Title: Rainbow Suites at Times Square Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Rainbow Suites at Times Square Family-friendly aparthotel with 6 restaurants and bars/lounges ## Photo gallery for Rainbow Suites at Times Square ![Outdoor pool, pool loungers - Rainbow Suites at Times Square (Kuala Lumpur)](https://images.trvl-media.com/lodging/17000000/16040000/16039300/16039203/1c586b3c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Two Bedroom Apartment | In-room safe, desk, laptop workspace, soundproofing - Rainbow Suites at Times Square (Kuala Lumpur)](https://images.trvl-media.com/lodging/17000000/16040000/16039300/16039203/210a1d6c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast for a fee - Rainbow Suites at Times Square (Kuala Lumpur)](https://images.trvl-media.com/lodging/17000000/16040000/16039300/16039203/7925b774.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Rainbow Suites at Times Square (Kuala Lumpur)](https://images.trvl-media.com/lodging/17000000/16040000/16039300/16039203/b484d53b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Rainbow Suites at Times Square (Kuala Lumpur)](https://images.trvl-media.com/lodging/17000000/16040000/16039300/16039203/79954793.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Rainbow Suites at Times Square in central Kuala Lumpur offers a perfect balance of city energy and relaxation. Choose from six on-site restaurants, browse the art gallery, or dip in the outdoor pool. Unwind in the sauna and steam room after shopping at the hotel's convenient mall. ## Reviews 6.2 ## Popular amenities - Pool - Kitchen - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room £33 includes taxes & fees 6 Jan - 7 Jan ## Room options ### Check availability for these dates Tonight [Jan 1 - Jan 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=16039203&PinnedHotelID=16039203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=16039203&PinnedHotelID=16039203&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 2 - Jan 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=16039203&PinnedHotelID=16039203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=16039203&PinnedHotelID=16039203&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=16039203&PinnedHotelID=16039203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=16039203&PinnedHotelID=16039203&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=16039203&PinnedHotelID=16039203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=16039203&PinnedHotelID=16039203&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 4 of 4 rooms ### View all photos for Standard Room ![City view](https://images.trvl-media.com/lodging/17000000/16040000/16039300/16039203/9bc6c653.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Kitchenette Fridge LCD TV Private bathroom - 549 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Junior Room ![Junior Room | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/17000000/16040000/16039300/16039203/1a1c818f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Kitchenette Fridge LCD TV Private bathroom - 614 sq ft - City view - Sleeps 4 - 1 Queen Bed, 1 Single Bed and 1 Single Futon ### View all photos for Premier Room ![Premier Room | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/17000000/16040000/16039300/16039203/f74915dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Kitchenette Fridge LCD TV Private bathroom - 614 sq ft - City view - Sleeps 3 - 1 King Bed and 1 Single Bed ### View all photos for Two Bedroom Apartment ![Two Bedroom Apartment | Living area | LCD TV](https://images.trvl-media.com/lodging/17000000/16040000/16039300/16039203/9173d085.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Apartment ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Kitchenette Fridge LCD TV - 1066 sq ft - 2 bedrooms - City view - Sleeps 6 - 1 King Bed and 3 Single Beds ## You may also like Ad ![Family Quadruple Room | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/120000000/119050000/119042300/119042295/6ed04843.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Seeds Hotel Premier One City Subang Subang Jaya - Free Wi-Fi - Air-conditioning - Breakfast available - Room service £24 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Seeds-Hotel-Premier-One-City-Subang.h119042295.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=ef630503-a311-47f3-b534-c8ffb0bcaf1b&top_cur=GBP) Ad ![3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/24000000/23260000/23250900/23250849/315a6585.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Puchong Puchong Perdana - Pool - Kids’ pool - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Rainbow-Suites-At-Times-Square.h16039203.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Rainbow-Suites-At-Times-Square.h16039203.