Title: Grand Borneo Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=2665907&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Borneo Hotel Travelers find relaxation at the indoor and outdoor pools, rejuvenation in the sauna, and satisfying meals at the restaurant in this convenient getaway ## Photo gallery for Grand Borneo Hotel ![Indoor pool, outdoor pool - Grand Borneo Hotel (Kota Kinabalu)](https://images.trvl-media.com/lodging/3000000/2670000/2666000/2665907/a680b54a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Grand Borneo Hotel (Kota Kinabalu)](https://images.trvl-media.com/lodging/3000000/2670000/2666000/2665907/5e542bbd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Grand Borneo Hotel (Kota Kinabalu)](https://images.trvl-media.com/lodging/3000000/2670000/2666000/2665907/f5ea91ee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served - Grand Borneo Hotel (Kota Kinabalu)](https://images.trvl-media.com/lodging/3000000/2670000/2666000/2665907/66e461bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Grand deluxe | In-room safe, iron/ironing board, bed sheets - Grand Borneo Hotel (Kota Kinabalu)](https://images.trvl-media.com/lodging/3000000/2670000/2666000/2665907/4281cbeb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Borneo Hotel, in the heart of Borneo, offers on-site shopping and a coffee shop. Guests can enjoy indoor and outdoor pools or unwind in the sauna. The restaurant serves quality meals all day, consistently earning positive reviews. ## Reviews 7.2 Good ## Popular amenities - Pool - Restaurant - Gym - Breakfast available - Parking available - Business services ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=2665907&PinnedHotelID=2665907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=2665907&PinnedHotelID=2665907&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=2665907&PinnedHotelID=2665907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=2665907&PinnedHotelID=2665907&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2665907&PinnedHotelID=2665907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2665907&PinnedHotelID=2665907&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2665907&PinnedHotelID=2665907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2665907&PinnedHotelID=2665907&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 7 of 7 rooms ### View all photos for Gallery Twin Room (Internal Window) ![Gallery Twin Room (Internal Window) | In-room safe, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/3000000/2670000/2666000/2665907/f18bb4db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Gallery Twin Room (Internal Window) ### Highlights LED TV Private bathroom Hairdryer Shower/bath combination Free bottled water Daily housekeeping Iron/ironing board In-room safe - 237 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Standard Room ![Standard Room | View from room](https://images.trvl-media.com/lodging/3000000/2670000/2666000/2665907/255e95b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights LED TV Private bathroom Hairdryer Shower/bath combination Free bottled water Daily housekeeping Iron/ironing board In-room safe - 236 sq ft - City view - Sleeps 2 - 2 Single Beds OR 1 King Bed ### View all photos for Deluxe Twin Room ![In-room safe, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/3000000/2670000/2666000/2665907/614ca5a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights LED TV Private bathroom Hairdryer Shower/bath combination Free bottled water Daily housekeeping Iron/ironing board In-room safe - 355 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Superior Room ![In-room safe, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/3000000/2670000/2666000/2665907/b09eeff1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights LED TV Private bathroom Hairdryer Shower/bath combination Free bottled water Daily housekeeping Iron/ironing board In-room safe - 258 sq ft - City view - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Deluxe Double Room ![In-room safe, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/3000000/2670000/2666000/2665907/c08466cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights LED TV Private bathroom Hairdryer Shower/bath combination Free bottled water Daily housekeeping Iron/ironing board In-room safe - 355 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Grand deluxe ![Grand deluxe | In-room safe, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/3000000/2670000/2666000/2665907/3fb6a226.