Title: W Studio Resort Suites at Pyramid Tower Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # W Studio Resort Suites at Pyramid Tower Hotel with free parking, near Sunway Pyramid Mall ![Full-sized fridge, microwave, coffee/tea maker, electric kettle](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/036bc9e3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/ec0f1b0d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/197c413c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/bb6b6105.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room dining](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/91a976c6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Sunway Pyramid Mall, W Studio Resort Suites at Pyramid Tower offers a lively getaway. Enjoy laundry facilities, gym access, and free in-room WiFi. Relax on the terrace or enjoy refreshing beverages at the coffee shop. 6.2 ## Popular amenities - Parking available - Gym - Housekeeping - Laundry - Kitchen - Parking included ## Room options ### Check availability for these dates Tonight [Nov 26 - Nov 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=12705821&PinnedHotelID=12705821&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=12705821&PinnedHotelID=12705821&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=12705821&PinnedHotelID=12705821&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=12705821&PinnedHotelID=12705821&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=12705821&PinnedHotelID=12705821&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=12705821&PinnedHotelID=12705821&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=12705821&PinnedHotelID=12705821&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=12705821&PinnedHotelID=12705821&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/a4ff25c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Kitchenette Full-sized fridge/freezer Flat-screen TV Blackout curtains - 500 sq ft - Sleeps 2 - 1 King Bed OR 2 Single Beds ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/a4ff25c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe View Studio ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Kitchenette Full-sized fridge/freezer Flat-screen TV Blackout curtains - 500 sq ft - Sleeps 2 - 1 King Bed ![Junior Suite | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/919335dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Kitchenette Full-sized fridge/freezer Flat-screen TV Blackout curtains - 550 sq ft - Sleeps 4 - 1 King Bed and 1 Queen Bed ![Executive Suite | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/2e11b5ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Kitchenette Full-sized fridge/freezer Flat-screen TV Blackout curtains - 592 sq ft - Sleeps 4 - 1 King Bed and 1 Queen Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/1a804826.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 4 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/f2633d37.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ![Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/1badd7ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio with View - Sleeps 2 ### Executive Suite - Sleeps 4 ![Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead](https://images.trvl-media.com/lodging/13000000/12710000/12705900/12705821/1badd7ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - Sleeps 2 ## You may also like Ad ![Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/75000000/74690000/74681300/74681225/cba8c09d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Shah Alam i-City Shah Alam - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-W-Studio-Resort-Suites-At-Pyramid-Tower.h12705821.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-W-Studio-Resort-Suites-At-Pyramid-Tower.h12705821.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.06837%2C101.60248&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xUzDqNrXjJ6-zLqiKdnEr-yojtc=) Resort Suites at Pyramid Tower, Persiaran Lagoon Bandar Sunway, Petaling Jaya, Kuala Lumpur, 47500 #### What's nearby - Sunway University - 2 min walk - 0.1 miles - Sunway Lagoon Theme Park - 5 min walk - 0.3 miles - Sunway Pyramid Mall - 7 min walk - 0.4 miles - Sunway Medical Centre - 10 min walk - 0.6 miles - Sunway Pyramid Convention Centre - 14 min walk - 0.8 miles #### Getting around - SS 15 - 3 min drive - Taman Bahagia Station - 8 min drive - Subang (SZB-Sultan Abdul Aziz Shah) - 17 min drive #### Restaurants - ‪Beer Garden Sunway - ‬2 min walk - ‪Restoran Nasi Kandar Shaaz - ‬1 min walk - ‪myBurgerLab: HQ - ‬2 min walk - ‪Gold Chili Bandar Sunway - ‬1 min walk - ‪Indo Deli (Rock Cafe) - ‬1 min walk ## About this property ### W Studio Resort Suites at Pyramid Tower Hotel near Sunway Pyramid Mall An airport shuttle, a terrace and a coffee shop/cafe are just a few of the amenities provided at W Studio Resort Suites at Pyramid Tower. In addition to laundry facilities and a gym, guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self-parking, plus valet parking (surcharge) - A free local area shuttle, a front desk safe and luggage storage Room features All guest rooms at W Studio Resort Suites at Pyramid Tower feature perks, such as air conditioning and separate sitting areas, in addition to amenities, such as free WiFi and safes. Other amenities include: - Bathrooms with rainfall showers and deep-soaking baths - Flat-screen TVs with cable channels - Balconies, separate sitting areas and separate dining areas ## Similar properties ![Front of property – evening/night](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/bf18d407.