Title: New Town Hotel USJ Sentral Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=180174&destination=Subang+Jaya%2C+Selangor%2C+Malaysia&selected=8805315&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # New Town Hotel USJ Sentral Travelers stay just steps from Sunway Pyramid Mall with the comfort of in-room WiFi and the security of round-the-clock assistance at the front desk ## Photo gallery for New Town Hotel USJ Sentral ![Reception - New Town Hotel USJ Sentral (Subang Jaya)](https://images.trvl-media.com/lodging/9000000/8810000/8805400/8805315/2289ec79.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - New Town Hotel USJ Sentral (Subang Jaya)](https://images.trvl-media.com/lodging/9000000/8810000/8805400/8805315/501fc1e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Quadruple Room (Duplex) | Premium bedding, in-room safe, desk, blackout curtains - New Town Hotel USJ Sentral (Subang Jaya)](https://images.trvl-media.com/lodging/9000000/8810000/8805400/8805315/ccfcd241.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - New Town Hotel USJ Sentral (Subang Jaya)](https://images.trvl-media.com/lodging/9000000/8810000/8805400/8805315/35b3014d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - New Town Hotel USJ Sentral (Subang Jaya)](https://images.trvl-media.com/lodging/9000000/8810000/8805400/8805315/3ed2b5cb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies New Town Hotel USJ Sentral provides a practical home base near Sunway Pyramid Mall. Guests appreciate the convenience of in-room WiFi while the hotel's dry cleaning and laundry services help keep travel wardrobes fresh. The 24-hour front desk ensures help is always available. ## Reviews 4.8 ## Popular amenities - Free Wi-Fi - Air-conditioning - Laundry room - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Apr 1 - Apr 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=8805315&PinnedHotelID=8805315&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=8805315&PinnedHotelID=8805315&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 2 - Apr 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=8805315&PinnedHotelID=8805315&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=8805315&PinnedHotelID=8805315&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=8805315&PinnedHotelID=8805315&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=8805315&PinnedHotelID=8805315&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=8805315&PinnedHotelID=8805315&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=8805315&PinnedHotelID=8805315&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Double Room ![Standard Double Room | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/9000000/8810000/8805400/8805315/86d2b649.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room - 97 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Standard Twin Room ![Standard Twin Room | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/9000000/8810000/8805400/8805315/9634b7a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - 97 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Double Room ![Deluxe Double Room | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/9000000/8810000/8805400/8805315/585afe3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - 129 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Deluxe Quadruple Room (Duplex) ![Deluxe Quadruple Room (Duplex) | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/9000000/8810000/8805400/8805315/ccfcd241.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room (Duplex) - 172 sq ft - Sleeps 5 - 2 Queen Beds ### View all photos for Deluxe Triple Room ![Deluxe Triple Room | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/9000000/8810000/8805400/8805315/8b56dee5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room - 151 sq ft - Sleeps 4 - 1 Queen Bed and 1 Single Bed ## You may also like Ad ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/20000/10200/10115/e65ca6e4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Shah Alam Glenmarie Shah Alam - Pool - Kids’ pool - Parking included - Free Wi-Fi 7.8 Good 335 reviews £55 includes taxes & fees 4 Apr - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-New-Town-Hotel-USJ-Sentral.h8805315.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-New-Town-Hotel-USJ-Sentral.h8805315.Hotel-Information) ## About the area Subang Jaya is home to New Town Hotel USJ Sentral. Sunway Pyramid Mall and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed. [Visit our Subang Jaya travel guide](https://www.expedia.co.uk/Subang-Jaya.dx180174) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.05715%2C101.59509&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oIWiIJCFOhoGrTTfXoLrVEMEvm4=) 17 Jalan USJ Sentral 3, USJ Sentral, Subang Jaya, Selangor, 47620 ### What's nearby - ![KualaLumpur_SunwayLagoonThemePark_6113998_01](https://images.trvl-media.com/place/6113998/9a746fdd-9bd5-4daa-8989-1d807bf061e5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sunway Lagoon Theme Park 4 min drive \- 1.5 miles - ![KualaLumpur_SunwayPyramidMall_6171540_03](https://images.trvl-media.com/place/6171540/58723a8f-2d56-4424-9664-9281c09bebb8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sunway Pyramid Mall 5 min drive \- 1.9 miles - Sunway International School Sunway City Kuala Lumpur 7 min walk \- 0.4 miles - Monash University Malaysia 