On the beach, sun-loungers, beach umbrellas, beach towels

Reviews of Explorar Koh Samui – Adults Only Resort and Spa

5 out of 5
Explorar Koh Samui – Adults Only Resort and Spa
44/134 Moo 1, Mae Nam Beach, Koh Samui, Surat Thani

Reviews

9.4

Exceptional

Rating 10 - Excellent. 248 out of 343 reviews" "
Rating 8 - Good. 72 out of 343 reviews" "
Rating 6 - Okay. 15 out of 343 reviews" "
Rating 4 - Poor. 5 out of 343 reviews" "
Rating 2 - Terrible. 3 out of 343 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Sophie on 25 Mar 2024
Dear Victoria, Thank you very much for sharing your 5 out of 5 review. We are nothing sort of delighted to read you enjoyed your stay from the beginning till the end. Again, from the whole team, thank you very much for staying with us and we can't wait to welcome you again to Explorar next time you come to Koh Samui! Sunny regards, Sophie & The Team Guest Experience

6/10 Okay

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is okay overall, and I really liked waking up in beach villa. But I was disappointed with the beach itself: smelly, and sharp stones under the water. I injured myself when swimming.
Stayed 1 night in Feb 2024
Response from Jan on 23 Feb 2024
Dear Yulia,Thank you very much for sharing your valuable feedback and for having chosen Explorar Koh Samui to be part of your holiday.It is great to read that you had overall a good time with us. Our Beach Pool Villas are indeed a highlight and offer a magnificent view to the sea either from your bed or from your own infinity pool.Please accept our sincerest apologies for any inconvenience caused by the smell and the presence of sharp stones under the water, which resulted in your injury while swimming.We would like to apologize once again for our current beach which was a result of a recent tropical storm. Our dedicated team is working very hard to get our golden beach back with our natural engineering solutions as soon as possible. Again, from our whole team thank you very much for staying with us and we would love to welcome you back soon. Warmest regards,Jan & The TeamAssistant Guest Experience Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff.
Stayed 6 nights in Jan 2024
Response from Sophie on 31 Jan 2024
Dear Daniel, Thank you very much for sharing your 5 out of 5 review! We are nothing sort of delighted to read that you enjoyed your stay from the beginning till the end. Your kind words about our team are much appreciated. Creating a comfortable and memorable experience for our guests is our top priority, and we're delighted that we could achieve this during your stay. Again, from the whole team, thank you very much for staying with us and we can't wait to welcome you again to Explorar next time you come to Koh Samui! Sunny regards, Sophie & The Team Guest Experience & Exhale

10/10 Excellent

Joe, Ashbourne Co. Meath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and grounds, staff all amazing. The sun loungers always had towels on them but were never in use, there should be a better system whereby staff remove the towels if the sun loungers are not in use after a certain amount of time. Food all lovely, club sandwich was the best on the lunch menu at the pool bar. Cocktails are good quality at the pool bar with buy one get one free at 2pm to 3pm for Happy hour, the mojito was the best there. Breakfast in the mornings was also amazing, large choice of different foods and freshly made baked granola. Well worth a try, coffee made fresh to order also. It gets the full 5 stars from us, I'd return here again for a relaxing break.
Stayed 3 nights in Jan 2024
Response from Jan on 24 Jan 2024
Dear Joe,Thank you very much for sharing your amazing feedback and for having chosen Explorar Koh Samui to be part of your vacation.We are thrilled to learn that you found our hotel beautiful, our staff amazing, and that you enjoyed the culinary offerings, especially the club sandwich and breakfast selections.Thank you very much for your suggestion regarding the sun loungers, and we will certainly explore ways to enhance the experience for our guests.It's fantastic to know that you would return for another relaxing break. We look forward to welcoming you back and providing you with another wonderful stay.Warmest regards,Jan & The TeamAssistant Guest Experience Manager

