Title: The Robertsons by Urban Suites Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # The Robertsons by Urban Suites Apartment with free parking, a short walk to Jalan Alor ![Indoor pool, outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/36000000/35600000/35596600/35596508/9182bdf9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/36000000/35600000/35596600/35596508/344ad240.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fountain](https://images.trvl-media.com/lodging/36000000/35600000/35596600/35596508/4dde56df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room dining](https://images.trvl-media.com/lodging/36000000/35600000/35596600/35596508/0014fe43.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/36000000/35600000/35596600/35596508/5a9dce6a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Close to Berjaya Times Square and Pavilion Kuala Lumpur, The Robertsons by Urban Suites provides laundry facilities, a gym and more. Stay connected with free in-room WiFi. 6.6 ## Popular amenities - Dryer - Washer - Pool - Parking included - Gym - Kitchen £28 includes taxes & fees 12 Oct - 13 Oct ## Room options ### Check availability for these dates Tonight [Oct 8 - Oct 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=35596508&PinnedHotelID=35596508&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=35596508&PinnedHotelID=35596508&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 9 - Oct 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=35596508&PinnedHotelID=35596508&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=35596508&PinnedHotelID=35596508&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=35596508&PinnedHotelID=35596508&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=35596508&PinnedHotelID=35596508&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=35596508&PinnedHotelID=35596508&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=35596508&PinnedHotelID=35596508&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 4 of 4 rooms ![Laptop workspace, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/36000000/35600000/35596600/35596508/55c861aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bed Room Suite ### Highlights Separate dining area Air conditioning Kitchenette Full-sized fridge/freezer LCD TV Washer/dryer Blackout curtains 2 bedrooms - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Single Beds ![Laptop workspace, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/36000000/35600000/35596600/35596508/55c861aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bed Room Suite ### Highlights Separate dining area Air conditioning Kitchenette Full-sized fridge/freezer LCD TV Washer/dryer Blackout curtains Separate bedroom - 1 bedroom - Sleeps 4 - 1 King Bed ![Laptop workspace, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/36000000/35600000/35596600/35596508/771a2712.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Suite - Sleeps 4 ![Laptop workspace, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/36000000/35600000/35596600/35596508/81fc21bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Suite - Sleeps 6 ## You may also like Ad ![Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/75000000/74690000/74681300/74681225/cba8c09d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Shah Alam i-City Shah Alam - Pool - Spa - Kids pool - Free WiFi 9.2 Wonderful 176 reviews £57 includes taxes & fees 16 Oct - 17 Oct [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-DoubleTree-By-Hilton-Shah-Alam-I-City.h74681225.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=023140c1-a3b3-4771-8bf1-dd847088ba54&top_cur=GBP) Ad ![3 restaurants, breakfast, lunch, dinner served; Malaysian cuisine ](https://images.trvl-media.com/lodging/6000000/5240000/5232900/5232813/b9a17fae.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Hyatt Kuala Lumpur Kuala Lumpur City Centre - Pool - Spa - Kids pool - Parking included 9.4 Exceptional 1,002 reviews £121 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Grand-Hyatt-Kuala-Lumpur.h5232813.Hotel-Information?chkin=2025-11-4&chkout=2025-11-5&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=023140c1-a3b3-4771-8bf1-dd847088ba54&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/210000/200600/200564/2ff9e531.