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Resort Suites at Bandar Sunway Bandar Sunway - Free WiFi - Air conditioning - Gym - Laundry 7.0 Good 176 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=11904967&PinnedHotelID=11904967&HadPinnedHotel=true®ionId=-1&adults=2) ![Free minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/16000000/15070000/15066000/15065941/751539a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunway Lagoon Hotel (formerly Sunway Clio Hotel) Bandar Sunway - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 510 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=15065941&PinnedHotelID=15065941&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (MYR 130.00 per person)](https://images.trvl-media.com/lodging/17000000/16210000/16204800/16204781/ddac3bb9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunway Pyramid Hotel Bandar Sunway - 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27 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=78566041&PinnedHotelID=78566041&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Studio Suite (22-105) | Private kitchenette | Fridge, microwave, stovetop, electric kettle](https://images.trvl-media.com/lodging/45000000/44230000/44228000/44227935/67c5d63c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Exclusive Sunway Resort Suite by Albert Bandar Sunway - Kitchen - Free WiFi - Air conditioning - Laundry 9.2 Wonderful 5 reviews £74 includes taxes & fees 27 Nov - 28 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=44227935&PinnedHotelID=44227935&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Airport shuttle available - Free area shuttle - Free self parking on site - Valet parking on site (MYR 15 per day) - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - A coffee shop/cafe - A restaurant ### Things to do - Gym ### Family friendly - Free area shuttle - In-room full-sized refrigerator/freezer - In-room kitchenette - In-room microwave - Laundry facilities - Living room - Separate in-room dining area ### Conveniences - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Free bottled water - Full-sized refrigerator/freezer - Kitchenette - Microwave - Separate dining area ### More - Air conditioning - Desk - Iron/ironing board - Living room - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions There is no front desk at this property Guests must contact the property for check-in information To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MYR 200.00 per stay We have included all charges provided to us by the property. ### Optional extras - Valet parking fee: MYR 15 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as W Studio Resort Suites Pyramid Tower Petaling Jaya W Studio Suites Pyramid Tower Petaling Jaya W Studio Suites Pyramid Tower W Studio Resort Suites at Pyramid Tower Hotel W Studio Resort Suites at Pyramid Tower Petaling Jaya W Studio Resort Suites at Pyramid Tower Hotel Petaling Jaya ## Frequently asked questions ### Is W Studio Resort Suites at Pyramid Tower pet-friendly? > No, pets are not allowed at this property. ### How much is parking at W Studio Resort Suites at Pyramid Tower? > Self-parking is free at this property. ### What time is check-in at W Studio Resort Suites at Pyramid Tower? > Check-in start time: 3:00 PM; check-in end time: 11:00 PM. ### What time is check-out at W Studio Resort Suites at Pyramid Tower? > Checkout is at noon. ### Where is W Studio Resort Suites at Pyramid Tower located? > Located in Bandar Sunway, this hotel is within a 15-minute walk of Sunway University and Sunway Pyramid Mall. Sunway Medical Centre and Sunway Pyramid Convention Centre are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## W Studio Resort Suites at Pyramid Tower Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.2 Cleanliness ### 8.6 Location ### 6.2 Staff & service ### 6.0 Property conditions & facilities 10 - Excellent 12 8 - Good 13 6 - Okay 4 4 - Poor 13 2 - Terrible 10 ### 2/10 Terrible #### David 4 Feb 2025 Disliked: Staff & service This property should not be listed in Expedia and I am shocked they allow this to happen. There is no check in desk. Several times I attempted to contact the hotel prior to arrival to see exactly