Title: BIG M Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # BIG M Hotel Art Deco hotel in Kuala Lumpur with a 24-hour front desk ## Photo gallery for BIG M Hotel ![Lobby - BIG M Hotel (Kuala Lumpur)](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/908d891e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, soundproofing, iron/ironing board - BIG M Hotel (Kuala Lumpur)](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/0ca35f85.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - BIG M Hotel (Kuala Lumpur)](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/ea9a209a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony - BIG M Hotel (Kuala Lumpur)](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/4304911c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - BIG M Hotel (Kuala Lumpur)](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/5b16b4c7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Kuala Lumpur, BIG M Hotel offers a convenient stay with a peaceful terrace and free in-room WiFi. Explore nearby Merdeka Square and Petaling Street, then return to unwind at this smoke-free hotel featuring a 24-hour front desk, elevator, and front-desk safe. ## Reviews 8.0 Very good ## Popular amenities - 24/7 front desk - Housekeeping - Air conditioning - Free WiFi £16 includes taxes & fees 14 Jan - 15 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=23905171&PinnedHotelID=23905171&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=23905171&PinnedHotelID=23905171&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=23905171&PinnedHotelID=23905171&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=23905171&PinnedHotelID=23905171&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=23905171&PinnedHotelID=23905171&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=23905171&PinnedHotelID=23905171&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=23905171&PinnedHotelID=23905171&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=23905171&PinnedHotelID=23905171&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 25 of 25 rooms ### View all photos for Deluxe Family ![Deluxe Family | In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/87b3b8ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family ### Highlights Soundproofed Air conditioning LED TV Private bathroom Hairdryer Bidet Electric kettle Free bottled water - Sleeps 3 - 1 Queen Bed and 1 Single Bed ### View all photos for Deluxe Queen ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/e043fd4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Queen ### Highlights Soundproofed Air conditioning LED TV Private bathroom Hairdryer Bidet Electric kettle Free bottled water - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Queen No Window ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/aefe9930.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Queen No Window ### Highlights Soundproofed Air conditioning LED TV Private bathroom Hairdryer Bidet Electric kettle Free bottled water - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Twin ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/abdb4ba0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin ### Highlights Soundproofed Air conditioning LED TV Private bathroom Hairdryer Bidet Electric kettle Free bottled water - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Twin No Window ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/90393c54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin No Window ### Highlights Soundproofed Air conditioning LED TV Private bathroom Hairdryer Bidet Electric kettle Free bottled water - Sleeps 2 - 2 Single Beds ### View all photos for Standard Queen No Window ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/aefe9930.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Queen No Window ### Highlights Soundproofed Air conditioning LED TV Private bathroom Hairdryer Bidet Electric kettle Free bottled water - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Queen ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/e043fd4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Queen ### Highlights Soundproofed Air conditioning LED TV Private bathroom Hairdryer Bidet Electric kettle Free bottled water - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Queen No Window ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/aefe9930.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Queen No Window ### Highlights Soundproofed Air conditioning LED TV Private bathroom Hairdryer Bidet Electric kettle Free bottled water - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Twin ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/abdb4ba0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin ### Highlights Soundproofed Air conditioning LED TV Private bathroom Hairdryer Bidet Electric kettle Free bottled water - Sleeps 2 - 2 Single Beds ### View all photos for Superior Twin No Window ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/90393c54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin No Window ### Highlights Soundproofed Air conditioning LED TV Private bathroom Hairdryer Bidet Electric kettle Free bottled water - Sleeps 2 - 2 Single Beds ### View all photos for Standard Room with No Window ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/9c40b179.