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best We had a great time in the hotel, the room are amazing Food was very good Service = great
Stayed 6 nights in Dec 2023
Response from Jan on 10 Jan 2024
Dear Daniel,Thank you very much for sharing your great feedback and for having chosen Explorar Koh Samui to be part of your vacation.It is wonderful to read that you had an amazing time with us. That your room, our culinary offering and the service of our team could round up your stay is fantastic.Again, from our whole team thank you very much for staying with us and we would love to welcome you back soon.Warmest regards,Jan & The TeamAssistant Guest Experience Manager

10/10 Excellent

sun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great for relaxation. Very quiet, chill and relaxing vibes. There were some hiccups around my bookings with the property. However, the hotel management really did their best to amend it and to make our stay over the year end holiday great. Appreciate the professionalism of the staffs.
Stayed 4 nights in Dec 2023
Response from Sophie on 5 Jan 2024
Dear Sun,thank you very much for your incredible feedback and for having chosen Explorar Koh Samui to be part of your vacation.We're thrilled to hear that you enjoyed your stay to the fullest and found the relaxing atmosphere you were looking for. Again, thank you very much for staying with us.Sunny greetings,Sophie & The TeamGuest Experience & Exhale

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good
Overall good hotel. Clean. No smells. Very relaxed atmosphere. Excellent staff. Rooms are a bit outdated. Flooring is old. King sized bed but 2 single mattresses lol. Should be king sized. WiFi is TERRIBLE! The worst I’ve ever experienced. Drops all the time. Please improve.
Stayed 3 nights in Dec 2023
Response from Jan on 30 Dec 2023
Dear valued guest,Thank you very much for sharing your feedback and for having chosen Explorar Koh Samui to be part of your vacation.We're delighted to hear that you found our hotel clean, with a relaxed atmosphere and enjoyed the service of our team. Thank you very much for your feedback regarding the room and bed configuration. We understand that the flooring and room layout could use some updating, and we'll certainly take your comments into consideration for future enhancements.We are sorry to learn about the WiFi issues you experienced during your stay. Connectivity is essential, and we sincerely apologize for any inconvenience caused. Rest assured, our technical team will investigate the matter promptly to address and improve the WiFi reliability.Your feedback is invaluable as it helps us make necessary improvements. We hope that despite these challenges, you had an enjoyable stay, and we would love the opportunity to welcome you back for an even better experience.Warmest regards,Jan & The TeamAssistant Guest Experience Manager

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this property more than 5 stars, I would. I was only there for a night and wished I could have stayed for at least a week. The property is breathtakingly beautiful, no pictures or videos do it justice. Added bonus, it is adults only so it was so quiet and peaceful. I will be taking a trip back to Koh Samui just so I can stay here for longer than 24 hours.
Stayed 1 night in Nov 2023
Response from Jan on 23 Dec 2023
Dear Alice,Thank you very much for sharing your incredible feedback and for having chosen Explorar Koh Samui to be part of your holiday.We're delighted to hear that your stay exceeded expectations, and we truly appreciate your kind words.It warms our hearts to know that you found our property breathtakingly beautiful and that the adults-only atmosphere contributed to a quiet and peaceful stay. We strive to create an environment where guests can unwind and make lasting memories.Again, from our whole team thank you very much for staying with us and we would love to welcome you back soon.Warmest regards,Jan & The TeamAssistant Guest Experience Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Jesus on 21 Nov 2023
Dear David,Thank you very much for sharing your perfect review here on Expedia and for choosing our modern resort on Koh Samui to be a part of your holidays.We are absolutely delighted to read you enjoyed your stay from the beginning till the end.Again, thank you very much for staying with us and we look forward to welcoming you to Explorar Koh Samui soon.Warm Regards,Jesus & The TeamGuest Experience & Marketing

10/10 Excellent

Jasbir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff, property and food. We will definitely return.
Stayed 3 nights in Sep 2023
Response from Jesus on 12 Sept 2023
Dear Jasbir,Thank you very much for your lovely feedback here on Expedia and for choosing our modern resotr to be a part of your holidays.We are delighted to read you enjoyed your stay to the fullest. Thank you for your comment about our facilities, culinary offerings and especially our staff. They are the highlight of our resort and strive to provide an excellent experience for our valued guest's vacations. From our entire team, we would like to thank you once again for staying with us and we hope to welcome you back to Explorar Hotels & Resorts soon. Kind regards, Jesus & The TeamGuest Experience & Marketing

