Title: Esperanza Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Esperanza Hotel Hotel with a 24-hour business centre, 8-minute walk to Berjaya Times Square ![Hallway](https://images.trvl-media.com/lodging/4000000/3220000/3212500/3212460/a3bbbefe.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Double Room | In-room safe, free WiFi](https://images.trvl-media.com/lodging/4000000/3220000/3212500/3212460/b64c5420.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/4000000/3220000/3212500/3212460/e7066f30.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/4000000/3220000/3212500/3212460/3d453434.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/4000000/3220000/3212500/3212460/6ae43ca8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Esperanza Hotel in central Kuala Lumpur offers practical amenities for business and leisure travelers. Guests appreciate the 24-hour business center, dry cleaning services, in-room WiFi, and free newspapers. Multilingual staff helps visitors navigate the city confidently. 5.2 ## Popular amenities - Room service - Laundry - Housekeeping - 24/7 front desk - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=3212460&PinnedHotelID=3212460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=3212460&PinnedHotelID=3212460&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 3 - Dec 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=3212460&PinnedHotelID=3212460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=3212460&PinnedHotelID=3212460&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=3212460&PinnedHotelID=3212460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=3212460&PinnedHotelID=3212460&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=3212460&PinnedHotelID=3212460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=3212460&PinnedHotelID=3212460&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Standard Double Room | In-room safe, free WiFi](https://images.trvl-media.com/lodging/4000000/3220000/3212500/3212460/bdca2b44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Air conditioning HDTV Private bathroom Satellite channels Daily housekeeping In-room safe - 108 sq ft - Sleeps 3 - 1 Queen Bed ![Deluxe Double Room | In-room safe, free WiFi](https://images.trvl-media.com/lodging/4000000/3220000/3212500/3212460/43461021.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Air conditioning HDTV Private bathroom Satellite channels Daily housekeeping In-room safe - 108 sq ft - Sleeps 3 - 1 Queen Bed ![Standard Twin Room | In-room safe, free WiFi](https://images.trvl-media.com/lodging/4000000/3220000/3212500/3212460/ab72824a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Air conditioning HDTV Private bathroom Satellite channels Daily housekeeping In-room safe - 88 sq ft - Sleeps 3 - 2 Single Beds ![Family Triple Room | In-room safe, free WiFi](https://images.trvl-media.com/lodging/4000000/3220000/3212500/3212460/9c5c87cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room ### Highlights Air conditioning HDTV Private bathroom Satellite channels Daily housekeeping In-room safe - 111 sq ft - Sleeps 4 - 1 Queen Bed and 1 Single Bed ![Family Quadruple Room | In-room safe, free WiFi](https://images.trvl-media.com/lodging/4000000/3220000/3212500/3212460/d9d32c24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room ### Highlights Air conditioning HDTV Private bathroom Satellite channels Daily housekeeping In-room safe - 118 sq ft - Sleeps 5 - 2 Queen Beds ![Basic Single Room, 1 Single Bed | In-room safe, free WiFi](https://images.trvl-media.com/lodging/4000000/3220000/3212500/3212460/b684c026.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room, 1 Single Bed ### Highlights Air conditioning HDTV Private bathroom Satellite channels Daily housekeeping In-room safe - 22 sq ft - City view - Sleeps 1 - 1 Single Bed ## You may also like Ad ![Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/75000000/74690000/74681300/74681225/cba8c09d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Shah Alam i-City Shah Alam - Pool - Spa - Kids pool - Free WiFi 9.2 Wonderful 189 reviews £59 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-DoubleTree-By-Hilton-Shah-Alam-I-City.h74681225.