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Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Premium bedding, down duvet, pillow top beds, in-room safe
Premium bedding, down duvet, pillow top beds, in-room safe
32-inch LCD TV with satellite channels, TV

Guest reviews

3.8 out of 5 Good
734 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationSunway Pyramid Mall4 min drive
Popular LocationShah Alam Stadium10 min drive
Popular Location1 Utama10 min drive
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)40 min drive

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  • Deluxe Room

    4.2/5 guest room rating

    Room amenities

    • 351 sq ft
    • City view
    • Sleeps 4
    More detailsDeluxe Room
  • Club Room

    3.6/5 guest room rating

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 3
    More detailsClub Room
  • Executive Suite

    Room amenities

    • 717 sq ft
    • Lake view
    • Sleeps 4
    More detailsExecutive Suite
  • Dorsett Room

    4.3/5 guest room rating

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 3
    More detailsDorsett Room

About this area

Subang Jaya

Located in Subang Jaya, Dorsett Grand Subang is in the business district and near the airport. Sunway Pyramid Mall and Empire Shopping Gallery are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sunway Lagoon Theme Park and i-City. Travelling with kids? Make time for KidZania, or head to an event or a match at Shah Alam Stadium.
Visit our Subang Jaya travel guide
View in a map
Popular Location

What's nearby

  • Sunway Pyramid Mall - 4 min drive
  • Shah Alam Stadium - 10 min drive
  • 1 Utama - 10 min drive
  • University of Malaya - 23 min drive
  • Mid Valley Mega Mall - 24 min drive

Getting around

  • USJ 21 Station - 6 min drive
  • SS 15 - 18 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.) - 40 min drive

Restaurants

  • Terazza Brasserie — 1 min walk
  • The Emperor — 1 min walk
  • D'tandoor - 7 min walk
  • Jyu Raku Japanese Restaurant - 7 min walk
  • Big Singh Chapati - 8 min walk

About this property

Dorsett Grand Subang

4.5-star, family-friendly hotel near Empire Shopping Gallery
This smoke-free hotel features 2 restaurants, an outdoor pool and 2 bars/lounges. Free WiFi in public areas, free self parking and a free theme park shuttle are also provided. Additionally, a fitness centre, a coffee shop/café and a sauna are on-site. All 478 individually furnished rooms feature free WiFi and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include separate sitting areas, 24-hour room service and LCD TVs.
Dorsett Grand Subang offers 478 forms of air-conditioned accommodation with a safe and free newspapers. This individually furnished accommodation has separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Valet parking: MYR 30 per day
  • Free train station drop-off shuttle from 10:00 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Free shopping centre shuttle
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 78 for adults and MYR 39 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Yoga classes

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Free theme park shuttle
  • High chair
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Malay

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre (26996 square feet of space)

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – January 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

See similar properties

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MYR 100.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 78 for adults and MYR 39 for children (approximately)
  • Valet parking fee: MYR 30 per day
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a security system and window guards

We should mention

Pool access available from 7:00 AM to 7:00 PM
Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Dorsett Grand Subang
Dorsett Hotel Subang Grand
Subang Grand Dorsett
Sheraton Subang Hotel
Sheraton Subang Jaya
Subang Jaya Sheraton
Dorsett Grand Subang Hotel
Dorsett Grand Hotel
Dorsett Grand
Dorsett Grand Subang Hotel
Dorsett Grand Subang Subang Jaya
Dorsett Grand Subang Hotel Subang Jaya

Frequently asked questions

Can I cancel my reservation for free at Dorsett Grand Subang and receive a full refund?
Yes, Dorsett Grand Subang offers free cancellation on select room rates, because flexibility matters! Please refer to Dorsett Grand Subang cancellation policy on our site for more details about any exclusions or requirements.
Does Dorsett Grand Subang have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.
Is Dorsett Grand Subang pet-friendly?
No, pets are not allowed at this property.
How much is parking at Dorsett Grand Subang?
Self-parking is free at this property.
What time is check-in at Dorsett Grand Subang?
Check-in is from 3:00 PM to midnight. A 50% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Dorsett Grand Subang?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Dorsett Grand Subang located?
This family-friendly Subang Jaya hotel is located near the airport, within 1 mi (2 km) of Subang Parade and Empire Shopping Gallery. Sunway Pyramid Mall and Sunway Lagoon Theme Park are also within 3 miles (5 km). SS 15 is 18 minutes by foot and Kuala Lumpur Subang Jaya KTM Komuter Station is 18 minutes.
3.8
Good
5 - Excellent
179
4 - Good
332
3 - Okay
144
2 - Poor
56
1 - Terrible
23

3.8/5

Cleanliness

3.9/5

Staff & service

3.9/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I could hear clearly at 4:00am noisy sound from the neighbouring rooms.
Stayed 1 night in Sep 2020

1/5 Terrible

Travelled with family, Business traveller
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
management terlalu slow....check in makan masa yang terlalu lama...berjam2 tunggu
Stayed 1 night in Sep 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place! Spacious n clean rooms Polite n helpful staff
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

3/5 Okay

Business traveller
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
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