LCD TVs with cable channels, DVD players and DVRs - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/40000000/39200000/39194300/39194296/e33b1d11.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### D'Green Hotel Kuching Kuching - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk 8.4 Very good 17 reviews £23 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=39194296&PinnedHotelID=39194296&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/46000000/45640000/45631300/45631253/f509b3dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Regatta Stay Kozi Square Kuching Kuching - Pool - Free Wi-Fi - Restaurant - Air-conditioning 7.6 Good 8 reviews £42 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=45631253&PinnedHotelID=45631253&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room, Balcony, Garden View | Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/119000000/118960000/118960000/118959935/284b82da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozy City Big studio Riverine Diamond Kuching - Pool - Pet-friendly - Parking included - Free Wi-Fi £36 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=118959935&PinnedHotelID=118959935&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room, Shared Bathroom | Bed sheets](https://images.trvl-media.com/lodging/98000000/97080000/97075200/97075121/77c6b0df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel O Rb Homestay & Farms 2 Kuching - Air-conditioning - 24/7 front desk 4.0 1 review £16 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=97075121&PinnedHotelID=97075121&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/19000000/18580000/18577700/18577637/3ffb2d8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Marian Boutique Lodging House Kuching - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 106 reviews £27 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=18577637&PinnedHotelID=18577637&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/9000000/8050000/8043300/8043285/555d798a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kingwood Hotel Kuching - Pool - Parking included - Free Wi-Fi - Restaurant 7.2 Good 22 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=8043285&PinnedHotelID=8043285&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/490000/481800/481736/8f97a03e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Merdeka Palace Hotels & Suites Kuching - Pool - Kids’ pool - Parking included - Free Wi-Fi 6.8 333 reviews £32 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=481736&PinnedHotelID=481736&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/20000000/19630000/19627800/19627768/9b0b8ee5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rainforest Budget Stay Kuching - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk 2.0 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=19627768&PinnedHotelID=19627768&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4420000/4413600/4413546/2ed3b756.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tune Hotel - Waterfront Kuching Kuching - Free Wi-Fi - Air-conditioning - 24/7 front desk 7.2 Good 295 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=4413546&PinnedHotelID=4413546&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/6000000/5810000/5809100/5809040/732bbb66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DeHome Boutique Hotel Kuching - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 118 reviews £34 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=5809040&PinnedHotelID=5809040&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=1548245&PinnedHotelID=1548245&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1548245,39194296,45631253,118959935,97075121) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited number of on-site self parking spaces per unit ### Food and drink - Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: MYR 15 for adults and MYR 10 for children ### Restaurants on site - Residents Lounge ### Things to do - Stereo ### Family friendly - DVD player - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - ATM - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Meeting room ### Outdoors - Garden - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in hallways - Lift - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk - Wheelchairs on site ### More - 1 building - 11 floors - Banquet hall - Built in 1999 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Towels provided ### Entertainment - 32-inch LCD TV with cable/satellite channels - DVD player - DVR ### Food and drink - Free bottled water ### More - Air conditioning - Desk - Iron/ironing board - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 1:30 AM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 7:00 AM - 1:30 AM Front desk staffed during limited hours If you arrive at the property after hours, you'll need to check in at an alternative location: \[Security help desk at back entrance on the ground floor\] If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours), key retrieval ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MYR 60.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for to-go breakfast: from approximately MYR 15 for adults and from MYR 10 for children - Rollaway bed fee: MYR 60.