Title: Zodiac Golden Palace Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=1951&destination=Kuala+Lumpur%2C+Federal+Territory+of+Kuala+Lumpur%2C+Malaysia&selected=6721742&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Zodiac Golden Palace Hotel A luxurious retreat in Kuala Lumpur where travelers can enjoy complimentary WiFi while staying close to the city's most vibrant attractions ## Photo gallery for Zodiac Golden Palace Hotel ![Property entrance - Zodiac Golden Palace Hotel (Kuala Lumpur)](https://images.trvl-media.com/lodging/7000000/6730000/6721800/6721742/c5d57bd7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior detail - Zodiac Golden Palace Hotel (Kuala Lumpur)](https://images.trvl-media.com/lodging/7000000/6730000/6721800/6721742/8c05baea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Zodiac Golden Palace Hotel (Kuala Lumpur)](https://images.trvl-media.com/lodging/7000000/6730000/6721800/6721742/c17f6505.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Zodiac Golden Palace Hotel (Kuala Lumpur)](https://images.trvl-media.com/lodging/7000000/6730000/6721800/6721742/096f7d87.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room | View from room - Zodiac Golden Palace Hotel (Kuala Lumpur)](https://images.trvl-media.com/lodging/7000000/6730000/6721800/6721742/64b1532a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Zodiac Golden Palace Hotel sits in central Kuala Lumpur, offering guests free in-room WiFi and a daily manager's reception. Travelers can use the barbecue grills on property or venture to nearby attractions like KLCC Park and the shopping at Pavilion Kuala Lumpur. ## Reviews 6.6 ## Popular amenities - Free Wi-Fi - Air-conditioning - Breakfast available - Parking available - Laundry room - Room service ## Room options ### Check availability for these dates Tonight [Apr 7 - Apr 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=6721742&PinnedHotelID=6721742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=6721742&PinnedHotelID=6721742&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 8 - Apr 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=6721742&PinnedHotelID=6721742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=6721742&PinnedHotelID=6721742&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=6721742&PinnedHotelID=6721742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=6721742&PinnedHotelID=6721742&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=6721742&PinnedHotelID=6721742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=6721742&PinnedHotelID=6721742&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds City view Showing 4 of 4 rooms ### View all photos for Standard Double Room ![Standard Double Room | View from room](https://images.trvl-media.com/lodging/7000000/6730000/6721800/6721742/64b1532a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room - City view - Sleeps 3 - 1 Queen Bed ### View all photos for Standard Twin Room ![Standard Twin Room | Premium bedding, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6730000/6721800/6721742/771ec5a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - City view - Sleeps 3 - 2 Single Beds ### View all photos for Superior Room ![Premium bedding, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6730000/6721800/6721742/6a92623d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - City view - Sleeps 3 - 1 Queen Bed ### View all photos for Family Room ![Family Room | Premium bedding, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6730000/6721800/6721742/6291cb21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - City view - Sleeps 4 - 1 Queen Bed and 1 Single Bed ## You may also like Ad ![Outdoor pool](https://images.trvl-media.com/lodging/108000000/107240000/107237600/107237557/1ed2b3b2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Centric City Centre Kuala Lumpur Golden Triangle - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 242 reviews £93 includes taxes & fees 11 Apr - 12 Apr [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hyatt-Centric-City-Centre-Kuala-Lumpur.h107237557.Hotel-Information?chkin=2026-4-11&chkout=2026-4-12&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=fee107d2-269a-4411-9392-147ed736f90d&top_cur=GBP) Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/1000000/20000/14500/14489/10843021.