Entire apartment

The Robertson Residence KL

Property class: 2.5

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Located close to Jalan Alor and Petaling Street Market, The Robertson Residence KL provides a rooftop terrace, a garden and an outdoor entertainment area. Tee up with amenities such as a driving range at this apartment.

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Air-conditioning
  • Outdoor space

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, City View

A modern hotel room with a large bed, a nightstand with a lamp, a potted plant, and a city view through large windows.

Standard Double Room, City View

  • City view
  • 577 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, Balcony, City View

A modern hotel room with a large bed, a nightstand with a lamp, a view of the city, and a window with curtains.

Luxury Suite, Balcony, City View

  • City view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, City View

A bedroom with a large window, a bed with blue bedding, and a view of a cityscape including a tower.

Family Room, 2 Bedrooms, City View

  • City view
  • 900 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
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About the area

Located in Bukit Bintang, a neighbourhood in Kuala Lumpur, The Robertson Residence KL is near the airport and near a metro station. Petaling Street Market and Berjaya Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Petrosains Science Discovery Centre and Perdana Botanical Gardens are also worth visiting. Visit our Kuala Lumpur travel guide
View more Apartments in Kuala Lumpur
Map
2 Jalan Robertson, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50150

What's nearby

  • A bustling street market with people dining at tables, food stalls, and large cooking pots.
    Jalan Alor
    5 min walk - 0.3 miles
  • A busy urban street with various vehicles, including taxis and a large truck.
    Changkat Bukit Bintang
    7 min walk - 0.4 miles
  • A large indoor amusement park with a roller coaster, Ferris wheel, and various rides.
    Berjaya Times Square
    8 min walk - 0.5 miles
  • A busy street with a prominent sign for Jalan Petaling Street.
    Petaling Street Market
    9 min walk - 0.5 miles
  • Lot 10 Shopping Centre
    12 min walk - 0.7 miles

Getting around

  • Imbi Station
    13 min walk
  • Kuala Lumpur Masjid Jamek Station
    15 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    34 min drive

Restaurants

  • VCR
    6 min walk
  • Just Fruits Neighbourhood Market
    1 min walk
  • Jamaica Blue
    2 min walk
  • Bamboo Garden Bistro
    1 min walk
  • Bröom at Bukit Bintang
    4 min walk

About this property

The Robertson Residence KL

  • Apartment near Berjaya Times Square
  • Close to Jalan Alor and Petaling Street Market, The Robertson Residence KL provides a rooftop terrace, a garden and an outdoor entertainment area. Tee up with amenities such as a driving range at this apartment.
  • Other perks include:
    • 15 outdoor pools and a children's pool
    • Free self-parking
    • Hot springs on-site, a lift and outdoor furniture
  • Room features
  • All guest rooms at The Robertson Residence KL offer comforts, such as air conditioning.
  • More conveniences in all rooms include:
    • Free toiletries and hairdryers
    • Kitchens, dishwashers and microwaves

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Frequently asked questions

Does The Robertson Residence KL have a pool?

Yes, this property has 15 outdoor pools and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

Is The Robertson Residence KL pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Robertson Residence KL?

Self-parking is free at this property.

What time is check-in at The Robertson Residence KL?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of MYR 82 (subject to availability). Late check-in is available from 11:30 AM to 11:30 PM for a fee of MYR 50.

What time is check-out at The Robertson Residence KL?

Checkout is at 11:30 PM.

Where is The Robertson Residence KL located?

Located in Bukit Bintang, this golf apartment building is within a 15-minute walk of Jalan Alor, Petaling Street Market and Berjaya Times Square. Pavilion Kuala Lumpur and Kuala Lumpur Tower are also within 1 mile (2 km). Imbi Station is 13 minutes by foot and Hang Tuah Station is 13 minutes.