10/10 Excellent

Wellington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place in every way. Beautiful rooms, beach, pool…great food and artistic drinks - perfect place and we will be back.
Stayed 3 nights in Aug 2023
Response from Jesus on 18 Aug 2023
Dear Wellington,Thank you very much for your great review here on Expedia and for choosing our modern resort to be a part of your holidays.We are thrilled to know you enjoyed your stay from the beginning till the end. Thank you for your comment about our rooms, the view from either our 50-meter infinity pool or the beach are breathtaking.Thank you for highlighting our food and cocktails, we truly appreciate your comment as it is feedback such as yours what we strive for.From our entire team, we would like to thank you once again for staying with us and we hope to welcome you back to Explorar Hotels & Resorts soon. Kind regards, Jesus & The Team Guest Experience & Marketing

10/10 Excellent

Ilaria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an impeccable property, very well kept, clean and in a quiet yet strategic area of the island. It’s close to fisherman's market, Chaweng and the pier where you can take the boat to various islands. The nice thing is that the hotel is close to everything without being in the middle of everything aka the madness of Chaweng. Another plus is the beach right in front of the hotel, which is the only one where you can swim the whole day without caring of the tides…something VERY rare in Ko Samui, trust me. I’ve seen high end hotels on the island being in front of a beach without chairs, umbrellas or even water in the sea because of the tides. In Mae Nam there are no parties, no vendors, no promoters…just you, the sand and the water.
Stayed 4 nights in Aug 2023
Response from Jesus on 4 Sept 2023
Dear llaria,Thank you very much for your perfect review here on Expedia and for choosing our modern resort to be a part of your holidays.We are nothing sort of delighted to read you enjoyed your vacation with us to the fullest.Thank you for highlighting our resort's location. As you mentioned, we are located in Mae Nam, a quiet area yet close to many beach bars, restaurants and markets. We also provide daily and complimentary transfers to Fisherman's Village and Chaweng in case our guests wants to explore a little further.Thank you for your comment about our beach it is indeed perfect to swim without caring about the tides and with breathtaking views of our sister island Koh Phangan.From our entire team, we would like to thank you once again for staying with us and we hope to welcome you back to Explorar Hotels & Resorts soon. Kind regards, Jesus & The TeamGuest Experience & Marketing

6/10 Okay

Kathriya, Miramar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staffs are helpful and friendly.
Stayed 3 nights in Aug 2023
Response from Jesus on 15 Aug 2023
Dear Kathriya,Thank you very much for sharing your review here on Expedia and for choosing our modern resort on the island of Koh Samui to be a part of your holidays.We are delighted to know you had a great stay in our resort, thank you for highlighting our very clean facilities and especially our staff. They truly care for every guest that steps foot into our resort.From our entire team, we would like to thank you once again for staying with us and we hope to welcome you back to Explorar Hotels & Resorts soon. Kind regards, Jesus & The Team Guest Experience & Marketing

10/10 Excellent

Michelle, Sammamish

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, somewhat remote. Limited food options and expensive.
Stayed 2 nights in Mar 2023
Response from Joyce - Guest Relations on 30 Mar 2023
Dear Michelle,Thank you very much for your kind review on Expedia and for choosing our modern Adults Only Resort in Koh Samui to be part of your holidays.We are delighted to read that you enjoyed your stay with us to the fullest. With our Adults Only concept on the peaceful beach of Mae Nam we guarantee a tranquil and relaxing getawayFrom our entire team, we would like to thank you once again for staying with us and we hope to welcome you back to Explorar Hotels & Resorts soon. Kind regards, Joyce & The Team Guest Relations Supervisor

