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Reviews of Deevana Krabi Resort

4 out of 5
Deevana Krabi Resort
90 Moo 3, Aonang, Krabi

Reviews

9.0

Wonderful

Rating 10 - Excellent. 146 out of 237 reviews" "
Rating 8 - Good. 69 out of 237 reviews" "
Rating 6 - Okay. 12 out of 237 reviews" "
Rating 4 - Poor. 5 out of 237 reviews" "
Rating 2 - Terrible. 5 out of 237 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great stay for the price! We stayed in a room with the bath tub on the porch and it was a lovely room. Really enjoyed sitting in a cool bath and relaxing after days out exploring. Very friendly staff and we had great Thai massages at the on-site spa. I also messaged ahead whether we could check in early as we were getting an early flight to Krabi, and this was upheld. It is around a 10/15 min walk to the beaches, with various food options nearby. The area is a more budget area of Thailand, worth bearing this in mind as there isn’t a lot of luxury properties or eateries nearby. Would recommend!
Stayed 3 nights in Apr 2024
Response from Karolina on 24 Apr 2024
Dear Mr. Robert,We very much appreciate your comments regarding your stay at the Deevana Krabi Resort. We are thrilled to read your excellent feedback and that you had a really great stay with us. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We hope to welcome you back to the hotel in the near future. Thank you for your visit.Yours sincerely, Karolina Gadula - Guest Experience Manager

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, very clean, great location
Stayed 2 nights in Apr 2024
Response from Karolina on 20 Apr 2024
Dear Michael,Thank you so much for taking the time out of your day to review your stay. We look forward to welcoming you again in the future.Yours sincerely, Karolina Gadula - Guest Experience Manager

10/10 Excellent

Iain Gregor, Westcliff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked with Deevana Krabi Resort as the reviews looked very good compared to many others in the same area, it's pretty close to the airport at only 40mins drive away which is a bonus on transfers. Check in was easy & simple process, the room they gave me was close to reception and right next to a pool, with some lovely grounds surrounding the property. The room was spacious with a huge bed, could have slept 4 people in it, air con was very powerful, also a fridge, a good sized toilet room, and a large walk in shower, wi-fi was available from the room, but had to re-log in a few times, only downside was not a lot of storage for your clothing, just a hanging rail with a few hangers, but I can make do for a week. Breakfast was included in my package which was close to reception & there's a whole host of food and drink on offer from 6.30am, the food was good and tasty and very good standard, all in all I really enjoyed my stay there & would go back as it's in a great location with everything close by and easy to get to.
Stayed 6 nights in Mar 2024
Response from Karolina on 23 Mar 2024
Sawadee kha Khun Iain, We wish to thank you for choosing Deevana Krabi Resort as part of your holiday.It was our pleasure to have you staying with us.We very much appreciate your comments regarding your stay at the Deevana Krabi Resort. It is always a pleasure to receive a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Karolina Gadula - Guest Experience Manager

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here and have booked to return next year.
Stayed 5 nights in Feb 2024
Response from Karolina on 15 Mar 2024
We wish to thank you for choosing Deevana Krabi Resort as part of your holiday and for taking the time to review your stay with us. We are looking forward to welcome you back.

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go standard. Do the upgrade
First I stayed in the standard room which was like a cave. No windows except on narrow one next to the door. Third night i changed to the next level up which was a lovely room. Just don't book the standard . Several pools which is nice.
Stayed 2 nights in Jan 2024
Response from Karolina on 15 Mar 2024
We wish to thank you for choosing Deevana Krabi Resort as part of your holiday and for taking the time to review your stay with us.

10/10 Excellent

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deevanna krabi resort was lovely, great surroundings, and especially Sor who looked after as every day we was there
Stayed 7 nights in Jan 2024
Response from Karolina on 15 Mar 2024
We wish to thank you for choosing Deevana Krabi Resort as part of your holiday and for taking the time to review your stay with us.

10/10 Excellent

martin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 star hotel but shared amenteties with 5 star next door. Room small but very comfortable. Break magnificent but variety and quantity
Stayed 7 nights in Aug 2023
Response from Karolina on 12 Aug 2023
Dear Mr. Martin,Thank you for taking the time to rate our resort. We look forward to see you soon.Sincerely, Karolina Gadula - Guest Experience Manager

