Beach nearby
Check availability

Reviews of The Capuchin Hotel

3 out of 5
The Capuchin Hotel
204 Soi 8, Moo 3, Ao Nang Beach, Krabi

Reviews

8.2

Very good

Rating 10 - Excellent. 18 out of 45 reviews" "
Rating 8 - Good. 19 out of 45 reviews" "
Rating 6 - Okay. 4 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 3 out of 45 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Milky Ang on 27 Feb 2020
It was our pleasure to have you stay with us recently and now to receive such wonderful comments from you. We are very grateful for you taking the time to share how much you enjoyed so many aspects of your stay, from the great views. We look forward to having you back with us for more heavenly treatment soon. Warm regards,

2/10 Terrible

Fabio

Disliked: Cleanliness
Stayed 4 nights in Dec 2019

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is affordable and clean, room is comfort and big. Staff is friendly as well. The hotel is sharing the facility with Apple A Day Hotel. Daily breakfast at Apple A Day Hotel, and they do have game room there and you may rest there after you check out.
Stayed 3 nights in Mar 2019
Response from NU on 6 Apr 2019
Dear Nick, Thank you very much for your review of our hotel. There is nothing more refreshing than to learn from the guests that they appreciate our resort and definitely coming back to visit us again. We are all looking forward to your next visit very soon. Graciously Yours, Anurak Chandee Assistant Reservation Manager

8/10 Good

christoph

Very nice and clean place. Spacious rooms with balcony. Was a bit concerned about being on the main road but was all good. Reception is in the coffee shop but entrance round the back. A lift would have been nice but was ok. Breakfast restaurant and pool are in the hotel around the back which is the sister property.
Stayed 4 nights in Nov 2018
Response from Anurak Chandee on 11 Jan 2019
Dear Christoph, Thank you for your wonderful review. It is our pleasure to know that you had a great time at our hotel. We will keep giving our best to our beloved guests. Look forward to seeing you again next time. Kind regards,

10/10 Excellent

Qurratu Aisya

Big Spacious Room
It was a good stay at this spacious room. Though there is no evelator, i'm glad to get a room at a higher floor for some view.. The room is damn huge..Clean & perfect!
Stayed 2 nights in Sep 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Far better quality properties for the price
From: j partytime  The Capuchin Hotel Krabi is a hotel located down a side street near night markets and is so uncomfortable it is impossible to even get a couple of hours sleep here. The beds I like a concrete slab I have never slept on anything so hard in my life. There was no difference lying on the bed to the concrete floor. They did come and put I do not under the sheet which barely made any difference. However I guess I have to praise them for making some effort. The towels in the room are very poor quality and there is a very small wall mounted TV with very poor reception. At times the TV did not work at all. When it rain the TV would usually lose all reception. The wi fi was poor and was very slow. The air conditioning was mediocre and the rooms were so stuffy and hot when I checked in and it took over an hour for the air conditioning to cool it down.  I booked the room for two people they only gave one key which meant if you walked outside to go for a meal or anything the room would get all hot and stuffy again. Then when I asked for a second key card they wanted $200. I said I have booked for two people and they said only one key or pay 200. The shower was not cleaned properly and the shallow pressure was below average and the temperature kept going hot and cold while you were trying to have a shower. Plenty of better properties I wouldn't waste my money here
Stayed 3 nights in Aug 2018

10/10 Excellent

Milenko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2018
Response from Milky Ang on 21 Mar 2018
Thank you for your wonderful review. It is our pleasure to know that you had a great time at our hotel. We will keep giving our best to our beloved guests. Look forward to seeing you again next time. Kind regards,