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mandarin Oriental, Kuala Lumpur Kuala Lumpur City Centre - Pool - Hot tub - Spa - Kids pool 9.4 Exceptional 1,011 reviews £155 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Mandarin-Oriental-Kuala-Lumpur.h200564.Hotel-Information?chkin=2025-11-6&chkout=2025-11-7&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=023140c1-a3b3-4771-8bf1-dd847088ba54&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; international cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/980000/970700/970684/bcd6a916_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Kuala Lumpur Kuala Lumpur City Centre - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,003 reviews £99 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Westin-Kuala-Lumpur.h970684.Hotel-Information?chkin=2025-11-7&chkout=2025-11-8&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=023140c1-a3b3-4771-8bf1-dd847088ba54&top_cur=GBP) Ad ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/15100/15036/5f0de73a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Petaling Jaya Petaling Jaya - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,001 reviews £64 includes taxes & fees 10 Oct - 11 Oct [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hilton-Petaling-Jaya.h15036.Hotel-Information?chkin=2025-10-10&chkout=2025-10-11&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=023140c1-a3b3-4771-8bf1-dd847088ba54&top_cur=GBP) Ad ![Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/980000/973600/973536/a4e8b0a6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Le Méridien Kuala Lumpur Kuala Lumpur Sentral - Pool - Spa - Kids pool - Waterslide 9.4 Exceptional 1,001 reviews £87 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Le-Meridien-Kuala-Lumpur.h973536.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=023140c1-a3b3-4771-8bf1-dd847088ba54&top_cur=GBP) Ad ![Outdoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool loungers](https://images.trvl-media.com/lodging/1000000/430000/426000/425974/f78389c0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Kuala Lumpur by IHG Kuala Lumpur City Centre - Pool - Spa - Free WiFi - Restaurant 9.0 Wonderful 1,002 reviews £111 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-InterContinental-Kuala-Lumpur.h425974.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=023140c1-a3b3-4771-8bf1-dd847088ba54&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/90000/81800/81788/b3c3f308_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Ritz-Carlton, Kuala Lumpur Golden Triangle - Pool - Spa - Free WiFi - Restaurant 8.8 Excellent 1,001 reviews £122 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Ritz-Carlton.h81788.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=023140c1-a3b3-4771-8bf1-dd847088ba54&top_cur=GBP) Ad ![3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/24000000/23260000/23250900/23250849/315a6585.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Puchong Puchong Perdana - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 401 reviews £37 includes taxes & fees 11 Oct - 12 Oct [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hilton-Garden-Inn-Puchong.h23250849.Hotel-Information?chkin=2025-10-11&chkout=2025-10-12&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=023140c1-a3b3-4771-8bf1-dd847088ba54&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19560000/19559800/19559722/aa7ac1f4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Petaling Jaya Hotel Petaling Jaya - Pool - Kids pool - Free WiFi - Restaurant 8.8 Excellent 331 reviews £82 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Sheraton-Petaling-Jaya-Hotel.h19559722.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=023140c1-a3b3-4771-8bf1-dd847088ba54&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-The-Robertsons-By-Urban-Suites.h35596508.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-The-Robertsons-By-Urban-Suites.h35596508.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.14452%2C101.70400&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Mg2gDrE40DbK7Sf6cEG5SA3Wodo=) Jalan Robertson, Bukit Bintang, Kuala Lumpur, 50150 #### What's nearby - Berjaya Times Square - 8 min walk - 0.5 miles - Kuala Lumpur Tower - 14 min walk - 0.8 miles - Pavilion Kuala Lumpur - 15 min walk - 0.8 miles - Petronas Twin Towers - 3 min drive - 1.2 miles - KLCC Park - 3 min drive - 1.7 miles #### Getting around - Bukit Bintang Station - 13 min walk - Kuala Lumpur Masjid Jamek Station - 15 min walk - Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive #### Restaurants - ‪Vcr - ‬5 min walk - ‪Just Fruits Neighbourhood Market - ‬1 min walk - ‪Bröom at Bukit Bintang - ‬7 min walk - ‪Jamaica Blue - ‬2 min walk - ‪Vistana Corner - ‬4 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### The Robertsons