Title: Sheraton Kuching Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=99543754&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sheraton Kuching Hotel Savor local flavors and city energy at this urban retreat where tranquil gardens and refreshing pools offer peaceful moments between adventures ## Photo gallery for Sheraton Kuching Hotel ![Outdoor pool - Sheraton Kuching Hotel (Kuching)](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/4eecf97a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Presidential Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains - Sheraton Kuching Hotel (Kuching)](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/0d40380d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Sheraton Kuching Hotel (Kuching)](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/5bf2f354.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite, 1 King Bed | Living area | 55-inch LED TV with satellite channels - Sheraton Kuching Hotel (Kuching)](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/ef39708b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains - Sheraton Kuching Hotel (Kuching)](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/w4000h2663x0y4-9f5404ae.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Sheraton Kuching Hotel, in the heart of the city, offers travelers multiple dining options, including Chinese cuisine at one of its five restaurants. Guests can enjoy the outdoor pool, find quiet moments in the garden, or connect with WiFi throughout their stay. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Parking available £91 includes taxes & fees 28 Feb - 1 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Superior Room, 1 Single Bed, City View ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/520b3faa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Single Bed, City View 7.6 Good 4 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains Bidet - City view - 323 sq ft - Sleeps 3 - 1 Single Bed ### View all photos for Deluxe Room, 1 Single Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/82ab74e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Single Bed 8.0 Very good 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains Bidet - 320 sq ft - Sleeps 3 - 1 Single Bed ### View all photos for Deluxe Room, 1 King Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/f874d72c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains Bidet - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premier Room, 1 King Bed, City View ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/72c1cb5c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed, City View ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains Bidet - City view - 387 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 1 King Bed, City View ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/1f7e89a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, City View 8.8 Excellent 11 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains Bidet - City view - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, 1 Bedroom ![55-inch LED TV with satellite channels](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/0ea85a8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom 7.0 Good 2 reviews ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains - City view - 732 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Club Room, 1 King Bed ![Club Room, 1 King Bed | View from property](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/87936ca1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed 7.0 Good 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains Bidet - City view - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Club Room, 1 Single Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/82ab74e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 Single Bed ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains Bidet - City view - 323 sq ft - Sleeps 3 - 1 Single Bed ### View all photos for Junior Suite, 1 Bedroom ![55-inch LED TV with satellite channels](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/0ea85a8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains - City view - 732 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite, 1 Bedroom ![Executive Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/4d450d9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds - River view - 102 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Presidential Suite, 1 King Bed ![Presidential Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/bd3ddf58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds - River view - 4026 sq ft - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuching-Hotels-Sheraton-Kuching-Hotel.h99543754.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuching-Hotels-Sheraton-Kuching-Hotel.h99543754.Hotel-Information) ## About the area Located in Kuching, Sheraton Kuching Hotel is in the city centre. Travellers eager for a bit of culture can stop by Cat Museum, while those who have shopping on the agenda may want to visit Hills Shopping Mall and The Spring. Jalan Padungan and Kuching Waterfront are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as boat tours. [Visit our Kuching travel guide](https://www.expedia.co.uk/Kuching.dx6142141) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.55662%2C110.35316&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=x-pY6l_5MtvBOtVvIH9nE3FBj9E=) 2, Jalan Padungan, Kuching, 93100 ### What's nearby - Riverside Shopping Complex 2 min walk \- 0.1 miles - Hills Shopping Mall 2 min walk \- 0.1 miles - Jalan Padungan 5 min walk \- 0.3 miles - Kuching Waterfront 11 min walk \- 0.6 miles - Plaza Merdeka 13 min walk \- 0.7 miles ### Getting around - Kuching (KCH-Kuching Intl.) 22 min drive ### Restaurants - Topspot Food Court 2 min walk - Fock Hai DimSum (福海) 1 min walk - Cat City Cafe & Bistro 2 1 min walk - McDonald's 2 min walk - Hartz Chicken Buffet 2 min walk ## About this property ### Sheraton Kuching Hotel Hotel near Kuching Waterfront Located close to Hills Shopping Mall and Jalan Padungan, Sheraton Kuching Hotel provides a coffee shop/cafe, a garden and dry cleaning/laundry services. At the 5 on-site restaurants, enjoy lunch, dinner, light fare and Chinese cuisine. In addition to a bar, guests can connect to free in-room WiFi, with a speed of 50+ Mbps. Other perks at this hotel include: - An outdoor pool and a children's pool - Buffet breakfast (surcharge), self-parking (surcharge) and 4 meeting rooms - A 24-hour front desk, a banquet hall and a front desk safe - Smoke-free property, concierge services and a lift Room features All 378 rooms feature comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Extra amenities include: - Recycling and LED light bulbs - Bathrooms with rainfall showers and bidets - 55-inch LED TVs with satellite channels - Wardrobes/cupboards, separate sitting areas and free infant beds ## Similar properties ![King Premium Deluxe River View | View from room](https://images.trvl-media.com/lodging/1000000/20000/18900/18804/784ae1fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Kuching