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Schloss Elmau Luxury Spa Retreat & Cultural Hideaway

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Luxury
5.0 star property
9.8

Exceptional

Serene elegance with tranquil gardens

Magical and serene, this luxurious retreat offers breathtaking valley views and a tranquil garden terrace. Indulge in the on-site spa, seven restaurants, and five outdoor pools for an unforgettable experience.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
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Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: midnight

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 20 December to 31 March, EUR 2.00 per person, per night for adults; EUR 1.25 per night for guests aged 10-16 years old. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 April to 30 April, EUR 1.30 per person, per night for adults; EUR 0.90 per night for guests aged 10-16 years old. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.00 per person, per night for adults; EUR 0.00 per night for guests aged 10-16 years old. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 November to 19 December, EUR 1.30 per person, per night for adults; EUR 0.90 per night for guests aged 10-16 years old. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 240 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This hotel is rated 5 stars.

Frequently asked questions

Does Schloss Elmau Luxury Spa Retreat & Cultural Hideaway have a pool?

Yes, this property has an indoor pool, 5 outdoor pools and a children's pool.

Is Schloss Elmau Luxury Spa Retreat & Cultural Hideaway pet-friendly?

No, pets are not allowed at this property.

How much is parking at Schloss Elmau Luxury Spa Retreat & Cultural Hideaway?

Self-parking and valet parking are free at this property.

What time is check-in at Schloss Elmau Luxury Spa Retreat & Cultural Hideaway?

Check-in start time: 4:30 PM; check-in end time: midnight.

What time is check-out at Schloss Elmau Luxury Spa Retreat & Cultural Hideaway?

Checkout is at 11:30 AM.

Does Schloss Elmau Luxury Spa Retreat & Cultural Hideaway provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 240 per vehicle applies.

Where is Schloss Elmau Luxury Spa Retreat & Cultural Hideaway located?

Situated in Kruen, this luxury hotel is 2.4 mi (3.9 km) from Ferchensee Lake and within 9 miles (15 km) of Kirche St. Peter und Paul and Mittenwald Old Town. Kranzberg Cable Car and Leutasch Gorge are also within 12 miles (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

9.8

Cleanliness

9.8

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 19 out of 20 reviews
Rating 8 - Good. 0 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

Reviews

Verified

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax for a few days.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Sanja

Liked: Cleanliness, staff & service, property conditions & facilities
An outstanding resort in a beautiful setting, with unbelievable views and very professional, nice staff.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Christer

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful are and a wonderful place. Excellent service!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Rostyslav

Everything was excellent
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Tetyana

👍
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort in a beautiful location. The service was excellent. Food quality was good but the offering was fairly limited compared to other resorts of this caliber.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities
Personal, Zimmer, Konzerte
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Andreas

Liked: Cleanliness
Disliked: Staff & service
Durchs Band schlechter Service: nach dem Check-in muss man das Zimmer selbst suchen, beim Abendessen wird einem kein Tisch gezeigt, beim Frühstück wartet man immer über eine Viertelstunde auf den Kaffee, am Morgen früh läuft im Gang vor dem Zimmer schon der Staubsauger. Diese Liste lässt sich beliebig erweitern. Die Zimmer sind eher einfach, klein und nicht komfortabel. Das Hotel ist eine Enttäuschung, vor allem wenn man die enorm hohen Preise in Betracht zieht. Es entspricht eher einem Mittelklassehotel.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grandiose Natur mit bayerischer Gastfreundlichkeit und hervorragendem Essen.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfektes getaway

Stimmt einfach alles. Sehr gute COVID Massnahmen. Sauber, schön, lecker.
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Elmau

It was simply magical
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extra Klasse im Retreat

Ein Hotel der extra Klasse von A bis Z. Man Fühlt sich hier wie ein König. Super gute Bedienung. Wir waren im Retreat.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Margrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hide away

Ein echtes hide away auf höchstem Niveau
Stayed 6 nights in Jan 2020
Verified

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einfach großartig, besser geht es einfach nicht. Der beste Service den ich je hatte
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel in traumhafter Lage, bei unseren Aufenthalt hat es geschneit und sah aus wie im Märchen.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Kathryn

Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021