Title: Empire Hotel Subang Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=4224434&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Empire Hotel Subang Guests can enjoy local flavors at the on-site restaurant, take a refreshing swim in the indoor pool, and receive travel assistance from multilingual staff. ## Photo gallery for Empire Hotel Subang ![Bar (on property) - Empire Hotel Subang (Subang Jaya)](https://images.trvl-media.com/lodging/5000000/4230000/4224500/4224434/648c4664.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Empire Hotel Subang (Subang Jaya)](https://images.trvl-media.com/lodging/5000000/4230000/4224500/4224434/b1690983.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premier Essential Plus | Bathroom | Free toiletries, hair dryer, bathrobes, bidet - Empire Hotel Subang (Subang Jaya)](https://images.trvl-media.com/lodging/5000000/4230000/4224500/4224434/aa4724d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Empire Hotel Subang (Subang Jaya)](https://images.trvl-media.com/lodging/5000000/4230000/4224500/4224434/8fef07a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Empire Hotel Subang (Subang Jaya)](https://images.trvl-media.com/lodging/5000000/4230000/4224500/4224434/1a626158.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Sunway Pyramid Mall, Empire Hotel Subang offers convenient on-site shopping and dining with two restaurants serving Chinese cuisine. Travelers appreciate the indoor pool for relaxation and the practical benefit of free in-room WiFi during their stay. ## Reviews 7.6 Good ## Popular amenities - Pool - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Breakfast available ## Room options ### Check availability for these dates Tonight [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=4224434&PinnedHotelID=4224434&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=4224434&PinnedHotelID=4224434&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 18 - Jan 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=4224434&PinnedHotelID=4224434&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=4224434&PinnedHotelID=4224434&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4224434&PinnedHotelID=4224434&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4224434&PinnedHotelID=4224434&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4224434&PinnedHotelID=4224434&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4224434&PinnedHotelID=4224434&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 16 of 16 rooms ### View all photos for Premier Essential King ![Premier Essential King | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4230000/4224500/4224434/3483d89c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Essential King ### Highlights Air conditioning Free cots/infant beds LCD TV Bathrobes Hairdryer Rainfall showerhead Private bathroom Bidet - 366 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Premier Dualistic ![Premier Dualistic | View from room](https://images.trvl-media.com/lodging/5000000/4230000/4224500/4224434/8d06af7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Dualistic ### Highlights Air conditioning Free cots/infant beds LCD TV Bathrobes Hairdryer Rainfall showerhead Private bathroom Bidet - 484 sq ft - Sleeps 4 - 2 King Beds ### View all photos for Empire Sanctuary ![Empire Sanctuary | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4230000/4224500/4224434/6f6fd41e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Empire Sanctuary ### Highlights Air conditioning Free cots/infant beds LCD TV Bathrobes Bidet Rainfall showerhead Shower/bath combination Deep-soaking bath - 1259 sq ft - Sleeps 4 - 1 King Bed and 2 Single Beds ### View all photos for Premiere Clique ![Premiere Clique | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4230000/4224500/4224434/ed036fb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premiere Clique ### Highlights Air conditioning Free cots/infant beds LCD TV 2 bedrooms Deep-soaking bath Bidet Hairdryer Bathrobes - 517 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Single Beds ### View all photos for Premier Essential Plus ![Premier Essential Plus | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4230000/4224500/4224434/659100c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Essential Plus ### Highlights Air conditioning Free cots/infant beds LCD TV Rainfall showerhead Bidet Hairdryer Bathrobes Minibar - 463 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Premier Essential Twin ![Free toiletries, hair