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand deluxe ### Highlights LED TV Private bathroom Hairdryer Shower/bath combination Free bottled water Daily housekeeping Iron/ironing board In-room safe - 388 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite, 1 King Bed ![Executive Suite, 1 King Bed | Bathroom | Combined shower/bathtub, hair dryer, towels](https://images.trvl-media.com/lodging/3000000/2670000/2666000/2665907/03cb7d8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed ### Highlights LED TV Private bathroom Hairdryer Shower/bath combination Free bottled water Daily housekeeping Iron/ironing board In-room safe - 441 sq ft - Sleeps 3 - 1 King Bed ## You may also like Ad ![2 restaurants, breakfast, lunch, dinner served; 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKota-Kinabalu-Hotels-Grand-Borneo-Hotel.h2665907.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKota-Kinabalu-Hotels-Grand-Borneo-Hotel.h2665907.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.03484%2C116.12968&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wfEPE5JrKD7Qz3OeRTiFemn5Fho=) Ta-00-01, 1Borneo Hypermall, Jalan Ums,, Sabah, Kota Kinabalu, Sabah, 88450 #### What's nearby - 1Borneo Hypermall \- 1 min walk \- 0.1 miles - University of Malaysia Sabah \- 5 min walk \- 0.3 miles - Borneo Marine Research Institute \- 5 min drive \- 1.5 miles - Suria Sabah Shopping Mall \- 11 min drive \- 6.8 miles - Imago Shopping Mall \- 13 min drive \- 8.3 miles #### Getting around - Tanjung Aru Station - 23 min drive - Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 31 min drive #### Restaurants - ‪Sushi King - ‬1 min walk - ‪Baskin-Robbins - ‬1 min walk - ‪Le Millesime - ‬3 min walk - ‪Elusion Lounge & Cafe - ‬1 min walk - ‪Q Thaam - ‬1 min walk ## About this property ### Grand Borneo Hotel Upscale hotel Consider a stay at Grand Borneo Hotel and take advantage of shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site restaurant, Soul Out Restaurant, offers breakfast, lunch and dinner. A gym and a business centre are available to all guests. Other perks at this hotel include: - An indoor pool and an outdoor pool - Buffet breakfast (surcharge), self-parking (surcharge) and smoke-free property - Karaoke, a lift and wedding services - Concierge services, multilingual staff and a 24-hour front desk Room features All 300 rooms offer amenities, such as safes, free newspapers and free bottled water. More conveniences in all rooms include: - Bathrooms with shower/bath combinations and hairdryers - LED TVs with satellite channels ## Similar properties ![Breakfast, lunch, dinner served; Asian cuisine ](https://images.trvl-media.com/lodging/5000000/4420000/4413600/4413549/6f52470c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tune Hotels - 1 Borneo, Kota Kinabalu Kota Kinabalu - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 7.2 Good 229 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=4413549&PinnedHotelID=4413549&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/12000000/11650000/11643500/11643438/a91d5baa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 1 City Hotel Downtown Kota Kinabalu - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk 7.2 Good 35 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=11643438&PinnedHotelID=11643438&HadPinnedHotel=true®ionId=-1&adults=2) ![Massages on the beach](https://images.trvl-media.com/lodging/2000000/1750000/1742700/1742700/5323e3bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nexus Resort & Spa Karambunai Karambunai - On private beach - Pool - Breakfast included - Spa 7.8 Good 784 reviews £68 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1742700&PinnedHotelID=1742700&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/16000000/15200000/15193700/15193612/4b381a7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Kota Kinabalu Downtown Kota Kinabalu - Pool - Kids’ pool - Restaurant - Air-conditioning 9.2 Wonderful 984 reviews £77 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=15193612&PinnedHotelID=15193612&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/1000000/10000/2400/2388/e06a8a1d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Tanjung Aru, Kota Kinabalu Tanjung Aru - On private beach - Pool - Spa - Kids’ pool 9.2 Wonderful 1,003 reviews £198 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=2388&PinnedHotelID=2388&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/50000/48700/48661/bbb20940.