Deluxe Double Room | Desk, soundproofing, iron/ironing board, free WiFi
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Reviews of Citytop Hotel

2 out of 5
Citytop Hotel
No 18 Jalan Mas 6, Batu 9, Cheras, Selangor

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 13 reviews" "
Rating 8 - Good. 4 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

John, Temecula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers were top notch
Stayed 1 night in Dec 2023

8/10 Good

Dasuki Safii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find...
Stayed 1 night in Dec 2021
Response from Jane on 12 Dec 2021
Hi, Dasuki! We are grateful that you took time out to rate us highly. We feel blessed to have your support. Regards, Jane!

10/10 Excellent

Nurhanisah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall all was good 👍
Stayed 1 night in Nov 2021
Response from Jane on 21 Nov 2021
Hi, Nurhanisah! Thanks a lot for staying with us. Hope to host you soon. Looking forward to your continuous love and support. Regards, Jane!

2/10 Terrible

Nurul Affieza

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

N.H

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for 4 days. The price is affordable, and there are basic necessities are available around like a mart, a self service laundry, restaurant and stalls that open for dinner. It was also easy to get Grabcar service. The staffs were very helpful, nice and sincere.
Stayed 4 nights in Oct 2019
Response from Zara on 17 Oct 2019
Thanks for such a lovely review, We will strive to keep up with your expectations always. Regards, Zara

8/10 Good

Khairul Azmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Zara on 25 Sept 2019
Appreciate your positive rating, Khairul !. We do take pride in catering to our guests needs the best way we can. Keep this love coming :) Regards, Zara

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Ravneet on 31 Jul 2019
We’re grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Ravneet

8/10 Good

Melllovato, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Ritesh Yadav on 28 Sept 2018
Hi Melllovato , I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

10/10 Excellent

sarudin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yess
Stayed 1 night in Jun 2018
Response from Ritesh Yadav on 28 Sept 2018
Hi sarudin , I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Poor Experience
Budget hotel run by non-hospitality background / knowledge team
Stayed 1 night in Jun 2018
Response from Ritesh Yadav on 28 Sept 2018
Hi Guest , I truly regret the inconvenience caused and am deeply sorry for the trouble. Your feedback is truly appreciated & will surely help me in working towards a better guest experience in future. Thank you for sharing the same and for your understanding. I wish you a wonderful day ahead. Thanks, Ritesh Yadav

6/10 Okay

faisal, malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not nice
room got tv without channel. cannot adjust sleep lamp brightness. can hear maintenance do their work on other room.
Stayed 1 night in Apr 2018

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel the cleanliness the quality of the staff.I really had a great stay, I had initially booked for 4 days but I had to increase the number of days because I was really really satisfied. I recommend this hotel go there, you will not regret thank you. CITYTOP HOTEL.
Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff nice, the room is nice, ive been here for several time
Stayed 2 nights in Apr 2018