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room with No Window - Sleeps 2 ### View all photos for Superior Room with No Window ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/8bec5c82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with No Window - Sleeps 2 ### View all photos for Deluxe Room with No Window ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/8bec5c82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room with No Window - Sleeps 2 ### Standard Twin Room ### Highlights Soundproofed Air conditioning LED TV Private bathroom Hairdryer Bidet Electric kettle Free bottled water - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Family Room ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/701c5bab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room - Sleeps 3 ### View all photos for Superior Double Room with Window ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/d858bae1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room with Window - Sleeps 2 ### View all photos for Superior Twin Room with Window ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/b9efc9f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room with Window - Sleeps 2 ### View all photos for Superior Twin Room with No Window ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/e7b9b2e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room with No Window - Sleeps 2 ### View all photos for Superior Double Room with No Window ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/a8cb7bd7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room with No Window - Sleeps 2 ### View all photos for Standard Twin Room with No Window ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/2d149025.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room with No Window - Sleeps 2 ### View all photos for Standard Double Room with No Window ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/1f4f2e46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room with No Window - Sleeps 2 ### View all photos for Deluxe Double Room with Window ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/2e0a347f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room with Window - Sleeps 2 ### View all photos for Deluxe Twin Window ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/4e564edc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Window - Sleeps 2 ### View all photos for Deluxe Twin No Window ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/e7b9b2e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin No Window - Sleeps 2 ### View all photos for Deluxe Double Room with No Window ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/24000000/23910000/23905200/23905171/41fdfa0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room with No Window - Sleeps 2 ## You may also like Ad ![Outdoor pool, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/210000/200600/200564/890066d1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mandarin Oriental, Kuala Lumpur Kuala Lumpur City Centre - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-BIG-M-Hotel.h23905171.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-BIG-M-Hotel.h23905171.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.14919%2C101.69684&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WLxOCNyEmiWzTiHj6kok4oU-CLM=) 38, Jalan Tun Perak, Kuala Lumpur, 50050 #### What's nearby - Jamek Mosque \- 2 min walk \- 0.1 miles - Merdeka Square \- 3 min walk \- 0.2 miles - Petaling Street Market \- 5 min walk \- 0.3 miles - Central Market \- 5 min walk \- 0.3 miles - Kuala Lumpur Tower \- 12 min walk \- 0.7 miles #### Getting around - Kuala Lumpur Masjid Jamek Station - 3 min walk - Dang Wangi Station - 15 min walk - Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive #### Restaurants - ‪McDonald's - ‬1 min walk - ‪Restoran Basheer Bistro - ‬1 min walk - ‪KFC - ‬1 min walk - ‪Lavantha - ‬1 min walk - ‪Nasi Tomato Kak Taim stall - ‬2 min walk ## About this property ### BIG M Hotel Hotel near Petaling Street Market Close to Kuala Lumpur Tower, BIG M Hotel provides amenities such as a terrace. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Smoke-free property, a front desk safe and a 24-hour front desk - A lift Room features All 85 rooms have comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Bathrooms with showers and bidets - LED TVs with cable channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/20000000/19920000/19916800/19916735/cca1ecc5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahyu Hotel Golden Triangle - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 279 reviews £19 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=19916735&PinnedHotelID=19916735&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/12000000/11830000/11823000/11822923/f7ae3c9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 1000 Miles Golden Triangle - Parking included - Free WiFi - Air conditioning - Business services 8.8 Excellent 136 reviews £19 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=11822923&PinnedHotelID=11822923&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/50000000/49020000/49010300/49010249/e9bc978a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ACES Hotel Kuala Lumpur Golden Triangle - 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17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=12315888&PinnedHotelID=12315888&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Housekeeping (daily) ### Outdoors - Terrace ### Accessibility - Lift ### More - 1 building - 7 floors - Art Deco architecture - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - Electric kettle - Free bottled water ### More - Air conditioning - Desk - Iron/ironing board on request - Laptop-compatible safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MYR 50 per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as BIG M Hotel Kuala Lumpur BIG M Kuala Lumpur BIG M Hotel Hotel BIG M Hotel Kuala Lumpur BIG M Hotel Hotel Kuala Lumpur ## Frequently asked questions ### Is BIG M Hotel pet-friendly? ### How much does it cost to stay at BIG M Hotel? ### How much is parking at BIG M Hotel? ### What time is check-in at BIG M Hotel? ### What time is check-out at BIG M Hotel? ### Where is BIG M Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## BIG M Hotel Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.0 Location ### 8.2 Staff & service ### 7.4 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 10 8 - Good 11 6 - Okay 4 4 - Poor 2 2 - Terrible 1 ## Reviews ### 8/10 Good #### Anne 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff were friendly,the room was clean, the a/c worked. The hot water didn't but then it was 34° outside, so not essential. All good ##### Anne Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Dan 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff. Rooms are very good w AC and nice in room bathroom. Excellently situated almost in the Masjid Jamek Station. 