what the check in procedure was. I never received and answer. I had to book another hotel and ended up losing $300 as I could not count on these people meeting me after a 30 hour journey to Malaysia. It appear this room is a BNB and owned by the mainland Chinese. Everyone should avoid booking this room. Do not believe it is a hotel. You will be sorry as I am. Expedia should also be held accountable for allowing this to be booked thru their web site. ##### David Stayed 3 nights in Jan 2025 ### 8/10 Good #### Aznizam 27 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good deal Overall is okay. Consider it within the shopping, eateries and family activities area. ##### Aznizam Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller 22 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The check in service was quick. No queue required with a VIP check in feel. Room is spacious and clean. ##### Verified traveller Stayed 1 night in Oct 2019 ### 4/10 Poor #### Verified traveller 9 Aug 2019 Disliked: Property conditions & facilities #### Will never stay at this owner/management again. I asked for twin, but was given a king and make shift single bed instead. Room keys were also given only 1 and not more than that. Room door was faulty and requires special skill to remove key once the door is opened. Towels were stained and dirty. ##### Verified traveller Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller 9 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A lovely big room, with plenty of space to move. Having the kitchenette was a real bonus ##### Verified traveller Stayed 1 night in Jun 2019 ### 8/10 Good #### Lim 8 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room is very clean & comfort. ##### Lim Stayed 2 nights in Mar 2019 ### 8/10 Good #### Johorean, Malaysia 22 Jul 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Covenience and comfortable. Near to shopping mall Room is acceptable with the price and clean. But no counter have to by call to contact ##### Johorean Stayed 1 night in Jul 2018 ### 10/10 Excellent #### Verified traveller 19 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Almost everything was good. Would prefer if breakfast is provided for the days stayed. ##### Verified traveller Stayed 3 nights in Jul 2018 ### 4/10 Poor #### OneNiceGuy, Singapore 9 Jul 2018 Disliked: Property conditions & facilities, room comfort #### Very old apartment, outdated design & maintenance Not only outdated interior, many things are poorly kept and even broken; leaking pipes in toilet, etc. Overall, felt uncomfortable staying in the room ##### OneNiceGuy Stayed 4 nights in Jul 2018 ### 10/10 Excellent #### Mic, Johor 30 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel, nearest to shopping, theme park Lovely place to stay, quiet peaceful on the top floor ##### Mic Stayed 1 night in Mar 2018 ### 4/10 Poor #### Anuradha, Malaysia 26 Feb 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Unprofessional We are in utter shock at the check in process of this place. What more it being under the umbrella of Sunway Resort Hotels and listed on Expedia. We stayed at W Studio Resort Suites at Sunway on Saturday, 24th February 2018 and thank god checked out on Sunday, 25th February 2018. Finding the place was easy as it was smack next to Sunway Pyramid. Everything was exciting until we discovered that there was no real counter to check in. Yes we were told to stand in the middle of someplace, while some staff, spoke to us like as if we were having some illegal dealing. No counter, no proper paperwork or registration, wasn't a need for deposits as stated on Expedia. We were rushed to a room right from the car park. The staff spoke in a very suspicious, unclear manner. I didn't like this entire fishy treatment one bit. Don't think even a budget hotel would have treated us this way. The condition of the room was an entire whole mess altogether. Stains on the sofa and other furniture and fittings, Cupboards that were broken, etc. We hardly wanted to touch anything. The only part of the room that was good was the view from the balcony overlooking Sunway Lagoon. That was it. When others checked in at a counter, and we were merely "dealt" with in the doorway, that says much about the place and management. What the staff told us was that it was various managements running the show at Sunway Pyramid Towers. What?! While exciting, we were told to either leave the keys in the room. ##### Anuradha Stayed 1 night in Feb 2018 ### 6/10 Okay #### Verified traveller 10 Feb 2018 Liked: Room comfort #### Appartment in der nähe eine Mall geräumiges Appartment mit Balkon. Könnte mal neu gestrichen werden. ##### Verified traveller Stayed 6 nights in Feb 2018 ### 8/10 Good #### Susan, Singapore 3 Jan 2018 Liked: Cleanliness, staff & service, room comfort #### Great Location and spacious room Great location within the Sunway Pyramid with variety choice of food