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.14278%2C101.70970&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=J_1k-82OnfqrRZnR71A2TegPGYc=) Bejaya Times Square East Tower, No. 1, Jalan Imbi Bukit Bintang, Kuala Lumpur, 55100 #### What's nearby - Berjaya Times Square \- 1 min walk \- 0.1 miles - Sungei Wang Plaza \- 2 min walk \- 0.1 miles - Jalan Alor \- 3 min walk \- 0.2 miles - Changkat Bukit Bintang \- 5 min walk \- 0.3 miles - Pavilion Kuala Lumpur \- 10 min walk \- 0.6 miles #### Getting around - Imbi Station - 2 min walk - Kuala Lumpur Pasar Seni Station - 3 min drive - Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive #### Restaurants - ‪Starbucks Reserve Bar - ‬2 min walk - ‪Starbucks - ‬2 min walk - ‪Rasa Utara - ‬3 min walk - ‪Hometown Hainan Coffee - ‬1 min walk - ‪Tangkak Beef Noodles 东甲牛腩面 - ‬1 min walk ## About this property ### Rainbow Suites at Times Square Family-friendly aparthotel with 6 restaurants and bars/lounges 6 restaurants, an outdoor pool and 4 bars/lounges are available at this smoke-free aparthotel. Additionally, a fitness centre, a poolside bar and 10 coffee shops/cafes are on-site. Each apartment features free WiFi and a kitchenette with a fridge, an oven and a microwave. Guests can appreciate conveniences, such as a sitting area and a coffee/tea maker, and other amenities include 24-hour room service and an LCD TV. Rainbow Suites at Times Square offers 30 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, slippers and complimentary toiletries. This Kuala Lumpur aparthotel provides complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is offered on a daily basis and hairdryers can be requested. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply. ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/94000000/93470000/93464300/93464237/de538608.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Bukit Ceylon Bukit Bintang - Pool - Washing machine - Free Wi-Fi - Air-conditioning 7.2 Good 7 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=93464237&PinnedHotelID=93464237&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools](https://images.trvl-media.com/lodging/104000000/103600000/103593400/103593346/f986497a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Family Apartment At Times Square Imbi - Pool - Kitchen - Free Wi-Fi - Air-conditioning 6.2 19 reviews £41 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=103593346&PinnedHotelID=103593346&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 5:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/30000000/29290000/29288100/29288061/017b5006.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Robertson Kuala Lumpur Bukit Bintang - 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Pool - Spa - Kids’ pool - Free Wi-Fi 7.0 Good 119 reviews £74 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=19893150&PinnedHotelID=19893150&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/10000000/9470000/9469100/9469062/5b6296ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Times Private Serviced Suites Bukit Bintang - Pool - Spa - Kids’ pool - Free Wi-Fi 7.8 Good 145 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=9469062&PinnedHotelID=9469062&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/20000000/19760000/19754800/19754766/cae957d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eastern Suites at Times Square KL Imbi - Pool - Kitchen - Free Wi-Fi - Restaurant 6.4 7 reviews £66 includes taxes & fees 7 Jan - 8 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=19754766&PinnedHotelID=19754766&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - 24-hour pool access - Outdoor pool - Pool loungers - Sauna - Steam room ### Internet - Available in the apartment: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Parking on site (MYR 15 per day) - Limited on-site self parking ### Family friendly - Baby bath - Changing table - Childcare (surcharge) - Children's pool - Playground - Supervised activities for children ### Kitchenette - Coffee/tea maker - Cookware, dishware, and utensils - Microwave - Oven - Refrigerator ### Dining - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 72 to 72 for adults and MYR 52 to 52 for children - 10 coffee shops/cafes - 24-hour room service - 4 bars/lounges - 6 restaurants - A poolside bar ### Bedrooms - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer (on request) - Separate bathtub and shower - Slippers - Towels provided ### Living spaces - Separate sitting area ### Entertainment - Art gallery - LCD TV ### Laundry - Laundry facilities ### Work spaces - 10 meeting rooms - 24-hour business centre - Conference centre (700 square foot of space) - Coworking space - Laptop workspace ### Comfort - Air conditioning ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - In-room accessibility - Lift - Low-height desk - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-width doorways - Smoke-free property ### Services and conveniences - 24-hour front desk - ATM - Concierge services - Daily housekeeping - Free newspapers in lobby - Grocery/convenience store - Iron/ironing board - Lockers - Luggage storage - Multilingual staff - Safe - Tour and ticket assistance ### Location highlights - In an entertainment district - In the city centre - Near a metro station - Near a train station - Near the airport ### Things to do - Children's pool - Designer stores - Gym - Ropes course - Shopping centre - Supervised activities for children - Outdoor pool (guest access) nearby - Theme park nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - 2 buildings - 30 units - 43 floors - Banquet hall - Connecting units available - Soundproofing ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:30 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before 11:30 