Get an overview of this hotelFamily-friendly Kuala Lumpur hotel in Bukit Bintang, near Petronas Twin Towers

Collecting Nectar Points

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Business centre
Laundry facilities

Location

This family-friendly Kuala Lumpur hotel is located in the business district, within a 15-minute walk of Lot 10 Shopping Centre and Pavilion Kuala Lumpur. Petronas Twin Towers and Petaling Street are also within 1 mile (2 km).

Hotel features

This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a coffee shop/café and a snack bar/deli are on-site.

Room amenities

All 486 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LED TVs with cable channels. Guests will also find 24-hour room service, minibars and separate bathtubs and showers.

Hotel Istana Kuala Lumpur City Center

Hotel Amenities

Hotel Amenities

Hotel Istana Kuala Lumpur City Center features a full-service spa, 2 hot tubs, an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants, and guests can grab a coffee at the coffee shop/café. The property also has a nearby snack bar/deli. Business-related amenities at this 5-star property consist of A business centre and a limo/town car service.

Wireless Internet access is complimentary. Event facilities measuring 689 square feet (64 square metres) include conference centres. This luxury hotel also offers a kid's pool, a fitness centre and spa services. Complimentary self parking is available on-site.

Hotel Istana Kuala Lumpur City Center has designated areas for smoking.

  • Express check-in 
  • Coffee/tea in common areas 
  • Number of spa tubs - 2 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • 24-hour front desk 
  • Business center 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Coffee shop or café 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Limo or Town Car service available 
  • Outdoor pool 
  • Valet parking (surcharge) 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 64 
  • Number of meeting rooms - 19 
  • Spa services on site 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Number of restaurants - 2 
  • Concierge services 
  • Conference space size (feet) - 689 
  • Conference center 
  • Snack bar/deli 
  • Designated smoking areas 
  • Laundry facilities 
  • Total number of rooms - 486 
  • Number of floors - 23 
  • Wedding services 
  • Tennis on site 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Blackout drapes/curtains 
  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Free bottled water 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Bathrobes 
  • Free toiletries 
  • In-room massage available 
  • Slippers 
  • Separate bathtub and shower 
  • Cable TV service 
  • Desk 
  • Free WiFi 
  • Partially open bathroom 
  • Hair dryer 
  • Room service (24 hours) 
  • LED TV 
  • Rollaway/extra beds (surcharge) 
  • Iron/ironing board 
  • In-room safe 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Urban – This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Taman Sari Brasserie – This buffet restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

Trishna Northern Indian – This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

2 hot tubs are on site along with an outdoor pool. In addition to a kid's pool, other recreational amenities include a sauna and a fitness centre.

Spa Services

Ayer Spa has 10 treatment rooms, including rooms for couples. Services include massages, facials and body treatments. The spa is equipped with a sauna, a spa tub and a steam room.

Guests under 16 years old are not allowed in the spa.

  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Number of treatment rooms 10 
  • Minimum age to access spa is 16 
  • Couples treatment rooms 
  • Body treatments 
  • Facial treatments 
  • Massages 

Hotel Policies

Check-in

Check-in time ends at 2 PM

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No cribs (infant beds) available
No pets or service animals allowed
Parking height restrictions apply

Fees

You'll be asked to pay the following charges at the property:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: MYR54 per person (approximately)
  • Valet parking fee: MYR20 per day
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Istana Kuala Lumpur City Center
  • Hotel Istana
  • Istana Kuala Lumpur City Center
  • Istana

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children aged 5 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets or service animals are allowed at this property.


Sorry, we seem to have had an issue loading our review content. Try again?