and shopping outlets with different leisure centre, like ice skating, bowling alleys and Sunway Lagoon theme park. Hotel room big and spacious, acceptable cleanliness but the facilities and conditions of the studio could improve further. ##### Susan Stayed 4 nights in Dec 2017 ### 4/10 Poor #### Verified traveller 16 Dec 2017 Disliked: Room comfort #### Old rooms by private management. The rooms were managed by a quasi company, not by sunway. The cleaning is sub contracted to a diff company, they only change towels. The toilet was not usable and was not repaired despite complaining to the staff. We moved out after 2 days. We might not use expedia again. ##### Verified traveller Stayed 5 nights in Dec 2017 ### 10/10 Excellent #### Verified traveller 3 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall the room condition and services is good but one thing the hotel only provide one card key which make access to the room very inconvenient. ##### Verified traveller Stayed 3 nights in Sep 2017 ### 10/10 Excellent #### Verified traveller 18 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The only disappointment was that: we were given one big bed instead of 2 single beds per requested. Cos some occupants are just friends and to share a bed may be quite awkward. ##### Verified traveller Stayed 1 night in Jul 2017 ### 2/10 Terrible #### Inderjit, San Jose, CA 10 Jul 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst Hotel Ever. Not recommended. This is my worst experience. The Hotel does not have a lobby. Managed by a bunch of foreign workers with poor customer service. The room condition was very bad. Toilets leaking, non-functional lights, only local channels, air-conditioner works only on & off (no variable temp control).....etc. I paid premium charge for a worst than a motel room condition & service...... ##### Inderjit Stayed 5 nights in Jul 2017 ### 4/10 Poor #### Philip 27 Apr 2017 Disliked: Cleanliness, staff & service, property conditions & facilities #### Dissatisfied No reception counter. No lobby AT ALL. 1 non uniform man met me at another hotel's bell hop counter in the basement next to car park where he then brought me up to my room, handed the key over to me. Showed me how I can phone for check out. Upon check out, no one picked up my call so I left the key to a uniformed staff of other hotel. Wooden floor warped. Bedsheet too short to cover mattress surface. Basic 5 pr 6 TV channels. Shower curtain too short. If you are going to serve them I suggest you stay 1 night incognito see for yourself. If the price was lower I will not complain. But I paid RM7XX for 2 nights so I expected better ##### Philip ### 4/10 Poor #### Verified traveller 15 Apr 2017 Disliked: Staff & service, property conditions & facilities, room comfort #### Clean bad experience like staff attitude, using pyramid name, additional costs not disclosed and I will never go back there ##### Verified traveller ### 2/10 Terrible #### TEOW HENG DERICK 14 Mar 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unpleasant Stay The stay was really disappointed. The Toilet was leaking and were being upgraded to an executive suite. The new room was dusty and had dead croachcoaches around. The power were totally cut off at 4am and no one there to handle the matter. We were told that the front desk, customer service were only be around at 9am. we cant get any rest for the night. The staff came to fixed the power supply at around 11am and our programme for the whole morning was disrupted. And the power supply went on & off even after they fixed. It was an unpleasant stay. ##### TEOW HENG DERICK ### 10/10 Excellent #### Will 27 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Warm, cosy environment, easy access to the mall The suite was very homely, very neat, the staff were very helpful, very respectful and friendly. I had direct access to Sunway pyramid mall. ##### Will ### 8/10 Good #### Good stay, sunway lagoon 15 Feb 2017 Liked: Cleanliness, staff & service #### Near sunway lagoon good ##### Good stay ### 2/10 Terrible #### Raphael 28 Jan 2017 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Lousy services No proper lobby, service staff are not professional. ##### Raphael ### 2/10 Terrible #### Verified traveller 14 Dec 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### worst hotel stay I ever had! I had a bad holiday experience staying in this hotel. Ive never ever had this kind of bad experience before during my holiday! The room was not clean and towels given were somewhat dirty and old! I asked for an extra towel and was told I had to pay a deposit of RM40! Ridiculous! There was no reception counter to received me and my family! I thought the private check-in was exclusive coz prior of my arrival, they watsapp me of my timing of arrival, but I was wrong! All I can say is.. this hotel sucks and pls do not book this hotel! I could get a better and nicer hotel