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### PARKROYAL COLLECTION Kuala Lumpur Bukit Bintang - 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Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 316 reviews £41 includes taxes & fees 21 Apr - 22 Apr [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Travelodge-Bukit-Bintang.h26544691.Hotel-Information?chkin=2026-4-21&chkout=2026-4-22&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=fee107d2-269a-4411-9392-147ed736f90d&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Zodiac-Golden-Palace-Hotel.h6721742.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Zodiac-Golden-Palace-Hotel.h6721742.Hotel-Information) ## About the area Located in Bukit Bintang neighbourhood, Zodiac Golden Palace Hotel is connected to a shopping centre. Jalan Alor and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square. Perdana Botanical Gardens and KidZania are also worth visiting. [Visit our Kuala Lumpur travel guide](https://www.expedia.co.uk/Kuala-Lumpur.dx180008) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.14462%2C101.70850&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6DVrZaAhB_f0C7aLyFAJeJXazHo=) 16 Jalan Bukit Bintang, Kuala Lumpur, 55100 ### What's nearby - ![Jalan Alor](https://images.trvl-media.com/place/6171952/9e515d7f-acf5-4838-9cb1-285a05e35d5f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jalan Alor 1 min walk \- 0.1 miles - ![Changkat Bukit Bintang](https://images.trvl-media.com/place/6152210/43d1436a-ea2c-430b-b00d-9432fda14c3c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Changkat Bukit Bintang 2 min walk \- 0.1 miles - ![Berjaya Times Square](https://images.trvl-media.com/place/6270543/7aa35486-ad20-4f9f-9f56-3c08486562ba.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Berjaya Times Square 3 min walk \- 0.2 miles - ![KualaLumpur_PavilionKualaLumpur_6152234_05](https://images.trvl-media.com/place/6152234/a97d9161-5262-471f-8ba9-91b8441fca46.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pavilion Kuala Lumpur 9 min walk \- 0.5 miles - ![Petaling Street Market](https://images.trvl-media.com/place/553248621526926410/aad3169c-07c4-4abe-9c42-2f9a7a3cf55a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Petaling Street Market 14 min walk \- 0.8 miles ### Getting around - Kuala Lumpur Masjid Jamek Station 2 min drive - Imbi Station 4 min walk - Kuala Lumpur International Airport (KUL) 46 min drive ### Restaurants - Indian Empire 1 min walk - Dino’s Thai Food Restoran 2 min walk - BB Park 1 min walk - Oh Yeah Banana Leaf 1 min walk - Marosh 1 min walk ## About this property ### Zodiac Golden Palace Hotel Luxury hotel near Berjaya Times Square Close to Pavilion Kuala Lumpur and KLCC Park, Zodiac Golden Palace Hotel provides a free daily manager's reception, dry cleaning/laundry services and more. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge) - Barbecues, a 24-hour front desk and free newspapers - Luggage storage, a front desk safe and coffee/tea in reception Room features All guest rooms at Zodiac Golden Palace Hotel have perks, such as 24-hour room service and premium bedding, as well as amenities, such as free WiFi and air conditioning. More amenities include: - Bathrooms with showers - 32-inch LED TVs with premium channels - Free infant beds, coffee/tea makers and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/90000000/89690000/89681200/89681136/fc87a707.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Starus Hotel Bukit Bintang (Formerly known as Stay with Bintang) Bukit Bintang - Pool - Free Wi-Fi - Air-conditioning - Gym 8.2 Very good 122 reviews £41 includes taxes & fees 29 Apr - 30 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-29&endDate=2026-04-30&selected=89681136&PinnedHotelID=89681136&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch served; local and international cuisine ](https://images.trvl-media.com/lodging/45000000/44120000/44117500/44117433/feab38fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Kuala Lumpur, Chinatown Golden Triangle - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 622 reviews £73 includes taxes & fees 26 Apr - 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Available in all rooms: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Area shuttle (surcharge) - Parking on site (MYR 5 per night) - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily breakfast available for a fee - Coffee and tea in common areas - Free daily manager's reception ### Family friendly - In-room cot - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking ### More - 1 building - 4 floors - Built in 2014 - Smoke-free property ## Room