10/10 Excellent

Hari

Stayed 1 night in Mar 2023
Response from TK/GM on 20 Apr 2023
We thank you for your stay and very much appreciate your positive feedback with full points as given and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay. Spacious room. Lots of places to eat and shop. Pool was great.
Stayed 4 nights in Feb 2023
Response from TK/GM on 20 Apr 2023
We thank you for your stay and very much appreciate your positive comments & feedback as mentioned. It will be shared with our team accordingly as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a bit of a strange post Covid experience. We were upgraded to a gorgeous suite, right next to the pool at the far end of the resort. The grounds and the room were beautiful. Nice escape from the busyness of Ao Nang. However, the one side of the resort was closed off due to repairs on the other pool, which was fine. But our side also had no restaurant or bar and it seemed almost abandoned. We had to go to the Deevana Plaza just outside the resort for any of the amenities. Quite frankly, I thought they were one and the same until I asked for a transfer to be closer to the hub of activity. This is then they informed that the resort and plaza were two seperate places. In the end it was quite fine. We loved our stay. The pool, our suite and staff were lovely.
Response from Karolina G. on 12 Jan 2023
Sawadee kha Khun Jennifer, We wish to thank you for choosing Deevana Krabi Resort as part of your holiday.It was our pleasure to have you staying with us.We very much appreciate your comments regarding your stay at the Deevana Krabi Resort. It is always a pleasure to receive a positive feedback and guest's recommendation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Karolina Gadula - Guest Experience Manager

8/10 Good

Pariwat

Stayed 3 nights in Nov 2022
Response from Karolina G. on 12 Jan 2023
Dear Khun Pariwat,Thank you so much for taking the time out of your day to review our hotel. We look forward to welcoming you again in the future.Yours sincerely, Karolina Gadula - Guest Experience Manager

8/10 Good

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay here. Overall, very nice and comfortable room. Pool is perfect, breakfast spread is not huge but very adequate and delicious. But I had to wait over an hour for check-in, which wasn’t great. The area around the hotel has also been ravaged by covid and all shops have closed, so it was a long, dark and scary walk back to the hotel (for a solo traveller) at night. The hotel does offer a shuttle drop off at Aonang, but it would do better to also offer a pickup from Aonang too. I would definitely stay here again though. The staff were friendly, rooms (and that huge bed!) were very comfortable. I enjoy my stays there very much.
Stayed 2 nights in Jun 2022

4/10 Poor

khamprasong

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely little space in a less lovely area of the city. The rooms were nice.
Stayed 4 nights in Mar 2022
Response from Karolina G. on 7 Apr 2022
Dear Miss Alyssa, We very much appreciate your comments regarding your stay at the Deevana Krabi Resort. We are thrilled to read your very good feedback and that you had a lovely stay with us. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We hope to welcome you back to the hotel in the near future. Thank you for your visit. Yours sincerely, Karolina Gadula - Guests Experience Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022
Response from Karolina G. on 4 Apr 2022
Thank you for the great rating of Deevana Krabi Resort. We hope to welcome you back to the hotel in the near future. Thank you for your visit.

8/10 Good

Stephanie

Stayed 1 night in Mar 2022
Response from Karolina G. on 4 Apr 2022
Thank you for the very good rating of Deevana Krabi Resort. We hope to welcome you back to the hotel in the near future. Thank you for your visit.

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing property! Multiple beautiful pools with very quaint bars, dining. I felt so nurtured. Felt like I was in heaven. I wish I could live at this hotel! I loved the private hot tubs outside my room! The rooms were beautiful, clean and upscale. Beautiful decor and great service! Hidden away from noise of city!
Stayed 2 nights in Dec 2019
Response from Karolina on 17 Nov 2021
Dear Miss Amy, We very much appreciate your comments regarding your stay at the Deevana Krabi Resort. We are thrilled to read your excellent feedback and that you had an amazing stay with us. Thanks a lot for recognizing our staff and our services. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We hope to welcome you back to the hotel in the near future. Thank you for your visit. Yours sincerely, Karolina Gadula- Guest Experience Manager

10/10 Excellent

Chaloempol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2020

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous accommodations! We enjoyed our stay a lot!
Stayed 2 nights in Mar 2020
Response from Karolina on 15 Mar 2020
Dear Laila, We very much appreciate your comments regarding your stay at the Deevana Krabi Resort. We are thrilled to read your excellent feedback and that you had a special stay with us. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We look forward to welcoming you again soon! Thank you for your visit. Karolina Gadula - Guest Experience Manager

8/10 Good

Edyta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
The resort is very good and very modern .Meet my expectations. There is 2 pools which I never use but look very good .Its very quiet there and you really feel relaxed.Its only breakfast which I think could be better very poor variety and melted butter ievery day .Oerall I recomend the hotel but book without breakfast its plenty food around.
Stayed 7 nights in Feb 2020
Response from Karolina on 15 Mar 2020
Sawadee kha Khun Edyta, We wish to thank you for choosing Deevana Krabi Resort as part of your holiday. It was our pleasure to have you staying with us. We very much appreciate your comments regarding your stay. It is always a pleasure to receive a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Karolina Gadula - Guest Experience Manager