6/10 Okay

Verified traveller

Disliked: Room comfort
The place looks really clean. It's similar to the pictures. There's no elevator but it's not much of a hassle with the steps. It's a really great hotel for its price. The beds aren't as comfortable and the towels/sheets aren't in the best condition. Other than that, it's a great deal. The AC worked great! It was really cold in the room and free water (and mini bar) was available everyday. One last downfall--- there is wifi but it's so slow - it's almost non existent.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The room wasn't too clean and the bathroom smelled of sewerage.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Miguel, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is new, spacious, free minibar
Room is new and clean. Nice chilling place at balcony. No lift so you have to walk up. Water heater and pressure are very good.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Ok

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jing Ting, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great !
Got a free upgrade of hotel , great surprise ! Bed was very big & comfortable . Everything was great except there was mosquitoes in the room (quite many thou) just rmb to bring along insect repellent ! The shower also takes some time to adjust

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Great place to stay, staff are super friendly and it's very convenient (24/7 family mart just right beside, bike rentals just below) room are very clean and also very comfortable, just that there is no elevator in the hotel but anyways it's just 4 stories no harm walking up!

4/10 Poor

Brent, Toronto, Canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Amazingly Friendly Staff but Hotel has some issues
We originally booked for 3 nights at the Capuchin hotel. Upon our arrival (after we checked in) we sat down on the bed which was by far the most uncomfortable bed we sat on. Keep in mind this is a month after travelling across all of Indo and Thailand. The bed was SO HARD you would think it was a box spring! We made a complaint to the front desk and they were extremely helpful! They didn’t have any other rooms available in their hotel, so they moved us to their sister hotel “An Apple A Day” Which is right next door. The room they gave us in the new hotel was nicer than the first room, however it had a new bag of issues. First the room smelled of sewage so bad that we had they come up to fix the problem. Their solution was to put a wet towel over the drain in the bathroom. Didn’t Help. Secondly it says they offer “wifi” ~ Don’t expect to get any service when youre up on the 4th or 5th floor. The wifi works great in the lobby but thats about it. Third, Their idea of “satellite TV” is a faux. You will receive 20 (VERY STATIC) Channels of which non are english speaking. Its probably best they leave this off their website, because it couldn’t be any further from the truth. Fourth, Don’t bother eating at their restaurant. Their food is mediocre at best. I order the chicken satay that came to me absolutely cold, informed the waitress, 10 minutes later they bring me back the exact same order, just a little warmer. The food is not cooked fresh nor is it even cooked there!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is definitely value for money! Great service,reasonably good breakfast, and nice room! But wifi was often very weak in the room and if you stay on the lower floors, you can hear noisy sounds from the bathrooms above. But overall very good:)

8/10 Good

Ahmad Salman, Jakarta, Indonesia

Liked: Staff & service, room comfort
Good Location, Good Hotel
The front desk are nice, lobby area are nice n chic. Everytime we enter the hotel, we were warmly greeted. Room condition is ok, the interior design is questionable. Cable TV is ok with some english channels. Window size could be bigger, to make the room more pleasant. Breakfast at the rooftop was nice, with some good food, but not special. The front staff, which name is Wow, were very kind, and also arranged out taxi to the airport with good price.

8/10 Good

Roshidah, Spore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No elevator!!
The hotel is clean, but there isn't any elevator. Stay on the higher 4th Flr. Request to be transfer to lower flr, but fully occupied. No good for old folk to climb the stair. Mini bar is free. Need to request 2nd Flr. Mini mart 24hr below the hotel. Halal food easy to find.

10/10 Excellent

Kevin, Singapore

Liked: Staff & service, property conditions & facilities, room comfort
Capuchin hotel
Location was superb 10/10 Massage everywhere ,eateries just opp hotel, family mart just few steps away Tourservices is just at ur doorstep!! Cleanliness7/10 Overall not bad except the toilet, feel like a rush job Condition10/10 Room was quite new and comfy One thing to improve is the pillow, too thin.

