Kolonia Policzko Holidays from £153

Nice place breakfast was good and hotel was quiet

We’ve just returned from a great stay here. I’ll be honest, I didn’t realise when I booked it that it wasn’t a typical hotel and it made me feel a bit nervous after reading a couple of reviews suggesting the check it process was difficult. However, the host was very helpful and provided the information in the way they said they would. We checked in online via a link and the check in process was made very clear to us. It was a lovely clean place and the bed was super comfortable.

After check-in a cleaning service and electrician showed up. The kitchen is beautiful and big but if you intend to cook, there are just a few utensils and dishes, no supplies for cleaning dishes. the shower wasn’t working well and could be more clean. The location was great and the staff friendly. for a group of 6 we needed to ask several times for a second key. The communication before the stay could be more responsive . it has great potential, but a better customer oriented service and sup lies would make it to 4

Good property and as advertised. They could offer more pillows and tea. The instructions for access need to be far clearer. Once you are in it's ok but it's circuitous and not clear. Took 20 mins longer to just get through the front door than it should have.