Title: Excellent Service Suites at Times Square Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Excellent Service Suites at Times Square Hotel with an indoor pool, steps from Berjaya Times Square ![Indoor pool](https://images.trvl-media.com/lodging/9000000/8850000/8841800/8841735/3616293f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Luxury Suite, 2 Bedrooms | 1 bedroom, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/9000000/8850000/8841800/8841735/4c383b31.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/9000000/8850000/8841800/8841735/416189dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/9000000/8850000/8841800/8841735/3984e618.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Suite, 2 Bedrooms | 1 bedroom, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/9000000/8850000/8841800/8841735/8f369331.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Excellent Service Suites at Times Square sits near KLCC Park, providing a convenient urban escape. Guests can unwind at the poolside bar, enjoy the spa tub, or make use of the gym. The property offers practical amenities including free in-room WiFi and dry cleaning services. 5.4 ## Popular amenities - Spa - Bar - Hot tub - Breakfast available - Pool - Gym ## Room options ### Check availability for these dates # Tonight [Sept 23 - Sept 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=8841735&PinnedHotelID=8841735&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=8841735&PinnedHotelID=8841735&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 24 - Sept 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-24&endDate=2025-09-25&selected=8841735&PinnedHotelID=8841735&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-24&endDate=2025-09-25&selected=8841735&PinnedHotelID=8841735&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=8841735&PinnedHotelID=8841735&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=8841735&PinnedHotelID=8841735&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=8841735&PinnedHotelID=8841735&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=8841735&PinnedHotelID=8841735&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Premier Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/9000000/8850000/8841800/8841735/c4de22f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite, 1 Bedroom ### Highlights Separate dining area Separate sitting area Air conditioning Free cots/infant beds Dishwasher LCD TV Pillow menu Ceiling fan - 657 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed and 1 Single Bed ![1 bedroom, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/9000000/8850000/8841800/8841735/416189dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 Bedroom ### Highlights Separate dining area Separate sitting area Air conditioning Free cots/infant beds Dishwasher LCD TV Pillow menu Ceiling fan - 614 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![1 bedroom, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/9000000/8850000/8841800/8841735/416189dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, 1 Bedroom ### Highlights Separate dining area Separate sitting area Air conditioning Free cots/infant beds Dishwasher LCD TV Pillow menu Ceiling fan - 549 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed and 1 Single Bed ![Luxury Suite, 2 Bedrooms | 1 bedroom, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/9000000/8850000/8841800/8841735/8f369331.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 2 Bedrooms ### Highlights Separate dining area Separate sitting area Air conditioning Free cots/infant beds Kitchenette Fridge Dishwasher LCD TV - 1066 sq ft - 2 bedrooms - City view - Sleeps 5 - 1 Queen Bed and 3 Single Beds ## You may also like Ad ![Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/75000000/74690000/74681300/74681225/cba8c09d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Shah Alam i-City Shah Alam - Pool - Spa - Kids pool - Free WiFi 9.4 Exceptional 175 reviews £57 includes taxes & fees 29 Sept - 30 Sept [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-DoubleTree-By-Hilton-Shah-Alam-I-City.h74681225.Hotel-Information?chkin=2025-9-29&chkout=2025-9-30&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=f2e6eb15-de2b-477b-92a8-e9a167a52212&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/210000/200600/200564/2ff9e531.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mandarin Oriental, Kuala Lumpur Kuala Lumpur City Centre - Pool - Hot tub - Spa - Kids pool 9.4 Exceptional 1,012 reviews £143 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Mandarin-Oriental-Kuala-Lumpur.h200564.