1 bedroom, iron/ironing board, free WiFi, bed sheets

Reviews of Z14 Boutique Residence - Krakow Old Town

4 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 41 out of 68 reviews" "
Rating 8 - Good. 21 out of 68 reviews" "
Rating 6 - Okay. 3 out of 68 reviews" "
Rating 4 - Poor. 2 out of 68 reviews" "
Rating 2 - Terrible. 1 out of 68 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

PHILLIP

Travelled with family
Liked: Cleanliness, room comfort
Krakow 2022
Apartment is situated close amenities and 5 -10 minute walk to the central square. Rooms were all very spacious and very warm with the temperatures outside at 0 degrees it was nice. There is a kettle , fridge microwave and all crockery , the only thing we found to be short was no toaster but not a problem there are cafes nearby for breakfast,
Stayed 5 nights in Dec 2022

2/10 Terrible

Kamaran

Stayed 2 nights in Sep 2022

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, room comfort
Centrally Located apartment
When we went to book in, there was no reception at the apartments, I was told to go to next door as per Hotels.com booking in information, to be told that I had to walk a further 300-400mtrs to another hotel to pick up the keys. This needs to be updated in your booking in information and delete the go next door?. The apartment 9 was clean and well laid out, the balcony was tramway to sit and have a coffee, the apartment is about 500mtrs from the main square so really well positioned. Bad points. Shower head needs sorting as it just leaks out of the side, no toaster which is always great for self catering and also no oven? Overall a great apartment, centrally located and would defo stay again
Stayed 4 nights in Feb 2022

10/10 Excellent

Christinefrader, United Kingdom

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay at this beautiful apartment. Very stylish and very close to old square and train station . Staff were very helpful. Kitchen could be more equipped for people that want to cook , very basic utensils, didn’t bother us as we ate out all the time . We loved our balcony for early morning coffee and croissants . We will be coming back
Stayed 5 nights in Sep 2020

4/10 Poor

Jess

Travelled with group
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Mar 2020

10/10 Excellent

Abidemi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful apartment
The accommodation was absolutely fantastic snd nice and clean. Will definitely like to use again when we come back.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely apartments no more than 5-10 minutes steady walk from main square. On a quiet side street with a supermarket and restaurants two minutes away. Spotlessly clean, very comfortable beds and for once the pictures reflected exactly what you get. Would recommend!!
Stayed 4 nights in Feb 2020

8/10 Good

Claire, South Wales

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Pretty central. Only had one night stay here but all good
Stayed 1 night in Feb 2020

8/10 Good

Rachel

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Practical and perfect for purpose needed :)
Apartment was in a great location and in a beautiful building which was well kept. 2 bedroom Apartment was a good size and bedrooms were great. All was clean and tidy apart from shower cubicle, shower itself needs some attention as doesn’t function brilliantly (leaks so not much power) and could do with a good scrub! But other than this would recommend.
Stayed 3 nights in Jan 2020

10/10 Excellent

Shimrit

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, unfortunate plumbing
Check-in went smoothly, and the place was very tidy and well-decorated. The apartment did require climbing 4 flights of stairs, but we knew that ahead of time. Unfortunately, one shower did not drain well at all. That same shower also had a poorly-operating shower head. There were a couple lights burned out in the apartment. Overall, though, we were satisfied with our stay. The heating worked well, and the place was quiet.
Stayed 6 nights in Oct 2019

10/10 Excellent

Daniel-

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was much bigger than we expected and spotless. Excellent location. When our return flight got cancelled we re booked for a further night and the staff could not have been more helpful. Would definitely recommend this property
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