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=5f52b65f-124d-491c-a480-ca4ef199d085&top_cur=GBP) Ad ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/15100/15036/5f0de73a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Petaling Jaya Petaling Jaya - 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Pool - Kitchen - Washer - Dryer 9.2 Wonderful 215 reviews £125 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Pan-Pacific-Serviced-Suites-Kuala-Lumpur.h87367899.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=5f52b65f-124d-491c-a480-ca4ef199d085&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19560000/19559800/19559722/aa7ac1f4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Petaling Jaya Hotel Petaling Jaya - Pool - Kids pool - Free WiFi - Restaurant 8.8 Excellent 335 reviews £85 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Sheraton-Petaling-Jaya-Hotel.h19559722.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=5f52b65f-124d-491c-a480-ca4ef199d085&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/108000000/107240000/107237600/107237557/1ed2b3b2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Centric City Centre Kuala Lumpur Golden Triangle - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Esperanza-Hotel.h3212460.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Esperanza-Hotel.h3212460.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.14548%2C101.70966&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=O8SefO7WJshjERp2v65to37Zt9M=) No.83, Jalan Bukit Bintang, Kuala Lumpur, 55100 #### What's nearby - Jalan Alor - 1 min walk - 0.1 miles - Changkat Bukit Bintang - 1 min walk - 0.1 miles - Lot 10 Shopping Centre - 3 min walk - 0.2 miles - Berjaya Times Square - 5 min walk - 0.3 miles - Pavilion Kuala Lumpur - 7 min walk - 0.4 miles #### Getting around - Kuala Lumpur Masjid Jamek Station - 2 min drive - Bukit Bintang Station - 4 min walk - Kuala Lumpur International Airport (KUL) - 46 min drive #### Restaurants - ‪Mon Chinese Beef Roti 蕃坊酥小蒙 - ‬1 min walk - ‪KFC - ‬1 min walk - ‪Donkai - ‬1 min walk - ‪Restoran Al-Basha - ‬1 min walk - ‪Oasis Fun Pub - ‬2 min walk ## About this property ### Esperanza Hotel Hotel near Pavilion Kuala Lumpur Close to Berjaya Times Square and KLCC Park, Esperanza Hotel provides dry cleaning/laundry services, a 24-hour business centre and more. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Smoke-free property, a lift and free newspapers - A computer station, tour/ticket information and multilingual staff - A 24-hour front desk and luggage storage Room features All 70 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers - 32-inch HDTVs with premium channels - Daily housekeeping and phones ## Similar properties ![Standard Double or Twin Room, 1 Bedroom, Private Bathroom | Desk, free WiFi](https://images.trvl-media.com/lodging/14000000/13380000/13374900/13374885/0a2b7ff4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO 105 Sabrina Golden Palace Hotel Bukit Bintang - Free WiFi - Air conditioning - Room service - Housekeeping 4.8 26 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=13374885&PinnedHotelID=13374885&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 24-hour business centre - Computer station ### Accessibility - Lift ### More - 1 building - Smoke-free property ## Room amenities ### Bathroom - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LCD TV with premium satellite channels ### Food and drink - Room service ### More - Air conditioning - Phone - Safe ## Policies ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Sabrina Golden Hotel Sabrina Golden Palace Sabrina Golden Palace Boutique Sabrina Golden Palace Boutique Hotel Sabrina Palace Boutique Sabrina Palace Boutique