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Check-out instructions The host requires you to complete the following before checking out: Return the keys ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MYR 100 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately MYR 72 to 72 for adults and MYR 52 to 52 for children - Airport shuttle fee: MYR 250 per room (one-way) - Self-parking fee: MYR 15 per day - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention 24-hour pool access Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Rainbow Suites Times Square Apartment Kuala Lumpur Rainbow Suites Times Square Apartment Rainbow Suites Times Square Kuala Lumpur Rainbow Suites Times Square Rainbow Suites at Times Square Aparthotel Rainbow Suites at Times Square Kuala Lumpur Rainbow Suites at Times Square Aparthotel Kuala Lumpur ## Frequently asked questions ### Does Rainbow Suites at Times Square have a pool? ### How much does it cost to stay at Rainbow Suites at Times Square? ### Is Rainbow Suites at Times Square pet-friendly? ### How much is parking at Rainbow Suites at Times Square? ### What time is check-in at Rainbow Suites at Times Square? ### What time is check-out at Rainbow Suites at Times Square? ### Does Rainbow Suites at Times Square provide a shuttle to the airport? ### Where is Rainbow Suites at Times Square located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Rainbow Suites at Times Square Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.8 Cleanliness ### 6.4 Location ### 7.0 Staff & service ### 7.4 Eco-friendliness ### 6.4 Property conditions & facilities 10 - Excellent 13 8 - Good 5 6 - Okay 12 4 - Poor 5 2 - Terrible 12 ## Reviews ### 10/10 Excellent #### Muhammad 2 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication It was an amazing stay at this property, "Rainbow Suites At Times Square". The location was great. The swimming pool was on level 15th which was very big. There was a big shopping mall in the middle of the hotel. The host was so amiable. ##### Muhammad Stayed 1 night in Apr 2025 ### 4/10 Poor #### Sanur 24 Sept 2025 Disliked: Property conditions & facilities We had two apartments, both require maintenance. We had cockroaches, broken tiles, dirty bathroom. ##### Sanur Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Taheeen'S 7 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication I enjoyed my stay here a lot. The services and staffs were very helpful and friendly all the time. The view from my room was mind blowing. The amenities were top. Recommended 10/10 🙏 ##### Taheeen'S Stayed 1 night in Mar 2024 ### 8/10 Good #### Adam 7 Feb 2024 Liked: Room comfort, communication #### sunny days at The Rainbow the pool was unreal and the pad very comfortable in general. think it needs heavy duty curtains for the bright Malaysian light. ##### Adam Stayed 5 nights in Jan 2024 ### 10/10 Excellent #### Thomas 21 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Good service ##### Thomas Stayed 1 night in Sep 2023 ### 6/10 Okay #### Faiyaz 10 Jan 2025 Liked: Amenities, communication Disliked: Cleanliness Fantastic Customer Service ##### Faiyaz Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Mary 22 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication It was an amazing well lit apartment along with ample space for the guests. There was warm water available 24 hours. I would recommend everyone to stay here as it is just walking distance away from main attractions. ##### Mary Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Anika 7 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Had a quality time with family. Swimming Pool and shopping mall were very nearby. My kids, they loved the environment and surroundings. Staffs were helpful, provided everything we needed and wanted. Thanks a lot for that. Full marks for that 💯 Recommended. ##### Anika Stayed 1 night in Mar 2024 ### 6/10 Okay #### Rajesh 14 Apr 2024 Disliked: Property conditions & facilities Very average only ##### Rajesh Stayed 3 nights in Feb 2024 ### 6/10 Okay #### Iz 22 Sept 2024 Liked: Amenities Disliked: Cleanliness, property conditions & facilities, communication Having hard time to check in. Ni contact details was given prior to check in. ##### Iz Stayed 3 nights in Sep 2024 ### 8/10 Good #### paul 6 Apr 2024 Liked: Room comfort Disliked: Cleanliness, communication #### Old but luxurious good location Very busy staff confused no organisation poor young man who had to attend to many unsatisfied guests he was trying to take in work load Room very musty after leaving AC on and opening all cupboard doors was ok spacious and located in side huge shopping mall location room old but stylish good size good hot water Good except check in experience maybe be prepared to wait for room ![](https://a.travel-assets.com/ugc/hotel-reviews/4F8549A9D86CF4838EBC724AC63E32B51F0B3E561712366039918.