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very relaxing resort. It was calm and quiet and had nice complimentary amenities like yoga, cooking classes, cocktail classes and more. The restaurant was also decent and the food was good. The breakfast buffet was phenomenal. Overall, the room was spacious and very clean. All of the staff was very helpful and friendly!
Stayed 4 nights in Mar 2023
Response from Joyce - Guest Relations on 30 Mar 2023
Dear Martha, Thank you very much for your wonderful review on Expedia and for choosing our modern Adults Only Resort in Koh Samui to be part of your holidays.We are delighted to read that you enjoyed your stay with us to the fullest. Explorar Koh Samui prides itself on an indulgent escape in adults only peacefulness. That our daily entertainment program, our restaurant ‘The Market’, the rich selection of breakfast, our room design could contribute to create lasting memories to you is fantastic. We are pleased to hear that our staff was one of the highlights of your experience. Our team works hard to ensure that every guest feels welcomed, comfortable and well-cared for during their stay, and we are glad to hear that they have exceeded your expectations. We truly appreciate the amazing feedback you have shared and pass along your appreciation to our entire team as it is feedback such as yours that motivates us to continue delighting our future guests. From our entire team, we would like to thank you once again for staying with us and we hope to welcome you back to Explorar Hotels & Resorts soon. Kind regards, Joyce & The Team Guest Relations Supervisor

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible!
Stayed 4 nights in Feb 2023
Response from Joyce - Guest Relations on 20 Mar 2023
Dear David, Thank you very much for your wonderful review on Expedia, and for choosing Explorar Koh Samui – Adult Only Resort and Spa to be part of your holidays. We are delighted to read that you enjoyed your stay with us, and we are pleased to know that our services have met your expectations.We truly appreciate the amazing feedback you have shared and pass along your appreciation to our entire team as it is feedback such as yours that motivates us to continue delighting our future guests. From our entire team, we would like to thank you once again for staying with us and we hope to welcome you back to Explorar Hotels & Resorts soon. Kind regards, Joyce & The Team Guest Relations Supervisor

10/10 Excellent

Edwin

Stayed 2 nights in Dec 2022

2/10 Terrible

Jojadys

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIGHLY UNIMPRESSED
COVID-19 did not allow for us to visit Thailand due to tourism restrictions. Our trip was for an entire month. Four other hotels and two plane tickets were completely refunded. The COAST was the ONLY hotel that refused to refund our stay. Yes, we were provided a voucher. But, when you live 18 hours away MINIMUM by plane and are in a global pandemic... how do you deny a refund exceeding $1000+? I am HIGHLY UNIMPRESSED. This is bad business and I refused to recommend this hotel to friends or family.
Stayed 4 nights in Jul 2020

2/10 Terrible

Verified traveller

Stayed 5 nights in Jun 2020
Response from gm at thecoastresorts on 14 Jul 2020
Dear Guest Regrettably we are lost how to respond with no information of you date of stay or what you found was unsatisfactory. Would love to have the opportunity to respond or help so please feel free to email me at gm@thecoastresorts.com. Warmest wishes Adam General Manager

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely phenomenal
Stunning hotel. Pool is huge. The view from the pool and beach area is absolutely stunning. Beach has nice sand - much nicer than fisherman's Village area. Cocktails were great in the pool bar. Breakfast really good range. Nearby restaurants walkable. Cheap scooter hire via hotel and just dropped keys back to reception. Adults only. Would definitely stay again.
Stayed 3 nights in Mar 2020
Response from Jan & The Team on 25 Mar 2020
Dear Barbara, Thank you very much for sharing your exceptional review here on Hotels.com and for having chosen our modern Adults Only Resort to be part of your holiday. We are humbled to read that you had a wonderful stay with us and enjoyed every single minute. That our infinity pool with the match of Koh Phangan, the peaceful beach of Mae Nam, our Cocktail and our breakfast could perfectly round up your stay is fantastic. Again, from our whole team thank you very much for staying with us and we anxiously await your return to this little paradise soon. Sunny regards, Jan & The Team Guest Relation Officer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Feb 2020
Response from Jan & The Team on 3 Mar 2020
Dear guest, Thank you very much for the great support and for having chosen our modern Adults Only Resort to be part of your holiday here on Koh Samui. We are very happy to experience that you had a fantastic stay with us and very much appreciate the wonderful feedback. Again, thank you very much from our whole team and we really hope to be welcoming you back here very soon. Your The COAST Samui Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, stunning property, spotlessly clean, comfy beds LOVED the hot tub
Stayed 10 nights in Feb 2020
Response from Jan & The Team on 26 Feb 2020
Dear guest, Thank you very much for sharing your outstanding review here on Expedia and for having chosen our modern Adults Only Resort to be part of your holiday. We are delighted to read that you had a wonderful stay with us and enjoyed every single minute. That our property, the cleanliness, our comfy bed and the jacuzzi in your room could contribute to create lasting memories for you is fantastic. Again, thank you very much for staying with us and we would love to welcome you back soon. Sunny regards, Jan & The Team Guest Relation Officer

