Title: Carlton Hotel Shah Alam Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Carlton Hotel Shah Alam Hotel in Shah Alam with 24-hour front desk and restaurant ![Reception](https://images.trvl-media.com/lodging/18000000/17500000/17497300/17497280/fc773b3a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive Suite | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/18000000/17500000/17497300/17497280/5d0bda24.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite | Living room | 39-inch LCD TV with satellite channels, TV](https://images.trvl-media.com/lodging/18000000/17500000/17497300/17497280/66cf8baa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/18000000/17500000/17497300/17497280/aba67675.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/18000000/17500000/17497300/17497280/84fffa0c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A terrace, dry cleaning/laundry services and a business centre are just a few of the amenities provided at Carlton Hotel Shah Alam. The on-site restaurant, Carlton Gourmet, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi. 7.0 Good ## Popular amenities - Room service - Breakfast available - Parking included - 24/7 front desk - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct 5 - Oct 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=17497280&PinnedHotelID=17497280&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=17497280&PinnedHotelID=17497280&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 6 - Oct 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=17497280&PinnedHotelID=17497280&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=17497280&PinnedHotelID=17497280&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=17497280&PinnedHotelID=17497280&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=17497280&PinnedHotelID=17497280&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=17497280&PinnedHotelID=17497280&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=17497280&PinnedHotelID=17497280&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Deluxe Twin | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/18000000/17500000/17497300/17497280/55f94e05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin ### Highlights Air conditioning LCD TV Private bathroom Coffee/tea maker Free bottled water Electric kettle Satellite channels Daily housekeeping - Sleeps 3 - 2 Single Beds ![Deluxe King | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/18000000/17500000/17497300/17497280/6e49e4cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King ### Highlights Air conditioning LCD TV Private bathroom Coffee/tea maker Free bottled water Electric kettle Satellite channels Daily housekeeping - Sleeps 3 - 1 King Bed ![Executive Suite | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/18000000/17500000/17497300/17497280/5eb5eb3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Air conditioning LCD TV Private bathroom Coffee/tea maker Free bottled water Electric kettle Satellite channels Daily housekeeping - Sleeps 3 - 1 King Bed ## You may also like Ad ![Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/75000000/74690000/74681300/74681225/cba8c09d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Shah Alam i-City Shah Alam - Pool - Spa - Kids pool - Free WiFi 9.4 Exceptional 175 reviews £57 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-DoubleTree-By-Hilton-Shah-Alam-I-City.h74681225.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=0dd051c7-f04f-432f-985d-e05d8d6abb4a&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2220000/2219900/2219839/6b84f571.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Putrajaya Lakeside Putrajaya - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Carlton-Hotel-Shah-Alam.h17497280.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Carlton-Hotel-Shah-Alam.h17497280.