Title: Grand Puteri Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Puteri Hotel Hotel in Kuala Terengganu with 24-hour front desk and coffee shop/cafe ![Front of property](https://images.trvl-media.com/lodging/10000000/9610000/9601100/9601028/f28b08bf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/10000000/9610000/9601100/9601028/c91370b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch and dinner served](https://images.trvl-media.com/lodging/10000000/9610000/9601100/9601028/4b8ccbbd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9610000/9601100/9601028/b6f17efd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9610000/9601100/9601028/b76e0f05.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Grand Puteri Hotel offers a refreshing outdoor pool for unwinding. The Puteri Coffee House serves lunch and dinner daily, and public area WiFi keeps guests connected. A 24-hour front desk and luggage storage add practical convenience for travelers. 7.6 Good ## Popular amenities - Room service - Pool - Laundry - Housekeeping - 24/7 front desk - Parking included ## Room options ### Check availability for these dates # Tonight [Sept 19 - Sept 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=9601028&PinnedHotelID=9601028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=9601028&PinnedHotelID=9601028&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 20 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-20&endDate=2025-09-21&selected=9601028&PinnedHotelID=9601028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-20&endDate=2025-09-21&selected=9601028&PinnedHotelID=9601028&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=9601028&PinnedHotelID=9601028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=9601028&PinnedHotelID=9601028&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=9601028&PinnedHotelID=9601028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=9601028&PinnedHotelID=9601028&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Minibar, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9610000/9601100/9601028/a6caec51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Soundproofed Air conditioning Flat-screen TV Private bathroom Coffee/tea maker Free bottled water Minibar Cable channels - 151 sq ft - City view - Sleeps 2 - 1 King Bed ![Minibar, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9610000/9601100/9601028/d931699d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Soundproofed Air conditioning Flat-screen TV Private bathroom Coffee/tea maker Free bottled water Minibar Cable channels - 183 sq ft - City view - Sleeps 2 - 2 Single Beds ![Minibar, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9610000/9601100/9601028/d931699d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room (with Breakfast) ### Highlights Soundproofed Air conditioning Flat-screen TV Private bathroom Coffee/tea maker Free bottled water Minibar Cable channels - 183 sq ft - City view - Sleeps 2 - 2 Single Beds ![Minibar, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9610000/9601100/9601028/a6caec51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room (with Breakfast) ### Highlights Soundproofed Air conditioning Flat-screen TV Private bathroom Coffee/tea maker Free bottled water Minibar Cable channels - 183 sq ft - City view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Terengganu-Hotels-Grand-Puteri-Hotel.h9601028.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Terengganu-Hotels-Grand-Puteri-Hotel.h9601028.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C5.33316%2C103.13813&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KdOMuSMWJlTrXHnXpyqfk0HVFU4=) PT 3981, Jalan Masjid Abidin, Bandar Kuala Terengganu, Kuala Terengganu, Terengganu, 20100 #### What's nearby - Kampung Cina - 3 min walk - 0.2 miles - Pasar Payang - 5 min walk - 0.3 miles - Kuala Terengganu Drawbridge - 15 min walk - 0.8 miles - KTCC Mall - 19 min walk - 1.0 mile - Crystal Mosque - 5 min drive - 2.4 miles #### Getting around - Kuala Terengganu (TGG-Sultan Mahmood) - 25 min drive #### Restaurants - ‪Restoran Aharu Thai - ‬2 min walk - ‪Naj D' Leaf - ‬1 min walk - KFC - ‪Midtown Cafe - ‬2 min walk - ‪Secret Recipe - ‬3 min walk ## About this property ### Grand Puteri Hotel Property highlights Consider a stay at Grand Puteri Hotel and take advantage of a coffee shop/cafe, dry cleaning/laundry services and a business centre. The on-site restaurant, Puteri Coffee House, offers lunch, dinner and light fare. Stay connected with free WiFi in public areas. