Title: Hotel Heaven Lodge Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Heaven Lodge Hotel with a 24-hour front desk, a short walk to Berjaya Times Square ![Lobby](https://images.trvl-media.com/lodging/18000000/17410000/17408300/17408260/74a7b3c4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/18000000/17410000/17408300/17408260/43269e39.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free WiFi](https://images.trvl-media.com/lodging/18000000/17410000/17408300/17408260/ba3a0eaa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/18000000/17410000/17408300/17408260/56c5875b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/18000000/17410000/17408300/17408260/8cc02f08.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Heaven Lodge sits near Pavilion Kuala Lumpur, providing a practical base for city exploration. Guests appreciate the 24-hour front desk service alongside practical amenities like free in-room WiFi and laundry services that make longer stays more manageable. 5.4 ## Popular amenities - Laundry - Housekeeping - 24/7 front desk - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=17408260&PinnedHotelID=17408260&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=17408260&PinnedHotelID=17408260&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=17408260&PinnedHotelID=17408260&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=17408260&PinnedHotelID=17408260&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=17408260&PinnedHotelID=17408260&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=17408260&PinnedHotelID=17408260&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=17408260&PinnedHotelID=17408260&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=17408260&PinnedHotelID=17408260&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### Standard Room ### Highlights Air conditioning Private bathroom Daily housekeeping - City view - Sleeps 2 - 1 Queen Bed ### Deluxe Room ### Highlights Air conditioning Private bathroom Daily housekeeping - City view - Sleeps 2 - 1 Queen Bed ### Family Room ### Highlights Air conditioning Private bathroom Daily housekeeping - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Hotel-Heaven-Lodge.h17408260.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Hotel-Heaven-Lodge.h17408260.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.14303%2C101.70773&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PmZAhXi-aTNGwm4_85YhY16DVbc=) Lot 184 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Selangor, 55100 #### What's nearby - Berjaya Times Square - 3 min walk - 0.2 miles - Jalan Alor - 3 min walk - 0.2 miles - Pavilion Kuala Lumpur - 12 min walk - 0.7 miles - Petronas Twin Towers - 2 min drive - 1.2 miles - KLCC Park - 3 min drive - 1.7 miles #### Getting around - Imbi Station - 5 min walk - Kuala Lumpur Masjid Jamek Station - 19 min walk - Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive #### Restaurants - ‪The Castle Restaurant - ‬2 min walk - ‪Sapphire Club - ‬1 min walk - ‪Ministry of Crab KL - ‬9 min walk - ‪SCG Discovery - ‬3 min walk - ‪Kedai Makanan Toong Kwoon Chye - ‬3 min walk ## About this property ### Hotel Heaven Lodge Hotel near Berjaya Times Square Close to Pavilion Kuala Lumpur and KLCC Park, Hotel Heaven Lodge provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi. Additional perks include: - A 24-hour front desk Room features All guest rooms at Hotel Heaven Lodge feature comforts, such as air conditioning, as well as More amenities include: - Bathrooms with showers ## Similar properties ![Superior Double Room | Rollaway beds, free WiFi](https://images.trvl-media.com/lodging/6000000/5060000/5052600/5052578/b19b88fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### My Hotel at Bukit Bintang Bukit Bintang - Parking included - Free WiFi - Restaurant - Air conditioning 6.6 137 reviews £19 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=5052578&PinnedHotelID=5052578&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Conveniences - 24-hour front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### More - 2 floors ## Room amenities ### Bathroom - Private bathroom - Shower - Towels provided ### More - Air conditioning ## Policies ### Check-in Check-in time starts at 2 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Heaven Kuala Lumpur Hotel Heaven Lodge Hotel Hotel Heaven Lodge Kuala Lumpur Hotel Heaven Lodge Hotel Kuala Lumpur ## Frequently asked questions ### Is Hotel Heaven Lodge pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Heaven Lodge? > This hotel doesn't offer parking. ### What time is check-in at Hotel Heaven Lodge? > Check-in begins at 2 PM. ### What time is check-out at Hotel Heaven Lodge? > Checkout is at noon. ### Where is Hotel Heaven Lodge located? > Located in Bukit Bintang, this hotel is within a 10-minute walk of Jalan Alor and Berjaya Times Square. Pavilion Kuala Lumpur and KLCC Park are also within 1 mile (2 km). Imbi Station is 5 minutes by foot and Bukit Bintang Station is 9 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Heaven Lodge Reviews 5.