Title: Sheraton Kuching Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sheraton Kuching Hotel Hotel with 5 restaurants, a quick walk to Hills Shopping Mall ![Outdoor pool](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/98d789cf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Presidential Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/0d40380d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 restaurants, lunch, dinner served; Chinese cuisine ](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/e88636dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/72c1cb5c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 restaurants, lunch, dinner served; Chinese cuisine ](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/1c36e7ea.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Sheraton Kuching Hotel, in the heart of the city, offers travelers multiple dining options, including Chinese cuisine at one of its five restaurants. Guests can enjoy the outdoor pool, find quiet moments in the garden, or connect with WiFi throughout their stay. 8.6 Excellent ## Popular amenities - Parking available - Bar - Pool - Breakfast available - Laundry - Housekeeping £89 includes taxes & fees 2 Nov - 3 Nov ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=99543754&PinnedHotelID=99543754&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/520b3faa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Single Bed, Non Smoking, City View 7.6 Good 4 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains Private bathroom - 323 sq ft - City view - Sleeps 3 - 1 Single Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/82ab74e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Single Bed, Non Smoking 8.0 Very good 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains Private bathroom - 320 sq ft - Sleeps 3 - 1 Single Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/f874d72c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains Private bathroom - 323 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/72c1cb5c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed, Non Smoking, City View ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains Private bathroom - 387 sq ft - City view - Sleeps 3 - 1 King Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/1f7e89a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Non Smoking, City View 8.8 Excellent 11 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains Private bathroom - 323 sq ft - City view - Sleeps 2 - 1 King Bed ![55-inch LED TV with satellite channels](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/0ea85a8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom, Non Smoking 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains - 732 sq ft - City view - Sleeps 3 - 1 King Bed ![Club Room, 1 King Bed, Non Smoking | View from property](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/87936ca1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed, Non Smoking 7.0 Good 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains Private bathroom - 323 sq ft - City view - Sleeps 2 - 1 King Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/82ab74e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 Single Bed, Non Smoking ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains Private bathroom - 323 sq ft - City view - Sleeps 3 - 1 Single Bed ![55-inch LED TV with satellite channels](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/0ea85a8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom, Non Smoking ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains - 732 sq ft - City view - Sleeps 3 - 1 King Bed ![Executive Suite, 1 Bedroom, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/4d450d9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom, Non Smoking ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds - 102 sq ft - River view - Sleeps 3 - 1 King Bed ![Presidential Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/100000000/99550000/99543800/99543754/bd3ddf58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed, Non Smoking ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds - 4026 sq ft - River view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuching-Hotels-Sheraton-Kuching-Hotel.h99543754.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuching-Hotels-Sheraton-Kuching-Hotel.h99543754.