Title: Resort Suites at Bandar Sunway Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Resort Suites at Bandar Sunway Hotel connected to a shopping centre in Petaling Jaya with a 24-hour fitness centre ![Front of property – evening/night](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/bf18d407.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive Studio, 2 Single Beds, Kitchenette | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/0921e6ca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony view](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/63f03521.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, stovetop, coffee/tea maker](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/bb6ce037.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/3ebd97b6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Resort Suites at Bandar Sunway offers practical amenities for today's travelers. Enjoy a 24-hour fitness center, hair salon, in-room WiFi, dry cleaning, luggage storage, and concierge services for an effortless stay. 7.0 Good ## Popular amenities - Housekeeping - Kitchen - Gym - Laundry - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=11904967&PinnedHotelID=11904967&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=11904967&PinnedHotelID=11904967&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=11904967&PinnedHotelID=11904967&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=11904967&PinnedHotelID=11904967&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=11904967&PinnedHotelID=11904967&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=11904967&PinnedHotelID=11904967&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=11904967&PinnedHotelID=11904967&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=11904967&PinnedHotelID=11904967&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 17 of 17 rooms ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/29648167.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Studio - Sleeps 2 ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/ff7074e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Studio - Sleeps 2 ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/cd6bf1a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Studio - Sleeps 2 ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/6655553d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Studio - Sleeps 2 ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/3de4db89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 1 King Bed, Kitchenette ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchen - 450 sq ft - Sleeps 2 - 1 King Bed ![Deluxe Studio, 2 Single Beds, Kitchenette | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/ad4f1b3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 2 Single Beds, Kitchenette ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchen - 450 sq ft - Sleeps 2 - 2 Single Beds ![Executive Studio, 1 King Bed, Kitchenette | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/33b4fcd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio, 1 King Bed, Kitchenette ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchen - 500 sq ft - Sleeps 2 - 1 King Bed ![Executive Studio, 2 Single Beds, Kitchenette | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/bbccf25b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio, 2 Single Beds, Kitchenette ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchen - 500 sq ft - Sleeps 2 - 2 Single Beds ![Executive Suite, 1 Bedroom, Kitchenette | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/ffd8d9c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom, Kitchenette ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchen - 699 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Family Triple Room, Kitchenette | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/0a171571.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room, Kitchenette ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchen - 549 sq ft - Sleeps 3 - 1 King Bed and 1 Single Bed ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/d8d8a703.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - Sleeps 3 ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/73fc1666.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Studio With Lagoon View - Sleeps 2 ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/3de4db89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Studio ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Kitchen Fridge - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/113503a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Suite - Sleeps 3 ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/fc9a47f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Deluxe King Studio - Sleeps 3 ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/12000000/11910000/11905000/11904967/1c41a092.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Studio Lagoon View - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Resort-Suites-At-Bandar-Sunway.h11904967.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Resort-Suites-At-Bandar-Sunway.h11904967.