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and attentive. The rooms are lovey. The resort itself is beautiful!
Stayed 2 nights in Feb 2020
Response from Jan & The Team on 14 Feb 2020
Dear guest, Thank you very much for sharing your exceptional review and for having chosen our modern Adults Only Resort on Koh Samui to be part of your holiday. We are delighted to read that you had a great time with us and that we were able to create lasting memories for you. Thank you for pointing out our team – we are so fortunate to have such a wonderful team with us; they make all the difference and truly care for every guest that steps foot into. Again, from our whole team thank you very much for staying with us and we would love to welcome you back soon. Best regards, Jan & The Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Jan & The Team on 28 Jan 2020
Dear guest, Thank you very much for the great support and for having chosen our modern Adults Only Resort to be part of your holiday here on Koh Samui. We are very happy to experience that you had a fantastic stay with us and very much appreciate the wonderful feedback. Again, thank you very much from our whole team and we really hope to be welcoming you back here very soon. Best regards, Jan & The Team Guest Relation Officer

10/10 Excellent

dean, Gold Coast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The deluxe room was very spacious, awesome pool and great beach in front of the resort.
Stayed 7 nights in Dec 2019
Response from Jan & The Team on 10 Jan 2020
Dear Dean, Thank you very much for sharing your exceptional review and for staying with us on the beautiful island of Koh Samui. We are delighted to read that you had an unforgettable time with us. It make us really happy to see that you truly enjoyed your room, our unique infinity pool with a great view and the match of Koh Phangan and the peaceful beach of Mae Nam. Again, thank you very much from our whole team. We anxiously await your return to this little paradise soon. Best regards, Jan & The Team Guest Relation Officer

8/10 Good

Celine, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Adult only theme is great for those travelling as a couple or group of friends - the whole resort always feels organized, peaceful and quiet. There is only 1 restaurant but it serves a good variety of food which were tasty.
Stayed 4 nights in Dec 2019
Response from Jan & The Team on 10 Jan 2020
Dear Celine, Thank you very much for sharing your outstanding review here on Expedia and for staying with us on the beautiful island of Koh Samui. The Adult only concept on the peaceful stretch of Mae Nam guarantees a tranquil and relaxing getaway- we are happy to see that you truly enjoyed it. Our restaurant team was really happy to read your kind comment. From the whole team thank you very much for staying with us. We would love to welcome you back very soon. Best regards, Jan & The Team Guest Relation Officer

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Average place
Location was good. Accessible to fisherman village and other frequented places. We had issue with 1) lizard in the rest room 2) poor network 3) pool water not clean by the evening
Stayed 3 nights in Dec 2019
Response from Jan & The Team on 10 Jan 2020
Dear guest, Thank you for sharing you review and for staying in our modern Adults Only Resort in Koh Samui. We are disheartened to read that you could not fully enjoy your stay with us. We would like you apologize for any inconveniences. Due to the climate in Thailand and its local animal inhabitants it is hard to keep them out at any time. Our team is always happy to assist and helps you to remove him back to the nature. Our Poolboys are cleaning the infinity pool area twice a day, during your stay we did not receive any complain about the cleanliness at the pool. It will be a topic in our next meeting and we will discuss your points for further improvement. Thank you very much from our whole team for staying with us. We would love to welcome you back soon. Best regards, Jan & The Team Guest Relation Officer

