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Hotel Grand Continental Kuantan

3.5 star property
Cool off in the outdoor pool or savor local cuisine at Manja Coffee House with seamless service from the 24-hour front desk and on-site laundry.

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Hotel Grand Continental Kuantan is in the city's business district, offering a comfy base with practical amenities. Guests enjoy free in-room WiFi, refreshing dips in the outdoor pool, meals at Manja Coffee House, and 24-hour staff for a hassle-free stay.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
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About this property

Hotel Grand Continental Kuantan

  • Hotel in the business district
  • Take advantage of a coffee shop/cafe, laundry facilities and a business centre at Hotel Grand Continental Kuantan. The on-site Regional cuisine restaurant, Manja Coffee House, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool
    • Free self-parking
    • Laundry services, a 24-hour front desk and a front desk safe
    • Smoke-free property, a lift and meeting rooms
  • Room features
  • All 198 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • More amenities include:
    • Free toiletries and hairdryers
    • TVs with cable channels
    • Coffee/tea makers, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Does Hotel Grand Continental Kuantan have a pool?

Yes, this property has an outdoor pool.

Is Hotel Grand Continental Kuantan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Grand Continental Kuantan?

Self-parking is free at this property.

What time is check-in at Hotel Grand Continental Kuantan?

Check-in start time: 2 PM; check-in end time: 4:30 PM.

What time is check-out at Hotel Grand Continental Kuantan?

Checkout is at noon.

Where is Hotel Grand Continental Kuantan located?

Located in the heart of Kuantan, this hotel is within a 10-minute walk of Kuantan City Mall, East Coast Mall and Masjid Negeri. Museum of Contemporary Art and Heroes Museum are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.6

6.8

Cleanliness

7.0

Location

7.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 16 out of 143 reviews
Rating 8 - Good. 51 out of 143 reviews
Rating 6 - Okay. 42 out of 143 reviews
Rating 4 - Poor. 24 out of 143 reviews
Rating 2 - Terrible. 10 out of 143 reviews

Reviews

Verified

10/10 Excellent

Nur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near rastaurant and shopping mall
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Mohamed Ashraf

Liked: Cleanliness, staff & service
Nice hotel but very old. Water pressure okay, bed also comfy but the design is soo old. Got problem with air conditioner. There's no remote and I can't close the aircond.
Verified

6/10 Okay

karen tok

Disliked: Cleanliness, property conditions & facilities

Not pleasant

Hotel too old and bathroom especially tub is dirty and stained. Too old. Bath towel old and stained. Despite choosing premium room, still not too happy with the old towel, pillowcase and bedsheet.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

MANAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As this hotel is 3 decades old, they need to accommodate people coming from the basement parking for some lift ride or so. Not so OKU and old people friendly. The bathtub has no stopper and so it is rendered useless to be used to dip in as a bathtub itself.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Boleh la....

Perabot lama.... Plug xbanyak
Stayed 1 night in Apr 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Apartment 3room. Scary...walking to back building.. Old sofa...should replace new. Master room-door handle damage, canot lock. Bathroom....shower n paiping should replace new. Excellent customer service Overall.. won't book apartment again..scary.
Stayed 1 night in Sep 2020
Verified

8/10 Good

Yong

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well maintained, despite its aged. Will return on my next visit.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Cleanliness
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Good but need upgrading especially the apartment room & toilet
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Location central to malls and food places and the beach. Nxt to a school which would be noisy if not for school holidays right now. Housekeeping respose slow.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
LIke Staff are friendly Do not like property have no proper maintenance.
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Air conditioning system Dislike TV program Shower not functioning well
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Dzul

Liked: Staff & service
This hotel too old. Please do something. Location is good. Room dark and smell bad. Toilet was terribly old
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
washroom should b more clean & put some air freshener in the room..
Stayed 1 night in Apr 2019
Verified

4/10 Poor

Kamsul

Disliked: Staff & service, property conditions & facilities
3 bed apartment. I was given the worst room, all 3rooms' air-conds are not working, the water pressure is too slow, can only use one shower out of two. Got a better room after 3 complaints & 4 hours after check-in.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Sallehuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sangat Memuaskan
Stayed 1 night in Mar 2019
Verified

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at grand continental hotel

Great especially the swimming. Very clean. I left the luggage and pick up at 3 pm. Very good service.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
just ok ...
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Muhammad

Disliked: Cleanliness

Need to improve in future

1. Smell from old carpet 2. Poor wifi coverage 3. Poor tv channel 4. Dust behind the window curtain
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Mior Iskandar Shah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perkhidmatan yg memuaskan

Selesa dan memuaskan. Bagus.
Stayed 1 night in Dec 2018
Verified

2/10 Terrible

Sandana

Disliked: Cleanliness, staff & service, property conditions & facilities
the room was given 2 single bed for my family of 4 . I need to spend RM 190 for upgrade .
Stayed 2 nights in Dec 2018
Verified

4/10 Poor

Loius

Disliked: Cleanliness, property conditions & facilities, room comfort
Wifi network poor connection & instability. Room facility poor maintenance, damaged and no repair.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Izzat

Liked: Staff & service, room comfort
Nice room, but the carpet are a little bit dusty.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Trea

Liked: Cleanliness, staff & service, room comfort
Convenience to shops and malls. Food in hotel cafe reasonably.price and delicious.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Del

Disliked: Staff & service, property conditions & facilities, room comfort

Terrible bath tub

Old and dirty bath tub, can’t afford to stay next time.
Stayed 2 nights in Sep 2018