Kuching - Pool - Kids’ pool - Free Wi-Fi - Restaurant 8.4 Very good 696 reviews £89 includes taxes & fees 28 Feb - 1 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=18804&PinnedHotelID=18804&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/14000000/13540000/13535300/13535291/w2880h2237x0y3-880f40e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Waterfront Hotel Kuching - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.0 Wonderful 609 reviews £75 includes taxes & fees 22 Feb - 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Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 239 reviews £43 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=18588134&PinnedHotelID=18588134&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/6000000/5690000/5685900/5685832/fdf183e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Citadines Uplands Kuching Kuching - Pool - Kitchen - Dryer - Pet-friendly 8.2 Very good 456 reviews £48 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=5685832&PinnedHotelID=5685832&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/4000/3996/6c7ef335.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Margherita Hotel Kuching - Pool - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 751 reviews £65 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=3996&PinnedHotelID=3996&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/200000/190300/190216/d406911b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Puteri Wing, Riverside Majestic Hotel Kuching - Pool - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 761 reviews £82 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=190216&PinnedHotelID=190216&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8130000/8125100/8125064/a52591c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Imperial Hotel Kuching Kuching - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.8 Excellent 709 reviews £44 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=8125064&PinnedHotelID=8125064&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 7:00 PM, free pool cabanas, pool loungers](https://images.trvl-media.com/lodging/9000000/8070000/8068900/8068829/ab00c7fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cove 55 Kuching - Pool - Parking included - Free Wi-Fi - Restaurant 9.6 Exceptional 65 reviews £171 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=8068829&PinnedHotelID=8068829&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=99543754,18804,13535291,3123236,5765192) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Secured parking on site (MYR 10 per day) - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 for adults and MYR 44 for children - 5 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Gu Jin - Nomadic - Tabby Gastro Bar - The Assembly Lounge - Ukemochi ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - In-room cot - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 4 meeting rooms ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Assistive listening devices - Assistive listening devices in meeting rooms - Front entrance ramp - Hardwood flooring in room - Lift (94 centimetre wide door) - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant ### More - 1 building - 23 floors - At least 80% lighting from LEDs - Banquet hall - Built in 2023 - Comprehensive food waste policy - Comprehensive recycling policy - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Bathtub or shower - Bidet - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 55-inch LED TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Electrical adapters - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Recycling - Separate sitting area - Soundproofed rooms - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MYR 162.00 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MYR 88 for adults and from MYR 44 for children - Secured self-parking fee: MYR 10 per day - Rollaway bed fee: MYR 162.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a smoke detector and a security system This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Sheraton Kuching Hotel Hotel Sheraton Kuching Hotel Kuching Sheraton Kuching Hotel Hotel Kuching ## Frequently asked questions ### Does Sheraton Kuching Hotel have a pool? ### How much does it cost to stay at Sheraton Kuching Hotel? ### Is Sheraton Kuching Hotel pet-friendly? ### How much is parking at Sheraton Kuching Hotel? ### What time is check-in at Sheraton Kuching Hotel? ### What time is check-out at Sheraton Kuching Hotel? ### Where is Sheraton Kuching Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sheraton Kuching Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.2 Amenities ### 8.8 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 59 8 - Good 13 6 - Okay 12 4 - Poor 3 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### chloe 31 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The pool was lovely. Veautiful view. The hotel was clean and the staff were friendly ##### chloe Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Erviana 6 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great and spacious room ##### Erviana Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Richard 12 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worth a visit Really beautiful hotel, fantastic friendly and helpful staff. Delicious breakfast ![](https://a.travel-assets.com/ugc/hotel-reviews/aebe6635-29af-4d65-8efa-bf286d6f1d36-1757652333773.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d12ae0dd-a4e6-4107-9500-9254bac81a3c-1757652333092.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Richard Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Melanie 3 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing hotel with super friendly staff ##### Melanie Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Jeffrey 3 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel, excellent staff. ##### Jeffrey Stayed 4 nights in Jan 2025 ### 6/10 Okay #### Russell 26 Oct 2025 Liked: Cleanliness, staff & service, amenities Room smelt like sewage the moment we entered. Had to repack everything and moved to another room after requesting for a room change. The flush in the new room didn’t work on my third night and had to wait for the repairman around midnight. The staff and service was fantastic though, they did their best to try to make my stay comfortable. Disappointed that I couldn’t register this trip into my Marriot Bonvoy membership too ##### Russell Stayed 3 nights in Oct 2025 ### 8/10 Good #### Martino 5 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Brand new hotel with large rooms and beautiful rooftop pool. The staff is friendly. Sadly we haven't tried neither the restaurant nor the breakfast. ##### Martino Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Melissa 10 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, breakfast was amazing! Staff very friendly and helpful ##### Melissa Stayed 3 nights in May 2024 ### 10/10 Excellent #### Verified traveller 9 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice & New hotel Nice & new hotel. Very nice view from swimming pool. Buffet Breakfast is normal not outstanding. Huge affordable seafood place next door. ![](https://a.travel-assets.com/ugc/hotel-reviews/7AB996A085CD08120CA4A20534B6E85EED05BECF1717934987051.