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Map 11 Jalan Sultan Ismail Kuala Lumpur 50250 Malaysia 020 3564 5165

Get an overview of this hotelFamily-friendly Kuala Lumpur hotel in Golden Triangle, near Petronas Twin Towers

Collecting Nectar Points

Popular property highlights

Free self parking
Free WiFi
Restaurant
Outdoor pool
Laundry facilities

Location

This family-friendly Kuala Lumpur hotel is located in the entertainment district, within a 15-minute walk of Kuala Lumpur Convention Centre and Petronas Twin Towers. Suria KLCC Shopping Centre and Kuala Lumpur Tower are also within 1 mile (2 km).

Hotel features

Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site.

Room amenities

All 662 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Guests will also find 24-hour room service, minibars and premium bedding.

Shangri-La Hotel - Kuala Lumpur

11 Jalan Sultan Ismail Kuala Lumpur 50250

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Shangri-La Hotel - Kuala Lumpur features an outdoor pool and a health club. The hotel offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include A poolside bar and A bar/lounge. A computer station is located on-site and wireless Internet access is complimentary.

15 meeting rooms are available. This luxury hotel also offers a kid's pool, a hot tub and a sauna. On-site self parking is complimentary.

Shangri-La Hotel - Kuala Lumpur has designated areas for smoking.

  • Express check-in 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Shopping centre shuttle (surcharge) 
  • Lift 
  • Full-service spa 
  • 24-hour front desk 
  • Poolside bar 
  • Conference space 
  • Porter 
  • Grocery/convenience store 
  • Restaurant 
  • Express check-out 
  • Tours/ticket assistance 
  • Coffee shop or café 
  • Free self parking 
  • Steam room 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Sauna 
  • Outdoor pool 
  • Health club 
  • Babysitting or childcare (surcharge) 
  • Limo or Town Car service available 
  • Computer station 
  • Supervised childcare/activities (surcharge) 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 15 
  • Terrace 
  • Luggage storage 
  • Supervised childcare/activities 
  • Hair salon 
  • Breakfast available (surcharge) 
  • Train station pickup (surcharge) 
  • Gift shops or newsstand 
  • Conference centre 
  • Designated smoking areas 
  • Shopping on site 
  • Laundry facilities 
  • Spa tub 
  • Total number of rooms - 662 
  • Television in common areas 
  • Number of floors - 28 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Premium TV channels 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Room service (24 hours) 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • In-room childcare (surcharge) 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • Desk 
  • Satellite TV service 
  • Free wired Internet 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Free WiFi 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Shangri-La Hotel - Kuala Lumpur has a restaurant on-site.

24-hour room service is available.

Nearby Things to Do

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby 
  • Fitness classes on site 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

  • Sauna in spa 
  • Spa tub in spa 
  • Reflexology 
  • Body treatments 
  • Hydrotherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time ends at 10 PM

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 58.3 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: MYR400 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: MYR105 per person (approximately)
  • An early check-in fee will be charged
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR58.3 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Shangri-La Hotel Kuala Lumpur
  • Shangri-La Kuala Lumpur
  • Shangri La Kuala Lumpur
  • Shangri La Hotel Kuala Lumpur

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. One child aged 11 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.


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