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=f2e6eb15-de2b-477b-92a8-e9a167a52212&top_cur=GBP) Ad ![Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/980000/973600/973536/a4e8b0a6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Le Méridien Kuala Lumpur Kuala Lumpur Sentral - Pool - Spa - Kids pool - Waterslide 9.4 Exceptional 1,012 reviews £87 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Le-Meridien-Kuala-Lumpur.h973536.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=f2e6eb15-de2b-477b-92a8-e9a167a52212&top_cur=GBP) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102190000/102188200/102188109/6ad8f645_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Putrajaya Serdang - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 86 reviews £66 includes taxes & fees 2 Oct - 3 Oct [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Moxy-Putrajaya.h102188109.Hotel-Information?chkin=2025-10-2&chkout=2025-10-3&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=f2e6eb15-de2b-477b-92a8-e9a167a52212&top_cur=GBP) Ad ![3 restaurants, breakfast, lunch, dinner served; Malaysian cuisine ](https://images.trvl-media.com/lodging/6000000/5240000/5232900/5232813/b9a17fae.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Hyatt Kuala Lumpur Kuala Lumpur City Centre - Pool - Spa - Kids pool - Parking included 9.4 Exceptional 1,011 reviews £155 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Grand-Hyatt-Kuala-Lumpur.h5232813.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=f2e6eb15-de2b-477b-92a8-e9a167a52212&top_cur=GBP) Ad ![Outdoor pool, open 7:00 AM to 8:00 PM, free pool cabanas, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/14500/14489/bdef45c5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### PARKROYAL COLLECTION Kuala Lumpur Bukit Bintang - Pool - Spa - Free WiFi - Restaurant 8.6 Excellent 822 reviews £95 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-PARKROYAL-Kuala-Lumpur.h14489.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=f2e6eb15-de2b-477b-92a8-e9a167a52212&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/88000000/87370000/87367900/87367899/6b5a0539.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pan Pacific Serviced Suites Kuala Lumpur Bukit Bintang - Pool - Kitchen - Washer - Dryer 9.4 Exceptional 203 reviews £106 includes taxes & fees 28 Sept - 29 Sept [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Pan-Pacific-Serviced-Suites-Kuala-Lumpur.h87367899.Hotel-Information?chkin=2025-9-28&chkout=2025-9-29&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=f2e6eb15-de2b-477b-92a8-e9a167a52212&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/60000/54300/54219/7e65b140_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Kuala Lumpur Kuala Lumpur City Centre - Pool - Spa - Kids pool - Free WiFi 8.8 Excellent 1,009 reviews £105 includes taxes & fees 7 Oct - 8 Oct [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-JW-Marriott-Kuala-Lumpur.h54219.Hotel-Information?chkin=2025-10-7&chkout=2025-10-8&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=f2e6eb15-de2b-477b-92a8-e9a167a52212&top_cur=GBP) Ad ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/15100/15036/5f0de73a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Petaling Jaya Petaling Jaya - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,006 reviews £60 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hilton-Petaling-Jaya.h15036.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=f2e6eb15-de2b-477b-92a8-e9a167a52212&top_cur=GBP) Ad ![Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9460000/9452100/9452040/33ef187c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points By Sheraton Puchong Bandar Puteri Puchong - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 673 reviews £59 includes taxes & fees 28 Sept - 29 Sept [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Four-Points-By-Sheraton-Puchong.h9452040.Hotel-Information?chkin=2025-9-28&chkout=2025-9-29&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=f2e6eb15-de2b-477b-92a8-e9a167a52212&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Excellent-Service-Suites-At-Times-Square.h8841735.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Excellent-Service-Suites-At-Times-Square.h8841735.