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Ariva Gateway Ariva Gateway Hotel Ariva Gateway Hotel Kuching Ariva Gateway Kuching Ariva Kuching Gateway Kuching Ariva Gateway Kuching Hotel Kuching Ariva Gateway Kuching Sarawak Somerset Gateway Hotel Kuching Somerset Gateway Kuching Ariva Gateway Kuching Serviced Residences Hotel Ariva Gateway Serviced Residences Hotel Ariva Gateway Serviced Residences Somerset Gateway Kuching Somerset Gateway Hotel Kuching Ariva Gateway Kuching Serviced Residences Sarawak Ariva Gateway Serviced Resinc Stayinn Gateway Kuching Stayinn Gateway Hotel Apartment Hotel Stayinn Gateway Hotel Apartment Kuching Ariva Gateway Kuching Serviced Residences Stayinn Gateway Hotel Apartment Hotel Kuching ## Frequently asked questions ### Is Stayinn Gateway Hotel Apartment pet-friendly? ### How much is parking at Stayinn Gateway Hotel Apartment? ### What time is check-in at Stayinn Gateway Hotel Apartment? ### What time is check-out at Stayinn Gateway Hotel Apartment? ### Where is Stayinn Gateway Hotel Apartment located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Stayinn Gateway Hotel Apartment Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 7.8 Location ### 7.6 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 25 8 - Good 83 6 - Okay 40 4 - Poor 12 2 - Terrible 9 ## Reviews ### 2/10 Terrible #### Siew Nyat 18 Oct 2025 Disliked: Cleanliness, amenities, property conditions & facilities Rooms are dirty, plastering fallen off the ceiling, moldy bathroom. The cleaning is terrible, 4 staff, one empty the bin, one change the towel, one flush the toilet didn't even clean it and no vacuum done once when we stayed for 1 week. It took them 5 mins to complete a 2 bedrooms apartment. The aircon stop working and ice accumulated and the repairmen had to chopped off ice and full of mold came off from the aircon. There is no washing detergent and no sponge provided and it's supposed to be fully contained kitchen. After moving us to another floor, the fridge not working and there was a missing television too. There took it from another room to replace the fridge and television. We complained about the plaster falling off from the ceiling, there wasn't any reaction from the staff. I wouldn't recommend any one staying there considering the conditions of the apartment and the high price and terrible cleaning job. ##### Siew Nyat Stayed 7 nights in Sep 2025 ### 8/10 Good #### HABSAH 9 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tempat yang strategik,selesa dan selamat. Harga bilik sesuai dgn promosi untuk menarik lebih pelanggan datang untuk menginap di tempat ini lagi. ##### HABSAH Stayed 1 night in Jun 2025 ### 8/10 Good #### IvanOh, KL 18 Jul 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room is clean and well maintained. Staff, from front desk to housekeeping are friendly and helpful. Price is decent. Location is in the city but without the hustle and bustle of traffic...could be the Covid 19...Would certainly recommend friends this place. ##### IvanOh Stayed 4 nights in Jul 2020 ### 6/10 Okay #### Christine 14 Nov 2019 Disliked: Cleanliness unable to get a king bed last min , bedsheet was spotted with black inks and stains , makeup room wasnt properly done . and the free parking wasnt properly advised , ended up with ticket fine . ;( ##### Christine Stayed 3 nights in Oct 2019 ### 4/10 Poor #### Eric 8 Apr 2019 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The location is good & counter staffs are friendly. The apartment we stayed is very dated. The toilet is infested with houseflies, we killed about 50 houseflies during our 2 days stay there. ##### Eric Stayed 2 nights in Apr 2019 ### 8/10 Good #### Azhar 11 Mar 2019 Liked: Cleanliness, staff & service, amenities Staff was friendly but room carpet wasnt very clean ##### Azhar Stayed 3 nights in Mar 2019 ### 6/10 Okay #### Cristiano 4 Sept 2018 #### Mediocre Hotel in una posizione un po' defilata e scomodo per raggiungere i principali punti di attrazione. Il check in è stato veloce, ma la camera è molto piccola e male arredata (il letto matrimoniale è accessibile solo da un lato. Dall'altro è contro il nuro). La colazione è varia ed abbondante la pulizia un po' da rivedere. ##### Cristiano Stayed 4 nights in Jul 2018 ### 10/10 Excellent #### Morten 6 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super hotel.. Dejligt hotel, i centrum af byen tæt ved park floden.. super service. Lækkert mad i restauranten. Som flere gange har vundet for malaysisk bedste restaurant. Glade og venlige personale hele vejen rundt. ##### Morten Stayed 7 nights in Jul 2018 ### 8/10 Good #### Chin Yen 27 Apr 2018 Liked: Staff & service Disliked: Property conditions & facilities #### Nice location but old and tired The building is getting old and tired but I can’t fault the location. The staff was friendly but the apartment needs to improve on its noise insulation. You could hear the neighbor clearly and the noise from the karaoke nearby on a Friday night was just horrible. ##### Chin Yen ### 6/10 Okay #### Sp, Sg 20 Apr 2018 Liked: Staff & service Disliked: Room comfort #### Normal Stayed there for 3 nights. Room size was OK. Condition was normal but can be better. Have to take a lift to level 4 to reception and then another lift to the room. More like an apartment than hotel. I would say it's a simple and affordable stay. Don't expect too much or you'll be disappointed. ##### Sp Stayed 3 nights in Apr 2018 ### 8/10 Good #### Verified traveller 22 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overall ok Strategic place but difficult to park car and not safety to park car at parking place for whole night. No Internet in room, I requested when I booked the room, but arrived there with disappointment , only can online at lobby. Swimming pool n bedroom I give 4stars. ##### Verified traveller Stayed 3 nights in Mar 2018 ### 8/10 Good #### Kamal, Kuching 29 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### tempat yg strategik tempat yg baik dan selesa.perlu pertingkatkan lagi sistem register masuk hotel supaya lebih mudah ##### Kamal Stayed 1 night in Jan 2018 ### 10/10 Excellent #### Kate 26 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel with brilliant view and po Checkin was smooth and friendly. We got a very nice sized room and decent bed, but with a brilliant view. Hotel also has pool with a great view. Gym is very worn out and almost useless. They don't open this area until 9am, very late. We told them this. Breakfast was nice and