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self-parking - A front desk safe, a banquet hall and a 24-hour front desk - Barbecues, luggage storage and 1 meeting room Room features All 173 rooms offer comforts such as air conditioning, as well as perks such as free Internet and sound-insulated walls. Extra amenities include: - Bathrooms with showers and free toiletries - Flat-screen TVs with premium channels - Coffee/tea makers, daily housekeeping and desks ## Property amenities ### Internet - Available in all rooms: Free wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - A coffee shop/cafe - A restaurant ### Restaurants on site - Puteri Coffee House ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business centre - Meeting room ### Outdoors - Barbecue grill ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Iron/ironing board - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Grand Puteri Hotel Kuala Terengganu Grand Puteri Hotel Grand Puteri Kuala Terengganu Grand Puteri Grand Puteri Hotel Hotel Grand Puteri Hotel Kuala Terengganu Grand Puteri Hotel Hotel Kuala Terengganu ## Frequently asked questions ### Does Grand Puteri Hotel have a pool? > Yes, this property has an outdoor pool. ### Is Grand Puteri Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grand Puteri Hotel? > Self-parking is free at this property. ### What time is check-in at Grand Puteri Hotel? > Check-in begins at 3 PM. ### What time is check-out at Grand Puteri Hotel? > Checkout is at noon. ### Where is Grand Puteri Hotel located? > Situated in Kuala Terengganu, this hotel is within a 10-minute walk of Zainal Abidin Mosque, Kampung Cina and Pasar Payang. Central Market and Ho Ann Kiong are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Puteri Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 70 8 - Good 118 6 - Okay 71 4 - Poor 23 2 - Terrible 4 ### 7.4/10 Cleanliness ### 8.2/10 Staff & service ### 7.8/10 Amenities ### 7.4/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 8/10 Good #### Roland 22 Aug 2023 Liked: Cleanliness, staff & service We have stayed many times over the years on holidays on Malaysia’s east coast we use Kuala Terengganu as a stop over between islands, Due to Covid this our first visit since 2019 and the hotel has improved a lot ##### Roland Stayed 1 night in Aug 2023 ### 8/10 Good #### Duke 18 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient ##### Duke Stayed 1 night in Mar 2024 ### 6/10 Okay #### NOOR HAYATI 22 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities Strategic Location, dont like- no ironing board and dificult to used the iron ##### NOOR HAYATI ### 8/10 Good #### Moise 11 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Moise Stayed 2 nights in Jun 2023 ### 8/10 Good #### Ismail 4 Dec 2022 ##### Ismail Stayed 1 night in Nov 2022 ### 4/10 Poor #### BASTIAH 10 Aug 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel really runs down, but the room service for cleanliness is absolutely unaccaptable. \*Given stained towel. \*Used tissues, hairs,etc.. that was used by previous hotel guest still inside the room. \*blood stained on the wall and on toilet curtain. \*cigarete smells. ##### BASTIAH Stayed 4 nights in Aug 2022 ### 8/10 Good #### Mukhtar 18 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Mukhtar Stayed 1 night in Nov 2021 ### 4/10 Poor #### Min Tze 17 Apr 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### A terrible experience I have no idea how this hotel got such high rating before this. The hotel is old and lack of maintenance. There are stains on the carpet. The TV is so small that my monitor is bigger than it. The toilets are lack of amenities, only towels are provided. The hotel itself was constructed with the cheapest materials in the cheapest way. You can’t have a peaceful night and you can hear clearly about what is going on in the corridor. The