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.07256%2C101.60943&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=K5NmqTPmczrnB6Ca3sAdpsBu9N4=) B1,Resort Suites Hotel@PyramidTower East, Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 46150 #### What's nearby - Sunway Pyramid Convention Centre - 2 min walk - 0.1 miles - Sunway Mentari Business Park - 2 min walk - 0.1 miles - Pinnacle Sunway - 3 min walk - 0.2 miles - Sunway Pyramid Mall - 7 min walk - 0.4 miles - Sunway Lagoon Theme Park - 9 min walk - 0.5 miles #### Getting around - SS 15 - 4 min drive - Taman Bahagia Station - 7 min drive - Subang (SZB-Sultan Abdul Aziz Shah) - 20 min drive #### Restaurants - ‪ABC One Bistro - ‬1 min walk - ‪Restoran Nasi Kandar Shaaz - ‬1 min walk - ‪yeast - ‬1 min walk - ‪Sushi Zanmai (壽司三味) - ‬1 min walk - ‪Shu Da Xia HotPot 蜀大侠火锅 - ‬1 min walk ## About this property ### Resort Suites at Bandar Sunway Hotel near Sunway Pyramid Mall Located close to Pinnacle Sunway and Hospital Pusat Perubatan Sunway, Resort Suites at Bandar Sunway provides a hair salon, dry cleaning/laundry services and a 24-hour gym. Stay connected with free in-room WiFi. You'll also find perks such as: - A vending machine, luggage storage and ATM/banking services - Smoke-free property, concierge services and a lift - A front desk safe Room features All rooms are individually furnished, and have comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches such as free WiFi and safes. Extra amenities include: - Bathrooms with bidets and shower/bath combinations - Flat-screen TVs with cable channels - Balconies, separate sitting areas and kitchens ## Similar properties ![Free minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/16000000/15070000/15066000/15065941/751539a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunway Lagoon Hotel (formerly Sunway Clio Hotel) Bandar Sunway - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 510 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=15065941&PinnedHotelID=15065941&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/20000000/19440000/19439200/19439109/dc164376.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Raintree Resort suites at Bandar Sunway Bandar Sunway - Kitchen - Free WiFi - Air conditioning - Laundry 6.8 16 reviews £43 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=19439109&PinnedHotelID=19439109&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/15100/15036/5f0de73a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Petaling Jaya Petaling Jaya - 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2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=13266168&PinnedHotelID=13266168&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/60000/54300/54219/915de602.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Kuala Lumpur Kuala Lumpur City Centre - Pool - Spa - Kids pool - Free WiFi 8.8 Excellent 1,017 reviews £109 includes taxes & fees 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=54219&PinnedHotelID=54219&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Things to do - 24-hour gym ### Family friendly - In-room kitchen - In-room microwave - In-room refrigerator - Laundry facilities - Living room - Soundproofed rooms ### Conveniences - ATM - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 15 floors - Built in 2006 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Free bottled water - Hob - Kitchen - Microwave - Refrigerator - Rice cooker ### More - Air conditioning - Desk - Individual decor - Individual furnishings - Iron/ironing board - Living room - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon A late check-out fee will be charged ### Special check-in instructions There is no front desk at this property Guests will receive lockbox information This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link Information provided by the property may be translated using automated translation tools ### Access methods Lockbox ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MYR 100.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MYR 150.00 per stay We have included all charges provided to us by the property. ### Optional extras - A late check-out fee will be charged - Housekeeping fee: MYR 80; may vary based on length of stay - Rollaway bed fee: MYR 100.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Best View Resort Suites Petaling Jaya Best View Suites Petaling Jaya Resort Suites Bandar Sunway Petaling Jaya Resort Suites Bandar Sunway Suites Bandar Sunway Petaling Jaya Suites Bandar Sunway Resort Suites at Bandar Sunway Hotel Resort Suites at Bandar Sunway Petaling Jaya Resort Suites at Bandar Sunway Hotel Petaling Jaya ## Frequently asked questions ### Is Resort Suites at Bandar Sunway pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Resort Suites at Bandar Sunway? > Resort Suites at Bandar Sunway doesn't offer parking. ### What time is check-in at Resort Suites at Bandar Sunway? > Check-in start time: 3:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available. ### What time is check-out at Resort Suites at Bandar Sunway? > Checkout is at noon. Late checkout is available for a fee. ### Where is Resort Suites at Bandar Sunway