room wih the rate that I was paying for this hotel. The picture shown on their website was beyond words than the actual things. ##### Verified traveller ### 4/10 Poor #### NG 5 Dec 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not a good experience!!! Room condition was not clean, bed sheet got stains, only provide shower towel no bathroom floor towel, have to walk wet throughout the whole room. Wardrobe sliding not working well need to slide hard. No Free parking for guest need to pay RM8 for parking. Resort Hotel management and W Studio management are separate entity so there is no front desk. Resort Hotel management is not responsible for W Studio Guest. Except for good location to Sunway Lagoon. Will not stay again. ##### NG ## Expedia's Latest Trends ### Hotels > [Ceylonz Suites by MyKey](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Ceylonz-Suites-By-MyKey-Global.h56546649.Hotel-Information) > > [Four Seasons Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Four-Seasons-Hotel-Kuala-Lumpur.h21122615.Hotel-Information) > > [Traders Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Traders-Hotel-Kuala-Lumpur.h1468622.Hotel-Information) > > [Berjaya Times Square Hotel, Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Berjaya-Times-Square-Hotel.h1050442.Hotel-Information) > > [Shangri-La Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Shangri-La-Kuala-Lumpur.h20634.Hotel-Information) > > [Ramada Suites by Wyndham Kuala Lumpur City Centre](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Ramada-Suites-By-Wyndham-Kuala-Lumpur-City-Centre.h21306230.Hotel-Information) > > [InterContinental Kuala Lumpur by IHG](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-InterContinental-Kuala-Lumpur.h425974.Hotel-Information) > > [One World Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-One-World-Hotel.h1682979.Hotel-Information) > > [Rooftop Pool KLCC View at Face Suite KL](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Rooftop-Pool-Klcc-View-At-Face-Suite-KL.h34006451.Hotel-Information) > > [The Chow Kit - an Ormond Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Chow-Kit-An-Ormond-Hotel.h39812138.Hotel-Information) > > [Mercure Kuala Lumpur Shaw Parade](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Mercure-Kuala-Lumpur-Shaw-Parade.h16324337.Hotel-Information) > > [JW Marriott Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-JW-Marriott-Kuala-Lumpur.h54219.Hotel-Information) > > [Pavilion Hotel Kuala Lumpur Managed by Banyan Tree](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Pavilion-Hotel-Kuala-Lumpur-Managed-By-Banyan-Tree.h31618683.Hotel-Information) > > [Banyan Tree Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Banyan-Tree-Kuala-Lumpur.h22812809.Hotel-Information) > > [Melia Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Melia-Kuala-Lumpur.h21112.Hotel-Information) > > [Grand Hyatt Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Grand-Hyatt-Kuala-Lumpur.h5232813.Hotel-Information) > > [DoubleTree by Hilton Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-DoubleTree-By-Hilton-Hotel-Kuala-Lumpur.h385545.Hotel-Information) > > [Grand Millennium Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Grand-Millennium-Hotel-Kuala-Lumpur.h524557.Hotel-Information) > > [The Westin Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Westin-Kuala-Lumpur.h970684.Hotel-Information) > > [Hotel Stripes Kuala Lumpur, Autograph Collection](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hotel-Stripes-Kuala-Lumpur.h17352205.Hotel-Information) > > [Hilton Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hilton-Kuala-Lumpur.h901881.Hotel-Information) > > [EQ Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-EQ-Kuala-Lumpur.h34993183.Hotel-Information) > > [PARKROYAL COLLECTION Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-PARKROYAL-Kuala-Lumpur.h14489.Hotel-Information) > > [Pullman Kuala Lumpur City Centre Hotel & Residences](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Pullman-Kuala-Lumpur-City-Centre-Hotel-Residences.h899847.Hotel-Information) > > [Verdant Hill Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Verdant-Hill-Hotel-Kuala-Lumpur.h13478286.Hotel-Information) > > [Mandarin Oriental, Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Mandarin-Oriental-Kuala-Lumpur.h200564.Hotel-Information) > > [The Ritz-Carlton, Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Ritz-Carlton.h81788.Hotel-Information) > > [Holiday Inn Express Kuala Lumpur City Centre by IHG](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Holiday-Inn-Express-Kuala-Lumpur-City-Centre.h13117977.Hotel-Information) > > [PARKROYAL Serviced Suites Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-PARKROYAL-Serviced-Suites-Kuala-Lumpur.h3900350.Hotel-Information) > > [THE FACE Suites Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Face-Suites-Kuala-Lumpur.h13297574.Hotel-Information)