Title: Queens Service Suite at Swiss Garden Residences Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Queens Service Suite at Swiss Garden Residences Apartment with a steam room, 5-minute walk to Jalan Alor ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19740000/19734500/19734427/cdcc54f7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/20000000/19740000/19734500/19734427/eebe00ca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Three Bedrooms Suite | Private kitchen | Full-sized fridge, microwave, electric kettle](https://images.trvl-media.com/lodging/20000000/19740000/19734500/19734427/5a38d072.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Two Bedrooms Suite | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19740000/19734500/19734427/d04c1885.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/20000000/19740000/19734500/19734427/8b6c6281.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Located close to Jalan Alor and Negara Stadium, Queens Service Suite at Swiss Garden Residences provides laundry facilities, a gym and a steam room. For some rest and relaxation, visit the sauna. Guests can connect to free in-room WiFi. 5.6 ## Popular amenities - Pool - Laundry - Gym - Kitchen - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=19734427&PinnedHotelID=19734427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=19734427&PinnedHotelID=19734427&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=19734427&PinnedHotelID=19734427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=19734427&PinnedHotelID=19734427&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=19734427&PinnedHotelID=19734427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=19734427&PinnedHotelID=19734427&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=19734427&PinnedHotelID=19734427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=19734427&PinnedHotelID=19734427&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 3 of 3 rooms ![Standard Room | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19740000/19734500/19734427/f330a1a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized fridge/freezer LCD TV Separate bedroom Private bathroom - 1 bedroom - Sleeps 2 - 1 King Bed ![Three Bedrooms Suite | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19740000/19734500/19734427/4aa93311.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedrooms Suite ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized fridge/freezer LCD TV 3 bedrooms Private bathroom - 3 bedrooms - Sleeps 6 - 1 King Bed and 4 Single Beds ![Two Bedrooms Suite | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19740000/19734500/19734427/d04c1885.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedrooms Suite ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized fridge/freezer LCD TV 2 bedrooms Private bathroom - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Single Beds ## You may also like Ad ![Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/75000000/74690000/74681300/74681225/cba8c09d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Shah Alam i-City Shah Alam - Pool - Spa - Kids pool - Free WiFi 9.4 Exceptional 181 reviews £57 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-DoubleTree-By-Hilton-Shah-Alam-I-City.h74681225.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=99a368f1-7d64-4430-bfca-c12addbc993c&top_cur=GBP) Ad ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/15100/15036/5f0de73a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Petaling Jaya Petaling Jaya - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Queens-Service-Suite-At-Swiss-Garden-Residences.h19734427.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Queens-Service-Suite-At-Swiss-Garden-Residences.h19734427.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.14363%2C101.70570&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9cuaSGU_97w2zRUPmvBANskO69k=) 28-3 North, 117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, 55100 #### What's nearby - Jalan Alor - 3 min walk - 0.2 miles - Berjaya Times Square - 7 min walk - 0.4 miles - Sungei Wang Plaza - 7 min walk - 0.4 miles - Pavilion Kuala Lumpur - 14 min walk - 0.8 miles - Petronas Twin Towers - 2 min drive - 1.2 miles #### Getting around - Hang Tuah Station - 8 min walk - Kuala Lumpur Masjid Jamek Station - 18 min walk - Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive #### Restaurants - ‪Vcr - ‬1 min walk - ‪Bröom at Bukit Bintang - ‬2 min walk - ‪Dury Dury - ‬5 min walk - ‪Vistana Corner - ‬3 min walk - ‪Blue Boy Vegetarian Food Centre - ‬4 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Queens Service Suite at Swiss Garden Residences Apartment with a steam room, 5-minute walk to Jalan Alor This apartment building features an outdoor pool, a fitness centre and a steam room. Additionally, a children's pool, laundry facilities and tour/ticket assistance are on-site. Each apartment features a kitchen with a fridge and a microwave, plus free WiFi and an LCD TV with satellite channels. Added amenities include a dining area, a sitting area and an electric kettle. Limited housekeeping is available. Queens Service Suite at Swiss Garden Residences offers 20 air-conditioned accommodations with complimentary bottles of water and an iron/ironing board. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. 40-inch LCD televisions come with satellite channels. Housekeeping is provided on a limited basis. An outdoor pool and a children's pool are on site. 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Pool - Spa - Kids pool - Free WiFi 7.2 Good 117 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=19893150&PinnedHotelID=19893150&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Outdoor pool - Sauna - Steam room ### Internet - Available in the apartment: Free WiFi ### Parking and transport - No on-site parking available ### Family friendly - Children's pool ### Kitchen - Electric kettle - Full-sized refrigerator/freezer - Microwave ### Bedrooms - Bedroom ### Bathroom - 1 private bathroom - Free toiletries - Shower - Towels provided ### Living spaces - Living room - Separate dining area - Separate sitting area ### Entertainment - 40-inch LCD TV with satellite channels ### Laundry - Laundry facilities ### Work spaces - Desk ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - Lift ### Services and conveniences - Free bottled water - Housekeeping (limited availability) - Iron/ironing board - Tour and ticket assistance ### Things to do - Children's pool - Gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 20 units ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions There is no front desk at this property ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property only accepts cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Queens Service Suite Swiss Garden Residences Apartment Queens Service Suite Swiss Garden Residences Kuala Lumpur Queens Service Suite Swiss Garden Residences Queens Service Suite Swiss Ga Queens Service Suite at Swiss Garden Residences Apartment Queens Service Suite at Swiss Garden Residences Kuala Lumpur ## Frequently asked questions ### Does Queens Service Suite at Swiss Garden Residences have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is Queens Service Suite at Swiss Garden Residences pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Queens Service Suite at Swiss Garden Residences? > This property doesn't offer parking. ### What time is check-in at Queens Service Suite at Swiss Garden Residences? > Check-in start time: 2 PM; check-in end time: midnight. ### What time is check-out at Queens Service Suite at Swiss Garden Residences? > Checkout is at noon. ### Where is Queens Service Suite at Swiss Garden Residences located? > Located in Bukit Bintang, this apartment building is within a 10-minute walk of Jalan Alor, Low Yat Plaza and Sungei Wang Plaza. Bukit Bintang Plaza and Negara Stadium are also within 10 minutes. Hang Tuah Station is 8 minutes by foot and Imbi Station is 9 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Queens Service Suite at Swiss Garden Residences Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 0 8 - Good 3 6 - Okay 1 4 - Poor 1 2 - Terrible 2 ### 6.0/10 Cleanliness ### 6.4/10 Staff & service ### 6.4/10 Property conditions & facilities ### 4/10 Poor #### Verified traveller 28 Jan 2025 Disliked: Cleanliness, room comfort, communication #### 無責任 チェックインについての問い合わせにも返信無し。 お風呂の床がはがれている。 何よりも、、、チェックアウト後に荷物を預けられるがフロントの人が「そこに置いて。責任は持てない」とのこと。 こんなサービスは世界で初めて。 ##### Verified traveller Stayed 2 nights in Jan 2025 ### 2/10 Terrible #### TANG 29 Dec 2023 ##### TANG Stayed 2 nights in Dec 2023 ### 2/10 Terrible #### Ricky, San fransico CA 4 Dec 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible serviced This is not hotel. It belong to the agent own residence. There is no staff or recipient desk for the residence. You have to call the agent from outside come to meet you. It will take an hours! I booked it for the day. I asked when will my room to be ready. He gave me a few minutes that he will clean it but not happened, I had have waiting for 7 hours. I tried to called him many time, he knew and ignore my call. He can’t provide me a room from now. He informed me that he can provide me another day. Asked him where we will sleep. He ignored it again! WE WILL NEVER RETURN TO THAT TERRIBLE RESIDENCE! ##### Ricky Stayed 2 nights in Dec 2017 ### 8/10 Good #### Ender 31 Oct 2017 Liked: Cleanliness, staff & service, room comfort #### 距離市中心近 麻雀雖小五臟俱全 這間飯店的CP質相當高的~ 設備雖然嫌老舊了一些 但是設備非常完善 有健身中心 游泳池 桑拿等等相關設備 非常完整 雖然許多設備看起來老舊了一些 但是整體而言非常舒適 而且位於吉隆坡的飯店 價格也相當合理 ##### Ender Stayed 3 nights in Oct 2017 ### 6/10 Okay #### Hoh 30 Oct 2017 ##### Hoh Stayed 1 night in Oct 2017 ### 8/10 Good #### Verified traveller 27 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 8 nights in Oct 2017 ### 8/10 Good #### Vinaya, Bangalore 23 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Mr