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.55666%2C110.35342&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=78wkf3QEn-qRbUK2hMVkmsBIXiU=) 2, Jalan Padungan, Kuching, 93100 #### What's nearby - Jalan Padungan - 3 min walk - 0.2 miles - Hills Shopping Mall - 3 min walk - 0.2 miles - Kuching Waterfront - 13 min walk - 0.7 miles - Sarawak General Hospital - 2 min drive - 1.6 miles - Vivacity Megamall - 5 min drive - 2.9 miles #### Getting around - Kuching (KCH-Kuching Intl.) - 20 min drive #### Restaurants - ‪Fock Hai DimSum (福海) - ‬1 min walk - ‪Nomadic - ‬1 min walk - ‪Cat City Cafe & Bistro 2 - ‬1 min walk - ‪Life Cafe Padungan 人间茶坊 - ‬1 min walk - ‪Huan Loke Cafe - ‬1 min walk ## About this property ### Sheraton Kuching Hotel Hotel near Kuching Waterfront Located close to Jalan Padungan and Hills Shopping Mall, Sheraton Kuching Hotel provides a coffee shop/cafe, a garden and dry cleaning/laundry services. At the 5 on-site restaurants, enjoy lunch, dinner, light fare and Chinese cuisine. In addition to a bar, guests can connect to free in-room WiFi, with a speed of 50+ Mbps. Other perks at this hotel include: - An outdoor pool and a children's pool - Buffet breakfast (surcharge), self-parking (surcharge) and concierge services - 4 meeting rooms, a lift and a banquet hall - A 24-hour front desk, tour/ticket information and luggage storage Room features All 378 rooms feature comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Extra amenities include: - Recycling and LED light bulbs - Bathrooms with rainfall showers and bidets - 55-inch LED TVs with satellite channels - Wardrobes/cupboards, separate sitting areas and free infant beds ## Similar properties ![View from room](https://images.trvl-media.com/lodging/1000000/20000/18900/18804/4ff0b43d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Kuching Kuching - Pool - Kids pool - Free WiFi - Restaurant 8.4 Very good 689 reviews £81 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-10&selected=18804&PinnedHotelID=18804&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/4000000/3130000/3123300/3123236/e56b8d2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Kuching Kuching - Pool - Hot tub - Spa - Kids pool 8.0 Very good 1,001 reviews £72 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=3123236&PinnedHotelID=3123236&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/14000000/13540000/13535300/13535291/w2880h2237x0y3-880f40e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Waterfront Hotel Kuching - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 599 reviews £72 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=13535291&PinnedHotelID=13535291&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8130000/8125100/8125064/a52591c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Imperial Hotel Kuching Kuching - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 702 reviews £41 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=8125064&PinnedHotelID=8125064&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5770000/5765200/5765192/8b7c6364.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ranee Boutique Suites Kuching - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 192 reviews £72 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=5765192&PinnedHotelID=5765192&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/200000/190300/190216/049333ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Puteri Wing, Riverside Majestic Hotel Kuching - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 760 reviews £67 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=190216&PinnedHotelID=190216&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/6000000/5690000/5685900/5685832/d1eed026.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Citadines Uplands Kuching Kuching - Pool - Kitchen - Dryer - Pet-friendly 8.2 Very good 453 reviews £52 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=5685832&PinnedHotelID=5685832&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/19000000/18590000/18588200/18588134/ade304b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meritin Hotel Kuching - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 231 reviews £38 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=18588134&PinnedHotelID=18588134&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/4000/3996/6c7ef335.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Margherita Hotel Kuching - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 747 reviews £66 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=3996&PinnedHotelID=3996&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/1f8dff9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Astana Wing - Riverside Majestic Hotel Kuching - Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 140 reviews £55 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=35217353&PinnedHotelID=35217353&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Secured parking on site (MYR 10 per day) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 for adults and MYR 44 for children - 5 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Gu Jin - Nomadic - Tabby Gastro Bar - The Assembly Lounge - Ukemochi ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - In-room cot - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 4 meeting rooms ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Assistive listening devices - Assistive listening devices in meeting rooms - Front entrance ramp - Hardwood flooring in room - Lift (94 centimetre wide door) - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant ### More - 1 building - 23 floors - At least 80% lighting from LEDs - Banquet hall - Built in 2023 - Comprehensive food waste policy - Comprehensive recycling policy - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Bathtub or shower - Bidet - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 55-inch LED TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Electrical adapters - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Recycling - Separate sitting area - Soundproofed rooms - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MYR 162.00 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MYR 88 for adults and from MYR 44 for children - Secured self-parking fee: MYR 10 per day - Rollaway bed fee: MYR 162.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a smoke detector and a security system This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Sheraton Kuching Hotel Hotel Sheraton Kuching Hotel Kuching Sheraton Kuching Hotel Hotel Kuching ## Frequently asked questions ### Does Sheraton Kuching Hotel have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Sheraton Kuching Hotel? > As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Sheraton Kuching Hotel on 2 Nov 2025 start from £89.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Kuching-Hotels-Sheraton-Kuching-Hotel.h99543754.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Sheraton Kuching Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Sheraton Kuching Hotel? > Self-parking is available for MYR 10 per day. ### What time is check-in at Sheraton Kuching Hotel? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Sheraton Kuching Hotel? > Checkout is at noon. ### Where is Sheraton Kuching Hotel located? > Located in the heart of Kuching, this hotel is within a 5-minute walk of Hills Shopping Mall and Jalan Padungan. Kuching Waterfront and Sarawak General Hospital are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sheraton Kuching Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.2 Amenities ### 8.8 Staff & service ### 9.2 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 47 8 - Good 10 6 - Okay 11 4 - Poor 3 2 - Terrible 4 ### 10/10 Excellent #### Melanie 3 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing hotel with super friendly staff ##### Melanie Stayed 6 nights in Jun 2025 ### 6/10 Okay #### Russell 26 Oct 2025 Liked: Cleanliness, staff & service, amenities Room smelt like sewage the moment we entered. Had to repack everything and moved to another room after requesting for a room change. The flush in the new room didn’t work on my third night and had to wait for the repairman around midnight. The staff and service was fantastic though, they did their best to try to make my stay comfortable. Disappointed that I couldn’t register this trip into my Marriot Bonvoy membership too ##### Russell Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Yin Keow 9 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have not subscribed in the Breakfast option, as my work required to leave the hotel early. However, it's convenient to access to local food around the hotel, it's all walking distance. The Bed was comfortable. i sleep like baby everynight. i have spent a week in the hotel. Nothing to nitpick. Overall, its a good choice of hotel ![](https://a.travel-assets.com/ugc/hotel-reviews/5838575f-ca79-4092-ac61-0165be4eeb04-1754746542931.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yin Keow Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Chia Hwei Celine 9 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location in the heart of the city. Within walking distance to the Kuching Waterfront and the usual tourist spots. Hotel staff are generally helpful and friendly. 1 receptionist who weren't so forthcoming with making recommendations, appears a bit clueless and lacking in initiative when I asked what is there to see within walking distance around the hotel. 1 restaurant staff also failed to inform me that an item on the menu was not available and did so only after I have waited nearly 30mins for my food. I think these 2 instances are where further customer training could be enhanced further. ##### Chia Hwei Celine Stayed 1 night in Aug 2025 ### 6/10 Okay #### Jesmie 14 Jun 2025 Liked: Property conditions & facilities, room comfort Disliked: Staff & service Room started to smell albeit a relatively new hotel. Hotel staff service level is extremely poor ##### Jesmie Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Melissa 10 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, breakfast was amazing! Staff very friendly and helpful ##### Melissa Stayed 3 nights in May 2024 ### 8/10 Good #### Verified traveller 6 Mar 2025 Liked: Property conditions & facilities, room comfort #### A good location and pleasant environment A pleasant environment but needing a bit of extra oversight from management to improve attention to general housekeeping and service in certain areas. A new manager has just arrived who we believe will look to address these issues. Took feedback on board and keen to remedy. In a good location though. The Japanese restaurant on the penultimate floor is very good quality (albeit is independent to the hotel so take payment card). ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Chao Yang 10 Feb 2024 Liked: Staff & service, amenities, property conditions & facilities new hotel... ##### Chao Yang Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Khalik 14 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The service is great. The size of the room is moderate. ##### Khalik Stayed 5 nights in Apr 2024 ### 2/10 Terrible #### murai 13 Nov 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities Check in was very very slow. ##### murai Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Luke 22 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families. Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus. Breakfast was very good and staff very attentive. ##### Luke Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Mohamad Yusof 19 Sept 2024 Liked: Staff & service, property conditions & facilities Near enough to waterfrong ##### Mohamad Yusof Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Jeff 9 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Jeff Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Qarina Damia 20 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As above ##### Qarina Damia Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Tony 8 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view ##### Tony Stayed 1 night in Dec 2023 ### 8/10 Good #### Verified traveller 29 Sept 2024 Liked: Property conditions & facilities, room comfort #### Still “starting up”! Still not fully commissioned. Corridor stinks. No bell service! ##### Verified traveller Stayed 1 night in Sep 2024 ### 8/10 Good #### May 31 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Their service stood out. Always ready to assist and accomodate. Housekeeping needs to do beater. Daily room cleaning is inconsistent. Towels were a hit and missed. On some days the room was immaculately cleaned and tidied up while on other days it looked like a rushed job. ##### May Stayed 10 nights in Oct 2024 ### 4/10 Poor #### MAS ILLAZREEN 21 Nov 2024 Disliked: Cleanliness, staff & service, room comfort #### Below expectations Bath tub was leaking, the bed linen was not fresh Moved to another room. Very inconvenient,indeed. ##### MAS ILLAZREEN Stayed 3 nights in Nov 2024 ### 6/10 Okay #### Verified traveller 2 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The front desk is too slow (check-in/check-out) - not up to Sheraton standards. Not adequately staffed. ##### Verified traveller Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Verified traveller 25 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hold On Not ready open yet. Lots of thing still unable to be use. Staff friendly. ##### Verified traveller Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Kai Wing 16 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location and services Good location and services. It was a great surprise that there was no balsamic/vinegar in the salad area (even I have requested twice), although many salad creams. It is a common knowledge that olive oil and balsamic/vinegar must be offered for salad. In addition, it is also a common knowledge now that salad creams are not healthy. Therefore must provide olive oil and vinegar for salad. Maybe the cooks need to be updated in catering knowledge. ##### Kai Wing Stayed 4 nights in Jul 2024 ### 6/10 Okay #### Sha 28 Oct 2023 Liked: Cleanliness, staff & service Normal ##### Sha Stayed 1 night in Oct 2023 ### 4/10 Poor #### Ng 14 Jul 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Sheraton Kuching not ready. The hotel is not ready to receive guests. The room was shaggily done and dont supply enough towel. We have to call room service for more towel. On another occasion there were no bath towel. It dont even have masking tape or sting even asked. It is a complete disastrous stay. ##### Ng Stayed 3 nights in Jul 2024 ### 6/10 Okay #### Verified traveller 4 Jan 2024 Liked: Staff & service, room comfort Disliked: Property conditions & facilities #### Sheraton should do better The room and bed are comfortable, clean and neat. People are nice, friendly and helpful. However, the ceiling above the shower head is leaking very badly and slight mold can be seen. Breakfast quality is good as well but cutleries and plates are not properly cleaned. Several dried-up food stain can be found on the cutleries and plates. Overall, I would say ok but I expect Sheraton to do better since they charge so expensive per night. ##### Verified traveller Stayed 1 night in Dec 2023 ### 6/10 Okay #### Kathleen 7 Jul 2025 Liked: Amenities What should have been a pleasant stay was marred by an incident that could have been resolved in a minute but wasn’t. I accidentally broke a drinking glass in my