Novotel Kuala Lumpur City Centre

Property class: 4

Choose dates to view prices

Located close to Pavilion Kuala Lumpur and Petronas Twin Towers, Novotel Kuala Lumpur City Centre provides dry cleaning/laundry services, car hire on-site and a bar. Treat yourself to a Swedish massage, aromatherapy or a body scrub at The Zen Spa, the on-site spa. The on-site international cuisine restaurant, Food Exchange, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business centre.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is £73
includes taxes & fees
21 Sept - 22 Sept

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a purple sofa, and a patterned carpet.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(46 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a sofa, and a large window with a city view.

Deluxe Room, 2 Single Beds

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

A hotel room with a bed, desk, chair, TV, and a bathroom with a shower and toilet.

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a sofa, and a large window with a city view.

Premier Room, 2 Single Beds

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a sofa, armchair, round table, TV, and a bed with a headboard.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the area

Near a metro station, Novotel Kuala Lumpur City Centre is in Kuala Lumpur City Centre, a neighbourhood in Kuala Lumpur with good shopping. Kuala Lumpur Tower and Merdeka Square are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Petaling Street Market. Looking to enjoy an event or a match while in town? See what's going on at Bukit Jalil National Stadium. Spend some time exploring the area's activities, including golfing. Visit our Kuala Lumpur travel guide
Map
2 Jalan Kia Peng, Kuala Lumpur, 50450

What's nearby

  • A busy urban street with a prominent building labeled 'Pavilion' and 'Armani / KL' on its facade.
    Pavilion Kuala Lumpur
    2 min walk - 0.1 miles
  • The Petronas Twin Towers illuminated at night with surrounding skyscrapers.
    Kuala Lumpur Convention Centre
    3 min walk - 0.2 miles
  • A modern urban park with a winding water feature, surrounded by high-rise buildings and lush greenery.
    KLCC Park
    7 min walk - 0.4 miles
  • The Petronas Twin Towers illuminated at night with reflections on the water.
    Suria KLCC Shopping Centre
    9 min walk - 0.5 miles
  • The Petronas Twin Towers and a bridge in Kuala Lumpur.
    Petronas Twin Towers
    10 min walk - 0.6 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station
    3 min drive
  • Raja Chulan Station
    6 min walk
  • Kuala Lumpur International Airport (KUL)
    47 min drive

Restaurants

  • Hakka Restaurant 客家飯店
    4 min walk
  • Tesstaurant Cafe
    3 min walk
  • Putien 莆田
    4 min walk
  • Minf Houze (Vegan Cafe)
    3 min walk
  • Bavarian Bierhaus
    1 min walk

About this property

Novotel Kuala Lumpur City Centre

  • Upscale hotel near Pavilion Kuala Lumpur
  • Located close to Petronas Twin Towers and Kuala Lumpur Tower, Novotel Kuala Lumpur City Centre provides dry cleaning/laundry services, car hire on-site and a bar. Indulge in a Swedish massage, aromatherapy and a body scrub at The Zen Spa, the on-site spa. The on-site international cuisine restaurant, Food Exchange, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business centre.
  • You'll also find perks such as:
    • An outdoor pool and a children's pool
    • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
    • Express check-out, a computer station and tour/ticket information
    • Smoke-free property, a water dispenser and a TV in reception
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 302 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as late-night room service and free WiFi.
  • Extra amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and bidets
    • 55-inch TVs with satellite channels
    • Free infant beds, daily housekeeping and desks

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (MYR 5 per stay; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 58 for adults and MYR 29 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 28 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MYR 165 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 58 for adults and from MYR 29 for children
  • Airport shuttle fee: MYR 210 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: MYR 5 per stay (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 165 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Novotel Kuala Lumpur City Centre have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at Novotel Kuala Lumpur City Centre?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Novotel Kuala Lumpur City Centre on 21 Sept 2026 start from £73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Kuala Lumpur City Centre pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Kuala Lumpur City Centre?

Self-parking is available for MYR 5 per stay. Limited spots are available.

What time is check-in at Novotel Kuala Lumpur City Centre?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Novotel Kuala Lumpur City Centre?

Checkout is at noon. Late checkout is available for a fee.

Does Novotel Kuala Lumpur City Centre provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 210 per vehicle applies.

Where is Novotel Kuala Lumpur City Centre located?

Located in Kuala Lumpur City Centre, this spa hotel is within a 15-minute walk of Pavilion Kuala Lumpur and Petronas Twin Towers. Kuala Lumpur Tower and Petaling Street Market are also within 2 mi (3 km). Raja Chulan Station is 6 minutes by foot and Bukit Bintang Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Kuala Lumpur City Centre Reviews

7.8

Good

7.6

Cleanliness

8.8

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 311 out of 1000 reviews
Rating 8 - Good. 370 out of 1000 reviews
Rating 6 - Okay. 200 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and convenient location.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, breakfast is ok, nothing exceptional. Location is close to the Petronas tower
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and convenient location
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 4 day, 3 nights stay while in KL. We loved the location being across from the Pavilion mall, and walkable distance to KLCC and the Twin Towers. Our room was clean, welcoming, and made for a relaxing stay. We’ll surely be back in the future!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Very clean rooms and staff was amazing thank you Novotel Gary
Stayed 12 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very good atmosphere. All the staff members were amazing and room was very comfortable and clean.
Stayed 15 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, good breakfast choices, convenient location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with many attractions nearby.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
clean room, friendly staff
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
I did travel with my daughter, so i asked for a room with two separate beds which was confirmed at time of booking. Once i got there and checked in (which took way too long) the asigned room had a queen bed and they did not have anything else available!!! On another note breakfast did not stand out at all. Anything else was fantastic, very clean and thougtfully arranged, designed, etc... it is also in the most convenient location if you're after shopping and eating outside and for a good rate compared to other surrounding offers.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and super clean hotel.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay 4days Clean・Nice room・very convenient around the hotel
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience of the hotel location
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful & friendly staff
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Perfect as always. The staff to the facility!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
location is perfect!!
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Filtered water available. Nice comfortable king bed and pillows. Very helpful staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a very central area.. close to everything... lots of shopping and eateries nearby
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Location location is amazing
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to many places dje to the citywalk bridge that's right beside the hotel
Stayed 5 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near distance to dining n shopping
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute family trip

Last minute booking turned out to be ok finding. We spent two nights, great location close to the shopping district.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Loved the location. Room size . Very helpful staff. Excellent stay
Stayed 7 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, the staff were really friendly and breakfast was great every morning! We loved how quick it was to get to bukit Bintang and to all the transport links
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel with nany shopping centres around.

Fast check in and service staffs were very friendly. Wide variety of breakfast buffet. Hotel is very near to Shopping malls, just across a bridge.
Stayed 3 nights in Feb 2025