dryer, bathrobes, bidet](https://images.trvl-media.com/lodging/5000000/4230000/4224500/4224434/f942de34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Essential Twin 7.0 Good 2 reviews ### Highlights Air conditioning LCD TV Bathrobes Hairdryer Rainfall showerhead Private bathroom Bidet Minibar - 366 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Executive Suite ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4230000/4224500/4224434/70ae474b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ### View all photos for Suite Double ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4230000/4224500/4224434/012f248c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Double - Sleeps 2 ### View all photos for Superior Family Suite ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4230000/4224500/4224434/8bbf3615.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Family Suite - Sleeps 5 ### View all photos for Suite Family ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4230000/4224500/4224434/6ddb2927.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Family - Sleeps 4 ### Premier Essential King Room - Sleeps 2 ### Premier Dualistic - Sleeps 4 ### Premiere Clique - Sleeps 4 ### Premier Essential Twin Room - Sleeps 2 ### View all photos for Premier Essential Plus ![Dining | 2 restaurants, breakfast, lunch, dinner served; Chinese cuisine ](https://images.trvl-media.com/lodging/5000000/4230000/4224500/4224434/87ff74ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Essential Plus - Sleeps 2 ### Empire Sanctuary - Sleeps 4 ## You may also like Ad ![Deluxe Room, 2 Single Beds | Premium bedding, in-room safe, desk, laptop workspace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102190000/102184600/102184517/a0459edd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### FOX Hotel Glenmarie Shah Alam Shah Alam - Pool - Free Wi-Fi - Air-conditioning - Laundry room 8.0 Very good 12 reviews £44 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Glenz-Business-Hotel-Shah-Alam-Managed-By-The-Ascott-Limited.h102184517.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=4b09ffdf-6aac-4143-add3-ca7bca7e1d60&top_cur=GBP) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89550000/89546700/89546684/2447cf88_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard By Marriott Setia Alam Shah Alam - 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Pool - Hot tub - Free Wi-Fi - Restaurant 9.4 Exceptional 111 reviews £108 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Crowne-Plaza-City-Centre.h98472708.Hotel-Information?chkin=2026-2-12&chkout=2026-2-13&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=4b09ffdf-6aac-4143-add3-ca7bca7e1d60&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Empire-Hotel-Subang.h4224434.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Empire-Hotel-Subang.h4224434.Hotel-Information) ## About the area Located in Subang Jaya, Empire Hotel Subang is connected to a shopping centre. Sunway Pyramid Mall and 1 Utama are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed. [Visit our Subang Jaya travel guide](https://www.expedia.co.uk/Subang-Jaya.dx180174) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.08161%2C101.58263&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ub-4dVum1RuqGvx7D6cRv-diHjo=) Empire Subang, Jalan SS16/1, Subang Jaya, Selangor, 47500 ### What's nearby - Empire Shopping Gallery \- 1 min walk \- 0.1 miles - Subang Parade \- 3 min walk \- 0.2 miles - Taylor's College \- 17 min walk \- 0.9 miles - Subang Jaya Medical Centre \- 17 min walk \- 0.9 miles - Glenmarie Golf and Country Club \- 3 min drive \- 1.2 miles ### Getting around - Taman Bahagia Station - 8 min drive - Kuala Lumpur Subang Jaya KTM Komuter Station - 10 min walk - Subang (SZB-Sultan Abdul Aziz Shah) - 18 min drive ### Restaurants - ‪Jibby & Co. - ‬1 min walk - ‪Serai - ‬1 min walk - ‪Madam Kwan's - ‬1 min walk - ‪Rakuzen (樂膳) - ‬1 min walk - ‪Bungkus Kaw Kaw @ Empire Shopping Gallery - ‬1 min walk ## About this property ### Empire Hotel Subang Upscale hotel near Sunway Pyramid Mall You can look forward to a corner/local shop, shopping on-site and a hair salon at Empire Hotel Subang. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Chinese cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. Other perks at this hotel include: - An indoor pool - Buffet breakfast (surcharge), a free local area shuttle and a porter/bellboy - Multilingual staff, a banquet hall and a front desk safe - Luggage storage, wedding services and meeting rooms Room features All 199 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Other conveniences in all rooms include: - Bidets, free toiletries and hairdryers - 32-inch LCD TVs with satellite channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Outdoor wedding area](https://images.trvl-media.com/lodging/1000000/120000/118000/117954/478ff9b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dorsett Grand Subang Subang Jaya - Pool - Kids’ pool - Free Wi-Fi - Restaurant 7.6 Good 897 reviews £77 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=117954&PinnedHotelID=117954&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, an infinity pool](https://images.trvl-media.com/lodging/34000000/33140000/33134400/33134321/de79ca92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HappyHomeStay Icon City PJ Sunway Subang Petaling Jaya - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.8 Exceptional 8 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=33134321&PinnedHotelID=33134321&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Apartment, 3 Bedrooms, Balcony, City View | Desk, free WiFi](https://images.trvl-media.com/lodging/119000000/118630000/118620400/118620320/2361d742.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Grand Subang Jaya SS15 By Emily in Town SS 15 - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle on request for a surcharge - Free area shuttle ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 41 per person - 2 restaurants - A bar/lounge ### Restaurants on site - Di Wei Chinese Restaurant - Kitchen Art Brasserie - Shout Lounge ### Things to do - Gym - Indoor pool - Shopping ### Family friendly - Free area shuttle - Grocery/convenience store - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible path of travel ### More - 1 building - 13 floors - Ballroom - Banquet hall - Built in 2010 - Smoke-free property ## Room amenities ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Towels provided ### Entertainment - 32-inch LCD TV with cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Desk - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MYR 80.0 per day. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MYR 41 per person - Airport shuttle fee: MYR 200 per vehicle (one-way) - Rollaway bed fee: MYR 80.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property provides access to nearby fitness facilities and swimming pool for guests age 18 and older only. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Empire Hotel Subang Empire Subang Empire Subang Hotel Hotel Empire Subang Subang Empire Subang Empire Hotel Subang Hotel Subang Hotel Empire Empire Subang Hotel Subang Jaya Empire Hotel Subang Hotel Empire Hotel Subang Subang Jaya Empire Hotel Subang Hotel Subang Jaya ## Frequently asked questions ### Does Empire Hotel Subang have a pool? ### Is Empire Hotel Subang pet-friendly? ### How much is parking at Empire Hotel Subang? ### What time is check-in at Empire Hotel Subang? ### What time is check-out at Empire Hotel Subang? ### Does Empire Hotel Subang provide a shuttle to the airport? ### Where is Empire Hotel Subang located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Empire Hotel Subang Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.0 Location ### 7.6 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 202 8 - Good 342 6 - Okay 189 4 - Poor 75 2 - Terrible 27 ## Reviews ### 8/10 Good #### Shuk In 2 Aug 2023 Liked: Cleanliness, staff & service, amenities generally is quite clean, the room is big, the mattress was okay to me not too soft. ##### Shuk In ### 4/10 Poor #### Aric 26 Feb 2024 Disliked: Staff & service #### 4 nights stay This hotel is becoming worse, probably will be my last time staying. Stayed 4 nights. Good point: Room is comfy Close to my branch office Rooms for improvement: NO Gym facility even the web/ APP saying there is, I felt that I got cheated. Poor quality of breakfast, limited selection food choice really need to improve a lot. Hot shower not working fine, it took me 5 mins to wait The only reason I chose this hotel is close to my hotel, if this hotel do not improve then i will give up. ##### Aric Stayed 4 nights in Feb 2024 ### 4/10 Poor #### Wai 25 Apr 2025 Disliked: Cleanliness, property conditions & facilities The hotel is too old ##### Wai Stayed 2 nights in Apr 2025 ### 6/10 Okay #### AZIZAH 13 May 2025 The property looks a bit tired ##### AZIZAH Stayed 2 nights in May 2025 ### 4/10 Poor #### Aric 29 Oct 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 2 nights stay Only reason to book this hotel is because location is close to my office. Very Bad breakfast, room condition need a renovation, lifts are very