Title: Luxury Service Suites at Times Square Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=1951&destination=Kuala+Lumpur%2C+Federal+Territory+of+Kuala+Lumpur%2C+Malaysia&selected=12465272&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Luxury Service Suites at Times Square - Overview - Location - Prices - Amenities - Policies Travelers find the essence of Kuala Lumpur at Luxury Service Suites at Times Square. The property offers three outdoor pools and luggage storage for guests heading to KLCC Park. Many visitors enjoy unwinding with the morning paper after a day in the city. ## Reviews 3.2 ## Popular amenities - Pool - Kitchen - Washing machine - Dryer - Free Wi-Fi - Air-conditioning ## Room options ### Check availability for these dates Tonight [Mar 22 - Mar 23](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=12465272&PinnedHotelID=12465272&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=12465272&PinnedHotelID=12465272&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 23 - Mar 24](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=12465272&PinnedHotelID=12465272&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=12465272&PinnedHotelID=12465272&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=12465272&PinnedHotelID=12465272&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=12465272&PinnedHotelID=12465272&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=12465272&PinnedHotelID=12465272&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=12465272&PinnedHotelID=12465272&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 4 of 4 rooms ### Superior Room - City view - Sleeps 5 - 1 Double Bed and 1 Single Bed ### Standard Room - City view - Sleeps 3 - 1 Double Bed ### Deluxe Triple Room - Sleeps 5 - 1 Double Bed and 1 Single Bed ### Standard Apartment, 2 Bedrooms - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Single Beds ## You may also like Ad ![Outdoor pool, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/900000/895900/895833/831c8356_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Putrajaya Marriott Hotel Serdang - Pool - Kids’ pool - Water slide - Free Wi-Fi 8.2 Very good 462 reviews £102 includes taxes & fees 27 Mar - 28 Mar [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Putrajaya-Marriott-Hotel.h895833.Hotel-Information?chkin=2026-3-27&chkout=2026-3-28&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=b75f7b16-9f04-4739-878c-bf26b86e8d7f&top_cur=GBP) Ad ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/20000/10200/10115/e65ca6e4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Shah Alam Glenmarie Shah Alam - Pool - Kids’ pool - Parking included - Free Wi-Fi 7.8 Good 335 reviews £60 includes taxes & fees 24 Mar - 25 Mar [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hilton-Shah-Alam-Glenmarie.h10115.Hotel-Information?chkin=2026-3-24&chkout=2026-3-25&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=b75f7b16-9f04-4739-878c-bf26b86e8d7f&top_cur=GBP) Ad ![Indoor pool](https://images.trvl-media.com/lodging/125000000/124800000/124794500/124794481/f4f9e79a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Apartment Times Square Imbi - Pool - Kitchen - Free Wi-Fi - Air-conditioning £106 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hotel-Apartment-Times-Square.h124794481.Hotel-Information?chkin=2026-3-23&chkout=2026-3-24&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=b75f7b16-9f04-4739-878c-bf26b86e8d7f&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/116000000/115940000/115930600/115930557/4eb3fa54.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dorsett Residence by crystal Bukit Bintang - Pool - Kitchen - Washing machine - Free Wi-Fi 7.2 Good 10 reviews £65 includes taxes & fees 25 Mar - 26 Mar [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Dorsett-Residence-By-Crystal.h115930557.Hotel-Information?chkin=2026-3-25&chkout=2026-3-26&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=b75f7b16-9f04-4739-878c-bf26b86e8d7f&top_cur=GBP) Ad ![4 restaurants, breakfast, lunch, dinner served; 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Luxury-Service-Suites-At-Times-Square.h12465272.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Luxury-Service-Suites-At-Times-Square.h12465272.Hotel-Information) ## About the area Golden Triangle, a neighbourhood in Kuala Lumpur, is home to Luxury Service Suites at Times Square. Kuala Lumpur Tower is a notable landmark, and travellers looking to shop may want to visit Berjaya Times Square and Pavilion Kuala Lumpur. Looking to enjoy an event or a game while in town? See what's happening at Bukit Jalil National Stadium or Merdeka Stadium. [Visit our Kuala Lumpur travel guide](https://www.expedia.co.uk/Kuala-Lumpur.dx180008) [View more Aparthotels in Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Apart-Hotels.d180008-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.14286%2C101.70993&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lJ_6AygGVKR7ObGf6Z_azCCBZSE=) Berjaya Times Square East Tower, No 1, Jalan Imbi, Bukit Bintang, Kuala Lumpur, 55100 ### What's nearby - ![Bukit Bintang Plaza showing interior views and rides](https://images.trvl-media.com/place/6270543/7aa35486-ad20-4f9f-9f56-3c08486562ba.