Title: Astana Wing - Riverside Majestic Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=35217353&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Astana Wing - Riverside Majestic Hotel Hotel in Kuching with 2 restaurants and 24-hour front desk ## Photo gallery for Astana Wing - Riverside Majestic Hotel ![Lounge - Astana Wing - Riverside Majestic Hotel (Kuching)](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/1f8dff9c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Café - Astana Wing - Riverside Majestic Hotel (Kuching)](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/af299e56.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Twin River View | View from room - Astana Wing - Riverside Majestic Hotel (Kuching)](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/4051d326.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Astana Wing - Riverside Majestic Hotel (Kuching)](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/bdfa4741.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast served - Astana Wing - Riverside Majestic Hotel (Kuching)](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/771c4740.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Astana Wing - Riverside Majestic Hotel in the business district offers a refined experience with practical amenities. Enjoy two coffee shops, two restaurants, dry cleaning, a bar, and free in-room WiFi. Guests consistently praise their stays. ## Reviews 7.8 Good ## Popular amenities - Bar - Room service - Breakfast available - Laundry - Parking included - Housekeeping £55 includes taxes & fees 29 Dec - 30 Dec ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=35217353&PinnedHotelID=35217353&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=35217353&PinnedHotelID=35217353&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=35217353&PinnedHotelID=35217353&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=35217353&PinnedHotelID=35217353&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=35217353&PinnedHotelID=35217353&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=35217353&PinnedHotelID=35217353&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=35217353&PinnedHotelID=35217353&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=35217353&PinnedHotelID=35217353&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 24 of 24 rooms ### View all photos for Superior King City View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/4d51f7d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King City View 8.2 Very good 12 reviews ### Highlights Air conditioning LCD TV Private bathroom Hairdryer Free bottled water Minibar Cable channels Wardrobe - 312 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Superior Twin River View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/d3cdd733.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin River View ### Highlights Air conditioning LCD TV Private bathroom Hairdryer Free bottled water Minibar Cable channels Wardrobe - 280 sq ft - River view - Sleeps 2 - 2 Queen Beds ### View all photos for Deluxe King City View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/c68d60fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King City View ### Highlights Air conditioning LCD TV Private bathroom Hairdryer Free bottled water Minibar Cable channels Wardrobe - 312 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe King River View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/c68d60fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King River View ### Highlights Air conditioning LCD TV Private bathroom Hairdryer Free bottled water Minibar Cable channels Wardrobe - 301 sq ft - River view - Sleeps 2 - 1 King Bed ### View all photos for Executive Deluxe King Bed City View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/54a34265.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Deluxe King Bed City View 8.0 Very good 1 review ### Highlights Air conditioning Executive Lounge LCD TV Hairdryer Bathrobes Private bathroom Free bottled water Minibar - 312 sq ft - City view - Sleeps 2 - 2 Queen Beds OR 1 King Bed ### View all photos for Executive Deluxe King Bed River View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/1d6d6b5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Deluxe King Bed River View ### Highlights Air conditioning Executive Lounge LCD TV Hairdryer Bathrobes Private bathroom Free bottled water Minibar - 312 sq ft - River view - Sleeps 2 - 2 Queen Beds OR 1 King Bed ### View all photos for Superior King City View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/4bd1e153.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King City View - Sleeps 2 ### View all photos for Superior Twin City View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/68b427ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin City View - Sleeps 2 ### View all photos for Superior King River View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/3d9fec43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King River View - Sleeps 2 ### View all photos for Superior Twin River View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/f75ebda3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin River View - Sleeps 2 ### View all photos for Deluxe King City View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/w660h439x0y0-8dc68747.