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Reviews of Sheraton Kosgoda Turtle Beach Resort

5 out of 5
Sheraton Kosgoda Turtle Beach Resort
1 OKANDA RD, HIDDARUWA, NAAPE, Kosgoda

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gayanga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax
Stayed 1 night in Apr 2024
Response from Mano Gunasekera. on 11 Apr 2024
Dear Gayanga, Your kind words on our service, accommodations, and warm hospitality truly brighten our day. Thank you for sharing your feedback. It was a pleasure to have you with us at Sheraton Kosgoda Turtle Beach Resort, and we'd love to welcome you back! Warm regards,

10/10 Excellent

Mindaugas, Vilnius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good plc to spend time
Stayed 3 nights in Nov 2023
Response from Mano Gunasekera on 11 Apr 2024
Dear Mindaugas, Your kind words on our service, accommodations, and warm hospitality truly brighten our day. Thank you for sharing your feedback. It was a pleasure to have you with us at Sheraton Kosgoda Turtle Beach Resort, and we'd love to welcome you back! Warm regards,

10/10 Excellent

Khalid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2023
Response from Mano Gunasekera on 11 Apr 2024
Dear Khalid, Your kind words on our service, accommodations, and warm hospitality truly brighten our day. Thank you for sharing your feedback. It was a pleasure to have you with us at Sheraton Kosgoda Turtle Beach Resort, and we'd love to welcome you back! Warm regards,

8/10 Good

Nimesh

Stayed 2 nights in Mar 2023

10/10 Excellent

Sultanah Al

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place! The staff were all friendly and very attentive they made sure we had a comfortable stay and provided everything we needed. The hotel is situated by the beach also includes a big pool and a nice pool bar. I’d definitely visit again! It’s a place for everyone, family, friends and couples
Stayed 5 nights in May 2022
Response from PS on 23 May 2022
Dear Guest, Thank you for taking the time to write a review on Expedia. I'm delighted to hear that you loved your room and the view so much. We are thrilled to know how delighted you are with the overall experience. At Sheraton Kosgoda Turtle Beach Resort we constantly strive to work towards hosting our guests with a seamless experience. We sincerely hope that you will come back to stay at Sheraton Kosgoda Turtle Beach Resort on your next visit to the country. Best Regards, Paul Sun

10/10 Excellent

EISSA, DOHA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel nice food
Stayed 1 night in Mar 2022

2/10 Terrible

Fouzia

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible séjour !!!!
Propreté et service inexistants. Le personnel passe son temps à vouloir vous soutirer de l’argent. Nous avons payé 2 fois les courses des chauffeurs proposés par l’hôtel Le prix du check out est à la tête du client sans aucune logique (même prix quelque soit le type de chambre) Prélèvement sur la carte sans prévenir la veille du départ Prix des petits déjeuner facturés le double du tarif normal Prix des soins spa affichés hors taxe sans prévenir Non respect des indications DND (ne pas déranger). Le personnel frappe et entre dans votre chambre. Chaussons usagés donnés dans les chambres. Plage payante pour les transats Un séjour épuisant tant il fallait esquiver les arnaques et rappeler les bons usages d’un service 5 étoiles !!!
Stayed 5 nights in Dec 2022