amenities ### Bedroom - Free cot - Premium bedding ### Bathroom - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LED TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker ### More - Air conditioning - Desk - Iron/ironing board on request - Soundproofed rooms ## Policies ### Check-in Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: MYR 100 per vehicle (one way) - Self-parking fee: MYR 5 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Zodiac Golden Palace Zodiac Golden Palace Hotel Zodiac Palace Zodiac Palace Hotel Zodiac Golden Palace Hotel Kuala Lumpur Zodiac Golden Palace Kuala Lumpur Zodiac Golden Palace Zodiac Golden Palace Hotel Hotel Zodiac Golden Palace Hotel Kuala Lumpur Zodiac Golden Palace Hotel Hotel Kuala Lumpur ## Frequently asked questions ### Is Zodiac Golden Palace Hotel pet-friendly? ### How much is parking at Zodiac Golden Palace Hotel? ### What time is check-in at Zodiac Golden Palace Hotel? ### What time is check-out at Zodiac Golden Palace Hotel? ### Does Zodiac Golden Palace Hotel provide a shuttle to the airport? ### Where is Zodiac Golden Palace Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Zodiac Golden Palace Hotel Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.6 Cleanliness ### 7.6 Location ### 7.0 Staff & service ### 6.4 Property conditions & facilities 10 - Excellent 47 8 - Good 5 6 - Okay 8 4 - Poor 15 2 - Terrible 31 ## Reviews Verified ### 2/10 Terrible #### ASHWIN 13 Feb 2018 Disliked: Staff & service #### They'd gone out of business, days before ! This hotel is closed!!! Out of business!!!!! You should update your website. I was lucky that a person on the street directed me to this nearby hotel... I feel I deserve a refund for my frustration, even though the management accommodated me in another hotel that they have nearby. ##### ASHWIN Stayed 3 nights in Feb 2018 Verified ### 2/10 Terrible #### csb 13 Dec 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Es war unbeschreiblich... Als wir ankamen, der Rezeptionist wusste nicht mal, dass wir eine Reservierung haben. Naja nach 15 Min durften ins Zimmer rein. Ich kann es leider nicht beschreiben, was wir gesehen haben. War alles schmutzig die Wände waren verschmiert. Im Badezimmer sah katastrophal aus. So zurück zur Rezeption...paar Minuten später, hat er uns ein neues Zimmer gegeben. Das sah etwas besser aus, es war schon echt spät, deswegen haben da übernachtet. Am nächsten Tag haben wir ausgeheckt und uns ein anderes Hotel gesucht. Ich muss ehrlich sagen, so was haben wir noch nie gesehen und erlebt.. nie wieder!!!!!! ##### csb Stayed 3 nights in Dec 2017 Verified ### 2/10 Terrible #### P 29 Oct 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Everywhere was very dirty. I turn up to the hotel. The hotel was unexceptable. It was too dirty. Everywhere and toilet was very dirty. The air conditioning wasn’t in the working order broken and dirty. The worst part is the door no lock that can lock it from inside. As a women I don’t feel safe to stay at the hotel and had walk out. ##### P Stayed 2 nights in Oct 2017 Verified ### 10/10 Excellent #### Verified traveller 19 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great first visit to KL! The experience was amazing, close to train station and easy to get around.. no airport shuttle service but they do have cars you can take to the airport for very low price!! ##### Verified traveller Stayed 1 night in Sep 2017 Verified ### 10/10 Excellent #### Verified traveller 19 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent value hotel located Good hotel in the perfect location in the heart bukit bintang room was clean and comfortable ##### Verified traveller Stayed 1 night in Sep 2017 Verified ### 2/10 Terrible #### Verified traveller 26 Sept 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It was closed. The hotel was closed and I had to find another one. ##### Verified traveller Stayed 4 nights in Sep 2017 Verified ### 8/10 Good #### Verified traveller 11 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel in great location Good hotel with amazing location. Friendly staff and good room service ##### Verified traveller Stayed 1 night in Jul 2017 Verified ### 10/10 Excellent #### Verified traveller 11 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean n tidy 5 minutes walk from everything you want to do in bukit bintang. Great location.. ##### Verified traveller Stayed 1 night in Jul 2017 Verified ### 10/10 Excellent #### Verified traveller 11 