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King City View - Sleeps 2 ### View all photos for Deluxe Twin City View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/52fd30b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin City View - Sleeps 2 ### View all photos for Deluxe King River View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/4e69f6a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King River View - Sleeps 2 ### View all photos for Deluxe Twin River View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/b452f287.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin River View - Sleeps 2 ### View all photos for Executive Deluxe King Room with City View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/400687de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Deluxe King Room with City View - Sleeps 2 ### View all photos for Executive Deluxe King Room With River View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/d35f9ccd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Deluxe King Room With River View - Sleeps 2 ### View all photos for Executive Deluxe Room with City View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/764c2cb4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Deluxe Room with City View - Sleeps 2 ### View all photos for Executive Deluxe Room with River View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/6e0fde2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Deluxe Room with River View - Sleeps 2 ### View all photos for Executive Deluxe Twin Bed City View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/84389117.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Deluxe Twin Bed City View ### Highlights Air conditioning LCD TV Hairdryer Bathrobes Private bathroom Free bottled water Minibar Cable channels - 312 sq ft - City view - Sleeps 2 - 2 Double Beds ### View all photos for Executive Deluxe Twin Bed River View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/d3cdd733.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Deluxe Twin Bed River View 8.0 Very good 2 reviews ### Highlights Air conditioning LCD TV Hairdryer Bathrobes Private bathroom Free bottled water Minibar Cable channels - 312 sq ft - River view - Sleeps 2 - 2 Double Beds ### View all photos for Superior Twin City View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/84389117.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin City View 7.0 Good 2 reviews ### Highlights Air conditioning LCD TV Private bathroom Hairdryer Free bottled water Minibar Cable channels Wardrobe - 312 sq ft - City view - Sleeps 4 - 2 Double Beds ### View all photos for Superior King River View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/1d6d6b5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King River View ### Highlights Air conditioning LCD TV Private bathroom Hairdryer Free bottled water Minibar Cable channels Wardrobe - 312 sq ft - River view - Sleeps 2 - 1 King Bed ### View all photos for Executive Deluxe Twin Room With City View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/22b36c29.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Deluxe Twin Room With City View - Sleeps 2 ### View all photos for Executive Deluxe Twin Room With River View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/36000000/35220000/35217400/35217353/e93b2ea8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Deluxe Twin Room With River View - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuching-Hotels-Astana-Wing-Riverside-Majestic-Hotel.h35217353.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuching-Hotels-Astana-Wing-Riverside-Majestic-Hotel.h35217353.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.55778%2C110.35101&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WtSAUxMAOaT82KnbZ1LBVFxB0MQ=) Jalan Borneo, Off Jalan Tunku Abdul Rahm, P.O.Box 2928, Kuching, Sarawak, 93756 #### What's nearby - Tun Jugah Shopping Center \- 3 min walk \- 0.2 miles - Hills Shopping Mall \- 3 min walk \- 0.2 miles - Jalan Padungan \- 8 min walk \- 0.5 miles - Kuching Waterfront \- 8 min walk \- 0.5 miles - Plaza Merdeka \- 10 min walk \- 0.6 miles #### Getting around - Kuching (KCH-Kuching Intl.) - 19 min drive #### Restaurants - ‪Star On Stage - ‬1 min walk - ‪Lobby Hilton Hotel - ‬1 min walk - ‪Executive Lounge, Hilton Kuching - ‬1 min walk - ‪Teresa's Laksa - ‬1 min walk - ‪River View Cafe - ‬1 min walk ## About this property ### Astana Wing - Riverside Majestic Hotel Upscale hotel in the business district Take advantage of 2 coffee shops/cafes, dry cleaning/laundry services and a bar at Astana Wing - Riverside Majestic Hotel. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi. You'll also find perks such as: - Free self-parking - Buffet breakfast (surcharge), concierge services and a front desk safe - 3 meeting rooms, a lift and a 24-hour front desk Room features All 272 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Other conveniences in all rooms include: - Showers, free toiletries and hairdryers - LCD TVs with cable channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/4000000/3130000/3123300/3123236/e56b8d2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Kuching Kuching - Pool - Hot tub - Spa - Kids pool 8.0 Very good 1,001 reviews £67 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=3123236&PinnedHotelID=3123236&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/1000000/20000/18900/18804/4ff0b43d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Kuching Kuching - Pool - Kids pool - Free WiFi - Restaurant 8.4 Very good 692 reviews £91 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=18804&PinnedHotelID=18804&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/14000000/13540000/13535300/13535291/w2880h2237x0y3-880f40e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Waterfront Hotel Kuching - 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18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=481736&PinnedHotelID=481736&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 58 for adults and MYR 29 for children - 2 coffee shops/cafes - 2 restaurants - A bar/lounge ### Restaurants on site - Deli Cafe - Sape - Sky Lounge - Suasana On 18 Fine Dining - Surf & Chat ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 3 meeting rooms ### Accessibility - Lift ### More - 16 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MYR 55.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MYR 100 per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately MYR 58 for adults and from MYR 29 for children - Rollaway bed fee: MYR 55.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Astana Wing Riverside Majestic Hotel Kuching Astana Wing Riverside Majestic Hotel Astana Wing Riverside Majestic Kuching Astana Wing Riverside Majestic Hotel Astana Wing - Riverside Majestic Hotel Kuching Kuching Astana Wing - Riverside Majestic Hotel Hotel Hotel Astana Wing - Riverside Majestic Hotel Astana Wing - Riverside Majestic Hotel Kuching Astana Wing Riverside Majestic Astana Wing Riverside Majestic Astana Wing - Riverside Majestic Hotel Hotel Astana Wing - Riverside Majestic Hotel Kuching Astana Wing - Riverside Majestic Hotel Hotel Kuching ## Frequently asked questions ### Is Astana Wing - Riverside Majestic Hotel pet-friendly? ### How much does it cost to stay at Astana Wing - Riverside Majestic Hotel? ### How much is parking at Astana Wing - Riverside Majestic Hotel? ### What time is check-in at Astana Wing - Riverside Majestic Hotel? ### What time is check-out at Astana Wing - Riverside Majestic Hotel? ### Where is Astana Wing - Riverside Majestic Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Astana Wing - Riverside Majestic Hotel Reviews ## Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 48 8 - Good 48 6 - Okay 22 4 - Poor 18 2 - Terrible 6 ### 7.6/10 Cleanliness ### 8.2/10 Staff & service ### 8.0/10 Amenities ### 7.6/10 Property conditions & facilities ### 7.4/10 Eco-friendliness ## Reviews ### 8/10 Good #### Musyiri 12 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Overall is ok, statisfying ![](https://a.travel-assets.com/ugc/hotel-reviews/12d28799-11d0-4d49-8377-9646832a0ca2-1762925365450.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Musyiri Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Florence 12 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely place to stay, spacious room, nice staff, great shower, just an all round nice place. Would love to stay again sometime :) ##### Florence Stayed 9 nights in Aug 2024 ### 10/10 Excellent #### Tek 17 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great location and beautiful river view. ##### Tek ### 10/10 Excellent #### Alvin 2 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Always stay here - it’s so central to everything ##### Alvin Stayed 13 nights in Apr 2024 ### 10/10 Excellent #### donald ian george 6 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The town is very close and restaurants are within walking distance. THhe riverside is across the road. Great place to stay. ##### donald ian george Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Iz 29 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Room is very clean with friendly staff. Easy to check in and out. Just ppposide the waterfront that makes it acomplte enjable stay. ##### Iz Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### sudarsono 28 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Want a hotel in center of city, then this one is ##### sudarsono Stayed 1 night in Aug 2024 ### 6/10 Okay #### Zon 24 Feb 2024 Location was good ##### Zon Stayed 3 nights in Feb 2024 ### 6/10 Okay #### donald ian george 16 Nov 2024 Liked: Cleanliness, staff & service Convenient for everything. All walkable. ##### donald ian george Stayed 3 nights in Nov 2024 ### 6/10 Okay #### Joseph William 28 Jul 2025 Liked: Amenities The hot water to the property was problematical. We asked for the sink in the bathroom to be fixed but it didnt happen in the week that we were there. ##### Joseph William Stayed 7 nights in Jul 2025 ### 6/10 Okay #### Sandra 7 Jul 2025 Liked: Staff & service #### It's a Dump! The place is worn down. Smells old even. No hand towels provided, breakfast buffet options were gross, sink had mould round the drain hole, room-service tray which we left outside the room was not cleared till 2 