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Berjaya Times Square 1 min walk \- 0.0 miles - ![Sungei Wang Plaza](https://images.trvl-media.com/place/1951/60a5b2da-e277-4280-a836-ea9261ef0a64.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sungei Wang Plaza 2 min walk \- 0.1 miles - ![Jalan Alor showing markets and street scenes as well as a large group of people](https://images.trvl-media.com/place/6171952/9e515d7f-acf5-4838-9cb1-285a05e35d5f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jalan Alor 3 min walk \- 0.2 miles - ![Bukit Bintang featuring a city and street scenes](https://images.trvl-media.com/place/6152210/43d1436a-ea2c-430b-b00d-9432fda14c3c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Changkat Bukit Bintang 5 min walk \- 0.3 miles - ![KualaLumpur_PavilionKualaLumpur_6152234_05](https://images.trvl-media.com/place/6152234/a97d9161-5262-471f-8ba9-91b8441fca46.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pavilion Kuala Lumpur 10 min walk \- 0.6 miles ### Getting around - Imbi Station 1 min walk - Kuala Lumpur Pasar Seni Station 4 min drive - Subang (SZB-Sultan Abdul Aziz Shah) 35 min drive ### Restaurants - Starbucks 1 min walk - Starbucks Reserve Bar 1 min walk - Hometown Hainan Coffee 1 min walk - Rasa Utara 3 min walk - Auntie Anne's 3 min walk ## About this property ### Luxury Service Suites at Times Square Along with 3 outdoor pools, this aparthotel has a 24-hour front desk and free newspapers. WiFi in public areas is free. Other amenities include tour/ticket assistance. Each apartment features a washer/dryer and a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a sitting area and a coffee/tea maker, and other amenities include free WiFi and a flat-screen TV. Limited housekeeping is available. Luxury Service Suites at Times Square offers 30 air-conditioned accommodations with washers/dryers and laptop-compatible safes. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodation at this 4-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and coffee/tea makers. Bathrooms include a shower and complimentary toiletries. This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a limited basis. 3 outdoor swimming pools are on site. ## Similar properties ![Daily buffet breakfast (MYR 60 per person)](https://images.trvl-media.com/lodging/5000000/4600000/4598800/4598754/0736f395.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### citizenM Kuala Lumpur Bukit Bintang Bukit Bintang - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 596 reviews £49 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=4598754&PinnedHotelID=4598754&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/14000000/13190000/13183400/13183369/23c69acc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Kuala Lumpur Journal Bukit Bintang - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,000 reviews £105 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=13183369&PinnedHotelID=13183369&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/21200/21112/f036bf2e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Kuala Lumpur Bukit Bintang - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 1,001 reviews £83 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=21112&PinnedHotelID=21112&HadPinnedHotel=true®ionId=-1&adults=2) ![Merdeka Premier | Down duvets, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/530000/527700/527673/cefed6b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Federal Hotel Kuala Lumpur Bukit Bintang - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 7.6 Good 606 reviews £61 includes taxes & fees 28 Mar - 29 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=527673&PinnedHotelID=527673&HadPinnedHotel=true®ionId=-1&adults=2) ![THE ENTOURAGE | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22800000/22795100/22795067/7c600817.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MOV Hotel Kuala Lumpur Bukit Bintang - Pool - Free Wi-Fi - Air-conditioning - Gym 8.4 Very good 578 reviews £58 includes taxes & fees 14 Apr - 15 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=22795067&PinnedHotelID=22795067&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools](https://images.trvl-media.com/lodging/18000000/17750000/17743600/17743553/cba2514c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KL Bintang Suites at Times Square Golden Triangle - Pool - Kitchen - Free Wi-Fi - Restaurant 6.8 177 reviews £48 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=17743553&PinnedHotelID=17743553&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bars/lounges, cocktail bar](https://images.trvl-media.com/lodging/1000000/210000/200600/200564/7f81756a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mandarin Oriental, Kuala Lumpur Kuala Lumpur City Centre - Pool - Hot tub - Spa - Kids’ pool 9.6 Exceptional 1,029 reviews £165 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=200564&PinnedHotelID=200564&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/97000000/96380000/96373800/96373773/529c1869.