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.14262%2C101.70904&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xzM7bYzsXoQJSVOcOHWWAYIERV4=) Jalan Imbi, Berjaya Times Square, Tower No. 1 East Wing, Kuala Lumpur, 55100 #### What's nearby - Berjaya Times Square - 2 min walk - 0.1 miles - Jalan Alor - 3 min walk - 0.2 miles - Pavilion Kuala Lumpur - 10 min walk - 0.6 miles - Petronas Twin Towers - 3 min drive - 1.5 miles - KLCC Park - 3 min drive - 1.2 miles #### Getting around - Imbi Station - 2 min walk - Kuala Lumpur Pasar Seni Station - 3 min drive - Kuala Lumpur International Airport (KUL) - 46 min drive #### Restaurants - ‪Hometown Hainan Coffee - ‬1 min walk - ‪The Castle Restaurant - ‬5 min walk - ‪Arab Hadramot Restaurant عرب حضرموت - ‬2 min walk - ‪Big Apple Restaurant - ‬1 min walk - ‪Tangkak Beef Noodles 东甲牛腩面 - ‬1 min walk ## About this property ### Excellent Service Suites at Times Square Hotel near Berjaya Times Square Pavilion Kuala Lumpur and KLCC Park are located near Excellent Service Suites at Times Square, which provides a poolside bar, a playground and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business centre. You'll also enjoy perks such as: - An indoor pool and a children's pool - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information - A lift and a front desk safe Room features All guest rooms at Excellent Service Suites at Times Square include comforts, such as pillow menus and air conditioning, in addition to perks, such as separate sitting areas and separate dining areas. Other amenities include: - Sofa beds, rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with deep-soaking baths and free toiletries - LCD TVs with satellite channels and DVD players - Separate sitting areas, separate dining areas and dishwashers ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Return airport shuttle (surcharge) - Area shuttle (surcharge) ### Food and drink - Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 70 for adults and MYR 70 for children - A poolside bar ### Things to do - Children's pool - Gym - Hot tub - Indoor pool - Playground ### Family friendly - Children's pool - DVD player - In-room cot - In-room microwave - In-room sofa bed - Indoor pool - Laundry facilities - Living room - Playground - Rollaway/extra bed (surcharge) - Separate bedroom - Separate in-room dining area ### Conveniences - Laundry facilities - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (limited availability) - Tour and ticket assistance ### Business services - 24-hour business centre ### Spa - Spa services ### Accessibility - Lift ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Pillow menu - Rollaway/extra bed (surcharge) - Single sofa bed ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer (on request) - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - DVD player - LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Free bottled water - Hob - Microwave - Separate dining area ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board on request - Living room - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions There is no front desk at this property The check-in location differs from the property location; go to: \[Reception, East Tower A\] Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation At check-in, guests must provide a record of full COVID-19 vaccination COVID-19 vaccination record requirement applies to all guests aged 16 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in ### Access methods Key retrieval, private entrance ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MYR 60 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MYR 70 for adults and from MYR 70 for children - Rollaway bed fee: MYR 60 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Excellent Service Suites Times Square Hotel Kuala Lumpur Excellent Service Suites Times Square Hotel Excellent Service Suites Times Square Kuala Lumpur Excellent Service Suites Times Square Excellent Service Suites Times Square Apartment Kuala Lumpur Excellent Service Suites Times Square Apartment Excellent Service Suites Time Excellent Service Suites at Times Square Hotel Excellent Service Suites at Times Square Kuala Lumpur Excellent Service Suites at Times Square Hotel Kuala Lumpur ## Frequently asked questions ### Does Excellent Service Suites at Times Square have a pool? > Yes, this property has an indoor pool and a children's pool. ### Is Excellent Service Suites at Times Square pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Excellent Service Suites at Times Square? > This property doesn't offer parking. ### What time is check-in at Excellent Service Suites at Times Square? > Check-in start time: 2 PM; check-in end time: midnight. ### What time is check-out at Excellent Service Suites at Times Square? > Checkout is at noon. ### Does Excellent Service Suites at Times Square provide a shuttle to the airport? > Yes, there's an airport shuttle. A per vehicle, return fee applies. ### Where is Excellent Service Suites at Times Square located? > Located in Bukit Bintang, this hotel is within a 10-minute walk of Berjaya Times Square and Jalan Alor. Pavilion Kuala Lumpur and Petaling Street are also within 1 mile (2 km). Imbi Station is only a 2-minute walk and Hang Tuah Station is 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Excellent Service Suites at Times Square Reviews 5.