Hotel Sabrina Golden Palace Boutique Hotel Kuala Lumpur Sabrina Golden Palace Boutique Kuala Lumpur Sabrina Goln Palace Boutique Esperanza Hotel Hotel Esperanza Hotel Kuala Lumpur Esperanza Hotel Hotel Kuala Lumpur ## Frequently asked questions ### Is Esperanza Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Esperanza Hotel? > Esperanza Hotel doesn't offer parking. ### What time is check-in at Esperanza Hotel? > Check-in end time: anytime. ### What time is check-out at Esperanza Hotel? > Checkout is at noon. ### Where is Esperanza Hotel located? > Located in Bukit Bintang, this hotel is within a 10-minute walk of Changkat Bukit Bintang, Berjaya Times Square and Pavilion Kuala Lumpur. KLCC Park and Petronas Twin Towers are also within 1 mile (2 km). Bukit Bintang Station is only a 4-minute walk and Imbi Station is 6 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Esperanza Hotel Reviews 5.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 4.8 Cleanliness ### 6.8 Location ### 5.8 Staff & service ### 4.8 Property conditions & facilities 10 - Excellent 14 8 - Good 1 6 - Okay 5 4 - Poor 10 2 - Terrible 22 ### 2/10 Terrible #### Verified traveller 9 May 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### かなり汚いです 入り口がわかりにくい。(まあこれはこの近辺のホテルに共通するもの) 階段を上ったら、ちょっとにおう 部屋に入ったら、床がベタベタ。部屋でWi-Fiは入らない。エアコンからもにおいがする。 ロビーのソファーは破れ掛けでぼろぼろ かなり悪いホテルです。おすすめはしません。 ##### Verified traveller Stayed 2 nights in Apr 2019 ### 4/10 Poor #### Nobuyuki 29 Jan 2018 Disliked: Staff & service, property conditions & facilities, room comfort #### ロケーション以外は悪いホテル チェックイン時、予約がが入っていないと言われ、アイパッドで予約画面を見せたところ 英語版を見せろと言われました。やっとチェックイン出来て部屋に入ってトイレを使ったところ 水が止まらなくなりました。再びフロントに行きへy水回りの修理を依頼したところ、 直らないので部屋を変えてもらうことになりました。この時20リンギットを要求されました。 翌日朝食をとろうとしたところ有料だというので、チェックアウトしてしまいました。 ここはお勧めできません。 ##### Nobuyuki Stayed 1 night in Jan 2018 ### 2/10 Terrible #### Esmaeil 27 Dec 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The only thing about this place is the location. That’s all. The Rest is we’re Bad . There are . Cockroach on all over the please . It’s not clin at all. The only on good gays there heis men is Kamal ##### Esmaeil Stayed 5 nights in Dec 2017 ### 2/10 Terrible #### Mohd Syaiful Adzwan 10 Apr 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Bilik hotel terlalu sempit..tempah bilik beserta sarapan,tetapi tiada sarapan disediakan ##### Mohd Syaiful Adzwan ### 4/10 Poor #### Yu, Tokyo 7 Feb 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Damp and smelly room The hotel is located next to the central shopping area of KL, and I never felt inconvenient staying there. If access to the central area is the top priority, at least it will never let you down. So the problem lies in the room condition. Once I got into the hotel, I was welcomed with the smell typical of damp and badly maintained house. Sad to say that It was the same in my room. (Although it might be the problem of entire hotel, and maybe the building itself, as most of the buildings in the block looked pretty old.) Many of the facilities in the room, including air conditioner and hot shower, were not working. It was not the worst hotel that I have stayed so far, but I couldn't help thinking that I got what I paid for. ##### Yu ### 2/10 Terrible #### Ken, Singapore 2 Feb 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel is location shopping and food place Hotel is very old and no upgrade. My room is smell dirty floor and not hot shower unpleasant clean not upgrade. Lousy.... ##### Ken ### 4/10 Poor #### bobo, 日本 23 Jan 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### ゆっくりできない 値段安いので寝るだけと思って利用してみました。部屋入った瞬間カビ臭い(;~∧~;)。エクスペディアで掲載されてる写真と随分違う室内。ベッドのスプリングがボコボコ。お湯出ない。排水詰まってる。等など他のレビューでも記載されてるままでした。 それでも値段安いので想定の範囲内でした。ですが朝8時頃からのリフォーム工事の音には耐えられませんでした。昼まで寝たかったのに、、、。 ##### bobo ### 2/10 Terrible #### Anni 21 Jan 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Homeinen rottaluola Huone pieni ja pahanhajuinen, seinissä hometta ja lemmikkinä pieni iloinen rotta. Sen kanssa oli kiva leikkiä piilosta, ja hän päätti piilotella kylpyhuoneessa. Rotta aiheutti ripulin, mutta pönttö oli ergonominen ja tähän toimeen täysin sopiva. Bangladeshilainen yöllinen häirikkö kävi koputtelemassa ovelle, kun olin alasti suihkussa, joten adrenaliinia ja vaaratilanteita tarjolla seikkailunhaluisille reissaajille. Älä osta ruokaa, sillä pienet vekkulit termiitit mutustelevat ne puolestasi. Ilmastointi toimii, mutta rutisee kuin omat polvet krapulassa, joten tämä saattaa hieman häiritä kauneusuniasi. Seinät hostellissa muistuttavat pahvia, joten tiedät, mitä naapurissasi tapahtuu. ##### Anni ### 2/10 Terrible #### Verified traveller 13 Jan 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tiny. Noisy. Dirty. Awful room. Dirty bathroom. No toilet roll. Tiny. Noisy. Shocking. Accosted in hallway by homosexuals. Guests in hallway with loud video phone conversations & music. Asked for massage in and out of hotel. Damp smell everywhere. Dodgy guests. Dodgy staff. Wore flip flops in shower it was so unclean. Hole in wall spurted dirt when I operated the 'old' shower by mistake. Pitch black box. No window. Freezing aircon, either full on or off. Bed bugs. Disaster. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1797-p6cf3ee40-d977-11e6-95d6-d6dabd773de3-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller ### 4/10 Poor #### jacky, lee 11 Jan 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### Location Hotel is located on good location. But the quality is not worth th e price. The room is not well maintained. ##### jacky ### 4/10 Poor #### Peter S 10 Jan 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible Hotel The hotel is FILTHY. The rooms are extremely small. I have to open my bag on the bed. The bed was old. The sink drains onto the bathroom floor, then into the drain-hole. There was hair and stuff from the previous occupant. There is no room service at all. One night the single bulb in the room went out at 9 PM. The receptionist told me nothing can be done until the next morning. I had to grope in the dark all night. The budget hotels in Chungking Mansion in Hong Kong are much better AND cheaper considering that's in Tsim Sha Tsui in Hong Kong. ##### Peter S ### 2/10 Terrible #### Franklin 3 Jan 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Paid for 3 nights without staying the room at all. Fee was non-refundable? The room was not clean and the smell of cigars. are all over the room, especially in the bed. Unforgetable experience! Sorry. ##### Franklin ### 6/10 Okay #### Verified traveller 28 Dec 2016 Secara keseluruhannya baik...Cuma xda housekeeping kemas bilik setiap hari.. ##### Verified traveller ### 2/10 Terrible #### EVGENII 29 Nov 2016 Disliked: Cleanliness, staff & service, room comfort Хотели мне предоставить номер без окон. И пахло в нем затхлым из-за этого. после моей претензии номер поменяли. Размеры номера оставляют желать лучшего: примерно 2,3х2,7 м. Жил там 2 суток, уборку номера не сделали, пояснили, что сам виноват, не оставил ключ от номера на ресепшине. Тараканы очень большие в номере, приходилось с ними кровать делить! Не работал вытяжной вентилятор из душа. Ремонт в душевой был сделан отвратительно, можно было бы плитку от следов клея и цемента отмыть! Больше всего поразило ( я жил в номере 201) что кондиционер за моим окном очень сильно накренен и держится на одном креплении из четырех, того и гляди, свалится на головы прохожих. Я сообщил об этом при выезде, но эмоций у персонала этот факт не вызвал. Вайфай отвратительный, ловит не во всем номере, только возле дверей. сооветственно скорость никакая! Но если выйти в коридор и встать под роутером, скорость нормальная. Шум ночного города мешал спать, так как большой зазор между половинками раздвижного окна. ##### EVGENII ### 4/10 Poor #### hafiz, Kuala Lumpur 24 Nov 2016 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Bad hotelier The staff gave me room with faulty air conditioning. The hot shower wasn't working.he said that somebody would come an fix the problems but none coming till next day ##### hafiz ### 6/10 Okay #### JU, SEOUL 13 Nov 2016 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### 위치는초ㅣ고 잘란알로야시장 갈거라면 최고의 위치에요. 