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convenient Check-in was relatively fast. Got a spacious corner room.Sadly the aircond in this room wasn't cooling properly. Called reception and they immediately switched us to another room which was slightly smaller but reasonably spacious. Had a good night's sleep after that. ##### Verified traveller Stayed 1 night in Aug 2017 Verified ### 2/10 Terrible #### Kean Yueh 2 Aug 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible and worse hotel Terrible hotel that I have ever stay before. - Receptionist took me 30 mins on check in progress where there is no others in the lobby. - they given me first room where I only discovered their aircond was spoiled and I requested change another room - changing room progress took me another 25\~30mins - second room given, aircond was function but the bed was dirty with black spot on it. totally not hygiene at all. The TV has a very bad signal which they put blame on the TV contractor and TV connector was loosen where you need to push it back else your TV will not function. - Towel provided was stained with dirt which is total not acceptable ( I would rather they don't provide towel in the room instead of making me more frustrated) - HOTEL.com should put some responsibility on showing the rating in search page which I think this deserved 1.0 points. -HOTEL.com should also filter those bad hotel after so many negative feedback about this hotel. ##### Kean Yueh Stayed 1 night in Jul 2017 Verified ### 4/10 Poor #### Taejong 15 May 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 위치는 좋지만 싸고 그 값을 하는 호텔 딱 그 가격만큼입니다. 잘 생각해보고 결정하세요. 위치는 정말 좋습니다. ##### Taejong Verified ### 6/10 Okay #### Taejong 15 May 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 싼 이유가 있습니다. 위치는 좋습니다. 딱 그 가격만큼 합니다. 너무 저렴합니다. 잘 생각해보고 가세욬ㅋㅋ ##### Taejong Verified ### 2/10 Terrible #### Masa 3 May 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### うるさい・汚い・せまい・寝れない 一週間の予定で予約しましたが、一泊しただけで、次の日に別のホテルを探して出てきました。正直、一晩過ごすのも苦痛でした。かびくさく、せまい、だけならまだしも、防音と書いていたのに期待したのですが、隣がレストランで深夜の２時まで営業しているらしく、とにかくうるさかったです。夜中の２時や３時でも、フロントが客室とフロントの間のドアを開けて私用の電話なのか、べちゃくちゃしゃべってうるさかったです。隣の部屋も夕方にカラオケをしてうるさかったです。もちろん、エクスペディアに電話をしたり、ホテルに聞きましたが、返金などはありませんでした。寝るだけなら、ということすらもできず、次の日は疲れてぐったりしてました。周りは、夜は売春婦が多いので、家族連れにはおすすめできません。昼でもそれらしき女性はいました。 ##### Masa Verified ### 4/10 Poor #### SA 2 May 2017 Disliked: Property conditions & facilities, room comfort #### Stairs needs to be cleaned The stairs seems like it has never been cleaned. Use a vacuume cleaner to clean the carpet on stairs. Shower knob is too small. No hot water. Heater wasn't working. ##### SA Verified ### 2/10 Terrible #### Verified traveller 18 Apr 2017 Disliked: Property conditions & facilities, room comfort Não foi boa. A cama era bem desconfortavel e não estava limpa quando chegamos. A reserva não estava pronta e tivemos que esperar mais de 20min para acesar ao quarto. ##### Verified traveller Verified ### 2/10 Terrible #### Verified traveller 11 Apr 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### VERY VERY VERY BAD HOTEL!!!! Very very very dirty hotel. Not worth it as what i paid. Very good location for eat and shop BUT a lot of prostitution surrounding there!!! ##### Verified traveller Verified ### 2/10 Terrible #### Verified traveller 28 Mar 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 最高の立地と残念なレセプションと残念なホテル 今までで泊まったホテルで1番最悪なところでした。 レセプションの男の人が友達とずっとテレビ電話をしていてチェックインをさせてもらえず、途中チェックインしたいということを伝えると手であっちに行けのようなことをされ睨まれました。その後20分ほど、他の宿泊予定者の方々と待ちやっとチェックインできるかと思ったら今来たばかりの人を先に対応し我々は文句を言ったが相手にしてもらえず、チェックイン自体もわざとやっているのかってほどものすごい時間をかけられてイライラしました。部屋も窓なしかつタバコの匂いで重苦しい空気でした。立地はアロー通りのすぐ横にありショッピングモールもご飯どころもすぐ近くにあるという最高な環境だけにすごく残念です。もう2度と泊まることはないと思います。 ##### Verified traveller Verified ### 2/10 Terrible #### Amz 12 Mar 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### Read this first! DON'T STAY HERE! I'm going to keep this short and snappy as I can go on for a while! The ONLY thing good about this hotel was its prime location near many restaurants and shopping centres. I stayed in room 102\. Requested a room with a window. Got a room with NO window. The bed sheet and duvet cover were not washed. They were sprayed with fabric freshener and the bed sheets was full of sweat stains. Part of the duvet cover was chewed by some rodent. Floor is an absolute filth. Don't walk bare foot. Shower was okay but water was not hot enough. Tap and Sink were filthy and was obviously not cleaned before we checked in. No housekeeping during my 10 nights stay. We had to ask for new towels