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.0 Cleanliness ### 8.0 Location ### 5.8 Staff & service ### 5.4 Property conditions & facilities 10 - Excellent 2 8 - Good 2 6 - Okay 6 4 - Poor 4 2 - Terrible 4 ### 6/10 Okay #### Verified traveller 29 Jan 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### New and clean Frendly staf. New build ##### Verified traveller ### 8/10 Good #### Verified traveller 1 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lokasi yang strategik berdekatan dengan lrt dan shopping mall ##### Verified traveller Stayed 1 night in Sep 2019 ### 2/10 Terrible #### Verified traveller 17 Feb 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities omg it's not heaven hotel is hell hotel really very very bad experience with this hotel. i never expect in my life hotel like that also have. broken toilet and room walls with ceiling sheet and can listen sound of beside room. i was booked that hotel for 3 night and when i was checkin after checkin i only stay in room hardly 10 mints and i decided to leave that hotel at same time because it's really very very bad condition hotel. ##### Verified traveller Stayed 3 nights in Feb 2019 ### 4/10 Poor #### Verified traveller 23 Dec 2018 Disliked: Cleanliness, property conditions & facilities, room comfort good location ##### Verified traveller Stayed 1 night in Dec 2018 ### 4/10 Poor #### Verified traveller 20 Dec 2018 ##### Verified traveller Stayed 1 night in Dec 2018 ### 6/10 Okay #### Linh 9 Sept 2017 Liked: Cleanliness, property conditions & facilities #### The location is good but the service is poor It was in a great location but the service there was poor, even tge wifi was in not good condition. I lost wifi connection all the time and had to use 4G data. There was no mirror in the room, used the shared bathroom without hot water :( ##### Linh Stayed 2 nights in Sep 2017 ### 2/10 Terrible #### Thomas 15 Aug 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### DISGUSTING Do yourself a favour and stay elsewhere This place is absolutely disgusting, I've stayed in low budget places before but this one is a joke. Staff are rude; not a word was spoken to me other than 'passport!' at check in. The room was full of bugs and dirt, do not look under the beds, in any drawers or in the shower unless you want to see some disgustingly long black curly hairs. The bed was a dirty old mattress with a dirty sheet and smelly pillow, no duvet just a smelly fake burberry fleece blanket which I doubt had been washed in the last six months. There are also no basic commodities such as toilet paper!! The overall condition was horrific, I couldn't work out if it was still in construction or just really really old...my bathroom door was hanging off the wall and the toilet didn't flush. The central location is a redeeming factor but very very noisy...I was woken every hour with either shreaking laughter or crying babies. ##### Thomas Stayed 2 nights in Aug 2017 ### 6/10 Okay #### Verified traveller 31 May 2017 Liked: Staff & service Disliked: Cleanliness #### You get what you paid for. Room price is cheap. But the cleanliness needs to be improved. Air conditioner's temperature is not adjustable because of missing controller. The air con is defaulted at 16 degrees Celsius. Which makes the room too cold to sleep. The bathroom's drainage has hairs from previous users. But you get what you paid for. If you just need a room to sleep alone for a night or two, it is not too bad of a choice for its cheap price and location. ##### Verified traveller Stayed 1 night in May 2017 ### 10/10 Excellent #### D p 26 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### cosy and quiet The place was like brand new, cosy, quiet with very cool aircon. The room was quite minuscule but we weren't in need of more space, being just one night. ##### D p ### 10/10 Excellent #### ZHIHONG 22 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 24hrs desk staff, awesome location ##### ZHIHONG ### 6/10 Okay #### WEI JEN 18 May 2017 Disliked: Property conditions & facilities, room comfort #### 不能要求太多的廉價旅館 熱水淋浴水量極小是最大缺點, 隔音差是廉價旅館的共同毛病. ##### WEI JEN ### 4/10 Poor #### Verified traveller 12 May 2017 Disliked: Staff & service, property conditions & facilities, room comfort Hotel looks like it would be still in construction. Rooms facilities are quite poorly build. Taking a shower took longer than usually, due to the amount of water that was dripping out of it. Stuff could be more friendly... But to be fair...we paid about 115 Rm for two nights. The room was clean so far and the location was good as well. But we got definitely already better accommodation for that budget. Alright to stay two nights though if you don't wanna spend much time in your room anyway. ##### Verified traveller ### 6/10 Okay #### VANCE 4 May 2017 #### GOOD LOCATION LOCATION IS GOOD. ##### VANCE ### 2/10 Terrible #### Verified traveller 24 Mar 2017 Disliked: Staff & service, property conditions & facilities #### Worst Hotel , find a better one to stay . Check in afternoon , Book through Orbitz.com , The front desk ( Jamah ) give the key , and said to me that if you don't like the room , I can change it for you , So I check the room.. its small but clean , bathroom has no mirror and window , due to long distance flight and time zone different and I was tired so I don't mind , soon after check in the room and take a rest , few hours later I saw 2-3 mice came through my room , I immediate go down to front desk and the afternoon front desk has off work , this guy not event try to help , saying the boss will come later . I waited for 45 mins still no show , I go back to room wait for next day . 