6/10 Okay

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Great location let down by no cleaning maintenance
Apartment was in an excellent location for visiting all the sights of old Krakow. Cleanliness was disgusting with stains on the mattresses, sheets and pillows. Also dirty cutlery left in draws and cups had been used to make pot noodle and not washed up leaving the whole cupboard smelling of curry. Very little cutlery atnd crockery supplied at all.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was 5 star,staff where fab , the rooms where super
Stayed 3 nights in Oct 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Apartment is exactly as it looks on the pictures. Very close to the square and small shop but at the same time quiet. Comfortable beds, good linen, hot water. Well equipped kitchen area. Very good value for money.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Lovely hotel very clean and quiet slept like a log easy to find never got lost in the town food great staff very friendly could not fault will be back to book again
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Location was perfect! Clean and was great for personal space
Stayed 4 nights in Oct 2019

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, Fab apartment really well located easy to walk everywhere, our apartment was at the top of the building so if you don't do stairs it will not be for you, but for us it was perfect. The reception was next door at another apartment block but staff were lovely and very good with providing maps and information. Only one small issue with the plumbing in the second bathroom which stopped us from being able to shower
Stayed 2 nights in Oct 2019

8/10 Good

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Proximity to the old town and property value was great! Only suggestion would be to add a dryer to the apartment as it is quite cold and clothes could not dry fast enough
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Poor shower - water cold and overflowed. Otherwise nice and great position.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and well equiped studio flat, very close to all amenties and the staff were very helpful.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is very well decorated to a very high standard. Was all clean and tidy for us on arrival. No issues really apart from the shower drain was clogged and it flooded the bathroom floor. Spoke to reception and they said they would get on it right away. Great location, between 5-10 minutes to main square as only a couple of minutes to the nearest grocery shop. For the small price we paid to stay here, I am extremely impressed. Everything ran smoothly and efficiently. Can’t fault at all.
Stayed 3 nights in Sep 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!!!
The location was wonderful , very comfortable, we enjoyed our stay there the only thing was while showing the drainage was always clogged.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , tidy and spacious department located within walking distance to the central square of Krakow. Although, it should be noted there is no lift and the stairs are pretty steep if you are on one of the higher floors. However we were very impressed with the apartment.
Stayed 3 nights in Sep 2019

10/10 Excellent

Elmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious living in the heart of Krakow
Wonderful apartment. Very roomy. right next to Old Town. Short walk from the train station. Decent walk to Kazimier. To check-in, walk past the main door of KrakowLiving, down to Siesta (next building), and up a small flight of stairs. Fluent English spoken by the staff. Check-in and check-out were both smooth. The apartment was absolutely lovely, spacious, and well maintained. The water pressure in the shower was pretty good. Keys are used instead of key-cards, but you can leave your key in the door lockbox during the day. The small street that the residence is on was very quiet. The Wi-Fi was not working. The folks at check-in were aware of the issue, and I was able to piggyback on Siesta's Wi-Fi. It was usable, but not great. They are aware of the issue, and hopefully, it will be resolved in the near future.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was spacious and had a washing machine so no hassles finding laundromat. The kitchen was too basic, no toaster or microwave. No lift so had to lug suitcases to the third floor.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Housekeeping not performed
It was disappointing that I have arranged multiples times with the reception for Housekeeping, but they still fail to deliver the service, I ended up having to remind them the next day to make sure it will happen that day. Likewise with towels change request which was arranged for daily changing basis... But on the last day of our stay, the towels were not changed.
Stayed 5 nights in Jul 2019

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the location which was fantastic for sight seeing. The apartment was well equipped with NetFlix a bonus
Stayed 3 nights in Jul 2019

8/10 Good

Iain

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from KrakowLiving on 20 Jul 2019
Thank you!

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel, Great Location
Lovely hotel in a very convenient location. We were very impressed by our room. We would like to thank the staff for all their help upon arrival, going above and beyond for us.
Stayed 7 nights in Jun 2019
Response from KrakowLiving on 22 Jul 2019
Thank you!