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.2 Cleanliness ### 7.0 Location ### 5.4 Staff & service ### 5.6 Property conditions & facilities 10 - Excellent 15 8 - Good 5 6 - Okay 10 4 - Poor 11 2 - Terrible 22 ### 2/10 Terrible #### Cher, Singapore 27 Jul 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible Experience. •NOT A HOTEL! BOOK AT YOUR OWN RISK •Unclear instructions that upon arrival you would need to call the "agent" for your room. •Number stated was unreachable, forcing us to call Expedia.sg (calling back to SG = expensive) to get another contact number. •The service was unacceptable, when we got through to the number that was given to us by Expedia.sg the person was rude and had absolutely no manners asking us "so what you want me to do! " when We only asked where we should go to check in. •Pictures on Expedia are totally different from what the room actually looks like. (Yellow sheets, old dirty furniture (that looks like they would have bugs in them), dingy and dark. What was worse was that it was filled with the stale stench of cigarettes) •Was promised to check in at 2pm but was delayed and was only greeted with a unmade room at 3pm. •We cancelled our reservation upon looking at the state of the room. The room is not worth saving that extra $100-200 for comfort and service. ##### Cher Stayed 3 nights in Jul 2017 ### 8/10 Good #### Bibi 21 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Bibi ### 2/10 Terrible #### Verified traveller 29 Mar 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Never agin Room was dirty sheet was dirty etc don't book here I will never ##### Verified traveller ### 6/10 Okay #### Verified traveller 22 Mar 2017 Disliked: Cleanliness ##### Verified traveller ### 4/10 Poor #### swt 6 Mar 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### disappointed old furniture, but the view is good. ##### swt ### 10/10 Excellent #### Topdog 27 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 가격대비 최고의 호텔 부킷빈땅에 위치하여 시내가 가깝고 잘란알로가 바로옆에 있어 좋았습니다 쇼핑몰도 같이 있어 좋았고 방도 넓고 깨끗하고 전망도 좋았습니다 아이들과 놀기에 수영장등 편의시설 또한 좋았습니다 ##### Topdog ### 10/10 Excellent #### Verified traveller 17 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ありがとうございます、親切に部屋の内装も教えて頂きありがとうございます。 また利用したいと思います。 ##### Verified traveller ### 2/10 Terrible #### Kjell 15 Jan 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Pictures fr.o.m. Boking not the same as reallity. Dirty room. Do not rent this. ##### Kjell ### 6/10 Okay #### 향은 10 Jan 2017 Disliked: Cleanliness, staff & service, room comfort #### excellent service suit? poor service,,way poor. 서비스가 정말정말 별로였습니다. 타임스퀘어에 있어서 위치도 좋고 뷰도 좋았지만 가구나 방상태는 노후한 편입니다. 같은 건물에 서비스드 레지던스와 호텔이 같이 있는거라고 하던데, 시큐리티 아저씨도 저희한테 왜 이 레지던스로 예약을 했냐고, 모든 사람이 나갈 때마다 컴플레인한다고 하던데 저도 하게 되네요. 처음에 갔을 때 연락받아서 온 관리인이 룸키를 하나만 주고 디파짓 현금으로 내고, 이것저것 설명해주고 그런 건 다 멀쩡했는데 와이파이 이름이랑 비번을 안가르쳐줘서 전화를 했는데 그것도 잘못된 걸 가르쳐줬었고, 다시 연락했을 때는 10번을 걸어도 전화를 안받고 문자도 답장이 없어서 근 이틀동안 와이파이 없이 살았습니다. 거기다 수영장을 이용할 수 있다고 해서 갔는데 서비스레지던스 이용객을 안된다고 하더라구요. 시트도 타월도 안갈아주고 침대는 스프링이 오래되서 그런지 삐그덕거리는 걸 넘어서 스프링 뾰족한 부분이 나와 있었어요. 여튼 정말 별로였습니다. ##### 향은 ### 6/10 Okay #### Khoo 31 Dec 2016 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Convenient I booked a single bedroom with 1 king size bed and 1 single bed but the hotel give me a room with 2 single beds. Then they offered me with breakfast ( for 2 persons only) and a very thin matress. It is really un-comfortable for 3 adults. Really unsatisfactory. ##### Khoo ### 2/10 Terrible #### Verified traveller 14 Dec 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### will not stay here for the 2nd time First experince staying a apartment instead of a hotel. very much recommended that u stay at berjaya time square hotel instead of service apartment at berjaya time square. please be prepared that there is no room service as there is no phone in the room and you have to pay for your parking fee( we paid RM36 for 1.5day) . there is a hand soap if u dun bring ur toiletries for shower (luckily i