15 min walk \- 0.8 miles - Sunway University 3 min drive \- 1.2 miles ### Getting around - SS 15 5 min drive - USJ 21 Station 8 min drive - Kuala Lumpur International Airport (KUL) 40 min drive ### Restaurants - Oiso Korean Traditional Restaurant & Cafe 3 min walk - Grandmama's 3 min walk - Sate Kajang Retro 2 min walk - Food Unlimited 1 min walk - Uncle Jack (Fried Chicken) Giant Usj 4 min walk ## About this property ### New Town Hotel USJ Sentral Hotel near Sunway Pyramid Mall New Town Hotel USJ Sentral provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi. You'll also find perks such as: - A lift, a 24-hour front desk and luggage storage - A front desk safe Room features All 60 rooms offer comforts, such as premium bedding and air conditioning, in addition to perks, such as separate sitting areas and separate dining areas. Other amenities include: - Bathrooms with showers - 42-inch LED TVs with premium channels - Separate sitting areas, separate dining areas and daily housekeeping ## Similar properties ![Superior Double Room | Room amenity](https://images.trvl-media.com/lodging/20000000/19710000/19709800/19709743/099e7473.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lavender Inn Usj Subang Jaya - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 82 reviews £26 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=19709743&PinnedHotelID=19709743&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/91000000/90340000/90332900/90332803/80d44638.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kl Empire Hotel Subang Jaya - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=90332803&PinnedHotelID=90332803&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/20000000/19710000/19710000/19709916/e7f0f169.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Max Hotel Subang Jaya SS 15 - 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Pool - Kids’ pool - Free Wi-Fi - Restaurant 8.6 Excellent 33 reviews £33 includes taxes & fees 8 Apr - 9 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=95696669&PinnedHotelID=95696669&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/113000000/112560000/112557900/112557850/6eef41a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kenwingston Skyloft Apartment Doorsteps to Brt Subang USJ Usj 1 - Parking included - Gym [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=112557850&PinnedHotelID=112557850&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=8805315&PinnedHotelID=8805315&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=8805315,19709743,90332803,19709916,102600554) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Family friendly - Laundry facilities - Separate in-room dining area - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Hair dryer (on request) - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 42-inch LED TV with premium satellite channels ### Food and drink - Separate dining area ### More - Air conditioning - Desk - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MYR 50.00 per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts mobile payments and cash Mobile payment options include: DuitNow and MaybankPay If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as New Town Hotel USJ Sentral Subang Jaya New Town Hotel USJ Sentral New Town USJ Sentral Subang Jaya New Town USJ Sentral Town Usj Sentral Subang Jaya New Town Hotel USJ Sentral Hotel New Town Hotel USJ Sentral Subang Jaya New Town Hotel USJ Sentral Hotel Subang Jaya ## Frequently asked questions ### Is New Town Hotel USJ Sentral pet-friendly? ### How much is parking at New Town Hotel USJ Sentral? ### What time is check-in at New Town Hotel USJ Sentral? ### What time is check-out at New Town Hotel USJ Sentral? ### Where is New Town Hotel USJ Sentral located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## New Town Hotel USJ Sentral Reviews 4.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.0 Cleanliness ### 5.8 Location ### 5.6 Staff & service ### 4.6 Property conditions & facilities 10 - Excellent 3 8 - Good 1 6 - Okay 6 4 - Poor 7 2 - Terrible 9 ## Reviews Verified ### 2/10 Terrible #### Azeem 6 Jan 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Hi . On the day we booking. There is no room available. I sleep with my husband and baby outside the hotel in the car. We stranded by flood. Cant go back home. Please refund my money as we not stay at the hotel. Thanks ##### Azeem Stayed 1 night in Dec 2021 Verified ### 2/10 Terrible #### Lydiawaty 24 Dec 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort dah penat sangat dari Jb , semua hotel dh penuh,sekali tengok disini ada kosong , booking & buat payment.bila sampai tempat hotel , hotel tutup.Call Hotel.com , dia ckp untuk refund kena call 1 no ini , bila call , hotel malaysis , hotel malaysia inform dia tak ada kena mengena dengan new town hotel.Penipu!!! HOTELS.COM & NEW TOWN HOTE. masa sampai tu memang ramai orang yang tunggu depan hotel tu , siap ada yg pakai kain pelekat , mungkin nk bermalam sebab rumah kena banjir.minta refund lagi , dia ckp akan ambil masa 14hari.. ##### Lydiawaty Stayed 1 night in Dec 2021 Verified ### 2/10 Terrible #### Verified traveller 19 Dec 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Scammer Hotel We even cannot check-in due to the hotel wasn't operating their hotel. They supposed to not advertise in the web online booking if the hotel is not operating yet. We hardly to get the full refund like we're facing the scammers. ![](https://a.travel-assets.com/ugc/hotel-reviews/B235C8D950BEF6D313A4B7D0855B930AD078DCBC1639893880252.