Get an overview of this hotelKuala Lumpur business hotel near Petronas Towers

Collecting Nectar Points

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Business centre
Laundry facilities

Centrally located

Set in the Kuala Lumpur City Centre, Hotel Istana is a 5-minute walk from shopping at Bukit Bintang, Pavilion, the Kuala Lumpur Convention Center, and a 10-minute walk from the iconic Petronas Twin Towers. Also nearby is Aquaria KLCC.

Spa and fitness

Recreational amenities at this Malaysian hotel include an outdoor pool and children's pool, full-service spa, and fitness center. Two restaurants specialize in Asian cuisine and a ballroom can accommodate up to 2000 guests.

Premium amenities

All 486 Hotel Istana guestrooms include complimentary high-speed internet access. Luxury touches include bathrobes and slippers, separate showers, and premium toiletries. All rooms are equpped with 42-inch LED TVs with premium cable and movie channels. Rollaway beds are available for a fee.

Hotel Istana Kuala Lumpur City Center

Hotel Amenities

Hotel Amenities

The popular Hotel Istana Kuala Lumpur City Center features three restaurants, and a lobby-area lounge. Business amenities at this 5-star hotel consist of a business center, secretarial services, and a conferences space. The hotel offers complimentary WiFi is available throughout. In addition to a full-service spa, Hotel Istana Kuala Lumpur City Center provides an outdoor pool, a children's pool, and a fitness facility. Valet and limousine services are available as well as free onsite parking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Number of floors - 23 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in common areas 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Free WiFi 
  • Designated smoking areas 
  • Concierge services 
  • Total number of rooms - 486 
  • Laundry facilities 
  • Luggage storage 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 19 
  • Tennis on site 
  • Free self parking 
  • Conference center 
  • Conference space size (feet) - 689 
  • Sauna 
  • Spa services on site 
  • Steam room 
  • Children's pool 
  • Outdoor pool 
  • Coffee shop or café 
  • Wedding services 
  • Elevator/lift 
  • Number of spa tubs - 2 
  • Tours/ticket assistance 
  • Valet parking (surcharge) 
  • Garden 
  • Snack bar/deli 
  • Conference space size (meters) - 64 
  • Number of restaurants - 2 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Blackout drapes/curtains 
  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Free bottled water 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Bathrobes 
  • Free toiletries 
  • In-room massage available 
  • Slippers 
  • Separate bathtub and shower 
  • Cable TV service 
  • Desk 
  • Free WiFi 
  • Partially open bathroom 
  • Hair dryer 
  • Room service (24 hours) 
  • LED TV 
  • Rollaway/extra beds (surcharge) 
  • Iron/ironing board 
  • In-room safe 

Where to Eat

Urban - Serves grilled Asian and international cuisines in a bright and spacious setting.

Taman Sari Brasserie - Multiple arched windows highlight this relaxed venue; Taman Sari serves Malaysian buffet dishes, and serves a buffet breakfast (surcharge).

Trishna Northern Indian - Serves lunch and dinner.

Songket Lounge - Features live music, drinks, and snacks off the lobby area.

24-hour room service is available.

Nearby Things to Do

Large potted plants, a sundeck with lounge chairs, and a gazebo grace the outdoor pool area. Fitness facilities include stationary bikes, treadmills, and strength-training equipment. Guests can also enlist the help of a personal trainer and take weekly yoga and dance classes.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Services

Hotel Istana Kuala Lumpur City Center features Ayer Spa, with 10 double and single suites, a couple's spa tub, and separate steam rooms and saunas for men and women. Guests must be at least 16 years old to use spa facilities.

  • Steam room in spa 
  • Massages 
  • Minimum age to access spa is 16 
  • Number of treatment rooms 10 
  • Couples treatment rooms 
  • Sauna in spa 
  • Spa tub in spa 
  • Body treatments 
  • Facial treatments 

Hotel Policies

Check-in

Check-in time ends at 2 PM

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No cribs (infant beds) available
No pets or service animals allowed
Parking height restrictions apply

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Tourism fee: MYR 10.00 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MYR 54 per person (approximately)
  • Valet parking fee: MYR 20 per day
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Istana
  • Hotel Istana City Center
  • Hotel Istana Kuala Lumpur City Center
  • Istana
  • Istana City Center
  • Istana Hotel
  • Istana Hotel Kuala Lumpur City Center
  • Istana Kuala Lumpur City Center

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.


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