located? > Located in Bandar Sunway, this hotel is within a 10-minute walk of Sunway Pyramid Mall and Pinnacle Sunway. Hospital Pusat Perubatan Sunway and Taylor's College are also within 3 mi (5 km). Kuala Lumpur Setia Jaya KTM Komuter Station is 20 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Resort Suites at Bandar Sunway Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 27 8 - Good 64 6 - Okay 53 4 - Poor 18 2 - Terrible 14 ### 6.8/10 Cleanliness ### 7.2/10 Staff & service ### 6.6/10 Amenities ### 6.4/10 Property conditions & facilities ### 5.6/10 Eco-friendliness ### 6/10 Okay #### Kelly 27 Oct 2025 Liked: Staff & service Disliked: Property conditions & facilities Room although spacious, would benefit from an upgrade. Bathtub had black mould growing in the grout. The lobby is in the basement of another hotel which was confusing to navigate and find at first. Feels like more of a budget option. ##### Kelly Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Senthil 9 Jul 2024 Great location and in the heart of Sunway city ##### Senthil Stayed 2 nights in Jul 2024 ### 8/10 Good #### Verified traveller 23 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room is good and would be better if hair conditioner and better iron board is provided. ##### Verified traveller Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Joseph 11 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like everything ##### Joseph Stayed 5 nights in Nov 2022 ### 8/10 Good #### Verified traveller 10 Dec 2023 Liked: Staff & service #### If you don't mind Beds OK, furniture run down especially kitchen cabinets. Air- conditional leak water in the middle of the night. Location perfect ##### Verified traveller Stayed 4 nights in Dec 2023 ### 6/10 Okay #### Samuel 29 Aug 2023 Liked: Staff & service Everything you need literally can be found within minutes of walk. I mean everything! Ranging from necessities to luxury goods or electronics and sporting stufs. A cinema within Sunway, a theme park, a huge-ass pool with the worlds largest Wave Pool. I mean, can't really as for more apart from the very old furniture that felt like it was falling apart... ##### Samuel Stayed 3 nights in Aug 2023 ### 2/10 Terrible #### Verified traveller 12 Jun 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not recommended Very old apartment and everything is not working well. Upholstery was dirty and stained. Not recommended. For this price we could have got a much cleaner and better hotel. ##### Verified traveller Stayed 2 nights in Jun 2024 ### 4/10 Poor #### Sandy 30 Mar 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worse Hotel This is the worse hotel I had ever stay. Will not come back again. Smelly and uncomfortable stay. Fridge is not cool and the parking lot have not operate , can’t get out and I get hurt no one help. Ridiculous! ##### Sandy Stayed 1 night in Mar 2023 ### 2/10 Terrible #### Verified traveller 19 Jan 2016 Disliked: Cleanliness, room comfort #### Aircon not cold Stay was just ok. Aircon wasn't cold when we stayed. Went to the counter midnight and there wasn't anyone there. Thought of just letting them know when I checked out but they say OH. Really? ##### Verified traveller ### 6/10 Okay #### Sharon 2 Nov 2022 Liked: Cleanliness Old chairs & can break anytime. Iron board need needed to be change. Frontdesk/receiption area surprisingly on Lower Ground & spooky. ##### Sharon ### 4/10 Poor #### Eugene 20 Dec 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### First and last Hotel room was old, pillows were old and flat, mattress hard. Air con compressor was noisy. Worst of all, reception only operates from 8am to 10pm. I check out at 7:30am and couldn’t get my deposit back!! ##### Eugene Stayed 5 nights in Dec 2022 ### 2/10 Terrible #### Kevin 9 Aug 2023 Disliked: Cleanliness, amenities, property conditions & facilities This is by far the worst hotel I have ever stayed. The photos posted are nothing like the actual condition of the room we stayed in. The room needs a serious update. Curtains have holes, bedsheets and pillows are full of stains, towels smell foul, and the furniture are worn out. Did I mention check in and out is down at the basement level where the emergency exit and parking garage entrance is? The only positive things I can think of is the location of the hotel and the friendliness of the hotel reception staff. Please stay away from this hotel! ##### Kevin Stayed 2 nights in Aug 2023 ### 6/10 Okay #### Verified traveller 16 Dec 2022 #### In need of upgrading! The check in counter was pathetic. We walked through a posh lobby only to be ushered to the basement. What a drastic change. Looked more like a goods receiving counter more than a check in counter. Rooms were clearly old and definitely lacked maintenance. The shower curtains smelt bad but we could not get them changed as there wasn’t any housekeepers then. Only consolation was the large room! Definitely in need of an upgrade urgently!! ##### Verified traveller Stayed 1 night in Dec 2022 ### 6/10 Okay #### S 3 Dec 2022 Liked: Cleanliness, amenities Resort suites is co located in the same building as Sunway Pyramid Hotel and shares the same parking