slow ##### Aric Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Sng Bee Yan 19 Sept 2024 Liked: Cleanliness Accessible ##### Sng Bee Yan Stayed 2 nights in Sep 2024 ### 2/10 Terrible #### AKIHIKO 10 Dec 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Very dirty hotel ever. I will never stay here again. ##### AKIHIKO Stayed 4 nights in Dec 2024 ### 6/10 Okay #### Chee Yong 13 Apr 2025 Can consider to refresh the room ##### Chee Yong Stayed 1 night in Apr 2025 ### 6/10 Okay #### Verified traveller 11 Apr 2025 Liked: Cleanliness, staff & service, room comfort seems to begin to look "old" ##### Verified traveller Stayed 1 night in Apr 2025 ### 6/10 Okay #### GEOK BOEY 15 May 2023 Liked: Staff & service, amenities Disliked: Property conditions & facilities near to my office ##### GEOK BOEY Stayed 1 night in May 2023 ### 10/10 Excellent #### Chua Thiam 30 Aug 2024 Liked: Staff & service, room comfort The setback of this hotel are: 1) Room is using warm lights & too dim. 2) Rain shower only so likely to get your hair wet. 3) Difficult to adjust warm water by the tap (too sensitive). 4) Water Basin drainage is clogged & builds up water easily. Overall, so-so hotel as it is slightly run-down. The good point is next to shopping mall. ##### Chua Thiam Stayed 2 nights in Aug 2024 ### 2/10 Terrible #### AKIHIKO 10 Dec 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Dirty hotel. A/C pannel alarms ''Filter Cleaning"" evertime. ##### AKIHIKO Stayed 2 nights in Nov 2024 ### 6/10 Okay #### Lee Mun 20 Apr 2025 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness, staff & service #### Upgrading needed The property was advertised as having a swimming pool, but there isn’t one. Additionally, several areas require renovation and maintenance, including a leaking rooftop and a non-functioning telephone ##### Lee Mun Stayed 1 night in Apr 2025 ### 6/10 Okay #### Verified traveller 29 Dec 2018 Liked: Staff & service Hotel rooms not well maintained, broken water hose hanger ##### Verified traveller Stayed 2 nights in Dec 2018 ### 6/10 Okay #### Lee Chien 14 Feb 2024 Liked: Amenities Disliked: Property conditions & facilities The toilet installation looks bad, it looks dislocated.. The soundproof windows are not good. You can clearly hear the construction outside at night on the upper floors. ##### Lee Chien Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Jarod 3 Mar 2024 Disliked: Cleanliness, property conditions & facilities It said it had a pool and gym...but it does not. It is not well maintained. ##### Jarod Stayed 1 night in Feb 2024 ### 6/10 Okay #### Lee Chien 14 Feb 2024 Disliked: Property conditions & facilities When I checked out today, the hotel staff (lady) explained that the parking machine was spoiled and could not waive my parking fee. It was necessary for me to go to the packing office to waive after that I was asked to pay by the parking office when I arrived at the hotel. No free parking is provided by the hotel. Service = "Dishonest" ##### Lee Chien Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Iris 1 Sept 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Terrible is the word i can think of. The hotel was run down, and i had mite bites after the first night, and was itching like crazy. Breakfast was awful, tables were not cleared at all and i had to eat with dirty cutlery from earlier guest piled up on the breakfast table. The fried anchovies for the nasi lemak were not fresh and has lost its crunchiness. The soup for the noodles were completely tasteless, like water. When i checked out of the hotel at 5am, the receptionist was sleeping on the couch. The only thing the hotel has going for it is the location. ##### Iris Stayed 3 nights in Aug 2022 ### 2/10 Terrible #### YeeVonne 28 Dec 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Summary of Hotel Stay Experience Our recent stay at your hotel during the Boxing Day period was unfortunately marred by several significant issues. Room Conditions: \* Initial room was unclean and had maintenance problems. \* Second room had visible mold and dirt. \* Pillow quality was poor. Power Outages: \* Unscheduled power outage from 11:45 PM to 12:30 AM. \* Additional power outage around 5 AM. \* Affected critical services like lifts, lighting, and phones. \* Raised concerns about guest safety and emergency response. Overall, the quality of accommodations and services provided did not meet our expectations, especially considering the price point. We believe that significant improvements are necessary to ensure future guests have a satisfactory experience. ##### YeeVonne