by Urban Suites Apartment with free parking, a short walk to Jalan Alor An indoor pool, an outdoor pool and a fitness centre are available at this smoke-free apartment building. Self parking is free. Other amenities include a children's pool, laundry facilities and express check-in. Each apartment provides an LCD TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include a washer/dryer, free WiFi and a dining area. The Robertsons by Urban Suites offers 5 air-conditioned accommodations with washers/dryers and an iron/ironing board. Accommodation at this 3.5-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries. This Kuala Lumpur apartment provides complimentary wireless Internet access. LCD televisions come with digital channels. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre. ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/14000000/13270000/13266200/13266168/a782c1f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oasia Suites Kuala Lumpur Golden Triangle - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 1,002 reviews £39 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=13266168&PinnedHotelID=13266168&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Condo, Multiple Beds | Living area | 43-inch LED TV with digital channels, TV, first-run films](https://images.trvl-media.com/lodging/28000000/27390000/27382300/27382241/c567edfa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Robertson Suites Kuala Lumpur Bukit Bintang - Pool - Kids pool - Free WiFi - Restaurant 7.8 Good 28 reviews £54 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=27382241&PinnedHotelID=27382241&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, 3 Single Beds | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/27000000/26550000/26544700/26544691/ff01cdb7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Styles Kuala Lumpur Bukit Bintang Bukit Bintang - 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Fenced pool - Indoor pool - Outdoor pool - Pool loungers - Pool umbrellas ### Internet - Available in the apartment: Free WiFi ### Parking and transport - Onsite parking available only on request - Free secured self parking on site - Limited on-site parking - Wheelchair-accessible parking available ### Family friendly - Children's pool ### Kitchenette - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Hob - Microwave ### Bedrooms - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Living spaces - Living room - Separate dining area ### Entertainment - LCD TV with digital channels ### Laundry - Laundry facilities - Washer/dryer ### Work spaces - Laptop workspace ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Smoke-free property ### Services and conveniences - Blackout drapes - Iron/ironing board - Luggage storage ### Things to do - Children's pool - Gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 43 floors - 5 units ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Express check-in available Minimum check-in age - 16 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your government-issued photo ID after booking ### Access methods Host will greet you ### Pets Pets not allowed ### Children and extra beds Children are welcome ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9:00 AM to 9:00 PM ### Property is also known as Robertsons Urban Suites Apartment Kuala Lumpur Robertsons Urban Suites Apartment Robertsons Urban Suites Kuala Lumpur Robertsons Urban Suites Apartment The Robertsons by Urban Suites Kuala Lumpur Kuala Lumpur The Robertsons by Urban Suites Apartment Apartment The Robertsons by Urban Suites The Robertsons by Urban Suites Kuala Lumpur Robertsons Urban Suites The Robertsons by Urban Suites Apartment The Robertsons by Urban Suites Kuala Lumpur The Robertsons by Urban Suites Apartment Kuala Lumpur ## Frequently asked questions ### Does The Robertsons by Urban Suites have a pool? > Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM. ### How much does it cost to stay at The Robertsons by Urban Suites? > As of 8 Oct 2025, prices found for a 1-night stay for 2 adults at The Robertsons by Urban Suites on 12 Oct 2025 start from £28.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Robertsons-By-Urban-Suites.h35596508.