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2020
Response from Karolina G. on 9 Mar 2020
Dear Valued Guest, Thank you for taking the time to rate our Resort. It is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Karolina Gadula - Guest Experience Manager

10/10 Excellent

JC, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great place to stay beach was a little walk but still wasn’t that bad as you had plenty of shops to walk past to keep your eyes and mind busy. Stayed for 6 days and felt comfortable.
Stayed 5 nights in Feb 2020
Response from Karolina G. on 18 Feb 2020
Dear JC, We very much appreciate your comments regarding your stay at the Deevana Krabi Resort. We are thrilled to read your excellent feedback and that you had an enjoayable stay with us. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We look forward to welcoming you again soon! Thank you for your visit. Karolina Gadula - Guest Experience Manager

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay to end a memorable trip
I stay in AoNang every January and have to say this hotel is up there with the bestI have stayed in. Clean, comfortable, spacious rooms, good value, great breakfast, nice relaxing space in the grounds around the pool and the staff were very friendly. A solid 9+ in all areas !
Stayed 1 night in Jan 2020
Response from Karolina G. on 2 Feb 2020
Dear Les, We very much appreciate your comments regarding your stay at the Deevana Krabi Resort. We are thrilled to read your excellent feedback and that you had a special stay with us. Thanks a lot for recognizing our staff and the cleanliness of our resort. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We look forward to welcoming you again soon! Thank you for your visit. Sincerely, Karolina Gadula - Guest Experience Manager

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unhelpful reception
We stopped here for 4 nights whilst on our honeymoon, check in was smooth and was given welcome drinks and shown to our room. Once in the room the hotel staff explained and showed us everything we needed to know, which was really good. I did email the hotel to tell them it was our honeymoon before the trip, but they didn’t even acknowledge it when we checked in, there wasn’t anything in the room either. Every other hotel we stayed in on our trip made an effort with us, but not this one. The room we had was really nice, very spacious and it had a nice bath on the balcony, however there was no privacy on the balcony, especially our balcony, so I’m not sure how your meant to enjoy a bath unless you’re a naturist! Our room was right at the top of the hotel near the breakfast restaurant. The hotel host at check in (I think he was the manger) said we had a room in a good location, I’m not so sure though, as it was quite a trek 2 or 3 times a day up to your room. On our 3rd day we came back from a island boat trip, after walking all the way to the top of the hotel to our room we found our key card didn’t work. We was shattered after being out since 6am so we went to the pool bar to ring reception and ask them if they could bring a new key card for us. I spoke to the lady at reception and she said I needed to walk all the way back down to reception and bring the card to her so they could see what’s wrong. I knew what would happen, I would walk down there and they would check it an
Stayed 4 nights in Jan 2020
Response from Karolina G. on 2 Feb 2020
Sawadee kha Khun Matthew, We wish to thank you for choosing Deevana Krabi Resort as part of your holiday. It was our pleasure to have you staying with us. We very much appreciate your comments regarding your stay. It is always a pleasure to receive a positive feedback and guests recommandation and remarks. I will share your comments with our team, especially the Front Office team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Karolina Gadula - Guest Experience Manager

6/10 Okay

Verified traveller

Disliked: Cleanliness
Campus Dirty , pool dirty only changed bed when I stripped it and told them to after 3 days., food greasy and unappetising and restaurant v dirty.
Stayed 7 nights in Jan 2020
Response from Karolina G. on 21 Jan 2020
Dear Valued Guest, Thank you for staying with us and taking the time to tell us about your experience at the Deevana Krabi Resort . I am sorry that your experience did not meet your expectations about (the cleanliness of our rooms and the quality of our food; please allow me to express my sincerest apologies. At Deevana, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karolina Gadula - Guest Experience Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019
Response from Karolina G. on 14 Jan 2020
Dear Valued Guests, Dear Guest, Thank you for the very good rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karolina Gadula- Guest Experience Manager

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible customer service. We continuously had to call for assistance because we didn't have hot water in our shower. We asked one of the staff for a local dinner recommendation and he said "at the hotel". Could not have been more displeased. Have tried to contact a manager to discuss the terrible stay and have not received a response for almost a week.
Stayed 3 nights in Dec 2019
Response from Karolina G. on 14 Jan 2020
Dear Valued Guest, Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Karolina Gadula - Guest Experience Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Karolina Gadula - Guest Experience Manager on 30 Dec 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few nights over Christmas
I felt like the resort makes itself look a lot more luxurious on the Internet than what it really is in real life. It’s nice that they had happy hour at the pools but the quality of the cocktails is not worth the happy hour prices. The room is comfortable and I enjoyed having f the outdoor bathtub to do our laundry in. The rooms could do with thicker foliage for privacy... it’s hard to sit naked in the bath without everyone else seeing your every move. The breakfast was good and had good variety. We ate a pizza for lunch which was really good.
Stayed 4 nights in Dec 2019
Response from Karolina Gadula on 1 Jan 2020
Dear Valued Guest, Thank you very much for taking the time to write a review on your recent stay at Deevana Krabi Resort. We take all the feedbacks – positive or negative ones – very seriously, and will use these to praise our team for a job that has been well done or / and to keep working on what is in need for improvement. It's from feedbacks like your that we can improve the quality of our services. We are happy to read that you have enjoyed our breakfast and our pizza. Regarding our cocktails quality, please rest assured that the food and beverage manager will be noticed about this issue. Thank you again for sharing your experience, and we look forward to welcoming you again soon! Thank you for your visit. Yours sincerely, Karolina Gadula - Guest Experience Manager