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Reviews

The Robertson Residence KL Reviews

4.8

4.8

Cleanliness

5.0

Amenities

5.4

Property conditions & facilities
Rating 10 - Excellent. 3 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 7 out of 11 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and tidy, and you could see all the sights of Kuala Lumpur, especially KLCC, from the room. The table on the balcony for coffee was excellent.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Host was very responsive and welcoming
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Checkin was a painno offfice
Stayed 7 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, communication
They were fully booked when i went for check in, and they havent processed my refund yet.
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, communication
Terrible. paid in advance 1 month ago, and they still gave away my rooms. I ended up walking around with my 14 year old at 11 pm looking for a place to stay. Even with 24 hours notice for the 2nd night they have given away my second night, so i had to find another hotel. Still dont have my refund.
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Communication
Neglected to inform me that my room had been cancelled due to over booking. Not sure if room was cancelled due to the fact I wanted to pay on arrival as opposed to them taking money before I arrived. The online help system is no help at all stating could take up to 48 hours to get back to me. This was terrible not helpful at all once you’re standing on the side of the road not sure where to go or what to do made my arrival to KL very stressful when it didn’t need to be. The company needs to communicate better to make people have a better opportunity to find another location when you know you’ve overbooked.
Stayed 5 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, communication
Made a reservation 2 months before the trip. Got an email from the accommodation that they were fully booked and cancelled the reservation on the day I was supposed to check in. Arrived at the venue at 3am without knowing. They just told me to contact Hotels.com and asked me to get a refund. Contacted the website and they just confirmed the refund. I had to book a room on my own at 8 or 9am. This is the worst experience and probably the worst nightmare that can happen to the tourists. This whole experience set the tone for the stay in KL and both the accommodation and the website, Hotels.com, wouldn't take the responsibility and were unreliable. If you ever consider booking a room at this venue through this website, think twice please
Stayed 4 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Would not reccomend staying here I booked a “luxury suite” here via Expedia in October. The experience was extremely disappointing: Misrepresentation: This is not a hotel, but there is no indication of this during the booking process. The property was advertised as a "luxury suite", but the reality was far below expectations—grubby, poorly maintained, and lacking basic amenities, 1 towel, mismatched crockery. It matches the website pictures in layout only and not in quality. Security Issues: There is no reception desk & the key locker did not lock, the apartment electronic lock was disabled by a piece of metal screwed over the lock, and the owner admitted previous guests had not returned keys raising serious safety concerns. Stressful Experience & Poor Support: Despite repeated attempts to get check-in instructions, I received them only while boarding my flight!!. Expedia agents were unable to resolve the situation, at one stage starting a canclellation process, leaving me stressed and uncertain throughout the flight. We ultimately left after one night and booked alternative accommodation. Expedia’s initial response was to cite the property’s non-refundable policy, ignoring the misrepresentation and safety issues. After a lengthy process dealing with multiple people, I was finally compensated with a partial refund. I strongly advise caution when booking this apartment. Listings should be accurate, and customer support should prioritize traveler safety and well-being.
Poor quality linen & lamp
Missing pictures but adhesive remained
Grubby walls
Water stains
Stayed 9 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication
Der var ikke noget ledigt værelse til os så vi kunne aldrig tjekke ind og vi har ikke fået pengene tilbage, så kan slet ikke anbefale
Stayed 4 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
ドアの鍵は壊れているので、鍵は掛からない。上部に取り付けてあるドアフックのみ。WifiはLocalのUnifiが設置されているがアクセスポイントに問題があり、繋がらない、部屋の枕やベッドシーツ、その他のシーツ諸々が悪臭を放ちクリーニングはされていない。ダブルブッキングが起こった理由かは定かではないが、初日から泊まることができず予定の日数の約半分を別の提示された7.5km離れたコンドへ泊まる（通常の旅行者では行きにくいところ）。オーナーは明らかに現地人ではないのでやり取りに違和感がある。レスポンスが遅い、言い訳などが顕著に目立つなど。 総評は悪いですが、この部屋だけに関することなのでほかの部屋はきれいだと思います。立地は問題なしです。
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Stayed 5 nights in Jun 2025