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Rasa Ria, Kota Kinabalu Tuaran - On private beach - Pool - Breakfast included - All-inclusive 9.2 Wonderful 1,003 reviews £119 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=48661&PinnedHotelID=48661&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Parking and transport - Parking on site (surcharge) - Limited on-site self parking ### Food and drink - A coffee shop/cafe - A restaurant ### Restaurants on site - Soul Out Restaurant ### Things to do - Gym - Indoor pool - Karaoke - Outdoor pool - Sauna - Shopping ### Family friendly - Indoor pool - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - Business centre - Meeting room ### Accessibility - Lift ### More - 17 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LED TV with satellite channels ### Food and drink - Free bottled water ### More - Free daily newspapers - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 2:00 AM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MYR 80.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Rollaway bed fee: MYR 80.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Borneo Grand Hotel Borneo Hotel Grand Borneo Grand Borneo Hotel Grand Borneo Hotel Kota Kinabalu Grand Borneo Kota Kinabalu Grand Hotel Borneo Hotel Borneo Hotel Grand Borneo Grand Borneo Hotel Kota Kinabalu, Sabah Grand Borneo Hotel Hotel Grand Borneo Hotel Kota Kinabalu Grand Borneo Hotel Hotel Kota Kinabalu ## Frequently asked questions ### Does Grand Borneo Hotel have a pool? ### Is Grand Borneo Hotel pet-friendly? ### How much is parking at Grand Borneo Hotel? ### What time is check-in at Grand Borneo Hotel? ### What time is check-out at Grand Borneo Hotel? ### Where is Grand Borneo Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Borneo Hotel Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 7.2 Location ### 7.4 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 68 8 - Good 127 6 - Okay 122 4 - Poor 34 2 - Terrible 18 ## Reviews ### 8/10 Good #### Verified traveller 2 Jan 2020 Liked: Cleanliness, staff & service Disliked: Amenities Semua nya ok cuma pihak hotel tidak dapat menyediakan parking kenderaan percuma untuk pelanggan yang menginap di hotel mereka dan itu sangat mengecewakan saya,yang lain tiada komen,staff hotel semua nya peramah dan mesra. ##### Verified traveller Stayed 4 nights in Dec 2019 ### 6/10 Okay #### Verified traveller 16 Dec 2019 Affardoble price ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller 6 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ada kolam mandi yang terlindung dari panas dan hujan, anak2 suka. 👍 ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller 5 Oct 2019 Disliked: Cleanliness, room comfort nearby UMS and hypermall, convenience for food. ##### Verified traveller Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Verified traveller 3 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities i like service and cleanliness ##### Verified traveller Stayed 1 night in Sep 2019 ### 6/10 Okay #### たまさん, 東京都 23 Sept 2019 Disliked: Property conditions & facilities 現地的には高級の部類と思うが、日本人の感覚からすると中の下。エアコンの効きの悪さ、壁紙の剥がれ、フローリングの欠け、壁板の傷、バスタブの汚れ等、人体に直接影響が及ばないものには気を配らないのかもしれない。部屋は清潔に掃除され、ベッドも清潔でよく眠れたし、朝食も日本のホテルのバイキング程度にはある、スタッフも英語が通じるので泊まるだけなら問題ない。ただ神経質な人は倍の金額払って市内のホテルに泊まるのをお勧めします。 ##### たまさん Stayed 4 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller 12 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities service front office was really nice ##### Verified traveller Stayed 1 night in Sep 2019 ### 8/10 Good #### Verified traveller 2 Sept 2019 Good for my business trip ##### Verified traveller Stayed 1 night in Aug 2019 ### 6/10 Okay #### MYOSHI, クアラルンプール 31 Jul 2019 2人一部屋朝食付きで一泊140RM(3800円)ほどで、マレーシアでは格安とまでは言わないけど十分安い価格で泊まれて助かります。 値段を考えると良いホテルかと思いますが、値段だけを優先するならもっと便利な場所にあって使い勝手の良いホテルがあるんだとは思います。 以下、客観的事実と感想を箇条書き ○チェックイン前の荷物預けは問題なし。荷物預け部屋に保管。 ○シャワーが緩いというありがちなトラブル。一泊目は疲れてたからそのままにして、次の日なら朝にフロントに相談。