여자 혼자 12시까지 야시장에 있다가 숙소가도 될 정도로 2분?3분밖에 안걸려요. 파빌리온도 5분이면 갈 수 있어요. 1층에서 리셉션까지는 엘리베이터가 없는데 앞에 있는 직원들한테 부탁하면 방까지 짐 갖다주고, 다들 엄청 친절해요. 대신 방이랑 화장실이 엄청 작고 조금 더러워요. 첫날에는 조금 힘들었지만 그래도 4일동안 싼 값에 편안하게 지냈어요. ##### JU ### 2/10 Terrible #### Regula 9 Nov 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Katastrophal, nie mehr! Wir hatten wirklich nur niedrige Erwartungen an dieses Hotel, welche dann absolut Horror ausfielen. Bem check-in suchte das Personal etwa 30Minuten unsere Buchung, welche er dann komischerweise auf Whatsapp als screenshot fand. Anstatt ein nichtraucher Zimmer mit Fenster erhielten wir einen fensterloses Räumchen welches miefig nach Rauch roch. Zu dem teilten wir das Zimmer mit grossen Kakalaken. Im Badzimmer schimmelte es stark! Die Lage ist sehr zentral. Trotzdem würde ich dieses "Hotel" niemals weiter empfehlen. Lieber etwas mehr zahlen für ein Hotel oder wie wir als Backpacker ein sauberes Hostel bevorzugen. ##### Regula ### 2/10 Terrible #### Anastasiya 19 Oct 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ужас,летящий на крыльях ночи! Не советовала бы останавливаться там даже на одну ночь...было испорчено впечатление о городе в целом..В номере просто не развернуться,воняет и нечем дышать...слив у раковины не работает..когда моешь руки,вода стекает на пол,но уходит она медленно и получается,что ты стоишь в луже. ##### Anastasiya ### 2/10 Terrible #### IRFAN 5 Oct 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### suck hotel tv rosak tidak ditukar. housekeeping pun x ada. toilet berbau. tidak bersih. ##### IRFAN ### 4/10 Poor #### Tim, Hong Kong 25 Sept 2016 Disliked: Cleanliness, room comfort #### Convenient and near to night food market Room condition was bad. Cockroach was found in toilet and water kept dripping from tap of washing basin. The pillows were smelly. ##### Tim ### 2/10 Terrible #### toshifumi 6 Sept 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### カビゴンだ~ お湯が出ない。電気がつかない。あまりにも、かび臭すぎ。 ##### toshifumi ### 4/10 Poor #### elliott family, newcastle australia 2 Aug 2016 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Terrible hotel, good location Location is excellent but hotel was dire. The door lock, tv, hot water service all didn't work. The room was a family room with 2 double beds but so small you could t walk around the beds and couldn't open the door when bags in the room. The linen was clean and beds comfy but rest of room and bathroom filthy. The staff were friendly and let us change rooms to one situated away from the noisy road ##### elliott family ### 10/10 Excellent #### kamziah, brunei 6 Jun 2016 Liked: Cleanliness, staff & service, room comfort Need window n little big space in the room ##### kamziah ### 2/10 Terrible #### Verified traveller 3 Jun 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very poor Room was dirty with bugs, TV did not work, and bathroom was terribly maintained was leaking into the room meaning the entire room was soaking wet. I know you get what you pay for but there are much better hotels available for same price. ##### Verified traveller ### 4/10 Poor #### Jason, Cebu, Philippines 20 Apr 2016 Disliked: Cleanliness, property conditions & facilities #### Hotel is very close to bukit bintang train station At first we had difficulty locating the hotel. The location of the hotel is close to train station most of all from shopping area and famous street food street jalan alor. If you are in a budget travel this hotel i can recommend to you. Regarding on cleanliness you cannot guarantee quality. If your purpose is just a place to take a rest its fit on your budget need. They have wifi and hot and cold water bending machine. We took the standard room with a stay for 4D3N. 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