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Overview of The Westin Kuala Lumpur

Photo gallery

Featured image
Outdoor pool, open 5:00 AM to midnight, pool umbrellas, pool loungers
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
View from Room

The Westin Kuala Lumpur

5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationPavilion Kuala Lumpur4 min walk
    Popular LocationKLCC Park16 min walk
    Popular LocationPetronas Twin Towers20 min walk
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)52 min drive

Choose dates to view prices

Premium Room, 1 King Bed, Non Smoking, City View

4.3/5 guest room rating
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

4.4/5 guest room rating
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking

4.5/5 guest room rating
  • 452 sq ft
  • Sleeps 3
  • 2 Single Beds

Club Suite, 1 Bedroom, Non Smoking

  • 3229 sq ft
  • Sleeps 3
  • 1 Double Bed

Premium Room, 1 King Bed, City View

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 Double Bed

4.4/5 guest room rating
  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed

Suite, 1 Bedroom, Non Smoking

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Single Beds, Non Smoking

5/5 guest room rating
  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, Non Smoking

4.6/5 guest room rating
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Westin, Club Suite, 1 Bedroom, Non Smoking

  • 808 sq ft
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, Non Smoking

  • 1210 sq ft
  • Sleeps 3
  • 1 Double Bed

Suite, 2 Bedrooms, Non Smoking

  • 1292 sq ft
  • Sleeps 5
  • 2 Double Beds

About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, The Westin Kuala Lumpur is in the city centre and near a metro station. Pavilion Kuala Lumpur and Lot 10 Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square and Perdana Botanical Gardens. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Axiata Arena. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Pavilion Kuala Lumpur - 4 min walk
  • Jalan Alor - 10 min walk
  • Low Yat Plaza - 10 min walk
  • KLCC Park - 16 min walk
  • Petronas Twin Towers - 20 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 50 min drive

Restaurants

  • The Living Room — 1 min walk
  • Splash — 1 min walk
  • Dolly Dim Sum - 3 min walk
  • Newens Tea House - 3 min walk
  • Shanghai Restaurant - 3 min walk

About this property

The Westin Kuala Lumpur

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Pavilion Kuala Lumpur
Along with 3 restaurants, this hotel has an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 443 soundproofed rooms feature iPod docks and 24-hour room service. For a bit of entertainment, LED TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
The Westin Kuala Lumpur offers 443 forms of air-conditioned accommodation which are accessible via exterior corridors, and features iPod docking stations and a safe. 42-inch LED televisions come with satellite channels.

Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 80 for adults and MYR 44 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • French
  • Japanese
  • Malay

Business services

  • 20 meeting rooms
  • Business centre
  • Computer station
  • Conference space (5554 square feet)

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LED TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 4:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MYR 40.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 80 for adults and MYR 44 for children (approximately)
  • Self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 5:00 AM to midnight
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Kuala Lumpur Westin
Westin Hotel Kuala Lumpur
Westin Kuala Lumpur
Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Hotel Kuala Lumpur
The Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Kuala Lumpur
The Westin Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Can I cancel my reservation for free at The Westin Kuala Lumpur and receive a full refund?
Yes, The Westin Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Westin Kuala Lumpur?
As of 17 Apr 2021, prices found for a 1-night stay for 2 adults at The Westin Kuala Lumpur on 26 Apr 2021 start from £51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Westin Kuala Lumpur have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 5:00 AM to midnight.
Is The Westin Kuala Lumpur pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Westin Kuala Lumpur?
Self-parking is available for MYR 5 per day. Valet parking is available for MYR 40 per day.
What time is check-in at The Westin Kuala Lumpur?
Check-in is from 3:00 PM - 4:30 AM. After-hours check-in is not available.
What time is check-out at The Westin Kuala Lumpur?
Checkout is at noon.
Where is The Westin Kuala Lumpur located?
Located in Kuala Lumpur City Centre, this luxury hotel is steps away from Starhill Gallery and Pavilion Kuala Lumpur. Lot 10 Shopping Centre and Bukit Bintang Plaza are also within 10 minutes. Bukit Bintang Station is 7 minutes by foot and Raja Chulan Station is 10 minutes.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 455 out of 997 reviews
5 - Excellent 46%
Rating 4 - Good. 384 out of 997 reviews
4 - Good 39%
Rating 3 - Okay. 97 out of 997 reviews
3 - Okay 10%
Rating 2 - Poor. 40 out of 997 reviews
2 - Poor 4%
Rating 1 - Terrible. 21 out of 997 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location & spacious clean room.. Breakfast was good & friendly staff
Stayed 2 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist (Tengku) is extremely polite and helpful. Seamless check in. He upgrade us from duluxe to apartment which is so spacious and well equipped. Making my children so happy running around all night. The view of pavillion entrance is amazing. Property is very clean.
Stayed 1 night in Feb 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was great stay, but toilet bowl in my room was clogged and they came to fix around 11ish pm. I was expecting they change my room because its too late already.
Stayed 1 night in Jan 2021

3/5 Okay

Liked: Staff & service
Breakfast was a disappointment
The room was fine. The bed mattress was too soft. The breakfast is not meeting the standard of 5 stars hotel or Marriot standard.
Stayed 1 night in Dec 2020

2/5 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
Plumbing very loud and aircond too cold and cannot be adjuated
Stayed 1 night in Dec 2020

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