ツアーから帰ってきて再度フロントに行くと、とりあえず修理したけど、まだだめだったら部屋を変えてあげると。不安ながら試してみてると案の定緩い。電話して部屋を変えてもらいました。新しい部屋は、ばっちり温かいシャワー。最初からちゃんと直すか、部屋を変えて欲しかった。 ○コタキナバル市街からは結構離れてます。グラブを使えば移動は問題なくできますが、どう思うかは好みの問題。 ○朝食全然おいしくない。 ○大きいけど古いモールに直結。人によっては暇潰しになるかも。市街のモールよりはローカル感が味わえます。 ○セブンイレブンとサーティーワンがすぐそこに。 総じて言うと、値段は抑えたいけど、あまりにも簡素な宿には泊まりたくないとう人にはオススメかもしれません。 個人的には、次同じ値段で泊まるなら、もっと街中にしようと思います。 ##### MYOSHI Stayed 3 nights in Jul 2019 ### 6/10 Okay #### DAE KI 22 Jul 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### Not so clean place. Not so clean place. Close from One Borneo. ##### DAE KI Stayed 5 nights in Jun 2019 ### 8/10 Good #### PARK 11 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 서비스 만족스럽습니다. 전반적인 서비스 만족스럽습니다. 수영장물이 좀 차갑긴 했지만 깨끗하고 관리가 잘되어 있습니다. 조식은 간단히 먹기 나쁘지 않았으며 직원들 친절했습니다. ##### PARK Stayed 3 nights in Jul 2019 ### 10/10 Excellent #### MiniMe, tawau, my 6 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Dont have smoking room ##### MiniMe Stayed 1 night in Apr 2019 ### 8/10 Good #### MUHAMMAD, Cheras 16 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food. Facilities, Locality, and access. Good looking and staff very halpful ##### MUHAMMAD Stayed 3 nights in Apr 2019 ### 8/10 Good #### Verified traveller 28 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The fridge smells not nice. ##### Verified traveller Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Verified traveller 31 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel itself is excellent, but 7 km out of the centre of KK. though good value for money ##### Verified traveller Stayed 4 nights in Jan 2019 ### 6/10 Okay #### Nessa, KK 3 Jan 2019 Liked: Cleanliness, staff & service, room comfort close to mall which is really nice as we can shop a bit, watch movie and there is restaurants. ##### Nessa Stayed 1 night in Dec 2018 ### 4/10 Poor #### Verified traveller 18 Dec 2018 Disliked: Property conditions & facilities NO PARKING FACILITIES AND HAVE TO PAY VERY HIGH PARKING FEE..SO..REDICULOUS ##### Verified traveller Stayed 2 nights in Dec 2018 ### 4/10 Poor #### Alfie Cezar 15 Dec 2018 Disliked: Property conditions & facilities, room comfort #### The hotel is good but needs improvement ✅ > Location of Grand Borneo Hotel is great because it's next to a mall, 1 Borneo Hypermall. ❎ > Quite far from the airport, around 18 km away. ❎ > No public bus route stops here so you always have to hail a cab or use Grab app. ❎ > Almost all the staff hardly speak English. Pretend they understand but doesn't perform what you asked for. The staff will always say that will ask the Supervisor and call back but never do it. You have to call again after an hour or two to follow up. ❎ > They hardly understand the cancellation protocol or process. Keeps on blaming their partner booking website. ❎ > Wi-fi is not working good in my location and in the pool area. You can't access Facebook or watch youtube, keeps on buffering. The IT guy blamed my phone setting though I can login to their website; it's really their wi-fi connection that is slow and not working. And the IT doesn't know about their internet system. Who would ask you to go at your internet browser and type 10.0.0.1 and it will resolve your login issue? ❎ > I have free breakfast for 2 but can't avail due to early flight but can't exchange it for a lunch/dinner for 1 person. You can't even pay the difference if possible. They are used to saying "No, can't." ❎ > The cable has only 15 listed working channels, 10 of them are working and 2 are local channels. ❎ > The foods they serve daily during breakfast are cold and the same; stayed here for 4 days. ❎ > The water level in the pool for adult is only at 4 ft. ##### Alfie Cezar Stayed 2 nights in Dec 2018 ### 4/10 Poor #### kian boey 12 Dec 2018 冷气坏了没有修理，一个晚上不能睡觉，第二天换了另外一间也是冷气坏了的，希望你们会定期修理冷气！ ##### kian boey Stayed 2 nights in Dec 2018 ### 4/10 Poor #### Verified traveller 29 Oct 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### Renovierungsbedürftig Im gesamten Hotel ist uns schon bei der Ankunft ein unangenehmer Geruch in die Nase gestiegen, der leider auch im Zimmer extrem war. Als wir darauf aufmerksam gemacht haben, haben wir ein gleiches Zimmer bekommen, in dem vorher mit Duftspray der Geruch überdeckt wurde (war am nächsten Tag wieder da). Im Zimmer war alles voller Schimmel und der Zustand dringend renovierungsbedürftig. Wir haben uns nach 2 Tagen dazu entschieden, das Hotel zu wechseln. Das Hotelpersonal war sehr einsichtig, bemüht und zu jeder Zeit sehr sehr freundlich. Vielen Dank dafür:) ##### Verified traveller Stayed 16 nights in Oct 2018 ### 10/10 Excellent #### Chee Keung 28 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 酒店位於商場，有戲院，餐廳和不同商鋪，很方便 ##### Chee Keung Stayed 3 nights in Oct 2018 ### 6/10 Okay #### Dennis 21 Sept 2018 Disliked: Property conditions & facilities #### Look old Hotel need to be refurbish. ##### Dennis Stayed 2 nights in Sep 2018 ### 2/10 Terrible #### LEE 6 Sept 2018 The room is too old to stay. ##### LEE Stayed 2 nights in Sep 2018 ### 10/10 Excellent #### Rozilah, Sabah 4 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice and awesome hotel with delicious and tasty breakfast. ##### Rozilah Stayed 1 night in Sep 2018 ### 6/10 Okay #### Aliyas, Tawau 8 Aug 2018 Satisfactory but nothing worth higlighting ##### Aliyas Stayed 1 night in Aug 2018 ## Expedia's Latest Trends ### Hotels > [Sama-Sama Hotel KL International Airport](https://www.expedia.co.uk/Sepang-Hotels-Sama-Sama-Hotel.h552055.Hotel-Information) > > [Gaya Island Resort](https://www.expedia.co.uk/Gaya-Island-Hotels-Gaya-Island-Resort.h4981793.Hotel-Information) > > [Home2 Suites by Hilton Orlando at Flamingo Crossings](https://www.expedia.co.uk/Orlando-Hotels-Home2-Suites-By-Hilton-Orlando-Flamingo-Crossings.h58072517.Hotel-Information) > > [Sabah Hotel Sandakan](https://www.expedia.co.uk/Sandakan-Hotels-Sabah-Hotel-Sandakan.h2173572.Hotel-Information) > > [Shangri-La Rasa Ria, Kota Kinabalu](https://www.expedia.co.uk/Tuaran-Hotels-Shangri-La-Rasa-Ria.h48661.Hotel-Information) > > [TownePlace Suites by Marriott New York Manhattan/Chelsea](https://www.expedia.co.uk/New-York-Hotels-TownePlace-Suites-By-Marriott-New-York-ManhattanChelsea.h64402623.Hotel-Information) > > [Pet-Friendly Hotels in Whitby](https://www.expedia.co.uk/Whitby-Hotels-Pet-Friendly-Hotel.0-0-d182692-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Shangri-La Tanjung Aru, Kota Kinabalu](https://www.expedia.co.uk/Kota-Kinabalu-Hotels-Shangri-La-Tanjung-Aru.h2388.Hotel-Information) > > [Gayana Marine Resort](https://www.expedia.co.uk/Kota-Kinabalu-Hotels-Gayana-Marine-Resort.h2322305.Hotel-Information) > > [Forest City Johor brand new homestay 2019](https://www.expedia.co.uk/Johor-Bahru-Hotels-Forest-City-Johor-Brand-New-Homestay-2019.h39967063.Hotel-Information) > > [Pangkor Laut Resort ](https://www.expedia.co.uk/Pangkor-Laut-Hotels-Pangkor-Laut-Resort.h10999.Hotel-Information) > > [Strawberry Park Resort](https://www.expedia.co.uk/Brinchang-Hotels-Strawberry-Park-Resort.h8395.Hotel-Information) > > [The Taaras Beach & Spa Resort](https://www.expedia.co.uk/Redang-Island-Hotels-The-Taaras-Beach-Spa-Resort.h54223.Hotel-Information) > > [Hotels in Donegal](https://www.expedia.co.uk/Donegal-Hotels.d11245.Travel-Guide-Hotels) > > [Bunga Raya Island Resort & Spa](https://www.expedia.co.uk/Gaya-Island-Hotels-Bunga-Raya-Island-Resort-Spa.h2939927.Hotel-Information) > > [The Magellan Sutera Resort](https://www.expedia.co.uk/Kota-Kinabalu-Hotels-The-Magellan-Sutera-Resort.h523743.Hotel-Information) > > [Hotels in Sheringham](https://www.expedia.co.uk/Sheringham-Hotels.d602492.Travel-Guide-Hotels) > > [Cameron Highlands Resort](https://www.expedia.co.uk/Tanah-Rata-Hotels-Cameron-Highlands-Resort.h1592373.Hotel-Information) > > [Nexus Resort & Spa Karambunai](https://www.expedia.co.uk/Kota-Kinabalu-Hotels-Nexus-Resort-Spa-Karambunai.h1742700.Hotel-Information) > > [Hotels with Parking in Bristol](https://www.expedia.co.uk/Bristol-Hotels-Hotel-With-Free-Parking.0-0-d688-thotelwithfreeparking.Travel-Guide-Filter-Hotels) > > [Pullman Miri Waterfront](https://www.expedia.co.uk/Miri-Hotels-Pullman-Miri-Waterfront.h14683705.Hotel-Information) > > [White Sands Hotel](https://www.expedia.co.uk/Dublin-Hotels-White-Sands-Hotel.h1795765.Hotel-Information) > > [Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel](https://www.expedia.co.uk/Sepang-Hotels-Sama-Sama-Express-KLIA-Airside-Transit-Hotel.h10945921.Hotel-Information) ### Flights ### Activities ### Packages > [Silver Sands Beach](https://www.expedia.co.uk/Silver-Sands-Beach-Burntisland.d6088473.Attraction) ### General ---