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Novotel Kolkata Hotel & Residences Hotel

5.0 star property
Experience family-friendly luxury surrounded by international cuisine and relaxing amenities. Sip on your favorite drink from the coffee shop while rejuvenating in this modern retreat.

Choose dates to view prices

Novotel Kolkata Hotel & Residences, located near Biswa Bangla Convention Centre, offers a serene escape with its garden and coffee shop/cafe. Relax at the spa or by the children's pool while taking advantage of in-room WiFi and an arcade/game room - all praised by guests for helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is £50
includes taxes & fees
7 Jun - 8 Jun

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Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of INR 1000 per pet, per night

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately INR 799 per person
  • Airport shuttle fee: INR 1400 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: INR 1000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Does Novotel Kolkata Hotel & Residences Hotel have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Novotel Kolkata Hotel & Residences Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Novotel Kolkata Hotel & Residences Hotel on 7 Jun 2026 start from £50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Kolkata Hotel & Residences Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of INR 1000 per pet, per night.

How much is parking at Novotel Kolkata Hotel & Residences Hotel?

Self-parking is free at this property.

What time is check-in at Novotel Kolkata Hotel & Residences Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Novotel Kolkata Hotel & Residences Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Kolkata Hotel & Residences Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 1400 per vehicle applies.

Where is Novotel Kolkata Hotel & Residences Hotel located?

This family-friendly Barasat hotel is located near the airport, within 1 mi (2 km) of Axis Mall and Biswa Bangla Convention Centre. Mother's Wax Museum and New Town Eco Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

7.4

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 131 out of 265 reviews
Rating 8 - Good. 83 out of 265 reviews
Rating 6 - Okay. 20 out of 265 reviews
Rating 4 - Poor. 18 out of 265 reviews
Rating 2 - Terrible. 13 out of 265 reviews

Reviews

Verified

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was amazing. Staff was courteous and friendly. Spa was great!
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Anirban

The breakfast spread was impressive but taste wise it was
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Novi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very friendly and give excellent solutions in upgrading the rooms.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Prasenjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. Evening lounge experience was worth it
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sourav

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, great staff , dinning area is lavish.. rooms are clean bathrooms are well designed 👍👌
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Nassera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Great place! Hotel is nice, clean and well located. Staff was amazing!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Vinod

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in May 2025
Verified

10/10 Excellent

piyush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with excellent amenities and wonderful service. Breakfast had lot of options and all staff members courteous.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Checked us in several hour’s early. Very friendly staff. Great chicken wings!!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a welcome relief in the city, as the swimming pool area was nice and it was great to have the bar (with a 24 hour option for the hardcore people out there). It was great to have the option of in-room dining also.
Verified

10/10 Excellent

Kento

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and felt like home. My kid liked the game zone and the swimming pool the most.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay in the hotel

The staff was excellent, very friendly and helpful. The breakfast was very good and our waiter Nasir was outstanding in his service. The man who cleaned our room even folded my clothes. I would highly recommend this hotel
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Ranit

Liked: Cleanliness
Decorative and clean
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

Concierge service was excellent. Nice to be located next to shopping mall within walking distance. Nice coffee shop downstairs with excellent pastries! :)
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Debabrata

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Property is not well maintained. Everything is older and rusty in the rooms. Nice location.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Debabrata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been at the hotel on my Girlfriends birthday and she was very happy with the room type . Had booked an Apartment with some of the best views one can find in Kolkata. Will be surely visiting again on my Birthday this September and more occasions to come in future . .
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not our first trip to the Novotel. As a family of 5 we are looking for amenities, convenience, cleanliness, and value. And I must say that Novotel is 5 stars in all o these categories. I especially appreciate the friendliness of the staff. There is not a hotel in the world in this price range, in my humble experience, that can compare with Novotel Kolkata. We will definitely stay again.
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Hafiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel away from busting city of Kolkata

Very good hotel, very friendly staff, very clean throughout, check-in and check-out was easy, room was good, enough toiletries in the bathroom. But the hotel authority needs to accommodate more seats around the reception areas, lots of people came early check-in, so not enough available seats around or occupied by other customers. People either standing or roaming around the coffee shop.
Stayed 5 nights in Dec 2023
Verified

8/10 Good

Malay

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable stay

Had booked multiple rooms with family. Good hotel, comfortable rooms. Staff polite and very obliging. However, on several occasions the room service and requests took a long time to be fulfilled and at times not fulfilled at all. Breakfast was very good, but the live action items were very slow and once again on several occasions our orders did not come through and had to be chased a few times. Overall a comfortable and good stay. Management should work on looking at speeding up some service requests.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Lounge Access" Needs Clearer Explanation

The hotel staff are exceptionally well-trained, truly living up to the reputation of the Novotel brand. However, I have one point to mention. I opted for the lounge access plan, assuming it would grant access to a typical business lounge on an upper floor during the day. In reality, the plan provides complimentary access to the bar lounge on the first floor during the 6:00 PM to 8:00 PM happy hour. Since the lounge often reaches full capacity, I believe this requires clearer explanation.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Kaushik

Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Stuff very helpful and courteous. Will stay again and highly recommend.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

purabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mithu

Liked: Cleanliness, amenities, property conditions & facilities
Yes , excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay Excellent food, great staff
Stayed 3 nights in Nov 2024