expedia
Photo gallery

Reviews

4.2/5 Very Good
1,912 reviews
"Everything’s perfect, the hotel provided cake and balloons for my boyfriend’s bi..."

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Pavilion Kuala Lumpur
    7 min walk
  • Popular Location
    Kuala Lumpur Convention Centre
    9 min walk
  • Popular Location
    Aquaria KLCC
    16 min walk
  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    44 min drive

Choose dates to view prices

Book online or call:

020 3564 4853
  • Deluxe Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Executive Room, 2 Single Beds (Club Lounge Access)

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Apartment, 1 Bedroom

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Apartment, 2 Bedrooms

    Room Amenities

    • Sleeps 4
    • 1 King Bed and 2 Single Beds
    More details
  • Executive Room, 1 King Bed (Club Lounge Access)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room (Premium)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room (Premium)

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Deluxe Room (Grand)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room (Premium Grand)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Apartment, 3 Bedrooms

    Room Amenities

    • Sleeps 6
    • 2 King Beds and 2 Single Beds
    More details

About this area

Kuala Lumpur

In the city centre, Pullman Kuala Lumpur City Centre Hotel & Residences is in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, an area with good shopping. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and travellers looking to shop may want to visit Berjaya Times Square and Pavilion Kuala Lumpur. Travelling with kids? Don't miss Aquaria KLCC and Kuala Lumpur Bird Park. Our guests love the hotel's location for the sightseeing.

Popular Location

What's nearby

  • Pavilion Kuala Lumpur - 7 min walk
  • Kuala Lumpur Convention Centre - 9 min walk
  • KLCC Park - 13 min walk
  • Jalan Alor - 13 min walk
  • Aquaria KLCC - 16 min walk

Getting around

  • Raja Chulan Station - 7 min walk
  • Kuala Lumpur Titiwangsa Station - 10 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 44 min drive

Restaurants

  • Where to eat
  • Sedap – Buffet restaurant offering international cuisine. Serves breakfast and lunch daily.
  • Red – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • Enju – Restaurant offering Japanese cuisine. Serves lunch and dinner on selected days. Reservations required.
  • Blu Bar – Open daily.

About this property

Pullman Kuala Lumpur City Centre Hotel & Residences

Family-friendly Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Pavilion Kuala Lumpur
This hotel features 4 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. All 607 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and separate bathtubs and showers.
Pullman Kuala Lumpur City Centre Hotel & Residences offers 607 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Vibes Spa has massage/treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.
The spa is open daily. Guests under 12 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Valet parking: MYR 30 per day
24-hour return airport shuttle (surcharge)
Free shopping centre shuttle

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 65.00 for adults and MYR 32.50 for children
4 restaurants
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

24-hour fitness centre
Arcade/game room
Children's pool
Full-service spa
Outdoor pool
Playground
Sauna
Shopping

Family friendly

Arcade/game room
Children's pool
Dry-cleaning service
Free cots/infant beds
Outdoor pool
Playground
Supervised childcare/activities (surcharge)

Conveniences

Ballroom
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
Filipino
Hindi
Indonesian
Malay

Business services

Business centre
Meeting rooms
Conference centre

Outdoors

Garden
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Facials
Massages
Massage/treatment rooms
Spa open daily
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

More

Designated smoking areas
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding

Bathroom

Bathrobes
Bathroom (partially open)
Bidet
Free toiletries
Hairdryer
Separate bathtub and shower

Entertainment

32-inch LCD TV
premium channels
satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Free newspapers
In-room massage
Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

American Express
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 65.00 for adults and MYR 32.50 for children (approximately)
  • Airport shuttle fee: MYR 300 per vehicle (one way)
  • Valet parking fee: MYR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Noise-free guestrooms cannot be guaranteed.

We should mention

Up to 2 children aged 11 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Pullman Kuala Lumpur City Centre Hotel
  • Pullman Kuala Lumpur City Centre
  • Pullman Kuala Lumpur City Centre Hotel & Residences Hotel
  • Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur
4.2

Very Good

5 - Excellent
815
4 - Good
749
3 - Okay
214
2 - Mediocre
101
1 - Poor
33
4.2
Cleanliness
4.1
Service and Staff
4.1
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything’s perfect, the hotel provided cake and balloons for my boyfriend’s birthday! We had an amazing time in the hotel.

Stayed 6 nights in Feb 2020

2/5

  • Disliked: Property conditions & facilities

My room (2907) went short-circuited twice. in the end, i was forced to change room (2805). And the new room given, there was a leaking shower head.....So, overall i am very disappointed. i think the rooms are old and not well-maintained.

Stayed 2 nights in Feb 2020

2/5

  • Liked: Cleanliness, amenities
  • Disliked: Staff & service, property conditions & facilities

Service is extremely bad, or you can say there’s no service at all. Stayed for 2 night and 2 night doesn’t have king size bed room. Keep wanting me to pay extra to upgrade the room. For the first night, staff told me it’s 53 ringgit to upgrade my room. For 2nd night, the staff told me it’s 430 ringgit to upgrade my room. Utterly disappointed by their service. Rooms are old without renovation. Phone in room has turned yellowish, wardrobe door can’t slide properly, design of the room is at least 20 years ago. Worst than 3 star hotel. Even for the upgraded Room, the room is not renovated. The bathtub’s handle has rust. Disgusting is the word to describe. This is not a 5 star hotel. 5 star hotel price, 3 star hotel condition and service. I can say this is the worst 5 star hotel in KL. Will not stay in this hotel ever again.

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is excellently positioned, being opposite the Pavilions shopping mall in the centre of KL. We took a one bedroom apartment, which was quite disappointing. No laundry or coffee backing facility, the bedroom had no window and very poor lighting.

Stayed 4 nights in Feb 2020

4/5 Good

  • Liked: Staff & service

The apartment was very specious but the decor was dark and old.

Stayed 3 nights in Jan 2020

Tell us how we can improve our site