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Royal Signature Bukit Bintang - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.4 Very good 67 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=96373773&PinnedHotelID=96373773&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 30 units ## Policies ### Check-in Check-in time starts at 2:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Luxury Service Suites Times Square Aparthotel Kuala Lumpur Luxury Service Suites Times Square Aparthotel Luxury Service Suites Times Square Kuala Lumpur Luxury Service Suites Times Square Service Suites At Times Square Luxury Service Suites at Times Square Aparthotel Luxury Service Suites at Times Square Kuala Lumpur Luxury Service Suites at Times Square Aparthotel Kuala Lumpur ## Frequently asked questions ### Does Luxury Service Suites at Times Square have a pool? ### Is Luxury Service Suites at Times Square pet-friendly? ### How much is parking at Luxury Service Suites at Times Square? ### What time is check-in at Luxury Service Suites at Times Square? ### What time is check-out at Luxury Service Suites at Times Square? ### Where is Luxury Service Suites at Times Square located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Luxury Service Suites at Times Square Reviews 3.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 3.0 Cleanliness ### 7.0 Location ### 2.4 Staff & service ### 3.8 Property conditions & facilities 10 - Excellent 0 8 - Good 1 6 - Okay 0 4 - Poor 2 2 - Terrible 6 ## Reviews Verified ### 2/10 Terrible #### Monique 23 Feb 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Slechte service. Er is geen receptie.als je iemand nodig hebt moet je bellen, maar meestal neemt hij niet op. Het komt bij ons over alsof we daar illegaal zaten. We hadden met zn 4en 2 handdoeken en alleen lakens voor een 2 persoons bed.elke dag werd beloofd dat dit opgelost zou worden maar is nooit gebeurd. ##### Monique Verified ### 8/10 Good #### YinKwong 21 Jan 2016 Disliked: Cleanliness, staff & service General acceptable ##### YinKwong Verified ### 4/10 Poor #### Verified traveller 21 Jan 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It had the potential to be so much more but wasn't We arrived and can't get in unless manager meets you. We were there as a young family with young kids after travelling al day just wanted to settle in. So a kind security guard tried ringing someone for us. Long story short rang the 'wrong' manager but we didn't know this either did other manager. Got put in a room and then informed that we should have been booked in for another manager. doubtful it was the room upgrade we paid for. This room was relatively clean. Stayed here one night and then the wrong manager said for is to meet in the office to move for rest of our stay to correct room. It was awkward in office obviously people were not happy. Moved to correct room same building. Amazing view, pool was awesome and pool service great. Lift and lobby great. Location great right on top of shopping centre. Room however!! - was filthy but being cleaned as we arrived. Broken shower and mouldy, bath missing plugs unusable, sink area leaking, drawings on walls, not enough towels or linen for family, rubbish outside window on airconditioner, stains and just grotty, I did not want to be barefoot in room, hair in sinks shower etc. Manager was nice. But whole situation needs to have a smoother way to check in, was a carry on and room was not what was promised of luxury or upgrade we paid for - needed an overhaul and tidy up to be that. We rang hotels.com who were empathetic to our situation after long discussion but I'd be wary of staying again. ##### Verified traveller Verified ### 2/10 Terrible #### Verified traveller 15 Jan 2016 Disliked: Staff & service #### feel bad ห้องกว้าง อยู่ย่านการค้า เป็นห้องคอนโด ไม่ใช่โรงแรม ไม่มีเค้าท์เตอร์ต้อนรับไปถึงต้องโทรหาจะมีคนเอากุญแจมาให้ ตอนคืยก็ต้องโทรหาเจ้าของห้องมารับ ไม่มีwifi ขอรหัสแล้วก็ไม่ส่งมาให้ ห้อง 1 เตียงใหญ่ กับ 1 เตียงเล็ก แต่ไปถึงมีแค่เตียงใหญ่เตียงเดียวกับโซฟา ##### Verified traveller Verified ### 2/10 Terrible #### Seng Thong 5 Jan 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Poor experience We are rather surprise that the unit does not match to the description. The entire place is very run down. ##### Seng Thong Verified ### 2/10 Terrible #### Verified traveller 27 Dec 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beware of local 'dodgy' operator! Beware of local 'dodgy' operator on the hotel suite side. Some are broker with no housekeeping facility and are untrusted character. Our stay has been a dirty and filthy experience; customer service is non-existence; room is unclean, stained linen with toiletries. We booked for 5 nights and we went somewhere else fr the rest our stay. The hotel itself is good and very convenient; their spa was fantastic, which we needed badly after the bad experience on our check in. ##### Verified traveller Verified ### 4/10 Poor #### Rahmat Redzuan 24 Dec 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Never Again! Disappointed with the room. Some of the facilities are not available as what been advertised like WIFI, microwave and flat TV. There are stains everywhere on the carpet and towels as well. Toilet seat has a crack with permanent stain, totally unappealing. No housekeeping service at all throughout our 3 day-stay, our family of five was only provided with one toilet roll and two tiny soaps. Had to bring room towel to swimming pool, as the pool towel