Reception

Reviews of OYO 876 Hotel Sanctuary

2 out of 5
OYO 876 Hotel Sanctuary
No.36, Block E, Jalan PJU 1A/3A, Taipan 2, Ara Damansara, Petaling Jaya, Selangor

Reviews

5.2
Rating 10 - Excellent. 1 out of 11 reviews" "
Rating 8 - Good. 0 out of 11 reviews" "
Rating 6 - Okay. 5 out of 11 reviews" "
Rating 4 - Poor. 3 out of 11 reviews" "
Rating 2 - Terrible. 2 out of 11 reviews" "

6.0/10

Cleanliness

5.6/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Wan Muhammad Arief

Stayed 3 nights in Jul 2023
Response from Barbara on 28 Aug 2023
Pleased to hear your kind words of gratitude, Wan Muhammad! We are going to do our best to never fail to impress you every time. Regards, Barbara

6/10 Okay

Izdihar Amri

Business traveller
Disliked: Cleanliness, staff & service, amenities
Nothing unique.You will get what you paying for.Just average hotel.No amenities provided other than towel.
Stayed 1 night in Mar 2023
Response from Eva on 6 Apr 2023
We are sorry to disappoint you, Izdihar! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Eva

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not suggest for girls who travelling alone
Stayed 1 night in Jan 2020
Response from OYO on 2 Feb 2020
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin

6/10 Okay

Verified traveller

Travelled with family
the staff not so so so so so so so friendly
Stayed 1 night in Jan 2020
Response from OYO on 26 Jan 2020
Hi, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Kevin

10/10 Excellent

Erico John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019
Response from Barbara on 17 Aug 2019
Hey Erico, It’s always good to see our guest happy. Such feedback really helps us. Keep them coming :)

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Ravneet on 8 Aug 2019
Hi, Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we'll surely put in our best efforts to keep up with your expectations in the future. Regards, Ravneet

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2019
Response from Cheshta on 28 Jun 2019
Thanks for the positive rating, Hope to host you soon :) Regards, Cheshta

6/10 Okay

Fisa

Business traveller, Travelled with partner
Disliked: Amenities
The toilet is quite dirty and smelly , the tv is not functioning as i mentioned earlier i want it to be function. Thanks.
Stayed 1 night in May 2019
Response from Barbara on 21 Jun 2019
Hi, Fisa! Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Barbara

2/10 Terrible

MOHD NASRUL

Stayed 2 nights in May 2023
Response from Ava on 18 May 2023
Hi, Mohd! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

4/10 Poor

Mansurah

Stayed 1 night in Dec 2022
Response from Lisa on 10 Jan 2023
Hi, Mansurah! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

4/10 Poor

Tammy, Hong Kong

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room’s tidy but found nail clipping in bed. No proper shower in bathroom. Only good thing is room is spacious.
Stayed 2 nights in Sep 2019
Response from Zara on 5 Oct 2019
Hi, Tammy! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Zara