2) next day morning the front desk guy back , told him the story , and he give the new room but it's old room with dry blood on the bed and I didn't take the room , after check out few rooms , finally he give me a new room with window BUT no bathroom door and no mirror... he said if you don't mine , I say ok , the room are very clean but no bathroom door and mirror . ( the window got a small hole and did not closed completely , you can hear the traffic pass by and mosquito bite me as well , So I turn the AC on , it's just very cold at night ! My advise to you , Pay a bit more money to stay better hotel . By the way this hotel location is not so bad , it's walking distance to Bukit Bintang area . Also this hotel is not 2 star , is 1 star . since the service is not professional . ##### Verified traveller ### 4/10 Poor #### Verified traveller 18 Mar 2017 Disliked: Property conditions & facilities, room comfort #### not as i expected. I was expected a little more comfort from the photo i've checked before my booking. But in my room only had a bed, one bed side table ( in the drawer had tabaco ashes) and a little bench on the wall. There was no kettle, tea bags or water bottle provided like a photo. And often to hear Mouse walking on the sealing. ##### Verified traveller ### 8/10 Good #### Christine 14 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Affordable and fit for purpose. Very comfortable and serene. Many attractions within reasonable distance ##### Christine ### 2/10 Terrible #### Verified traveller 13 Mar 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort TERRIBLE hotel! TERIBLE room, with RATS! The reception was BED - sent us to unfurnished room and we asked for a chance! overall - BAD! ##### Verified traveller ### 6/10 Okay #### Michal 5 Feb 2017 Disliked: Staff & service, property conditions & facilities #### Close to local amenities It was good, but no window view as promised ##### Michal ## Expedia's Latest Trends ### Hotels > [Rooftop Pool KLCC View at Face Suite KL](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Rooftop-Pool-Klcc-View-At-Face-Suite-KL.h34006451.Hotel-Information) > > [The Chow Kit - an Ormond Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Chow-Kit-An-Ormond-Hotel.h39812138.Hotel-Information) > > [Traders Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Traders-Hotel-Kuala-Lumpur.h1468622.Hotel-Information) > > [Berjaya Times Square Hotel, Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Berjaya-Times-Square-Hotel.h1050442.Hotel-Information) > > [Shangri-La Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Shangri-La-Kuala-Lumpur.h20634.Hotel-Information) > > [Banyan Tree Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Banyan-Tree-Kuala-Lumpur.h22812809.Hotel-Information) > > [One World Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-One-World-Hotel.h1682979.Hotel-Information) > > [DoubleTree by Hilton Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-DoubleTree-By-Hilton-Hotel-Kuala-Lumpur.h385545.Hotel-Information) > > [Grand Millennium Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Grand-Millennium-Hotel-Kuala-Lumpur.h524557.Hotel-Information) > > [Mercure Kuala Lumpur Shaw Parade](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Mercure-Kuala-Lumpur-Shaw-Parade.h16324337.Hotel-Information) > > [JW Marriott Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-JW-Marriott-Kuala-Lumpur.h54219.Hotel-Information) > > [Pavilion Hotel Kuala Lumpur Managed by Banyan Tree](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Pavilion-Hotel-Kuala-Lumpur-Managed-By-Banyan-Tree.h31618683.Hotel-Information) > > [EQ Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-EQ-Kuala-Lumpur.h34993183.Hotel-Information) > > [Grand Hyatt Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Grand-Hyatt-Kuala-Lumpur.h5232813.Hotel-Information) > > [Pullman Kuala Lumpur City Centre Hotel & Residences](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Pullman-Kuala-Lumpur-City-Centre-Hotel-Residences.h899847.Hotel-Information) > > [The Majestic Hotel Kuala Lumpur, Autograph Collection](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Majestic-Hotel-Kuala-Lumpur.h5598435.Hotel-Information) > > [The Westin Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Westin-Kuala-Lumpur.h970684.Hotel-Information) > > [Hotel Stripes Kuala Lumpur, Autograph Collection](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hotel-Stripes-Kuala-Lumpur.h17352205.Hotel-Information) > > [Hilton Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hilton-Kuala-Lumpur.h901881.Hotel-Information) > > [InterContinental Kuala Lumpur by IHG](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-InterContinental-Kuala-Lumpur.h425974.Hotel-Information) > > [Four Seasons Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Four-Seasons-Hotel-Kuala-Lumpur.h21122615.Hotel-Information) > > [Verdant Hill Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Verdant-Hill-Hotel-Kuala-Lumpur.h13478286.Hotel-Information) > > [Mandarin Oriental, Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Mandarin-Oriental-Kuala-Lumpur.h200564.Hotel-Information) > > [The Ritz-Carlton, Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Ritz-Carlton.h81788.Hotel-Information) > > [Holiday Inn Express Kuala Lumpur City Centre by IHG](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Holiday-Inn-Express-Kuala-Lumpur-City-Centre.h13117977.Hotel-Information) > > [THE FACE Suites Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Face-Suites-Kuala-Lumpur.h13297574.Hotel-Information) ### Cars > [Car hire in Palma de Mallorca](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Palma-De-Mallorca.d4803920.Car-Hire-Guide) ### Packages > [Japan Holidays](https://www.expedia.co.uk/Japan.d89.Holidays-City-Breaks)