brought mine). good luck to all hv choose Excellent Suites at Times Square...its so not Excellent after all ##### Verified traveller ### 4/10 Poor #### Swizaidi, Penang 14 Nov 2016 Disliked: Cleanliness, room comfort #### Expedia customer support terrible ##### Swizaidi ### 4/10 Poor #### Min 4 Jul 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't be tricked, not enough bedding Very Bad ##### Min ### 10/10 Excellent #### Verified traveller 20 Jun 2016 Liked: Cleanliness, property conditions & facilities, room comfort #### Have a great stay Nice enviroment ! i love the mall and view of kl tower n twin tower! My agent upgrade my room to a bigger room due to some problem in that room. definitely come back again . ##### Verified traveller ### 8/10 Good #### maira, terengganu 5 Jun 2016 Liked: Cleanliness, staff & service #### nice hotel close to the shopping complex very nice hotel,close to the shopping complex n the room very safe,silent n clean..i like the hotel ##### maira ### 2/10 Terrible #### Chieko, japan 20 May 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ホテルと思ったら、アパートメントで、鍵で開かなくなって大変な思いを何度かした。 部屋の掃除も行き届いてなく、ポットも汚くて使用不可。 洗面台も、水が溜まって、なかなか流れていかず‥ 部屋の広さと、４１階でロケーションだけはよかった。 次回は、泊まらない。 ##### Chieko ### 6/10 Okay #### siew siong 10 May 2016 ##### siew siong ### 6/10 Okay #### atsushi 2 May 2016 Liked: Room comfort Disliked: Cleanliness, staff & service, property conditions & facilities 掃除がこない ｗｉｆｉが部屋によって電波が届かない ##### atsushi ### 6/10 Okay #### wathuhewa, Melbourne 22 Apr 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Berjaya times apartments I booked an apartment through venere for a week in march for me and my family. A change in flight plans required me to book an additional day. I called the number provided in the venere invoice and made arrangements to extend the stay by 1 day and agreed to pay extra for it. When I got to the apartment complex, the rooms were not ready. The booking agent stated that the number on the venere invoice doesn't belong to them. I had two small children with me and no place to stay. Shockingly incompetent. Eventually we were sent to our apartment, which has was old, smelly and generally dirty. The only redeeming feature was the attached mall and the location. Never again. ##### wathuhewa ### 6/10 Okay #### Kristian, Australia 20 Apr 2016 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness #### Great Location, Great View but run down and dirty! The manager Karim went above and beyond to help us enjoy our stay - but the older room let us down a few times. The location was awesome and the hotel pool was really world class. We have a really large 2 bedroom suite with awesome views - at first we were really impressed. But in the light of day the room was very dated and dirty. It appeared to have poo on the toilet walls and cigarette ash in the corner of the bathroom. The internet didnt work! Karim tried many times to get it working or log us into other suites but we never got there. Which was a massive inconvenience. The kids were excited by the giant plasma tv - but it too didnt work and was replaced by an older box style which didnt work for the first day. The manager Karim really was a great guy who really looked after us! ##### Kristian ### 2/10 Terrible #### Verified traveller 15 Apr 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very bad and we gave one no interest no interest Vary bad no service at all Too dirty no staf taxi drivers don't know it not hotel ##### Verified traveller ### 6/10 Okay #### Aisyah, Pekanbaru 13 Apr 2016 Liked: Staff & service #### Room cleanliness need to be improve Good location, easy to get food, lots of store around. only the room cleanliness need to improve ##### Aisyah ### 2/10 Terrible #### Shawn, Singapore 28 Mar 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dishonest scam "hotel". This is the worst ever stay I've had booking through hotels.com. This is not managed by the Berjaya Times Square even though some facilities are co-shared. The apartment is owned 3rd party by Dnata travel group that have an office in Times Square. I paid for 3 single beds and 1 queen bed as advertised by hotels.com. However, there were only 2 single beds and 1 queen bed. This is unacceptable as one of us had to sleep on the couch. We were only allowed to check in past 2.30pm as they had not prepared the room on time. Additionally, they did not accept card payment at all. We had to pay the full amount upfront including the deposit. We were not given any options whatsoever. This place is atrocious and no one should patronise this scam of a service. ##### Shawn ### 2/10 Terrible #### よしき 9 Mar 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 二度と泊まらない 部屋に備え付けてあるべきものが圧倒的に足りていない。