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On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
Indoor pool, 4 outdoor pools, pool umbrellas, pool loungers

Guest reviews

4.7/5 Exceptional
154 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment

Map

Explore the area

Popular LocationHippocrates Garden Cultural Center1 min walk
Popular LocationMastichari Beach1 min walk
Popular LocationLido Waterpark4 min drive
AirportKos (KGS-Kos Island Intl.)8 min drive

Choose dates to view prices

  • Standard Room

    4.2/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 2 Single Beds
    More detailsStandard Room
  • Family Room

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 4
    • 4 Single Beds
    More detailsFamily Room
  • Superior Apartment

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 2 Single Beds and 1 Double Sofa Bed
    More detailsSuperior Apartment
  • Executive Apartment

    Room amenities

    • 700 sq ft
    • Sleeps 5
    • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
    More detailsExecutive Apartment
  • Deluxe Twin Room

    4.7/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Twin Room
  • Luxury Suite, 1 Bedroom, Sea View

    5/5 guest room rating

    Room amenities

    • 753 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsLuxury Suite, 1 Bedroom, Sea View
  • Twin Room, Sea View

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sea view
    • Sleeps 3
    • 2 Single Beds and 1 Single Sofa Bed
    More detailsTwin Room, Sea View
  • Deluxe Twin Room, Sea View

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sea view
    • Sleeps 3
    • 2 Single Beds and 1 Single Sofa Bed
    More detailsDeluxe Twin Room, Sea View
  • Luxury Suite, 2 Bedrooms

    Room amenities

    • 1023 sq ft
    • Sea view
    • Sleeps 4
    • 2 Single Beds and 1 Queen Bed
    More detailsLuxury Suite, 2 Bedrooms
  • Superior Apartment, Beachfront

    Room amenities

    • 700 sq ft
    • Sea view
    • Sleeps 3
    • 2 Single Beds and 1 Single Sofa Bed
    More detailsSuperior Apartment, Beachfront
  • Executive Apartment, 2 Bedrooms, Beachfront

    Room amenities

    • 700 sq ft
    • Sea view
    • Sleeps 5
    • 2 Single Beds, 1 Single Sofa Bed and 1 Double Bed
    More detailsExecutive Apartment, 2 Bedrooms, Beachfront
  • Presidential Suite, Sea View (Meltemi)

    Room amenities

    • 1830 sq ft
    • Sea view
    • Sleeps 4
    • 1 Queen Bed and 2 Single Beds
    More detailsPresidential Suite, Sea View (Meltemi)
  • Family Room (Deluxe)

    Room amenities

    • Sleeps 4
    • 4 Single Beds
    More detailsFamily Room (Deluxe)
  • Suite

    Room amenities

    • 753 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuite

About this area

Kos

Located in Kos, Neptune Hotels Resort, Convention Centre & Spa is connected to the convention centre. The area's natural beauty can be seen at Tigaki Beach and Paradise Beach.

Visit our Kos travel guide
Map
Popular Location

What's nearby

  • Hippocrates Garden Cultural Center - 1 min walk
  • Mastichari Beach - 1 min walk
  • Lido Waterpark - 4 min drive
  • Igroviotopos Alikis - 23 min drive
  • Plaka Forest - 25 min drive

Getting around

  • Kos (KGS-Kos Island Intl.) - 8 min drive

Restaurants

  • Proteas — 1 min walk
  • Taverna — 1 min walk

About this property

Neptune Hotels Resort, Convention Centre & Spa

Upscale hotel on the beach, with 4 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Neptune Hotels Resort, Convention Centre & Spa's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. All 569 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and TVs with satellite channels. Other amenities available to guests include balconies or patios, fridges and room service (during limited hours).
Neptune Hotels Resort, Convention Centre & Spa offers 569 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies or patios. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

4 outdoor tennis courts and a complimentary water park with waterslides are featured at the hotel. 4 the outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Neptune Spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 8 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bike hire
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mini golf
  • Mountain biking
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Fridge
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Wedding services

Languages spoken

  • English
  • German
  • Greek

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and 2:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: EUR 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser
Property registration number 1143K015A0333100

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Neptune Hotels Resort Convention Centre Kos
Neptune Hotels Resort Convention Centre
Neptune Hotels Convention Centre Kos
Neptune Hotels Convention Centre
Neptune Hotels Resort, Convention Centre & Spa Kos
Neptune Hotels Resort, Convention Centre & Spa Hotel
Neptune Hotels Resort, Convention Centre & Spa Hotel Kos

Frequently asked questions

Can I cancel my reservation for free at Neptune Hotels Resort, Convention Centre & Spa and receive a full refund?
Yes, Neptune Hotels Resort, Convention Centre & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Neptune Hotels Resort, Convention Centre & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Neptune Hotels Resort, Convention Centre & Spa?
As of 10 Aug 2020, prices found for a 1-night stay for 2 adults at Neptune Hotels Resort, Convention Centre & Spa on 5 Sep 2020 start from £117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Neptune Hotels Resort, Convention Centre & Spa have a pool?
Yes, this property has an indoor pool, 4 outdoor pools and a children's pool.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Neptune Hotels Resort, Convention Centre & Spa?
Self-parking is free at this property.
What time is check-in at Neptune Hotels Resort, Convention Centre & Spa?
Check-in is from 3:00 PM to 2:00 AM.
What time is check-out at Neptune Hotels Resort, Convention Centre & Spa?
Checkout is at 11:00 AM. Late checkout is available for EUR 50.00 (subject to availability).
Where is Neptune Hotels Resort, Convention Centre & Spa located?
Located in Kos, this beachfront hotel is connected to the convention centre, just steps away from Aegean Islands and Mastichari Beach. Hippocrates Garden Cultural Center and Lido Waterpark are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for Neptune Hotels Resort, Convention Centre & Spa

4.7
Exceptional
5 - Excellent
124
4 - Good
24
3 - Okay
3
2 - Mediocre
3
1 - Poor
0
4.8
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is very welcoming and every care is taken to ensure the stay is just what you'd want. There is nothing negative to say it is just great.

Stayed 7 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel & staff... and also very rich breakfast...

Stayed 1 night in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service, excellent staff, excellent hotel! Deserves more than 5 stars... We will stay again... Thanks to great Guest Relations Denise Burkart & Diana Krause

Stayed 2 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb

I stayed 1 night at the resort. I managed to squeeze in a swim in the sea, a massage, a delicious Greek pizza dinner by the beach , a healthy & plentiful breakfast and a revitalising morning swim in the adult pool They staff are one of the friendliest I’ve had the pleasure of encountering. I left my vitamins in the fridge. They called me and held it for me for 1 week until I collected it in my return.

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic week, food amazing staff great, beaches white sand and plenty of sun beds. Pools great, couldn’t fault.

Stayed 7 nights in Aug 2019