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Reviews of Icon City Service Apartment

3 out of 5
Icon City Service Apartment
Icon City, Pusat Perdagangan Icon City, Petaling Jaya, Selangor

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Nice and clean place to stay however there is a strong bad smell, I have to constantly using refresher for two days to cover the smell. I also have to cover a unsecured AC power socket to prevent cause danger to my crawling baby
Stayed 2 nights in Jan 2020
Response from Scarlett on 9 Jan 2020
Thanks for your feedback. My apology for the convenience during your stay. We realized the drain trap got issue which cannot be close and got stuck. Our handy man had fixed the drain trap and the issue is solved. We have also fixed the AC power socket immediately. Our apologies again, we should have solved it for you during your stay if we were aware of it. Thanks again, we wish to host you again in future to show our better standard of hospitality.

10/10 Excellent

JS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Scarlett on 13 Dec 2019
Thanks JS! It's our pleasure in hosting you. Welcome to stay with us again!

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
the air conditioner and the curtain need to prepare
Stayed 2 nights in Sep 2019
Response from We are Customer Service on 17 Sept 2019
Yes, the unit fully air-conditioned and privacy blinds is installed.