無料のWi-Fiが使えるはずだったのに、仲介の人にいくら問い合わせてもWi-Fiの情報を教えてもらえなかった。総合的に最悪。 ##### よしき ### 2/10 Terrible #### crazycru, seoul 4 Feb 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 버자야호텔과 다른 시설임 버자야 호텔인줄 알고 예약을 잘못한 것을 시작으로 많은 후회가 있었음. 리셉션이 별도로 없고, 쇼핑몰 6층의 여행사 같은 곳에 어렵게 찾아가서 담당자를 한참이나 기다려서 방을 배정받았음. 왠지 불법적인 숙소같은 인상을 받아서 다시 이용할 일은 없을 것 같음. 특히 버자야 suite service 건물 1층으로 갔을 때, 아무런 구체적인 안내 또는 정보가 없어 처음 가는 사람이 당혹스러울 수 있을 것임. ##### crazycru ## Expedia's Latest Trends ### Hotels > [Rooftop Pool KLCC View at Face Suite KL](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Rooftop-Pool-Klcc-View-At-Face-Suite-KL.h34006451.Hotel-Information) > > [The Chow Kit - an Ormond Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Chow-Kit-An-Ormond-Hotel.h39812138.Hotel-Information) > > [Verdant Hill Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Verdant-Hill-Hotel-Kuala-Lumpur.h13478286.Hotel-Information) > > [Mandarin Oriental, Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Mandarin-Oriental-Kuala-Lumpur.h200564.Hotel-Information) > > [Hotel Stripes Kuala Lumpur, Autograph Collection](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hotel-Stripes-Kuala-Lumpur.h17352205.Hotel-Information) > > [Hilton Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hilton-Kuala-Lumpur.h901881.Hotel-Information) > > [EQ Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-EQ-Kuala-Lumpur.h34993183.Hotel-Information) > > [Grand Hyatt Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Grand-Hyatt-Kuala-Lumpur.h5232813.Hotel-Information) > > [DoubleTree by Hilton Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-DoubleTree-By-Hilton-Hotel-Kuala-Lumpur.h385545.Hotel-Information) > > [Grand Millennium Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Grand-Millennium-Hotel-Kuala-Lumpur.h524557.Hotel-Information) > > [Traders Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Traders-Hotel-Kuala-Lumpur.h1468622.Hotel-Information) > > [Berjaya Times Square Hotel, Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Berjaya-Times-Square-Hotel.h1050442.Hotel-Information) > > [The Ritz-Carlton, Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Ritz-Carlton.h81788.Hotel-Information) > > [Holiday Inn Express Kuala Lumpur City Centre by IHG](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Holiday-Inn-Express-Kuala-Lumpur-City-Centre.h13117977.Hotel-Information) > > [InterContinental Kuala Lumpur by IHG](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-InterContinental-Kuala-Lumpur.h425974.Hotel-Information) > > [Pullman Kuala Lumpur City Centre Hotel & Residences](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Pullman-Kuala-Lumpur-City-Centre-Hotel-Residences.h899847.Hotel-Information) > > [The Majestic Hotel Kuala Lumpur, Autograph Collection](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Majestic-Hotel-Kuala-Lumpur.h5598435.Hotel-Information) > > [Mercure Kuala Lumpur Shaw Parade](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Mercure-Kuala-Lumpur-Shaw-Parade.h16324337.Hotel-Information) > > [JW Marriott Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-JW-Marriott-Kuala-Lumpur.h54219.Hotel-Information) > > [Shangri-La Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Shangri-La-Kuala-Lumpur.h20634.Hotel-Information) > > [Banyan Tree Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Banyan-Tree-Kuala-Lumpur.h22812809.Hotel-Information) > > [THE FACE Suites Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Face-Suites-Kuala-Lumpur.h13297574.Hotel-Information) > > [Four Seasons Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Four-Seasons-Hotel-Kuala-Lumpur.h21122615.Hotel-Information) > > [5 Star Hotels in Lara](https://www.expedia.co.uk/5Star-Lara-Antalya-Hotels.s50-n6054878-0.Travel-Guide-Filter-Hotels) > > [The Westin Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Westin-Kuala-Lumpur.h970684.Hotel-Information) > > [5 Star Hotels in Hornsea](https://www.expedia.co.uk/5Star-Hornsea-Hotels.s50-0-d6054110.Travel-Guide-Filter-Hotels) > > [Pavilion Hotel Kuala Lumpur Managed by Banyan Tree](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Pavilion-Hotel-Kuala-Lumpur-Managed-By-Banyan-Tree.h31618683.Hotel-Information) > > [The Cliff House Hotel](https://www.expedia.co.uk/New-Milton-Hotels-The-Cliff-House-Hotel.h6175183.Hotel-Information) > > [One World Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-One-World-Hotel.h1682979.Hotel-Information)