2/10 Terrible

martin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scam
Biggest scam in my life. All photos and amenities are a lie and belonging to a neighbour hotel which will charge you for it!
Stayed 4 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliche und hilfreiche Personal. Ruhige Lage, Auto Parkplatz zu Verfügung. Leider das Bett war sehr hart.
Stayed 7 nights in Dec 2019
Response from Milky Ang on 8 Jan 2020
Thank you very much for your review of our hotel. There is nothing more refreshing than to learn from the guests that they appreciate our resort and definitely coming back to visit us again. We are all looking forward to your next visit very soon.

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Anu on 21 Feb 2019
Dear Camilla, Thank you for your excellent feedback, we are happy that you have had a pleasant holiday here at Apple A Day Resort. We are looking forward to your return. Warmest regards, Anurak Chandee Assistant Reservation Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Perfekt men uten tv-kanaler
Veldig bra rom og det eneste jeg kan sette fingeren på er antal TV kanaler er for dårlig...
Stayed 7 nights in Nov 2018
Response from Anurak Chandee on 16 Jan 2019
Dear Anonymous, Thank you for taking the time to share your experience with us. It is great to read that you have had a good time with us and we are sorry about the TV channels. Despite this unfortunate, we look forward to welcoming you back to tour resort in a near future. Best regards, Anurak Chandee

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell for pengene
Vi ble flyttet til søster hotellet Apple a day som ligger rett ved siden av, som mange andre. Veldig fint hotell for pengene. Ligger i gåavstand fra ao nang stranden.
Stayed 2 nights in Dec 2018
Response from Anurak Chandee on 16 Jan 2019
Dear Anonymou, Thank you for your excellent feedback, we are happy that you have had a pleasant holiday here at The Capuchin Hotel. We are looking forward to your return. Warmest regards, Anurak Chandee Assistant Reservation Manager

10/10 Excellent

ILYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Прекрасный отель!!! Добротная трёшка!!! Свежий ремонт, чистота, не далеко от пляжа, не шумно (номер окнами выходил во двор). Подходит для отдыха с детьми.
Stayed 3 nights in Dec 2018
Response from Anurak Chandee on 11 Jan 2019
Dear IIya, Thank you for your wonderful review. It is our pleasure to know that you had a great time at our hotel. We will keep giving our best to our beloved guests. Look forward to seeing you again next time. Kind regards,

6/10 Okay

Joel

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Response from Milky Ang on 4 Apr 2018
Thank you for your kind feedback. We will keep improving and giving our best service we could to our beloved guests as always.

10/10 Excellent

Alf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enbart frächt rum
Fint rum rent och frächt, söker ni ett bra boende i form av enbart ett rum så är detta ett jättebra alternativ. Vill ni ha extraservice med pool mm välj något annat. Bra läge och lugnt rimligt gångavstånd till långtail och restauranger vid stranden samt åt andra hållet gatan med butiker. Inget hotell för barnfamiljer men för par o ensamresenär som vill bo bra.
Stayed 7 nights in Mar 2018
Response from Milky Ang on 11 Mar 2018
Thank you for your wonderful review. It is our pleasure to know that you had a great time at our hotel. We will keep giving our best to our beloved guests. Look forward to seeing you again next time.