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CA69085A2066E41D0D903FECE08A33F912AB7D111717934985954.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Verified traveller 20 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Location is convenient, near Sarawak river front. walking distance to lots of shops and china town area. Room is clean n spacious. Very comfortable bed for a good sleep (king bed) ##### Verified traveller Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Khalik 14 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The service is great. The size of the room is moderate. ##### Khalik Stayed 5 nights in Apr 2024 ### 10/10 Excellent #### Luke 22 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families. Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus. Breakfast was very good and staff very attentive. ##### Luke Stayed 3 nights in Jul 2024 ### 8/10 Good #### Verified traveller 6 Mar 2025 Liked: Property conditions & facilities, room comfort #### A good location and pleasant environment A pleasant environment but needing a bit of extra oversight from management to improve attention to general housekeeping and service in certain areas. A new manager has just arrived who we believe will look to address these issues. Took feedback on board and keen to remedy. In a good location though. The Japanese restaurant on the penultimate floor is very good quality (albeit is independent to the hotel so take payment card). ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Tony 8 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view ##### Tony Stayed 1 night in Dec 2023 ### 8/10 Good #### May 31 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Their service stood out. Always ready to assist and accomodate. Housekeeping needs to do beater. Daily room cleaning is inconsistent. Towels were a hit and missed. On some days the room was immaculately cleaned and tidied up while on other days it looked like a rushed job. ##### May Stayed 10 nights in Oct 2024 ### 10/10 Excellent #### Kai Wing 16 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location and services Good location and services. It was a great surprise that there was no balsamic/vinegar in the salad area (even I have requested twice), although many salad creams. It is a common knowledge that olive oil and balsamic/vinegar must be offered for salad. In addition, it is also a common knowledge now that salad creams are not healthy. Therefore must provide olive oil and vinegar for salad. Maybe the cooks need to be updated in catering knowledge. ##### Kai Wing Stayed 4 nights in Jul 2024 ### 6/10 Okay #### Verified traveller 4 Jan 2024 Liked: Staff & service, room comfort Disliked: Property conditions & facilities #### Sheraton should do better The room and bed are comfortable, clean and neat. People are nice, friendly and helpful. However, the ceiling above the shower head is leaking very badly and slight mold can be seen. Breakfast quality is good as well but cutleries and plates are not properly cleaned. Several dried-up food stain can be found on the cutleries and plates. Overall, I would say ok but I expect Sheraton to do better since they charge so expensive per night. ##### Verified traveller Stayed 1 night in Dec 2023 ### 8/10 Good #### Verified traveller 8 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Still not ready Excellent service by the staff at the check in and concierge. but hotel is still rectifying many defects around the hotel and in the rooms. the facilities are mostly not ready. Gym, pool, Japanese restaurant, are all not available. We also can’t go up to the top floor to look at the view since these facilities are located up there and the lift buttons and disabled. Yet they are charging full rate for this period. Check back again next year after March maybe, if you want to use these facilities. We were able to check in early which was great. ##### Verified traveller Stayed 1 night in Dec 2023 ### 6/10 Okay #### Leong 15 Jul 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### A 5 star hotel that deserved only 3 Would have given it a 5 star rating as I was very impressed initially with the service, room condition, etc. As I stayed on then i realised there are a number of issues. Though it is a less than a year old the hotel has certain areas barricaded due to repairs? or structure not completed? Phone line for the whole hotel was completely out of service from 12 - 13 July. Then I discovered that amongst the 3 rooms we (friends) stayed in and we all booked the same Superior rooms, my room and another friend's were on the 7 and 5 levels. The other friend was on level 10 with better view. To add insult to injury, his room has a coffee making machine. Room service was also another issue. Bath towels not replaced though left on the floor, found them hanging up again, face towels were absent and even floor mat/towel was missing. Even tea packets were not replaced even though container was empty. All these happened on different occasions. Seriously we (all of us) had decided we would not stay here on our next return. We had stayed in other so-called not 5 star hotels in Kuching but as bad as this. ##### Leong Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Nai Liang Joel 23 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spectacular view from room on the 21st floor. Very spacious and elegant interior design. Super comfortable bed and linen. ##### Nai Liang Joel Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Glenn 21 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nothing to fault ##### Glenn Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Rebecca 3 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable and pleasant Hotel is mew and near amenities. It’s safe and clean. ##### Rebecca Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Jesmie 7 Aug 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Bad service experience Location is good. However service is terrible and they treat customers who booked via hotels.com as second class customers ##### Jesmie Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Yin Keow 9 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have not subscribed in the Breakfast option, as my work required to leave the hotel early. However, it's convenient to access to local food around the hotel, it's all walking distance. The Bed was comfortable. i sleep like baby everynight. i have spent a week in the hotel. Nothing to nitpick. Overall, its a good choice of hotel ![](https://a.travel-assets.com/ugc/hotel-reviews/5838575f-ca79-4092-ac61-0165be4eeb04-1754746542931.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yin Keow Stayed 5 nights in Aug 2025 ### 2/10 Terrible #### Jesmie 7 Aug 2025 Disliked: Cleanliness, staff & service, room comfort Pillow was not comfortable, i had neck pain the next day for the entire day. 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