Mustafa who helped me check in and check out was very helpful. My dates were from 12th Oct till 15th Oct. Only thing is I did not have his contact info while checking in, so had to call Expedia customer care. Had a bit of confusion there. After that everything went smooth, it was a 1 bedroom apartment at Swiss garden residences with all the amnetities including TV air con, towels and a well equipped kitchen(microwave, kettle) with refrigerator, washing machine cooking plate, utensils etc. Apartment was cleaned daily(It is up to you, if you don't want it cleaned daily, you can tell the same to Mr.Mustafa who is the owner). Good and a safe place for family stay. I was a solo traveler. There is a convenient store in the building itself, so you can buy your ramen or eggs or instant coffee etc from there. Would definitely stay there next time I visit KL. ##### Vinaya Stayed 3 nights in Oct 2017 ## Expedia's Latest Trends ### Hotels > [Rooftop Pool KLCC View at Face Suite KL](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Rooftop-Pool-Klcc-View-At-Face-Suite-KL.h34006451.Hotel-Information) > > [The Chow Kit - an Ormond Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Chow-Kit-An-Ormond-Hotel.h39812138.Hotel-Information) > > [Traders Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Traders-Hotel-Kuala-Lumpur.h1468622.Hotel-Information) > > [Berjaya Times Square Hotel, Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Berjaya-Times-Square-Hotel.h1050442.Hotel-Information) > > [The Ritz-Carlton, Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Ritz-Carlton.h81788.Hotel-Information) > > [Hilton Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hilton-Kuala-Lumpur.h901881.Hotel-Information) > > [InterContinental Kuala Lumpur by IHG](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-InterContinental-Kuala-Lumpur.h425974.Hotel-Information) > > [DoubleTree by Hilton Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-DoubleTree-By-Hilton-Hotel-Kuala-Lumpur.h385545.Hotel-Information) > > [Grand Millennium Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Grand-Millennium-Hotel-Kuala-Lumpur.h524557.Hotel-Information) > > [Mercure Kuala Lumpur Shaw Parade](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Mercure-Kuala-Lumpur-Shaw-Parade.h16324337.Hotel-Information) > > [DoubleTree by Hilton Malta](https://www.expedia.co.uk/St-Pauls-Bay-Hotels-Dolmen-Hotel-Malta.h23627.Hotel-Information) > > [Hotels in Málaga](https://www.expedia.co.uk/Malaga-Hotels.d312.Travel-Guide-Hotels) > > [Holiday Inn Express Kuala Lumpur City Centre by IHG](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Holiday-Inn-Express-Kuala-Lumpur-City-Centre.h13117977.Hotel-Information) > > [THE FACE Suites Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Face-Suites-Kuala-Lumpur.h13297574.Hotel-Information) > > [Pullman Kuala Lumpur City Centre Hotel & Residences](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Pullman-Kuala-Lumpur-City-Centre-Hotel-Residences.h899847.Hotel-Information) > > [The Majestic Hotel Kuala Lumpur, Autograph Collection](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Majestic-Hotel-Kuala-Lumpur.h5598435.Hotel-Information) > > [The Westin Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Westin-Kuala-Lumpur.h970684.Hotel-Information) > > [JW Marriott Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-JW-Marriott-Kuala-Lumpur.h54219.Hotel-Information) > > [Shangri-La Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Shangri-La-Kuala-Lumpur.h20634.Hotel-Information) > > [Banyan Tree Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Banyan-Tree-Kuala-Lumpur.h22812809.Hotel-Information) > > [One World Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-One-World-Hotel.h1682979.Hotel-Information) > > [Four Seasons Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Four-Seasons-Hotel-Kuala-Lumpur.h21122615.Hotel-Information) > > [Verdant Hill Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Verdant-Hill-Hotel-Kuala-Lumpur.h13478286.Hotel-Information) > > [Mandarin Oriental, Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Mandarin-Oriental-Kuala-Lumpur.h200564.Hotel-Information) > > [Hotel Stripes Kuala Lumpur, Autograph Collection](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hotel-Stripes-Kuala-Lumpur.h17352205.Hotel-Information) > > [Pavilion Hotel Kuala Lumpur Managed by Banyan Tree](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Pavilion-Hotel-Kuala-Lumpur-Managed-By-Banyan-Tree.h31618683.Hotel-Information) > > [EQ Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-EQ-Kuala-Lumpur.h34993183.Hotel-Information) > > [Grand Hyatt Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Grand-Hyatt-Kuala-Lumpur.h5232813.Hotel-Information) ### Flights > [Flights from Birmingham (BHX) to Bangkok (BKK)](https://www.expedia.co.uk/lp/flights/bhx/bkk/birmingham-to-bangkok) ### Packages > [Italy](https://www.expedia.co.uk/lp/theme-holidays/romantic-holidays/86/Italy)