1/2 days later (Housekeeping said they would inform the restaurant when we called). Its saving grace was the pleasant and helpful staff around the hotel. ##### Sandra Stayed 4 nights in Jul 2025 ### 8/10 Good #### Eugene 4 Nov 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Great location Great location, but not many amenities. The skybar was cool and being close to the river a plus ##### Eugene Stayed 2 nights in Nov 2023 ### 8/10 Good #### Steve 10 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent ##### Steve Stayed 2 nights in Mar 2024 ### 8/10 Good #### mary 10 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort its a fantastic experience ##### mary Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Shung 28 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable stay The location is quite good, with a view of the river. Within walking distance to old town. Amenities are basic, matching the price paid for. No issue with cleanliness. ##### Shung Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Terence 20 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Needed just one night to rest before flying off the next morning. Room was new and clean which was the best part. Service was on par and private transport was easy to locate and pick me up. ##### Terence Stayed 1 night in Dec 2022 ### 8/10 Good #### GEOK LIM 4 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front desk staff is very good ,,,, except breakfast buffet is disappointed ##### GEOK LIM Stayed 4 nights in Apr 2024 ### 4/10 Poor #### Jay 29 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities #### Less than average experience There wasn’t bath towels, shampoo and bath gel in the toilet when i got into the room. They were sent after 30-45 minutes after I informed the front desk. The toilet bowl and toilet seat has stains. The bath towels were yellow-ish instead of white. Last but not least, out of 3 elevators only 2 were working during our stay. ##### Jay Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Karen Anak 20 Dec 2024 The services in general is rather slow and required repeating/re-asking the for the services (asking for towels to be sent to the room- room only had one bath towel for a two person reservation; had to call again for porter services after waiting close to 20 mins). Location is strategic but the property and services were mediocre. ##### Karen Anak Stayed 1 night in Dec 2024 ### 6/10 Okay #### Lawrence 4 Aug 2022 Liked: Cleanliness, staff & service, room comfort #### Clean Hotel. Returned visit. Doorman is as Friendly as ever. However the room give this time looks a bit more tired. Sheets and towel still smells washed but there is a baby cockroach playing hide and seek in the toilet. ##### Lawrence Stayed 1 night in Jul 2022 ### 8/10 Good #### poul e 6 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect Kuching Location The hotel albeit not new is generally very comfortable and the rooms are good size and all the amenities are functioning - only complain is the air con which is noisy and not very efficient. The decor is a bit date and I understand the east wing has already been refurbished so hopefully the west wing where we stayed will be done up soon. Staff is very friendly and have worked there for a long time. And the small pearl is the rooftop bar at the 17 floor which have a tremendous view of the whole of Kuching and the charming Kuching River just below ##### poul e Stayed 1 night in Jul 2024 ### 8/10 Good #### Verified traveller 20 Mar 2025 Liked: Staff & service #### Pleasant but…. The pillow case and bedsheet were not clean. Some black stains. The flushing in the toilet needs to press a second time before it stops. The lights in the room are blinking. They should be changed. The toilet’s tiles are in need of a good scrub! The staff are pleasant though. Overall the location is good, the facilities are in need of an upgrade. ##### Verified traveller Stayed 2 nights in Mar 2025 ### 8/10 Good #### Lawrence 4 Aug 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Clean hotel at a good price. Reception during check in was frosty. But room is clean and sheets and towel smells washed. Good initiative on providing water cooler on each floor to reduce wastage of plastic drinking bottles. Just hope that the filters in those coolers are routinely replaced. ##### Lawrence Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Glenn 12 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable Stay in Kuching Upon arrival we were upgraded to an Astana suite room which was a very pleasant surprise. The room which included a separate kitchen / sitting/ dining room was well equipped and the beds were extremely comfortable. For dinner we decided to try the fine dining at Suasana on the 18th floor. What a disappointment that was. After waiting over an hour for the food it was just lukewarm. In defence of the chef, it was tasty but it had clearly been waiting some time for someone to deliver it to the table. ##### Glenn Stayed 1 night in Oct 2024 ### 6/10 Okay #### Poh ching 18 Dec 2024 Disliked: Property conditions & facilities Room cleanliness not so satisfactory. Air cond ventilation cover / surrounding area with dust. 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