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Robertsons by Urban Suites pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Robertsons by Urban Suites? > Self-parking is free at this property. ### What time is check-in at The Robertsons by Urban Suites? > Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at The Robertsons by Urban Suites? > Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Where is The Robertsons by Urban Suites located? > Located in Bukit Bintang, this apartment building is within a 15-minute walk of Jalan Alor, Berjaya Times Square and Petaling Street. Pavilion Kuala Lumpur and Kuala Lumpur Tower are also within 1 mile (2 km). Bukit Bintang Station is 13 minutes by foot and Imbi Station is 14 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Robertsons by Urban Suites Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 8.0 Amenities ### 6.0 Staff & service ### 10 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 5 8 - Good 0 6 - Okay 1 4 - Poor 1 2 - Terrible 3 ### 10/10 Excellent #### Yuriy 5 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice and cozy. ##### Yuriy Stayed 8 nights in Jun 2025 ### 10/10 Excellent #### Joshua 8 May 2025 Liked: Cleanliness, room comfort, communication ##### Joshua Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Angini 8 May 2025 Disliked: Cleanliness, property conditions & facilities, communication ##### Angini Stayed 4 nights in Apr 2025 ### 2/10 Terrible #### Houshu 25 Oct 2022 Disliked: Cleanliness, communication 予約がされていなく 大変迷惑しました ##### Houshu Stayed 20 nights in Oct 2022 ### 10/10 Excellent #### Ayako 31 Jul 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication コンドミニアムのお部屋なのでホテルより広くゆったり過ごせました。リビングルームに寝室が2つ、バスルームも2つあり快適でした。 コンドミニアムにあるジムやプールも使えるし、一階ゲートすぐ横にセブンイレブンもあり便利です。 ロケーションは、パビリオンモールやLOT10、ららポートへも歩ける距離でした。 ホテルステイも含め、今回の宿泊先をどこにしようかかなり迷って最終的にここに決めましたが、ここにして良かったと思いました。 ##### Ayako Stayed 5 nights in Jul 2022 ### 6/10 Okay #### Shi 30 Jun 2022 Liked: Communication Excellent location! The cleaning crew can do better. There was an ant infestation and multiple other bugs. NO HOT WATER FOR SHOWER, I don’t understand why - our property manager, as nice as he was, didn’t give a solution or explanation. ##### Shi Stayed 2 nights in Jun 2022 ### 4/10 Poor #### Samia 2 Jan 2020 Disliked: Staff & service, room comfort #### Je déconseille fortement Je déconseille fortement de séjourner dans cette hôtel déjà c'est une location faite par un particulier, de + quand nous sommes arrivés dans la chambre j'ai été totalement déçu, la déco est basique, le canapé est cassé et taché, le propriétaire n'a même pas nettoyé le canapé il a simplement caché les tâches du canapé en le recouvrant avec des plaids , les lits ne sont pas du tout confortable, un des deux lits était abîmé , on sentait les ressorts dans les côtes, la climatisation sentait le moisi ! On l'a signalé au propriétaire en lui disant que j'avais des allergies et que la climatisation avait un souci et que cela me gênait pour respirer , nous lui avons demandé de nous trouver une solution , et il n'a pas pris la peine de répondre à mes messages ! Alors que dès notre arrivée on a échangé les numéros de téléphone, et il nous a dit "si vous avez besoin de quoi que se soit , appelez moi" et bien ce n'est pas vrai du tout ! Il n'a pas répondu à notre réclamation mais par contre il a osé nous demander quelques jours après de lui donner les matelas que nous avions en trop dans l'appartement pour satisfaire d'autres clients alors que moi j'étais malade à cause de sa climatisation . A ce prix là vous trouverez un plus belle hôtel avec un meilleur service client sur Kuala Lumpur il y a tellement de choix. Cela fait la deuxième fois que nous allons sur KL et si je dois y retourner je ne retournerai jamais dans cette hôtel ça a été la pire expérience de notre voyage. ##### Samia Stayed 5 nights in Dec 2019 ### 10/10 Excellent #### Loke 19 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Loke Stayed 2 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller 29 Nov 2019 Liked: Cleanliness, amenities, property conditions & facilities ホテルではなくマンションの一室をオーナーが貸し出してるようです。 それを知らず、、、駐車場の入り口のガードマンに止められ、パスポートなどを見せると、一階にある会社に連れていかれました。そこではうちでは予約入ってないと言われ、、、予約ページのスクショが日本語版だったのでそこでWi-Fiを繋いでもらい英語版を見せ、会社の方に電話をして貰いました。英語が話せないので泣きそうになりました。10分ほどでオーナーがやって来て部屋の案内をしてくれました。部屋1LDKのマンション！かなり広か贅沢な作り。部屋の掃除は入りませんが、洗濯乾燥機もありますので、毎日タオルを洗濯して使いました。キッチン、フライパン、皿など生活用品は全て揃ってます。マンションの下にはセブンイレブンやレストラン、スーパーがあり、便利です。プールは50メートル弱あり、最高です。また泊まりたいです。プラザラヤット駅までは5分弱。駅の入り口がわかりにくいです。目の前が大きなホテルの廃墟？みたいな感じ、駅までの道に浮浪者が沢山いました。他の駅はすごく綺麗な中、薄暗くて少し怖い雰囲気です。 ##### Verified traveller Stayed 4 nights in Nov 2019 ## Expedia's Latest Trends ### Hotels > [Rooftop Pool KLCC View at Face Suite KL](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Rooftop-Pool-Klcc-View-At-Face-Suite-KL.h34006451.Hotel-Information) > > [The Chow Kit - 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