cheap, family is there and they are very friendly and helpful. ##### Kate Stayed 2 nights in Jan 2018 ### 6/10 Okay #### Verified traveller 29 Dec 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort poor lift service ##### Verified traveller Stayed 2 nights in Dec 2017 ### 6/10 Okay #### Rachid, Selangor 25 Dec 2017 #### Room need refurbishment Room with musty smell... No designated parking service ... Not a most malaysian friendly toilet with a spray hose ##### Rachid Stayed 2 nights in Dec 2017 ### 10/10 Excellent #### satiah 18 Dec 2017 Liked: Cleanliness, property conditions & facilities, room comfort room is clean and hotel location and view is good. but problem with parking. guess need to pay the parking ##### satiah Stayed 1 night in Dec 2017 ### 6/10 Okay #### Verified traveller 28 Nov 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Reasonable The building, corridor and room were all in desperate need for removation, especially the bathroom. I only got two bath towels and I had to ask to have them changed after a couple of days. The hotel is not environmentally friendly. The aircon was always on even if I turned it off on my way out, it got turned back on when I was away. The bathroom was moudy. It was not a four stars. For the price I guest one should not ask for too mcuh. It is very close to Pullman and Hilton and is walking distance to a few good local restuarants and the river front. The staff were friendly and very helpful otherwise. Wifi was very slow ##### Verified traveller Stayed 3 nights in Nov 2017 ### 8/10 Good #### Verified traveller 26 Sept 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A nice stay. The hotel was in a good location only 10 minutes walk to the river where you will find all the action. The rooms and bathroom was clean and the beds and linens comfortable though the pillows were a bit thick and hard which made sleeping difficult but when I asked for a softer pillow they managed to find a couple. Alround the hotel was a good stay and we came away from Kuching feeling relaxed. ##### Verified traveller Stayed 5 nights in Sep 2017 ### 8/10 Good #### mel, aus 24 Sept 2017 Liked: Staff & service, room comfort #### Spacious place to stay for a family Close to everything. Easy place to stay for a family. Good pool. ##### mel Stayed 6 nights in Sep 2017 ### 10/10 Excellent #### JO, 日本 14 Sept 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### Good Location 市街地にあるレジデンスタイプのホテル。部屋も広く、設備も新しい。屋上にはプールもある。希望すれば朝食も有料で取れる。ただし周辺には飲食店も多いので、朝昼晩とも手軽に外食できる。難点は夜遅く到着した時。入り口閉まってしまい、裏口から出入りするのだが、初めてだとその場所がなかなか分からない点だ。深夜の到着に対する配慮をもう少し考えて欲しい。（JO) ##### JO Stayed 4 nights in Aug 2017 ### 8/10 Good #### Gim Hong 11 Sept 2017 Liked: Cleanliness, staff & service, room comfort #### Difficult to locate hotel reception. I booked 2 rooms for my stay from 8 to 10 September. As our flight arrived late in the night, upon arrival at the building we could not locate the reception of the hotel as the hotel's reception is located on the 4th level and also that as the building also include offices, the main lift lobby area was locked and we could get in. We went round the building and located another lift lobby area. There were no signs indicating the hotel reception. At checking in, we were surprised that the 2 rooms we booked had king size bed when at the time of booking some 1.5 months ago, I requested for 1 room with a king bed and the other room to have 2 single beds. The receptionist explained that the change was instructed by management. I would have preferred that the hotel sent me an earlier notification of being unable to fulfill our bed preferences. Otherwise stay at hotel was good but the hotel looks dated and the corrider leading to the rooms smelt of stale dampness. It is centrally located and within 3 minutes of walking to Jln Padungan. ##### Gim Hong Stayed 2 nights in Sep 2017 ### 8/10 Good #### Lee 4 Aug 2017 Liked: Room comfort #### Ok suitable for short stay. Don't get fool by the photos. ##### Lee Stayed 1 night in Jul 2017 ### 2/10 Terrible #### Gabrielle, melbourne 3 Jul 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Accurate rating 2star We have travelled extensively. Massive let down. Room and hotel smelt terrible of mould and smoke. Facilities were dirty with excessive mould in wet areas, stench in rooms. Bins in lobbys were overflowing the whole stay, evrywhere was grubby. Breakfast was very basic. We left after 2 nights and moved to the Pullman. ##### Gabrielle Stayed 5 nights in Jun 2017 ### 8/10 Good #### Hing 26 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 有待装修的酒店 房間大，設備齊，近超市和食店，員工態度好，但比較残舊，有些東西已缺維修，不能使用，電梯壞了一星期，無熱水冲涼，涑厕水不停。 ##### Hing ### 6/10 Okay #### Mohd, Penang, Malaysia 23 May 2017 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Good hotel near to Pullman or Hilton in Kuching Internet connection was poor. Was only able to connect to the network on the first night there, subsequently, failed to connect despite trobleshooting my device. Staff assured me that they will inform the network provider regarding the issue and recommended me to connect to other floor networks, but I was still unable to connect to those using my laptop and mobile phone. Nevertheless, it is a reasonably-priced hotel located within the vicinity of the likes of Pullman (50 metres away) and Hilton. Room (4/5) - comfortable bed, balcony was available, air-conditioning was in working order and hot shower was available at all time. Staffs were friendly, approachable and helpful. Checkout was fast - only needed to pass them my keys and that was it. Overall, I would recommend this hotel (service apartment) for stay, if you would not mind staying without internet connection. A good alternative if you are heading down to Kuching for a conference, etc. held at Pullman/Hilton and would like to spend less for a similar quality accommodation. 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