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.07350%2C101.53821&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TV5OKOSQWj_jeK7UPQGKGQdd_dA=) No. 1 Persiaran Akuatik, Seksyen 13, Shah Alam, Selangor, 40100 #### What's nearby - Stadium Malawati - 2 min drive - 1.0 mile - Ideal Convention Centre Shah Alam - 2 min drive - 1.2 miles - Shah Alam Blue Mosque - 3 min drive - 2.2 miles - i-City - 7 min drive - 4.7 miles - Sunway Pyramid Mall - 8 min drive - 6.4 miles #### Getting around - Kuala Lumpur Shah Alam KTM Komuter Station - 6 min drive - Taman Bahagia Station - 11 min drive - Subang (SZB-Sultan Abdul Aziz Shah) - 21 min drive #### Restaurants - ‪Renang Tomyam - ‬2 min walk - ‪Kelab Shah Alam - ‬9 min walk - ‪Pak Su Corner @ TTDI Adina - ‬6 min walk - ‪The Chicken Rice Shop - ‬5 min walk - ‪Cendol Pulut/Tapai Laksa Utara (Jitra Mai) - ‬10 min walk ## About this property ### Carlton Hotel Shah Alam Hotel near Sunway Pyramid Mall You can look forward to a terrace, dry cleaning/laundry services and a business centre at Carlton Hotel Shah Alam. The on-site restaurant, Carlton Gourmet, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and meeting rooms - Smoke-free property, a lift and a front desk safe Room features All 111 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - 39-inch LCD TVs with satellite channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/90000000/89550000/89546700/89546684/b75c1501.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard By Marriott Setia Alam Shah Alam - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 78 reviews £55 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=89546684&PinnedHotelID=89546684&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7 AM to 10 AM for a fee: MYR 15 for adults and MYR 15 for children - A restaurant ### Restaurants on site - Carlton Gourmet ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business centre - Meeting rooms ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Lift - Wheelchair accessibility - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 6 floors - Built in 2007 - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 39-inch LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service ### More - Air conditioning - Desk - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in time starts at 2 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MYR 50.00 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately MYR 15 for adults and from MYR 15 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Carlton Holiday Hotel Shah Alam Carlton Holiday Hotel Carlton Holiday Shah Alam Carlton Holiday Carlton Holiday Hotel And Suites Shah Alam Carlton Holiday Hotel Suites Carlton Hotel Shah Alam Hotel Carlton Hotel Shah Alam Shah Alam Carlton Hotel Shah Alam Hotel Shah Alam ## Frequently asked questions ### Is Carlton Hotel Shah Alam pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Carlton Hotel Shah Alam? > Self-parking is free at this property. ### What time is check-in at Carlton Hotel Shah Alam? > Check-in begins at 2 PM. ### What time is check-out at Carlton Hotel Shah Alam? > Checkout is at noon. ### Does Carlton Hotel Shah Alam provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Carlton Hotel Shah Alam located? > Located in Seksyen 13, this hotel is within 2 miles (3 km) of Stadium Malawati, Shah Alam Blue Mosque and Ideal Convention Centre Shah Alam. Shah Alam Convention Center and Masjid Sultan Salahuddin Abdul Aziz Shah are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Carlton Hotel Shah Alam Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 6.6 Location ### 7.2 Staff & service ### 6.2 Property conditions & facilities 10 - Excellent 9 8 - Good 12 6 - Okay 15 4 - Poor 2 2 - Terrible 5 ### 8/10 Good #### Muizuddin 19 Feb 2020 Liked: Staff & service Disliked: Property conditions & facilities The aircond was in poor condition. At Max but still not cool. The hall on each floor in front of the lift were smelly. Other than that, everything is good. The food was good. ##### Muizuddin Stayed 3 nights in Feb 2020 ### 2/10 Terrible #### LEE 23 Jan 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### LEE Stayed 1 night in Jan 2020 ### 2/10 Terrible #### Verified traveller 12 Jan 2020 Disliked: Cleanliness, property conditions & facilities, room comfort #### BAD EXPERIENCED Book a room with non-smoking guestrooms, but ended getting a room that filled with smoking odor bcos it is a free-smoking guestroom with an ashtray. Erghh. My room was a adjoining room with noisy next door guest, they also smoke in their room which the smoke smell can filled up our room through connecting door. You know this kind of feel when u didnt smoke and u are a women. Then, when i request for a room change, the receptionist decline with a fullhouse reason. 