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### paul Stayed 1 night in Apr 2024 ### 4/10 Poor #### gustavo 14 Feb 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication I killed 8 roaches ##### gustavo ### 8/10 Good #### Jotis 6 Mar 2025 Liked: Cleanliness Check in process was a hassle. Normally one would go to a reception desk and check in. At Rainbow Suites, the security guard would have to summon one of the agents to come meet you in the lobby and check you in your room. The agent takes a while to get to the lobby. The room is spacious almost like an apartment with all amenities but it needs upgrade. The view from room was spectacular though. ##### Jotis Stayed 1 night in Mar 2025 ### 6/10 Okay #### Steven 8 May 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Start with the good points. Location is good. Check in horrible. Reception at East tower don’t know my booking. Waited awhile before check in was facilitated at 3 am. Then had to pay 110 MYR for the keypass and added 30 MYR for whatever tax which would be mentioned on the website. Hotel cleanliness was not good. Baby cockroaches in the room. Got beaten on my left eyelid. Water leaked on the floor bathroom. Musty smell, but host was helpful enough. ##### Steven Stayed 3 nights in May 2025 ### 4/10 Poor #### Verified traveller 14 Jul 2024 Disliked: Cleanliness, room comfort, communication #### Wasting Time on checking in Don't know who to contact when we reach lobby. We have to ask around and waited for 5hrs. The room is poorly maintained with bath tub abit chipped. The oven has foul smell. Cleanliness overall ok. ##### Verified traveller Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Neelam 17 Jul 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication As we entered we had to wait more than 2 hours for the agent we didn't know existed. The place and lobby to the room was so stinky and the room even worse. It looked like the sheets had someone slept on the bed just before us. It had a strong pee smell on the carpets. We could not stay there at all. We booked another place by the afternoon and left. We did not get any refubd back at all too. Please be careful when booking these places as none of the pictures were real on the website. ##### Neelam Stayed 5 nights in Jul 2024 ### 2/10 Terrible #### Sorabh 23 Jan 2024 Disliked: Cleanliness, room comfort, communication #### Dirtiest hotel ever The worst hotel ive ever booked, i entered the rroom and it was smelly so i left even after paying for 2 days. Had to book another hotel. The bedsheet which was supposed to be white was browning because it was not washed for long. The sofa was covered with a horribly dirty patchy cloth. The entire room was smelly and unclean. ##### Sorabh Stayed 2 nights in Jan 2024 ### 2/10 Terrible #### check khoon 28 Dec 2022 Disliked: Communication Booking was not valid when my family got there, one of them said they longer have listing with Expedia, tried calling the phone stated on the booking, take few times before someone picked up. And refund process from Expedia was terrible, i have to keep calling back 5-6 times before i finally get my refund. Everytime i called, all the agents keep telling me they will contact the owner and asked me to call back the next day to follow..they did not managed to contact the owner and they still keep this listing on their website.. ##### check khoon ### 2/10 Terrible #### Hasnain 24 Jul 2025 Disliked: Cleanliness, room comfort, communication #### Hotellet är bara en bluff. Rummen ser inte ut som Sängen och soffan var trasig i rummet. Var väldigt smutsigt. Inga handdukar. Wifi trasigt. El hängde öppet. Reception gick inte att kontakta. ![](https://a.travel-assets.com/ugc/hotel-reviews/7f7dad1b-1387-453b-9b33-18cd832cf10f-1753329137772.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1eca91da-2d6a-494f-a759-e2cbf987f365-1753329137785.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/42d82744-250c-498c-a155-3ab31d58348e-1753329137894.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/82e491ad-8915-4d37-8038-809434e7ed5e-1753329137675.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hasnain Stayed 3 nights in Jul 2025 ### 2/10 Terrible #### Ahlem 5 Nov 2024 Disliked: Cleanliness, room comfort, communication #### À fuire Je vous déconseille d’y séjourner .Gros manque de professionnalisme,manque de respect ,et aussi escrot . Nous avons réserver une chambre avec 1 grand lit ainsi que 3 lit simple .Une fois arriver la chambre ne correspond pas dutout le concierge me dit avec un grand sourire t’es pas content tu annule sachant que l’annulation n’est pas gratuite trop facile . Il nous sous classe et en plus il me demande de payer un supplément pour obtenir la chambre de départ .Les hôtel ne sont plus diriger par des malais donc optique argent argent deposit deposit cela n’était pas le cas avant .Je vous conseille de séjourner ailleurs . ![](https://a.travel-assets.com/ugc/hotel-reviews/0E0E6B01D7E16C6CDEB95BBB3031B47C82CAE13A1730443909668.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F869A1A01B046AA01F3F49F121133E9A28C2EBBB1730443914169.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/08FBC1654CCE15939BF467ABF914151F170BCDEE1730443913540.