will only be given to Berjaya Hotel guests (separate entity). No parking validation, paid about rm25 per day. Shabby cabinets and wardrobes. The most annoying part is being cheated and had to wait for 2 days for the wifi password but in the end, it was invalid and of no use. Why can't the agent be honest upfront about the wifi and kept me waiting in frustration? ##### Rahmat Redzuan Verified ### 2/10 Terrible #### sally and james 24 Dec 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Room 3816 pure filth do not go near No one to meet us wouldn't answer phone,3 hours later a dodgy bloke arrives saying hotel full, took us back to other tower to a room full of people filthy they said 15 mins to clean up , you would be shocked we got back no bed for our son a totally smashed couch and filth I took a couple of pictures and we left how could this happen wotif. We have booked the hotel before but thought we would try luxury apartments as a little cheaper, you need to get rid of them from your site. We are now in Vietnam and want a refund do not pay them , and by the way we were not the only travellers ripped off by apartments it was mayhem. We ended up staying at Ancasa Hotel . ##### sally and james Verified ### 2/10 Terrible #### Amy 25 Nov 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Private hotel, NO front desk, BROKEN door-hook This apartment hotel(?) has no front desk not like displayed information by Expedia. I had to make a call to a hotel then a guy who is not kind at all showed me a room. He gave me 1 room key and went out. After then I found that a hook on the door was removed.(or broken). Based on Expedia's information, I thought it's normal hotel which has front desk & proper service but it was totally different from my expectation. ##### Amy ### Expedia's Latest Trends ### Hotels > - [Sunway Putra Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Sunway-Putra-Hotel-Kuala-Lumpur.h905209.Hotel-Information) > - [Sleeping Lion Suites](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Sleeping-Lion-Suites.h91935335.Hotel-Information) > - [AGILE Residences by Luna](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-AGILE-Residences-By-Luna.h109149426.Hotel-Information) > - [Ascott Star KLCC Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Ascott-Star-KLCC-Kuala-Lumpur.h74595055.Hotel-Information) > - [Adults Only Resorts & Hotels in Hawaii](https://www.expedia.co.uk/Destinations-In-Hawaii-Adults-Only-Resorts.0-0-d213-tAdultsOnlyResorts.Hotel-Filter-Destinations) > - [Eaton Residences KL by Plush](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Eaton-Residences-KL-By-Plush.h84581124.Hotel-Information) > - [Z Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Z-Hotel.h42590568.Hotel-Information) > - [Hotels in London](https://www.expedia.co.uk/London-Hotels.d178279.Travel-Guide-Hotels) > - [Sky Suites KLCC by Luna Suites](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Sky-Suites-KLCC-By-Luna-Suites.h92971845.Hotel-Information) > - [Expressionz Professional Suites by SYNC](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Expressionz-Professional-Suites-By-SYNC.h31824682.Hotel-Information) > - [Pavilion Hotel Kuala Lumpur Managed by Banyan Tree](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Pavilion-Hotel-Kuala-Lumpur-Managed-By-Banyan-Tree.h31618683.Hotel-Information) > - [The Colony & The Luxe, Kuala Lumpur by Canopy Lives](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Colony-The-Luxe-By-Five-Senses.h90736505.Hotel-Information) > - [Ascott Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Ascott-Kuala-Lumpur.h1548248.Hotel-Information) > - [Pavilion Bukit Bintang Modern Suites](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Pavilion-Bukit-Bintang-Modern-Suites.h23265918.Hotel-Information) > - [Fraser Place Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Fraser-Place-Kuala-Lumpur.h2759215.Hotel-Information) > - [Cozy Hotel at KL Sentral](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Cozy-Hotel-KL-Sentral.h19476172.Hotel-Information) > - [PARKROYAL COLLECTION Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-PARKROYAL-Kuala-Lumpur.h14489.Hotel-Information) > - [Sunway Resort Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Sunway-Resort-Hotel.h68314.Hotel-Information) > - [Mana-Mana Suites at Scarletz KLCC](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Scarletz-Suites-KLCC-By-Mana-Mana.h88666977.Hotel-Information) > - [Star Suites KLCC](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Rest-Star-Residences-KLCC.h53164709.Hotel-Information) > - [Hotels in Barmouth](https://www.expedia.co.uk/Barmouth-Hotels.d8117.Travel-Guide-Hotels) > - [Somerset Damansara Utama Petaling Jaya](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Somerset-Damansara-Uptown-Petaling-Jaya.h16198559.Hotel-Information) > - [GOLDEN PALACE HOTEL](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-GOLDEN-PALACE-HOTEL.h89371421.Hotel-Information) ### Flights > - [Delta Hounslow (LHR) to Jamaica (JFK) flights](https://www.expedia.co.uk/lp/flight-routes/delta-from-heathrow-to-john-f-kennedy-intl/dl/lhr/jfk) ### Packages > - [Sydney Tower Eye](https://www.expedia.co.uk/Sydney-Tower-Eye-Sydney-Central-Business-District.d502970.Attraction) ---