11pm, i cannot stand anymore with the smell, checkout and find another place to stay. ##### Verified traveller Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Marhalim 12 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Marhalim Stayed 1 night in Jan 2020 ### 8/10 Good #### Imazafifa 12 Jan 2020 Liked: Cleanliness, staff & service, room comfort ##### Imazafifa Stayed 1 night in Jan 2020 ### 8/10 Good #### Arrifin 31 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Arrifin Stayed 2 nights in Dec 2019 ### 10/10 Excellent #### Syed 23 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Syed Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller 23 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller 9 Dec 2019 Liked: Cleanliness, staff & service ##### Verified traveller Stayed 2 nights in Dec 2019 ### 6/10 Okay #### Sharifah Fadzlon 2 Dec 2019 ##### Sharifah Fadzlon Stayed 1 night in Nov 2019 ### 2/10 Terrible #### Verified traveller 7 Aug 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### Not worth Not so good , price expensive but its like staying at budget cheap hotel ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Nur 19 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sgt puas hti Puas hti sgt.. frendly staff even i cek in tgh malam ##### Nur Stayed 1 night in Dec 2018 ### 6/10 Okay #### KHAIRUL 14 Dec 2018 ##### KHAIRUL Stayed 1 night in Dec 2018 ### 8/10 Good #### Mdsidek 25 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice dispointted when the breakfast foods is not refilled by the hotel. The foods already finished at only 8:00 and no refilled. ##### Mdsidek Stayed 1 night in Nov 2018 ### 8/10 Good #### Atiqah, My 19 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel. Room is big for two persons. ##### Atiqah Stayed 1 night in Nov 2018 ### 6/10 Okay #### Verified traveller 2 Nov 2018 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### Could be better The hotel is a bit run down but still acceptable for a short overnight stay. Affordable pricing comes with a breakfast. ##### Verified traveller Stayed 1 night in Oct 2018 ### 4/10 Poor #### Norazlena 31 Oct 2018 Disliked: Cleanliness, property conditions & facilities, room comfort ##### Norazlena Stayed 3 nights in Oct 2018 ### 2/10 Terrible #### Verified traveller 28 Oct 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Bad experience ! Old hotel ! Sad ! Not same in internet picture . ##### Verified traveller Stayed 1 night in Oct 2018 ### 10/10 Excellent #### Verified traveller 25 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Berhampiraj dengan pasaraya dan di tengah bandar.juga berhampiran dengan stesyen bas ekspres sementara. ##### Verified traveller Stayed 2 nights in Oct 2018 ### 6/10 Okay #### Nor, Ipoh, Perak 11 Sept 2018 Liked: Staff & service, room comfort First room assigned reeked of cigarette despite requesting for non smoking room. Luckily the hotel readily switched us to a non smoking room upon request. Toilet was spartan but clean. Linen was clean. Carpet felt slightly dusty. Generally ok ##### Nor Stayed 1 night in Sep 2018 ### 6/10 Okay #### Sulaiman 28 Aug 2018 #### its moderate.. the hotel need to improve and upgrade its facility..look ageing n need cleaning compound ##### Sulaiman Stayed 4 nights in Aug 2018 ### 6/10 Okay #### øystein 17 Apr 2018 Liked: Staff & service Disliked: Property conditions & facilities #### Slitt hotel Var der pga svømmekonkuranse .finnes ikke noe annet der .30 min med taxi til Kl ##### øystein ### 10/10 Excellent #### Buhari, Johor 18 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Selesa dan terbaik, layanan yang baik dan bilik air yang bersih serta penghawa dingin yang menyejukkan lagi suasana di dalam bilik hotel ini. Sarapan makanan yang mengenakkan . Terdapat pelbagai makanan pilihan. Landskap yang cantik di dalam hotel terutama di bahagian lobby. suasana di dalam bilik yang selesa dan cantik dan harmoni. Penggunaan streka yang baik. Terima kasih atas segalanya. Wasalam ##### Buhari Stayed 1 night in Mar 2018 ### 8/10 Good #### Saw, Malaysia 30 Dec 2017 Liked: Staff & service #### Nice n quiet Suitable for me because I like quiet environment. A lot of private parking bays. ##### Saw Stayed 2 nights in Dec 2017 ### 6/10 Okay #### Abu, Manchester 13 Dec 2017 Disliked: Property conditions & facilities, room comfort #### Got a torn door inside of the hotel room.. It's Okay... It just had some secret door that can be lead to another room. These door can be only been accessible by the outsiders from another room. It would be best if there's no secret door in every room at the hotel. Please improvise on that. 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