facilities. So it is very convenient for shopping, dining and visiting the Sunway Lagoon theme park. Just wear your swim gear from your room to go. Parking is not complimentary for Resort Suites guest nor is there any per entry system i.e. you pay general public rates and you can go in and out as necessary. Rates is about RM20 per day from midnight to midnight but I couldn’t make sense of the exact rates. The room has 1 bathroom, a kitchenette with some basic cutlery and crockery , 2 beds and balcony. Towels and basic toiletries are provided and there is a minimal housekeeping service everyday (change towels and empty bins). The check in process was abit wonky, with Resort Suites not having my booking despite me receiving an email from them asking if I needed airport transfer services. While the counter staffer was friendly and tried his best, his supervisor told him to tell me Expedia messed up my booking and I should check with “Raintree”, apparently another smaller operation also operating out of the same set of serviced apartments. I had to contact Expedia and Craig from Expedia was very helpful in clearing up my situation. Kudos to Craig and the unknown male counter staff from Resort Suites for smoothing out everything but points deducted for the Resort Suites backend for first losing my booking and then trying to duck by pushing me to another operator. ##### S Stayed 4 nights in Nov 2022 ### 2/10 Terrible #### Sui Ha 17 May 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort 所謂的酒店就不似酒店，超污糟，床單有跡，完全唔ok…服務員態度係good ##### Sui Ha Stayed 3 nights in May 2023 ### 4/10 Poor #### Gin Chuan 25 Jun 2022 Disliked: Cleanliness, property conditions & facilities, room comfort #### Not worthy of the amount paid Small lobby is at basement carpark, unbelievable. Room is big but old. No free parking as a hotel guest. Not worthy of the amount paid. Never to stay again in this resort. ##### Gin Chuan Stayed 2 nights in Jun 2022 ### 6/10 Okay #### Sajeep 17 Jun 2022 Disliked: Amenities, property conditions & facilities Balcony door not working, we kept closed always. Condition of the property not so good. ##### Sajeep Stayed 3 nights in Jun 2022 ### 8/10 Good #### Sharon 5 May 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice and comfort stay. Nice and clean room with kitchenette, queen sized bed. Pretty good view looking at lagoon and water sport activities from the room. Aircon look new and is quiet during the stayed. Good location within Sunway Pyramid shopping mall. ##### Sharon Stayed 2 nights in Apr 2022 ### 4/10 Poor #### ha, vietnam 4 Mar 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The reception counter check in is at basement. No lift. Have to go by staircase. Cleaning service time is after 3pm. Even I had to call to get the cleaning service at 9.30pm. No facilities. Quality of all equipment are poor condition. General It is poor. ##### ha Stayed 3 nights in Feb 2020 ### 4/10 Poor #### LynnY, Singapore 28 Jan 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Came during CNY. We took family room. In Expedia indicated free extra bed for children aged below 2 years and below. We have requested for extra bed for our kids age 1 & 2 yrs old.And was told there that they will charge us $100 per night. After I argue of what has been mislead us that indicated as FOC, now they change the condition. But they still charge us $400 in total for the extra bed. I could hv book another room but it’s too late coz fully book most places and I had paid for my 1st room. And the kids were dead tired cos of Long journey to KL. And then there is No room service as well. Dissapointed cos it’s expensive for a hotel that is like a service budget apartment. ##### LynnY Stayed 2 nights in Jan 2020 ### 6/10 Okay #### seunghee 12 Jan 2020 #### 위치는 최상. 숙소컨디션은 보통 선웨이 라군에 놀러가기위해서 잡은숙소 숙소위치는 최상이다 쇼핑몰과 워터파크가 도보로 가능하니 아쉬운건..오래된건물 가격대비 숙소컨디션이 좋지는않다. 하지만 위치때문에 만족함 ##### seunghee Stayed 1 night in Jan 2020 ### 4/10 Poor #### Turki 6 Jan 2020 Disliked: Cleanliness, staff & service فيه قليل من الحشرات ( نمل ابيض ) ##### Turki Stayed 3 nights in Jan 2020 ### 2/10 Terrible #### Mi Wah amy 27 Dec 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A nightmare This apartment made my holiday a nightmare. First of all, the price was 5 stars but the apartment was like 2 stars maximum. Though the location was convenient, the room cleanliness was sub standard. The furniture were old and the surface of the cupboards, tables were dusty with lots of scratches. The most unacceptable thing was there were so many ants coming out from cupboards in the kitchen. They provided daily cleaning but the staff just replenished the water and made up the bed sheet without changing it. The floor was not cleaned neither the table nor toilet. And the ants problem was not tackled with just spraying a little bit of cleaner then the staff said it was done. They had not try their effort to deal with it. And another horrible experience was the air conditioning either it was too cold or just like shut off. I didn’t have a good night sleep every single night as I was woken up by the warm temp or the chill. And I don’t know it was lucky or not, when the day I checked out, I