and loo roll etc which we then had to collect from reception. Used towels were then piled up in the room. As there was no housekeeping the trash bin in the room was overfilled. Breakfast is served in another hotel about 100m down the road and the only thing they serve is Indian Poratha and Omelette, EVERYDAY. We only had breakfast twice. Breakfast starts at 9:30am by which time my tours already started so was unable to have breakfast on a few of the days. The staff were okay. There are rats in the ceiling. I don't know how big they are but I'm guessing they are huge as one fell on the ceiling and it made a loud thump as though someone fell over in the room above. I initially thought that until I heard the rats run and scrape it's claws at night. EWW! You get what you paid for but this is not it! ##### Amz Verified ### 2/10 Terrible #### Bart 8 Mar 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Will not come back there! Ever present smell of cigarettes; Rooms and bathrooms are in desperate need of new paint, new furniture and carpet. No fridge inside, nor any other available. TV, aircon and water heater work somehow, but better you can find on nearest verge collection. Certainly don't expect any toiletries. Pros I could find in a room: bed and sheets were ok; besides location is good ##### Bart Verified ### 2/10 Terrible #### Sophie 8 Mar 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### Really dirty Might want to consider another hotel - it's so dirty there, I mean filthy. Only good thing is the very nice guy at the reception. ##### Sophie Verified ### 2/10 Terrible #### ho 30 Dec 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible and terrible place This is a terrible hotel, booked 4 nights for a family room. The room consists of 1 queen and 1 single bed, only can move side-way in-between. No table, has only a small stool, about 1 sq. foot, to be share with a family of 3\. TV cannot received premium channels, complaints to front desk, no use, promise to fix, but never do. Air-con cannot be control, have to set at 16 degree C. Breakfast is bad as well, only 3 choices to choose from. Housekeeping is terrible too. No soundproof room, but its stated in web page, very noisy during the night. No coffee or tea in the common area, only a water dispenser. We decided to move out after 2 night stays at this terrible hotel. This place should not be call a hotel. I advise all fellow travelers, stay away from this hotel. ##### ho Verified ### 2/10 Terrible #### Verified traveller 22 Nov 2016 Disliked: Staff & service #### Terrible, dirty, unsafe DO NOT STAY HERE! Pictures of rooms and room descriptions are highly misleading. The most glaring example: room description said "overlooking the city", but I got a room with no window at all, though that was the least of my problems with this place: - Pretty much everything in the tiny, windowless room was stained and dirty (floors, walls, bedding, etc.). Sheets and blankets seemed to have not been changed and washed in a very long time. - Room smelled of cigarette smoke. - The hotel is located in a red light district and felt very unsafe. It goes without saying that this place does not deserve a rating of 4.0\. The fact that 4- and 5-star-reviews that call this place clean, comfortable, or even luxurious (?!) tend to be posted in clusters on the same dates (e.g. Oct 16, Sep 21) should have made me suspicious, but unfortunately, I failed to notice that before booking. ##### Verified traveller Verified ### 2/10 Terrible #### Muhammad aiman 1 Nov 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Pengurusan hotel yang teruk, not value for money, saya tidak mensyorkan anda menginap disini. Keadaan bilik yang kotor. Tv pun rosak..hotel yang paling teruk saya diami.. ##### Muhammad aiman Verified ### 2/10 Terrible #### Garrett 30 Oct 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Didn't have reservation, cigarette burns in sheets We booked late at night and when we showed up the hotel said they didn't have our booking. They stated that the room we'd booked wasn't available and offered us to stay in a lower rate room for the price we booked at. Because it was late, we accepted, however when we got to the room it was abysmal: cigarette burns in the sheets, mold and mildew everywhere and very tiny. We left immediately and went to a hotel a block away. ##### Garrett Verified ### 2/10 Terrible #### Ka Wai 13 Oct 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 差勁的旅館！ 差勁 不值得光顧！ ##### Ka Wai ---