Stayed 2 nights in Dec 2024 ### 8/10 Good #### YAU 25 Jun 2022 Liked: Staff & service, amenities Got shopping mall attached ##### YAU Stayed 4 nights in Jun 2022 ### 2/10 Terrible #### SENTHILNATHAN 10 May 2022 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Empire Hotel located beside Empire Shopping Mall but this hotel is pretty run down and need upgrade badly. ##### SENTHILNATHAN Stayed 1 night in May 2022 ### 2/10 Terrible #### SENTHILNATHAN, SUBANG JAYA 7 Jan 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities This hotel badly need upgrade or repair works but located perfectly at Empire Shopping Mall. ##### SENTHILNATHAN Stayed 1 night in Dec 2021 ### 2/10 Terrible #### FAIZAL, Singapore 24 Dec 2021 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Poor maintenance. Place like being abandon. Staff services make up for it. ##### FAIZAL Stayed 3 nights in Dec 2021 ### 8/10 Good #### Chin Siang 5 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall are good, just the lights are too dark. ##### Chin Siang Stayed 1 night in Dec 2021 ### 4/10 Poor #### YEE VONE 22 Nov 2021 Disliked: Property conditions & facilities The ceiling was too old, could see the paint peeling. The heater is not working! I tried to call to lobby but the in house phone not working as well!! And the air conditioner system is not working well too! I had a freezing cold bath and also a freezing cold sleep. Bad experience. ##### YEE VONE Stayed 1 night in Nov 2021 ## Expedia's Latest Trends ### Hotels > [Islay @ Westcote Glamping-Campsite](https://www.expedia.co.uk/Hawick-Hotels-Islay-Westcote-Glamping.h39501010.Hotel-Information) > > [Cabin Rentals Chippenham](https://www.expedia.co.uk/Chippenham-Cabins.d182487-aaCabins.Travel-Guide-Accommodation) > > [Historic Hotels in Helen's Bay](https://www.expedia.co.uk/Helens-Bay-Hotels-Historic-Hotel.0-0-d3000409283-tHistoricHotel.Travel-Guide-Filter-Hotels) > > [Gay-Friendly Hotels in Sharm El Sheikh](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Gay-Friendly-Hotel.0-0-d3274-tGayFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Goonwinnow Farm Cottages](https://www.expedia.co.uk/Newquay-Hotels-Goonwinnow-Farm-Cottages.h33338697.Hotel-Information) > > [Lilo & Stitch's Villa](https://www.expedia.co.uk/Orlando-Hotels-Lilo-Stitchs-Villa.h22552939.Hotel-Information) > > [Business Hotels in Barbados](https://www.expedia.co.uk/Destinations-In-Barbados-Business-Hotel.0-0-d16-tBusinessHotel.Hotel-Filter-Destinations) > > [Hampton by Hilton Blackpool](https://www.expedia.co.uk/Blackpool-Hotels-Hampton-By-Hilton-Blackpool.h1523435.Hotel-Information) > > [Expressionz Professional Suites by MyKey](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Expressionz-Professional-Suites-By-MyKey-Global.h23101004.Hotel-Information) > > [Wren Urban Nest](https://www.expedia.co.uk/Dublin-Hotels-The-Wren-Hotel.h36970045.Hotel-Information) > > [Hill Top Eco Resort](https://www.expedia.co.uk/Kalsi-Hotels-Hill-Top-Eco-Resort.h109014626.Hotel-Information) > > [Hotels in Leominster](https://www.expedia.co.uk/Leominster-Hotels.d4674.Travel-Guide-Hotels) > > [AC Hotel by Marriott Manchester City Centre](https://www.expedia.co.uk/Manchester-Hotels-AC-Hotel-By-Marriott-Manchester-City-Centre.h27431945.Hotel-Information) > > [OYO Weaste Hotel](https://www.expedia.co.uk/Salford-Hotels-Weaste-Hotel-Manchester.h11538923.Hotel-Information) > > [Hotels in Ingram](https://www.expedia.co.uk/Ingram-Hotels.d3000372464.Travel-Guide-Hotels) > > [Estelai | Apartment with breathtaking front line Ocean views](https://www.expedia.co.uk/Tias-Hotels-Estelai-Apartment-With-Breathtaking-Front-Line-Ocean-Views.h21793603.Hotel-Information) > > [Hotels in Witton Gilbert](https://www.expedia.co.uk/Witton-Gilbert-Hotels.d3000471191.Travel-Guide-Hotels) > > [greeneking Hotels in Lincoln](https://www.expedia.co.uk/Lincoln-Hotels-Greene-King.0-0-d4678--bGreeneKing.Travel-Guide-Filter-Hotels) > > [Hotels near Makronissos Beach](https://www.expedia.co.uk/Makronissos-Beach-Hotels.0-l6180371-0.Travel-Guide-Filter-Hotels) > > [Hotels near Cliveden House](https://www.expedia.co.uk/Cliveden-House-Hotels.0-l6140522-0.Travel-Guide-Filter-Hotels) > > [Caravel Suites - Adults Only](https://www.expedia.co.uk/Zakynthos-Hotels-Caravel-Suites-Adults-Only.h12666896.Hotel-Information) > > [5 Star Hotels in Melrose](https://www.expedia.co.uk/5Star-Melrose-Hotels.s50-0-d11273.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Salcombe](https://www.expedia.co.uk/lp/flights/4770/flights-from-salcombe) ### Cars ### Activities ### Packages ### General ---