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Great service and the room was fantastic. Also could not ask for s better location to be in. I would highly recommend this place for your vacation to krakow.
Stayed 2 nights in Jul 2019

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Krakow Delight!
We visited Krakow for four days, and what a wonderful city! We lucked into finding this place, which I have to believe is one of the best deals going for an apartment hotel in Krakow. Our apartment was immaculate, well decorated, with comfortable beds, a spacious bathroom, and a full kitchen. Light and airy, with high ceilings... just wonderful.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Location is good, near to city centre. Apartment looks new and with aircon. Only drawback is it is without lift. Overall, I enjoyed my stay.
Stayed 2 nights in Jun 2019

8/10 Good

Lisa, Aldershot, Hampshire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and presented very well and in a quiet area and it’s location was ideal for local main attractions. Was a shame there were no lifts but so many stairs to climb with luggage. Staff were helpful. Would recommend.
Stayed 4 nights in May 2019
Response from KrakowLiving on 23 Jul 2019
Thank you for your opinion. We are glad to hear you've enjoyed your time in our apartment.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the property very late and we were emailed clear instructions on how to get into the property. Very organized. The apartment was beyond our expectations! Extremely clean, modern and the location was excellent!!! Highly recommend to stay at this location.
Stayed 1 night in May 2019
Response from KrakowLiving on 8 May 2019
Thank you for choosing us! We hope to host you again in the future and we are very glad to hear you've enjoyed your time in our apartment.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment we stayed in was beautiful. The decor was very modern and stylish but also homely and warm. The facilities were good and the location was amazing!! Literally a 5 minute walk into the old town. Thoroughly enjoyed our stay!
Stayed 3 nights in Jan 2019
Response from KrakowLiving on 30 Jan 2019
Thank you for choosing our apartment. We are very glad that you've enjoyed your stay and I hope we'll be able to host you again in the future!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We staying in flat 1 which was a lovely little flat with everything we needed. It was in a great location. I was a little disappointed to find that on arrival there was no useful bits. We had to go and get milk, water etc which is ok, but we usually find guests appreciate something to help them our for their first day. Apart from that it was hassle free, lovely and warm in the freezing temperatures and a very quiet block of flats. Good size comfy bed and nice little kitchenette. A pair of scissors would have been useful though. Overall very happy.
Stayed 7 nights in Dec 2018
Response from KrakowLiving on 16 Jan 2019
Thank you for your review! We are glad you've enjoyed your stay. Hope to host you again in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Good location, Nice and comfy.
A fantastic place. Very good location. Very close to central place and a nearby grocery shop. Convenient for breakfast and to buy some water and other necessities. Only thing I’m worried about was that there was not good ventilation, particularly in the toilet and for kitchen. Toilet smells sometimes. I hope they fix this problem otherwise it’s a four star location .
Stayed 4 nights in Dec 2022

8/10 Good

mona

Stayed 4 nights in Oct 2022

6/10 Okay

Edel

Travelled with family
Liked: Cleanliness, room comfort
Helt ok
Det var veldig lytt i mellom rommene og oppgangen. Når man skulle legge seg for å opp tidlig, var det forstyrrende.
Stayed 2 nights in Sep 2022

10/10 Excellent

Jere

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

bernard

Liked: Cleanliness
Disliked: Room comfort
Appartement très sombre donnant sur cour.
Stayed 3 nights in May 2022
Response from ak on 9 Jul 2022
Thank you for your opinion.

8/10 Good

Marija

Liked: Cleanliness, room comfort
Greit
Rom alt som i foto men gulv på baderom så kalde at hele baderom oppleves kaldere en i stue. WC børste ødelagt, resten ar greit. Perfekt plassert nær sentrum. Bare resepsjon og selve leiligheter på forskjellige sted, som ikke er behagelig
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Appartement très bien, propre, bien équipé. Situé au rez de chaussée à coté de l'entree, il était quand même très bruyant.
Stayed 4 nights in Feb 2022

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pobyt we dwoje w Krakowie
Stayed 2 nights in Dec 2019