10/10 Excellent

PEY-TIANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
寬敞明亮的房間
房間寬敞明亮，而且有免費的迷你吧，超讚的^_^
Stayed 2 nights in Feb 2018
Response from Milky Ang on 7 Mar 2018
Thank you for your wonderful review. It is our pleasure to know that you had a great time at our hotel. We will keep giving our best to our beloved guests. Look forward to seeing you again next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Milky Ang on 25 Feb 2018
Thank you for your wonderful review. It is our pleasure to know that you had a great time at our hotel. We will keep giving our best to our beloved guests. Look forward to seeing you again next time.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra övernattningshotell för att sen kunna resa vidare.
Stayed 1 night in Feb 2018
Response from Milky Ang on 10 Feb 2018
Thank you for your wonderful review. It is our pleasure to know that you had a great time at our hotel. We will keep giving our best to our beloved guests. Look forward to seeing you again next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ingesamt hat uns das Hotel sehr gut gefallen. Wir waren nur für 2 Nächte da, würden aber jeder Zeit wieder kommen. Der Service war super zuvorkommend und wir konnten über 2 Stunden vor dem eigentlich Check-In ins Zimmer. Davor wurde problemlos unser Gepäck aufbewahrt. Unser Zimmer sah genau aus wie auf dem Foto und war komplett sauber. Die kostenfreie Minibar war ein angenehmer Snack für zwischendurch und wurde täglich aufgefüllt. Das Hotel ist mitten in der Stadt an einer sehr belebten Straße, wer sehr lärmempfindlich ist, ist hier sicher nicht richtig. In der direkten Umgebung sind zahlreiche Restaurants, Geschäfte und ein Markt. Auch der Strand und die Ausflugsboote sind fußläufig gut erreichbar. Einzig die Matratze war für unseren Geschmack etwas hart.
Stayed 2 nights in Dec 2017
Thank you for your kind feedback. We will keep improving and giving our best service we could to our beloved guests as always.

10/10 Excellent

Johanne Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mye for pengene!
Hadde det supert på dette hotellet! Var i gangavstand til Ao Nang beach, og hadde det vi trengte i nærheten. Var enkelt å komme seg videre til øyer derifra også om man ønsker det. Hotellet var rent, rommene moderne og badet kjempefint! Fikk mye mer enn forventet til en så billig penge. Kan absolutt anbefales!
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องนอนกว้างขวาง
ห้องนอนสบายมาก กว้างขวางและสะอาด ราคาคุ้มค่า แต่เสียดายที่จอดรถน้อยไปหน่อย

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
modern kleines Designer Hotel in zentraler Lage
- sehr freundliches Personal - selbst Unstimmigkeiten zum Leistungsumfang wurden zur Zufriedenheit geregelt - kostenlose Getränke und Snacks im Zimmer - ausschalt- und regelbare Klimaanlage

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many restaurnats and convenience store around hotel. Only 2-3mins walk.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Fint och fräscht, ca 20 minuters promenad till Ao Nang Beach.

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

HUI

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
服务太一般了
酒店设施都还不错 房间也很大 还有免费小食 楼下就是7-11，但是酒店的服务真的是太一般了，第一天我们中午到的，说不能提前入住两点入住，我们就去吃饭逛了一下，两点回来竟然还不能入住，又让我们等了半小时，本身飞机折腾的就很累，真是无语了，又早餐也没告诉我，第二天想起来问人家才说你的是包含的，还说你也没问啊，希望服务能尽快提升吧。

8/10 Good

LUIS MIGUEL, granada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buen hotel calidad- precio
Hotel pequeño con muy buenas y grande habitaciones. No tiene zonas comunes,ascensor ni piscina pero con las playas que tiene la zona yo no la eche en falta.No es un resort, pero lo compensa la comodidad de las habitaciones y el precio.

8/10 Good

Sebastian, LUND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and fresh, large rooms
Very fresh and large room, much bigger than expected! Will absolutely stay here again, even if it's a 10 minute walk to "city".

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요!
매일 청소도 해주시고 간식도 매일 채워주시고! 아주 잘 쉬다가 왔어요~ 투어일정만 있어서 큰 의미가 없다고 생각하고 저렴한곳을 찾았는데 이곳은 저렴하고도 깔끔하고도 만족도 10000%라고 할수 있을만큼 좋은곳이었어요! 단지 컴퓨터 할곳이 없어서 사진기에 있는 파일들을 외장하드로 옮기는 단순한 작업조차도 할수 없었다는 ㅠㅠ

10/10 Excellent

gunmoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
완전짱짱!
사장님 엄청 친절하시고 깨끗하고 좋아요! 다만 엘레베이터가 없는게 흠인데.. 그정도는 뭐 충분히 감수하고라도 다음에 갈 기회가 생긴다면 또 방문할 의향 200%입니다!!