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Dec 2021 Verified ### 4/10 Poor #### Verified traveller 8 Feb 2019 Disliked: Cleanliness, amenities, property conditions & facilities Duplex is nice but cleanliness is bad. Got cockroach in the toilet. Got spiderweb in every corner of the room. ##### Verified traveller Stayed 2 nights in Feb 2019 Verified ### 2/10 Terrible #### Venkaatesh 11 Mar 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### Only in emergency stay here The cleanliness is terrible. The worst I've seen. The air conditioning didn't work then they upgraded my room then it was alright but in the morning the air conditioning started giving terrible smell from it. Changed three rooms, all of it had the same scent to it. ##### Venkaatesh Stayed 1 night in Mar 2018 Verified ### 2/10 Terrible #### Zac 3 Jun 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very dissatisfied and disappointed!!! Room was dirty... Bed sheet was dirty, toilet was smelly like someone just went in and take a dump before I enter. Floor was sandy and sticky... Have to wear shoes around the room because of that. Bed sheet was dirty and sandy but it smells off. Very dissatisfied and disappointed. Don't put good reviews if is not good! ##### Zac Stayed 1 night in May 2017 Verified ### 10/10 Excellent #### Verified traveller 29 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### its was nice stay. the last time I stay the TV not working on the midnight. No issue just want to highlight. Anyway all is great. Thanks. ##### Verified traveller Verified ### 10/10 Excellent #### Verified traveller 20 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice stay and comfortable. Thanks. I'll comeback in future. ##### Verified traveller Verified ### 4/10 Poor #### Nurizan 12 Dec 2016 #### nice place comfortable ##### Nurizan Verified ### 6/10 Okay #### Valentine 3 Dec 2016 Liked: Room comfort #### nice , not bad easy to reach ##### Valentine Verified ### 6/10 Okay #### bogie 18 Oct 2016 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### コンパクトで簡素なホテル 必要にして充分な印象です。 コンパクトながら短期の使用には充分でした。テレビのリモコンが壊れていましたが、それ以外は特に気になりませんでした。 ##### bogie Verified ### 6/10 Okay #### LEE 17 Sept 2016 Disliked: Staff & service, property conditions & facilities, room comfort #### Friendly staff air-con remote control is not working may be low batt which unable to control the temperature of the room. Kettle and hair dryer is upon request. ##### LEE Verified ### 10/10 Excellent #### Kharnan 26 Jun 2016 Liked: Cleanliness, staff & service, property conditions & facilities #### Customer Care Officer Friendly semuanya ok,,, tapi aircond sahaja lambat naik cooling ##### Kharnan Verified ### 4/10 Poor #### Lim 6 Apr 2016 Disliked: Cleanliness, property conditions & facilities #### Small room Small room but quite clean, have to find breadfast from nearby area.Service is good ##### Lim Verified ### 4/10 Poor #### ganbarupapa 12 Jun 2015 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### 割り切りが必要 今回は短期滞在のため、はじめから安価に済ませる予定でした。ホテルも安価な所をはじめから割り切って選びました。チェックイン後部屋に入った瞬間、窓がなく、独房みたいでびっくりでした。ベッドはきれいですが、バスルームの中のトイレがシャワーを浴びると水浸しになります。排水溝が汚くて、悪臭がするので要注意。神経質な人、イライラしやすい人にはおすすめしません。冷蔵庫があれば近くのスーパーで買い出し出来たんですが、ないので困りました。でも、スタッフが親切だったので助かりました。 ##### ganbarupapa Verified ### 2/10 Terrible #### Verified traveller 27 Feb 2015 Disliked: Property conditions & facilities, room comfort #### Unsatify First time stay in hotel dun hv sampoo to wash hair. TV chanel very poor. ##### Verified traveller Verified ### 6/10 Okay #### Verified traveller 14 Jan 2015 Disliked: Room comfort #### hotel room 1) too hot during day time; as though the aircond was not working 2) aircond at night is good 3) the bath water is too slow/no pressure 4) the bath accessory (holder) spoilt/broken and not repair 5) use mydin plastic as curtain in the bathroom.... ##### Verified traveller Verified ### 4/10 Poor #### WAI MING 19 Dec 2014 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Anyhow, it still can stay. The toilet paper & soap is low quality, no hot kettle or hair dryer even wanted to rent. The others hotel beside, they provide & their room is slice bigger than this hotel. ##### WAI MING Verified ### 4/10 Poor #### Verified traveller 5 Nov 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Average stay for a quick rest and a night sleep Average. The place is quite far from restaurants and it is closed to construction site that leads to traffic jam. ##### Verified traveller Verified ### 2/10 Terrible #### mas 29 Dec 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### mas Stayed 1 night in Dec 2021 Verified ### 2/10 Terrible #### Tung 19 Dec 2021 ##### Tung Stayed 1 night in Dec 2021 Verified ### 2/10 Terrible #### Pavithran 4 Dec 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Pavithran Stayed 1 night in Dec 2021 Verified ### 8/10 Good #### Afiqah 2 Jan 2018 Liked: Staff & service, property conditions & facilities ##### Afiqah Stayed 2 nights in Dec 2017 Verified ### 6/10 Okay #### halina 13 Nov 2017 Disliked: Cleanliness ##### halina Stayed 1 night in Nov 2017 Verified ### 6/10 Okay #### HARITH 25 Sept 2015 Disliked: Cleanliness, staff & service, property conditions & facilities ##### HARITH ---