10-20 mins via LRT MRT to n from any place- Bukit Bingtang KLCC Batu Caves Thean Hou KL Sentral Merdeka etc.. Most importantly walkable within 20-30 mins from anywhere in KL after midnight.Safe neighbourhood- as is all KL. Highly Recommended. ##### Dan Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Zhanat 18 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities CLOSE TO EVERYTHING ##### Zhanat Stayed 8 nights in Dec 2024 ### 10/10 Excellent #### Yvonne 23 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A hidden gem in KL. Excellent place to stay in Kuala Lumpur. Staff were amazing and, the room & beds were excellent. We had a little difficulty regulating the a/c but, it was a minor inconvenience. We loved our stay here. ##### Yvonne Stayed 5 nights in Nov 2024 ### 8/10 Good #### Wen Hsi 25 Feb 2025 Liked: Cleanliness, staff & service, amenities Small room with not much space for items. GREAT LOCATION. Easy access to transit and tourist areas. Luggage storage available on site. ##### Wen Hsi Stayed 1 night in Feb 2025 ### 4/10 Poor #### Siye 7 Sept 2025 Disliked: Staff & service, amenities, property conditions & facilities The Hotel is merely 150 meters away from the kuala lumpur, within walking distance to most attractions in Kuala Lumpur. Staff: efficient but unfriendly. Room has smell of sewer. At one night there was loud drilling for one hour (2-3am). Ineffective communication with Expedia: hotel insists on collecting Malaysia tourism tax though it is explicitly stated by Expedia that it will pay to Malaysia Custom. The procedure for refund exists if you how to but time consuming. ##### Siye Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Kim 22 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean, Close to LRT station, nearby easteries Close to LRT station, very convenient for transfer to other locations. McD at groundfloor, Burger King and KFC opposite. Convenient to snack when hungry. Simple, clean and basic amenities in room. Electric kettle in room convenient for breakfast and bedtime drink. Good wifi. Cons: poor soundproof, can hear noise from other guests at corridor. Noisy shower head (maybe due to pump at maximum level). Lift a bit slow. Overall very comfortable with good deal. Will stay here again. ##### Kim Stayed 2 nights in Jun 2018 ### 10/10 Excellent #### HAYATE 7 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 繁華街まで歩いて行けるので立地がとても魅力的です ##### HAYATE Stayed 4 nights in Nov 2025 ### 8/10 Good #### Mitsuki 4 Nov 2025 Liked: Cleanliness, amenities 地下鉄からすぐで便利だし、近くにスーパーや飲食店もたくさんあります。治安も悪くないので安心です ##### Mitsuki Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### ?? 19 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 複数路線が乗り入れする駅の近くにあり、観光に便利でした。清潔感もあります。 近くの部屋や廊下からの声が割と聞こえるところだけ難点ですが、お値段以上の満足感です！ ##### ?? Stayed 3 nights in Jan 2025 ### 6/10 Okay #### MICHIYO 14 Jan 2025 Disliked: Cleanliness, staff & service #### ちょっとがっかり 最初案内された部屋にはゴキブリがいた。 苦情を言ったらすぐに部屋を変えてくれたが、しばらく使っていなかったのか、エアコンがカビっぽく、匂いがした。 他の宿泊者がドアを閉める時の音が響き渡り、何度も起こされてゆっくり寝る事ができなかった。 以前宿泊したときは快適だったのに、がっかり。 もう利用しないと思う。 ##### MICHIYO Stayed 3 nights in Jan 2025 ### 6/10 Okay #### HORIE 9 Sept 2024 Disliked: Cleanliness, amenities, property conditions & facilities ツインルームで予約したのに、最初ダブルルームを案内されました。説明したらツインルームを用意してくれましたが、その部屋は使用済みのシャワーキャップが扉にかかっていたり、トイレットペーパーが切れていたりと清掃済みなのか不安になりました。部屋を変えてもらったり、トイレットペーパーをもらったり、いちいち説明しなければいけないのはちょっと面倒でした。 ##### HORIE Stayed 3 nights in Aug 2024 ### 8/10 Good #### MAMI 19 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 駅から近くて便利でした。スタッフがとても親切です。 ##### MAMI Stayed 3 nights in Aug 2024 ### 6/10 Okay #### ABDESSALEM 5 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Le seul problème est l’humidité dans notre première chambre ##### ABDESSALEM Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Archie, Ottawa, Canada 27 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are super friendly and helpful. The rooms are a reasonable size. The top floor sitting and eating area is clean and comfortable. The hotel has done a lot to make the limited space in downtown KL welcoming and homelike. ##### Archie Stayed 4 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 16 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities コスパがよく快適で清潔なホテルでした。 ##### Verified traveller Stayed 3 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller 26 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is such a pleasant experience staying at this hotel. Staying here was one of the highlight of my 3rd trip to KL. It is the best budget hotel I've ever stayed. The room was clean and comfortable, the hot water and the shower was great, we got a hairdryer, an electric kettle, all bath essentials. The staffs were all very friendly and cheerful all the time. And what I love the most was the ROOFTOP!! It's so clean and comfy and there's a lot spaces to chill and have a chat at the reading room. Overall I just can thank enough to the staffs and thankful I came across this hotel which is located next to McDonald's and lots of convenience store and near LRT station, like really near, just a minute walking. Definitely gonna come back here and gonna recommend this hotel to my friends and families. ##### Verified traveller Stayed 3 nights in Jul 2019 ### 8/10 Good #### Verified traveller 12 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr gutes Preis-Leistungsverhältnis! Schnelles und einfaches Check-In/-Out. Gute Lage. Nettes Personal. ##### Verified traveller Stayed 3 nights in May 2019 ### 6/10 Okay #### Verified traveller 19 Dec 2018 Disliked: Property conditions & facilities #### Bad room connected to smoking terrace The hotel could not find my booking upon arrival. I was a young female traveling alone so I asked to be placed on a high floor for safety. I was placed in a room with a window into the public smoking terrace, where men and workers were constantly stabding directly outside my window and smoking. The walls need to be cleaned badly. Made the room look dirty. Otherwise is decent condition and kind enough staff. The double lock on my door was broken. ##### Verified traveller Stayed 3 nights in Dec 2018 ### 10/10 Excellent #### RihamMohamedSay, Egypt 2 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel has perfect location and very nice roof. It is in the center and 2 min walking to metro station ##### RihamMohamedSay Stayed 4 nights in Sep 2018 ### 8/10 Good #### BEATRICE L C 22 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A decent good hotel for business stay. friendly staff. room size is ok for short stay. ##### BEATRICE L C Stayed 1 night in Sep 2018 ### 8/10 Good #### Verified traveller 2 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable accommodation in the city Overall is good since it is close to transportation and other attractions. However it's a kind of pricey. Good for tourists though ##### Verified traveller Stayed 1 night in Aug 2018 ### 4/10 Poor #### Tak Cheong Louis 3 Nov 2025 ##### Tak Cheong Louis Stayed 3 nights in Oct 2025 ### 2/10 Terrible #### Abdulkarim 10 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Abdulkarim Stayed 2 nights in Sep 2025 ### 8/10 Good #### Cu 24 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Cu Stayed 2 nights in Jul 2024 ## Expedia's Latest Trends ### Hotels > [The Chow Kit - an Ormond Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Chow-Kit-An-Ormond-Hotel.h39812138.Hotel-Information) > > [Mercure Kuala Lumpur Shaw Parade](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Mercure-Kuala-Lumpur-Shaw-Parade.h16324337.Hotel-Information) > > [Berjaya Times Square Hotel, Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Berjaya-Times-Square-Hotel.h1050442.Hotel-Information) > > [Hilton Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hilton-Kuala-Lumpur.h901881.Hotel-Information) > > [PARKROYAL Serviced Suites Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-PARKROYAL-Serviced-Suites-Kuala-Lumpur.h3900350.Hotel-Information) > > [One World Hotel](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-One-World-Hotel.h1682979.Hotel-Information) > > [DoubleTree by Hilton Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-DoubleTree-By-Hilton-Hotel-Kuala-Lumpur.h385545.Hotel-Information) > > [Grand Millennium Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Grand-Millennium-Hotel-Kuala-Lumpur.h524557.Hotel-Information) > > [The Westin Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Westin-Kuala-Lumpur.h970684.Hotel-Information) > > [JW Marriott Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-JW-Marriott-Kuala-Lumpur.h54219.Hotel-Information) > > [Ramada Suites by Wyndham Kuala Lumpur City Centre](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Ramada-Suites-By-Wyndham-Kuala-Lumpur-City-Centre.h21306230.Hotel-Information) > > [InterContinental Kuala Lumpur by IHG](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-InterContinental-Kuala-Lumpur.h425974.Hotel-Information) > > [Grand Hyatt Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Grand-Hyatt-Kuala-Lumpur.h5232813.Hotel-Information) > > [Pullman Kuala Lumpur City Centre Hotel & Residences](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Pullman-Kuala-Lumpur-City-Centre-Hotel-Residences.h899847.Hotel-Information) > > [The Majestic Hotel Kuala Lumpur, Autograph Collection](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-The-Majestic-Hotel-Kuala-Lumpur.h5598435.Hotel-Information) > > [Cavo Zoe Seaside Hotel](https://www.expedia.co.uk/Larnaca-Hotels-Cavo-Zoe-Seaside-Hotel.h46305490.Hotel-Information) > > [Hotel Stripes Kuala Lumpur, Autograph Collection](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Hotel-Stripes-Kuala-Lumpur.h17352205.Hotel-Information) > > [Banyan Tree Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Banyan-Tree-Kuala-Lumpur.h22812809.Hotel-Information) > > [Melia Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Melia-Kuala-Lumpur.h21112.Hotel-Information) > > [Four Seasons Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Four-Seasons-Hotel-Kuala-Lumpur.h21122615.Hotel-Information) > > [Traders Hotel Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Traders-Hotel-Kuala-Lumpur.h1468622.Hotel-Information) > > [Mandarin Oriental, Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Mandarin-Oriental-Kuala-Lumpur.h200564.Hotel-Information) > > [Pavilion Hotel Kuala Lumpur Managed by Banyan Tree](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Pavilion-Hotel-Kuala-Lumpur-Managed-By-Banyan-Tree.h31618683.Hotel-Information) > > [EQ Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-EQ-Kuala-Lumpur.h34993183.Hotel-Information) > > [PARKROYAL COLLECTION Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-PARKROYAL-Kuala-Lumpur.h14489.Hotel-Information) ### Flights ### Cars