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ahlem Stayed 1 night in Oct 2024 ### 6/10 Okay #### Verified traveller 29 May 2024 Disliked: Cleanliness #### Besser Nicht Etwas unsauber, schlechter Service ##### Verified traveller Stayed 2 nights in May 2024 ### 10/10 Excellent #### Habib 11 Sept 2019 Liked: Staff & service, amenities, property conditions & facilities “Yes location was excellent . Very good and clean room and view also nice . Everything is near by . We will enjoy in this apartment and swimming pool. Staff was great person specialist Mr. Islam very helpful and friendly. Thank you so much mr.islam we will come back again this apartment.” ##### Habib Stayed 1 night in Sep 2019 ### 2/10 Terrible #### Shaharuddin 10 Sept 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad Not enjoy ##### Shaharuddin Stayed 1 night in Sep 2019 ### 6/10 Okay #### Phil 21 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not what we expected We arrived at our first accommodation in Kuala Lumpur with our 2 young children to find it had been cancelled while we were in flight, so after 2 hours on the phone to hotels.com we had to be relocated to this hotel. Who also did not have room for us. The agent very kindly found us a space in another hotel around the corner, which was not the standard I would expect but we were grateful for a roof over our heads. The next day we got the keys to this place. I had no idea that we were booking accommodation more like Airbnb does and these were not actual hotels but rather serviced apartments in a building that also has a hotel. We had access to the facilities of the hotel which was great but we also could not buy drinks at the pool without cash as we couldn’t charge anything to our room, we also had to ring the agent to check in (more expense on our phone) as the hotel check in is separate. I can’t fault the service we received from the agent and the hotels.com staff but I won’t be booking again with hotels.com ##### Phil Stayed 3 nights in Aug 2019 ### 6/10 Okay #### Verified traveller 12 Jun 2019 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities the place is very very dated reno is way way over due ##### Verified traveller Stayed 2 nights in Jun 2019 ## Expedia's Latest Trends ### Hotels > [Four Seasons Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Four-Seasons-Hotel-Kuala-Lumpur.h21122615.Hotel-Information) > > [Verdant Hill Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Verdant-Hill-Hotel-Kuala-Lumpur.h13478286.Hotel-Information) > > [Mandarin Oriental, Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Mandarin-Oriental-Kuala-Lumpur.h200564.Hotel-Information) > > [The Ritz-Carlton, Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Ritz-Carlton.h81788.Hotel-Information) > > [Holiday Inn Express Kuala Lumpur City Centre by IHG](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Holiday-Inn-Express-Kuala-Lumpur-City-Centre.h13117977.Hotel-Information) > > [THE FACE Suites Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Face-Suites-Kuala-Lumpur.h13297574.Hotel-Information) > > [DoubleTree by Hilton Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-DoubleTree-By-Hilton-Hotel-Kuala-Lumpur.h385545.Hotel-Information) > > [The Chow Kit - an Ormond Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Chow-Kit-An-Ormond-Hotel.h39812138.Hotel-Information) > > [Traders Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Traders-Hotel-Kuala-Lumpur.h1468622.Hotel-Information) > > [Berjaya Times Square Hotel, Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Berjaya-Times-Square-Hotel.h1050442.Hotel-Information) > > [Shangri-La Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Shangri-La-Kuala-Lumpur.h20634.Hotel-Information) > > [Banyan Tree Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Banyan-Tree-Kuala-Lumpur.h22812809.Hotel-Information) > > [One World Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-One-World-Hotel.h1682979.Hotel-Information) > > [Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando](https://www.expedia.co.uk/Orlando-Hotels-Sheraton-Vistana-Resort-Villas.h23110.Hotel-Information) > > [Grand Millennium Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Grand-Millennium-Hotel-Kuala-Lumpur.h524557.Hotel-Information) > > [Mercure Kuala Lumpur Shaw Parade](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Mercure-Kuala-Lumpur-Shaw-Parade.h16324337.Hotel-Information) > > [JW Marriott Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-JW-Marriott-Kuala-Lumpur.h54219.Hotel-Information) > > [Pavilion Hotel Kuala Lumpur Managed by Banyan Tree](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Pavilion-Hotel-Kuala-Lumpur-Managed-By-Banyan-Tree.h31618683.Hotel-Information) > > [EQ Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-EQ-Kuala-Lumpur.h34993183.Hotel-Information) > > [Grand Hyatt Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Grand-Hyatt-Kuala-Lumpur.h5232813.Hotel-Information) > > [Pullman Kuala Lumpur City Centre Hotel & Residences](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Pullman-Kuala-Lumpur-City-Centre-Hotel-Residences.h899847.Hotel-Information) > > [The Majestic Hotel Kuala Lumpur, Autograph Collection](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Majestic-Hotel-Kuala-Lumpur.h5598435.Hotel-Information) > > [The Westin Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Westin-Kuala-Lumpur.h970684.Hotel-Information) > > [Hotel Stripes Kuala Lumpur, Autograph Collection](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hotel-Stripes-Kuala-Lumpur.h17352205.Hotel-Information) > > [Hilton Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hilton-Kuala-Lumpur.h901881.Hotel-Information) > > [InterContinental Kuala Lumpur by IHG](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-InterContinental-Kuala-Lumpur.h425974.Hotel-Information) ### Packages ---