10/10 Excellent

Thaiha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice.
Stayed 4 nights in Dec 2019
Response from Karolina Gadula - Guest Experience Manager on 30 Dec 2019
Thank you for the great review of our hotel! We are glad that you had a superb stay in our resort. We hope to see you again very soon. Sincerely.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was good , staff was friendly some rooms required a bit of a uphill walk.
Stayed 6 nights in Dec 2019
Response from Karolina Gadula - Guest Experience Manager on 30 Dec 2019
Thank you for the great review of our hotel! We are glad that you had a superb stay in our resort. We hope to see you again very soon. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms were clean, staff was helpful, hotel near/walkable to Ao Nang beach
Stayed 4 nights in Dec 2019
Response from Khim on 14 Dec 2019
We very much appreciate your comments regarding your stay We are thrilled to read your excellent feedback and that you had a special stay with us. Thanks a lot for recognizing our staff and especially ……….. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We look forward to welcoming you again soon! Thank you for your visit. Nittaya Riyaphan Guest Service Mnager

10/10 Excellent

Priscilla, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is tucked away behind the Ao Nang night market. Nice and quiet location. Staff was very friendly and helpful, especially the Manager at the restaurant. We went for breakfast everyday (included) and really enjoyed it. The only downside is the pool closes at around 6pm (I think). So we weren’t able to go for swims after coming back from our day excursions. But we would recommend this hotel.
Stayed 4 nights in Nov 2019
Response from Karolina Gadula - Guest Experience Manager on 8 Dec 2019
Dear Prinscilla, We very much appreciate your comments regarding your stay at the Deevana Krabi Resort. We are thrilled to read your excellent feedback and that you had an enjoyable stay with us. Thanks a lot for recognizing our staff and especially Kong-Restaurant Manager. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We look forward to welcoming you again soon! Thank you for your visit. Sincerely, Karolina Gadula - Guest Experience Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Karolina Gadula on 8 Dec 2019
Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karolina Gadula - Guest Experience Manager

10/10 Excellent

Peggy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment was so good! Quiet and less crowded. Staff is super friendly and the bathtub was awesome
Stayed 2 nights in Nov 2019
Response from Karolina Gadula - Guest Experience Manager on 8 Dec 2019
Dear Peggy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karolina Gadula - Guest Experience Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool bar and customer service were really good. The staff were quite loud in the mornings, woke us up a few times and many mosquitoes in the room. The breakfast buffet was catering more for lunch food list.
Stayed 5 nights in Nov 2019
Response from Karolina Gadula - Guest Experience Manager on 30 Dec 2019
Sawadee kha, We wish to thank you for choosing Deevana Krabi Resort as part of your holiday. It was our pleasure to have you staying with us. We very much appreciate your comments regarding your stay and we have noted your remarks regarding breakfast buffet as well as loundness of our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Karolina Gadula - Guest Experience Manager on 30 Dec 2019
Thank you for taking the time to rate our resort. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Mary, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. Access to several large pools and the food was great 👍
Stayed 4 nights in Nov 2019
Response from Karolina Gadula - Guest Experience Manager on 8 Dec 2019
Dear Mary, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. . Thanks a lot for recognizing our staff and the quality of our food. Hope to see you again very soon. Sincerely, Karolina Gadula - Guest Experience Manager

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Oct 2019
Response from Karolina Gadula - Guest Experience Manager on 30 Dec 2019
Thank you for taking the time to share your rating of our resort. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall was great. happy with my 3 nights stay
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
shutter service only out of resort with empty car back.suck.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Our second stay here was as good as the first.we found nothing to fault about this resort. We can highly recommend it.
Stayed 1 night in Aug 2019

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent stay, great location that was quiet and close to the beach.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Great breakfast buffet. Quiet pool area next to our room. No noisy kids. Convenient location to access restaurants, shops and beach. Didn't like reggae music by the pool. Room was a bit dark.
Stayed 14 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Rooms are clean and spacious. Air conditioning available. Offer a variety of foods for breakfast.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff was very attentive and service was very good.
Stayed 3 nights in Jul 2019