room. I rang for Housekeeping to come and clear the mess. It took them 30 mins. to do so, but in the meantime they rang me to say I would be charged for breaking the glass. My understanding is that hotels treat such incidents as minor and they would absorb the cost of a broken glass. Anyway, when the cleaner came to my room he was armed with a vacuum cleaner and a plastic bag. He proceed to pick up the broken glass by hand and I told him to use a brush or he could cut himself. He then left and came back with a rag and swept up the glass with it. I thought ‘Gosh, Sheraton can’t afford a brush?” I decided to mention this incident to Customer Services. I sent them 2 emails but, to date, have not received a response. On checking out I mentioned this to the receptionist and he said that it was Sheraton’s policy to charge guests for breaking glasses. I googled this but found that it was not so. Is this a policy of Kuching Sheraton only? Also, i noticed on my first stay there the concierge and his team were most welcoming, friendly and helpful,. But on this 2nd visit I noticed they only attended to VIPs and those who pulled up in Mercs or BMWs, not those in Grab Protons. I’ll think twice about staying there again. ##### Kathleen Stayed 4 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Strawberry Park Resort](https://www.expedia.co.uk/Brinchang-Hotels-Strawberry-Park-Resort.h8395.Hotel-Information) > > [The Taaras Beach & Spa Resort](https://www.expedia.co.uk/Redang-Island-Hotels-The-Taaras-Beach-Spa-Resort.h54223.Hotel-Information) > > [Pullman Miri Waterfront](https://www.expedia.co.uk/Miri-Hotels-Pullman-Miri-Waterfront.h14683705.Hotel-Information) > > [Marriott Residences Salgados Resort, Algarve](https://www.expedia.co.uk/Albufeira-Hotels-Marriott-Residences-Salgados-Resort.h4327685.Hotel-Information) > > [Áurea Washington Irving by Eurostars Hotel Company](https://www.expedia.co.uk/Granada-Hotels-Aurea-Washington-Irving-By-Eurostars-Hotel-Company.h15051039.Hotel-Information) > > [Dragonfly Hotel King's Lynn](https://www.expedia.co.uk/Kings-Lynn-Hotels-Dragonfly-Hotel-Kings-Lynn.h22420.Hotel-Information) > > [Cameron Highlands Resort](https://www.expedia.co.uk/Tanah-Rata-Hotels-Cameron-Highlands-Resort.h1592373.Hotel-Information) > > [Gaya Island Resort](https://www.expedia.co.uk/Gaya-Island-Hotels-Gaya-Island-Resort.h4981793.Hotel-Information) > > [Damai Beach Resort](https://www.expedia.co.uk/Kuching-Hotels-Damai-Beach-Resort.h4377.Hotel-Information) > > [Forest City Johor brand new homestay 2019](https://www.expedia.co.uk/Johor-Bahru-Hotels-Forest-City-Johor-Brand-New-Homestay-2019.h39967063.Hotel-Information) > > [Pangkor Laut Resort](https://www.expedia.co.uk/Pangkor-Laut-Hotels-Pangkor-Laut-Resort.h10999.Hotel-Information) > > [Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel](https://www.expedia.co.uk/Sepang-Hotels-Sama-Sama-Express-KLIA-Airside-Transit-Hotel.h10945921.Hotel-Information) > > [Roca Nivaria Gran Hotel](https://www.expedia.co.uk/Adeje-Hotels-Roca-Nivaria-Gran-Hotel.h1335707.Hotel-Information) > > [Gayana Marine Resort](https://www.expedia.co.uk/Kota-Kinabalu-Hotels-Gayana-Marine-Resort.h2322305.Hotel-Information) > > [Adults Only Resorts & Hotels in Thailand](https://www.expedia.co.uk/Destinations-In-Thailand-Adults-Only-Resorts.0-0-d178-tAdultsOnlyResorts.Hotel-Filter-Destinations) > > [Hotel Laxnes](https://www.expedia.co.uk/Reykjavik-Hotels-Hotel-Laxnes.h2391825.Hotel-Information) > > [Hotels with Hot Tubs in Reading](https://www.expedia.co.uk/Reading-Hotels-Hotels-With-Hot-Tubs.0-0-d5664-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Beach Resorts & Hotels in Dubai](https://www.expedia.co.uk/Destinations-In-Dubai-Beach-Hotels.0-0-d1079-tBeachHotels.Hotel-Filter-Destinations) > > [Sama-Sama Hotel KL International Airport](https://www.expedia.co.uk/Sepang-Hotels-Sama-Sama-Hotel.h552055.Hotel-Information) > > [Bunga Raya Island Resort & Spa](https://www.expedia.co.uk/Gaya-Island-Hotels-Bunga-Raya-Island-Resort-Spa.h2939927.Hotel-Information) > > [Sabah Hotel Sandakan](https://www.expedia.co.uk/Sandakan-Hotels-Sabah-Hotel-Sandakan.h2173572.Hotel-Information) > > [Shangri-La Rasa Ria, Kota Kinabalu](https://www.expedia.co.uk/Tuaran-Hotels-Shangri-La-Rasa-Ria.h48661.Hotel-Information) > > [Cove 55](https://www.expedia.co.uk/Kuching-Hotels-Cove-55.h8068829.Hotel-Information) ### Flights > [Flights from Inverness (INV) to Palma de Mallorca (PMI)](https://www.expedia.co.uk/lp/flights/inv/pmi/inverness-to-palma-de-mallorca) > > [easyJet Crumlin (BFS) to Paisley (GLA) flights](https://www.expedia.co.uk/lp/flight-routes/easyjet-from-belfast-intl-to-glasgow-intl/u2/bfs/gla) ### Activities > [Things to do in Cap d'Agde](https://www.expedia.co.uk/Things-To-Do-In-Cap-DAgde.d6050741.Travel-Guide-Activities) ### Packages > [Dublin Holidays](https://www.expedia.co.uk/Dublin.d178256.Holidays-City-Breaks) > > [Eastern Dolomites Holidays](https://www.expedia.co.uk/Eastern-Dolomites.d6141206.Holidays-City-Breaks)