swimming pool is close without notification. I booked the hotel with breakfast. When I went for the breakfast, the staffs told me that only hard boiled egg and toast were available as the chef was not there yet. It was 9.30am. I realised that walk-in rate is cheaper than online rate. I paid RM159/night with breakfast. However, walk-in rate is RM128/night. I feel cheated. The only consolation is the attitude of the staffs are good. In nutshell: 1. Not comfortable as the furnitures, toilet wares, floor tiles are all the cheapest materials. Don’t not deserve 3-stars. A boutique hotel will be better than this. 2. They tried their best to keep the cleanliness but it is impossible due to the age of the hotel. You can feel the feet is scratchy when you walk on the carpet. Gross. 3. No proper SOP. How can you advertise with breakfast but only provides a miserable breakfast? 4. Walk-in is cheaper than booking online. I paid RM159 with breakfast per night. Walk-in is RM128. Don’t stay in this hotel unless you absolutely have to. ##### Min Tze Stayed 1 night in Apr 2021 ### 8/10 Good #### Verified traveller 9 Apr 2021 ##### Verified traveller Stayed 1 night in Apr 2021 ### 2/10 Terrible #### Verified traveller 30 Mar 2021 Liked: Staff & service Disliked: Amenities, property conditions & facilities the man and boy pool site very dirty and my son found berudu in the pool very dirty ##### Verified traveller Stayed 1 night in Mar 2021 ### 8/10 Good #### MOHAMAD YUSOF 19 Oct 2020 Liked: Cleanliness, room comfort quite ok...clean n comfort...staff is average, maybe need more training on customer service ##### MOHAMAD YUSOF Stayed 3 nights in Aug 2020 ### 10/10 Excellent #### Anis 8 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good The besttt hotel ##### Anis Stayed 1 night in Sep 2020 ### 8/10 Good #### ZAKARIA 6 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### COSY & GOOD LOCATION HOTEL FOR A VISIT TO KT. The 2-night stay was good except car parking is insufficient. Previously the car part owned by the Masjid was used, thus guests have ample parking space. We do not mind paying for that parking even for a daily fee instead of parking quite far away along the public road/shophouses. Cleanliness is ok with the room/hotel. ##### ZAKARIA Stayed 2 nights in Jul 2020 ### 10/10 Excellent #### SITI NURUL IZZIATI 21 Aug 2020 ##### SITI NURUL IZZIATI Stayed 1 night in Aug 2020 ### 8/10 Good #### Verified traveller 19 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Aug 2020 ### 8/10 Good #### Md Johari 27 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Md Johari Stayed 1 night in Jul 2020 ### 8/10 Good #### Muhammad Shawal 24 May 2020 ##### Muhammad Shawal Stayed 3 nights in May 2020 ### 6/10 Okay #### Verified traveller 7 Feb 2020 Disliked: Cleanliness A lot of cockroach at room ##### Verified traveller Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller 6 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything meets my expectation EXCEPT there was a baby cockroach when we turn on the light for the first time. Other than that it was superb. ##### Verified traveller Stayed 1 night in Dec 2019 ### 6/10 Okay #### Verified traveller 24 Dec 2019 Liked: Staff & service, room comfort Disliked: Cleanliness, property conditions & facilities The hotel looks impressive from the outside. Convenient location. Good service. Breakfast is good. Room needs renovation and more cleanliness. Old, greyish looking bath towels. No toiletries, except for a shower gel dispenser. The TV didn't work (no channels tuned in). Free wifi didn't work in room, only in the lobby. I also saw two cockroaches in the room. Clerk tried to ask me to pay the 10 MYR tax at check out, while I've already paid for it at check in. ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller 24 Dec 2019 Liked: Cleanliness Good for me ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Zul, Kelantan 9 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Worth to pay ##### Zul Stayed 2 nights in Dec 2019 ### 6/10 Okay #### Zainai 7 Dec 2019 Disliked: Room comfort #### Revise The Star rating Expected a good 3\*, but it was not. The toilet/shower room is always wet. The airconditional unit located at a bad location. ##### Zainai Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller 28 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities Very good Selesa Bersih Makanan sedap ##### Verified traveller Stayed 1 night in Nov 2019 ### 8/10 Good #### NURMADINAH 13 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### NURMADINAH Stayed 2 nights in Nov 2019 ## Expedia's Latest Trends ### Hotels > [Kunta Kinteh Beach Complex](https://www.expedia.co.uk/Serrekunda-Hotels-Kunta-Kinteh-Beach-Complex.h38969171.Hotel-Information) > > [Iberostar Selection Bávaro Suites - All Inclusive](https://www.expedia.co.uk/Punta-Cana-Hotels-Iberostar-Selection-Bavaro-Suites-All-Inclusive.h559708.Hotel-Information) > > [Hotels in Vienna](https://www.expedia.co.uk/Vienna-Hotels.d178316.Travel-Guide-Hotels) > > [Bunga Raya Island Resort & Spa](https://www.expedia.co.uk/Gaya-Island-Hotels-Bunga-Raya-Island-Resort-Spa.h2939927.Hotel-Information) > > [Caesar Metro Taipei](https://www.expedia.co.uk/Taipei-Hotels-Caesar-Metro-Taipei.h18366520.Hotel-Information) > > [Citadines Holborn-Covent Garden London](https://www.expedia.co.uk/London-Hotels-Citadines-Aparthotel-Holborn-Covent-Garden-London.h447037.Hotel-Information) > > [Strawberry Park Resort](https://www.expedia.co.uk/Brinchang-Hotels-Strawberry-Park-Resort.h8395.Hotel-Information) > > [Sama-Sama Hotel KL International Airport](https://www.expedia.co.uk/Sepang-Hotels-Sama-Sama-Hotel.h552055.Hotel-Information) > > [Valentin Star Menorca - Adults Only](https://www.expedia.co.uk/Ciutadella-De-Menorca-Hotels-Valentin-Star-Hotel-Adult-Only.h1504256.Hotel-Information) > > [Pullman Miri Waterfront](https://www.expedia.co.uk/Miri-Hotels-Pullman-Miri-Waterfront.h14683705.Hotel-Information) > > [Saunton Sands Hotel Source Spa and Wellness](https://www.expedia.co.uk/Braunton-Hotels-Saunton-Sands-Hotel-Source-Spa-And-Wellness.h11931808.Hotel-Information) > > [Locke At Broken Wharf](https://www.expedia.co.uk/London-Hotels-Locke-At-Broken-Wharf.h44199275.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.co.uk/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [The Taaras Beach & Spa Resort](https://www.expedia.co.uk/Redang-Island-Hotels-The-Taaras-Beach-Spa-Resort.h54223.Hotel-Information) > > [Hotel Riomar, Ibiza, A Tribute Portfolio Hotel](https://www.expedia.co.uk/Santa-Eulalia-Del-Rio-Hotels-Hotel-Riomar.h4623041.Hotel-Information) > > [Sabah Hotel Sandakan](https://www.expedia.co.uk/Sandakan-Hotels-Sabah-Hotel-Sandakan.h2173572.Hotel-Information) > > [Shangri-La Rasa Ria, Kota Kinabalu](https://www.expedia.co.uk/Tuaran-Hotels-Shangri-La-Rasa-Ria.h48661.Hotel-Information) > > [Novotel Thalassa Le Touquet Hotel](https://www.expedia.co.uk/Le-Touquet-Paris-Plage-Hotels-Novotel-Thalassa-Le-Touquet-Hotel.h10022.Hotel-Information) > > [Cameron Highlands Resort](https://www.expedia.co.uk/Tanah-Rata-Hotels-Cameron-Highlands-Resort.h1592373.Hotel-Information) > > [Gaya Island Resort](https://www.expedia.co.uk/Gaya-Island-Hotels-Gaya-Island-Resort.h4981793.Hotel-Information) > > [Gayana Marine Resort](https://www.expedia.co.uk/Kota-Kinabalu-Hotels-Gayana-Marine-Resort.h2322305.Hotel-Information) > > [Forest City Johor brand new homestay 2019](https://www.expedia.co.uk/Johor-Bahru-Hotels-Forest-City-Johor-Brand-New-Homestay-2019.h39967063.Hotel-Information) > > [Pangkor Laut Resort](https://www.expedia.co.uk/Pangkor-Laut-Hotels-Pangkor-Laut-Resort.h10999.Hotel-Information) > > [Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel](https://www.expedia.co.uk/Sepang-Hotels-Sama-Sama-Express-KLIA-Airside-Transit-Hotel.h10945921.Hotel-Information) ### Flights > [Flights from London (LHR) to Ningbo (NGB)](https://www.expedia.co.uk/lp/flights/lhr/ngb/london-to-ningbo) > > [easyJet Bristol (BRS) to Rhodes (RHO) flights](https://www.expedia.co.uk/lp/flight-routes/easyjet-from-bristol-intl-to-diagoras/u2/brs/rho) ### Activities > [Things to do in Torrox Costa](https://www.expedia.co.uk/Things-To-Do-In-Torrox-Costa.d6258341.Travel-Guide-Activities) ### Packages > [Ohio Holidays](https://www.expedia.co.uk/Ohio.d237.Holidays-City-Breaks) > > [Costa Teguise Holidays](https://www.expedia.co.uk/Costa-Teguise.d6024126.Holidays-City-Breaks)