saw a bunch of hair in the kitchen floor. And I am so sure it was not from me or my mom as we both had short hair which hardly could Make a bunch of hair in one over night because the hair was not found before I slept at the night before checked out. I would recommend you think twice before you book this apartment, must be a regret! ##### Mi Wah amy Stayed 4 nights in Dec 2019 ### 6/10 Okay #### Miss Ling Yen 27 Dec 2019 Liked: Cleanliness, property conditions & facilities, room comfort The check in counter was at basement car park, a very tiny and humble one. But the room was big and clean. Many restaurants and eatery around so no worries on getting food anytime. ##### Miss Ling Yen Stayed 2 nights in Sep 2019 ### 8/10 Good #### Wai Leng 22 Dec 2019 Liked: Cleanliness, staff & service, room comfort #### Good location Apartment provided the basic necessities so it was good enough for us. Loved the location; lots of shopping choices and eateries nearby. ##### Wai Leng Stayed 4 nights in Dec 2019 ## Expedia's Latest Trends ### Hotels > [Ceylonz Suites by MyKey](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Ceylonz-Suites-By-MyKey-Global.h56546649.Hotel-Information) > > [Four Seasons Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Four-Seasons-Hotel-Kuala-Lumpur.h21122615.Hotel-Information) > > [Traders Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Traders-Hotel-Kuala-Lumpur.h1468622.Hotel-Information) > > [Berjaya Times Square Hotel, Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Berjaya-Times-Square-Hotel.h1050442.Hotel-Information) > > [Shangri-La Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Shangri-La-Kuala-Lumpur.h20634.Hotel-Information) > > [Ramada Suites by Wyndham Kuala Lumpur City Centre](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Ramada-Suites-By-Wyndham-Kuala-Lumpur-City-Centre.h21306230.Hotel-Information) > > [InterContinental Kuala Lumpur by IHG](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-InterContinental-Kuala-Lumpur.h425974.Hotel-Information) > > [One World Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-One-World-Hotel.h1682979.Hotel-Information) > > [Rooftop Pool KLCC View at Face Suite KL](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Rooftop-Pool-Klcc-View-At-Face-Suite-KL.h34006451.Hotel-Information) > > [The Chow Kit - an Ormond Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Chow-Kit-An-Ormond-Hotel.h39812138.Hotel-Information) > > [Mercure Kuala Lumpur Shaw Parade](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Mercure-Kuala-Lumpur-Shaw-Parade.h16324337.Hotel-Information) > > [JW Marriott Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-JW-Marriott-Kuala-Lumpur.h54219.Hotel-Information) > > [Pavilion Hotel Kuala Lumpur Managed by Banyan Tree](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Pavilion-Hotel-Kuala-Lumpur-Managed-By-Banyan-Tree.h31618683.Hotel-Information) > > [Banyan Tree Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Banyan-Tree-Kuala-Lumpur.h22812809.Hotel-Information) > > [Melia Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Melia-Kuala-Lumpur.h21112.Hotel-Information) > > [Grand Hyatt Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Grand-Hyatt-Kuala-Lumpur.h5232813.Hotel-Information) > > [DoubleTree by Hilton Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-DoubleTree-By-Hilton-Hotel-Kuala-Lumpur.h385545.Hotel-Information) > > [Grand Millennium Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Grand-Millennium-Hotel-Kuala-Lumpur.h524557.Hotel-Information) > > [The Westin Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Westin-Kuala-Lumpur.h970684.Hotel-Information) > > [Hotel Stripes Kuala Lumpur, Autograph Collection](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hotel-Stripes-Kuala-Lumpur.h17352205.Hotel-Information) > > [Hilton Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hilton-Kuala-Lumpur.h901881.Hotel-Information) > > [EQ Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-EQ-Kuala-Lumpur.h34993183.Hotel-Information) > > [PARKROYAL COLLECTION Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-PARKROYAL-Kuala-Lumpur.h14489.Hotel-Information) > > [Pullman Kuala Lumpur City Centre Hotel & Residences](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Pullman-Kuala-Lumpur-City-Centre-Hotel-Residences.h899847.Hotel-Information) > > [Verdant Hill Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Verdant-Hill-Hotel-Kuala-Lumpur.h13478286.Hotel-Information) > > [Mandarin Oriental, Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Mandarin-Oriental-Kuala-Lumpur.h200564.Hotel-Information) > > [The Ritz-Carlton, Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Ritz-Carlton.h81788.Hotel-Information) > > [Holiday Inn Express Kuala Lumpur City Centre by IHG](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Holiday-Inn-Express-Kuala-Lumpur-City-Centre.h13117977.Hotel-Information) > > [PARKROYAL Serviced Suites Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-PARKROYAL-Serviced-Suites-Kuala-Lumpur.h3900350.Hotel-Information) > > [THE FACE Suites Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Face-Suites-Kuala-Lumpur.h13297574.Hotel-Information)