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so lovely and accomodating. Food is delicious and they make amazing cocktails. If you want rest and relaxation this is the place to be.
Stayed 10 nights in Dec 2019
Response from Jan & The Team on 10 Jan 2020
Dear guest, Thank you very much for sharing your excellent review and for staying with us on the beautiful island of Koh Samui. We are delighted to read that you had a unforgettable time with us and that you fully enjoyed our Adults Only concept for a peaceful and relaxing getaway. It is great to see that you truly love our food and cocktails. Lastly, your comments about our team are just overwhelming and we are so grateful that you experienced their genuine happiness. We believe that only happy employees will take naturally great care of our guests and we are always delighted to read that our philosophy works for both, our staff and our guests. Thank you very much again from our whole team for staying with us. We would love to welcome you back soon. Sunny regards, Jan & The Team Guest Relation Officer

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good relaxing stay
Our pool villa (after paid upgrade) was excellent. Housekeeping was great as well as the service at breakfast. Good food with changing themes for breakfast. Cocktails were slightly dear so happy hour was popular. Beach is nice but could be smelly. Would recommend hotel to couples wanting a peaceful stay.
Stayed 5 nights in Dec 2019
Response from Jan & The Team on 10 Jan 2020
Dear guest, Thank you very much for sharing your experience and for staying with us on the beautiful island of Koh Samui. The Beach Pool Villa is indeed a highlight and convinces with a magnificent view of the sea either from the bed or from the own infinity pool, offers a lot of comfort and unlimited privacy. We are delighted to read that our housekeeping service, our breakfast and our happy hour were to your liking. From our whole team thank you very much for staying with us. We would love to welcome you back soon. Best regards, Jan & The Team Guest Relation Officer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay !
Not much to say other than a very comfortable stay with a great team. It made it all the more appealing as it is adults only and therefore no screaming kids to put up with. 😁 A very professional, friendly team, great food and always something to keep you occupied. Thank you and see you again.
Stayed 6 nights in Dec 2019
Response from Jan & Team on 28 Dec 2019
Dear guest, Thank you very much for your perfect review and for choosing our modern Adults Only Resort to be part of your holiday on the beautiful island of Samui. It is fantastic to read that you fully enjoyed the concept of our resort; A modern designed beachfront resort for couples and friends over 18 years old with genuine and friendly Thai hospitality is exactly what we are aiming to provide for our guests. That you truly enjoyed the service from our team and our food is lovely to read. Again, from our whole team thank you very much for staying with us and we would love to welcome you back very soon. Best regards, Jan & The Team Guest Relation Officer

10/10 Excellent

ILMAKERIM, ABU DHABI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely eco friendly property on one of the best beaches of Koh Samui. This is our 5th visit to the island and by far this was the best time we ever had. Great staff, great food and drinks, awesome pool and beach. You would spend hours on the beach bean bags soaking under the sun listening to the sound of the waves.
Stayed 7 nights in Dec 2019
Response from Jan & The Team on 28 Dec 2019
Dear guest, Thank you very much for the amazing feedback and for choosing our modern Adults Only resort to be part of your holiday. We are delighted to read that you enjoyed every minute of your stay with us. That our food & beverage, our unique infinity pool with the match of Koh Phangan and our comfy bean bag could contribute to create such a memorable experience is wonderful to hear.And thank you for pointing out our team – we are so fortunate to have such a wonderful team with us; they make all the difference and truly care for every guest that steps foot into. Again, thank you very much from our whole team and we would love to welcome you back soon. Warmest regards, Jan & The Team Guest Relation Officer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from Jan on 28 Dec 2019
Dear guest, Thank you very much for the great support and for having chosen our modern Adults Only Resort to be part of your holiday here on Koh Samui. We are very happy to experience that you had a fantastic stay with us and very much appreciate the wonderful feedback. Again, thank you very much from our whole team and we really hope to be welcoming you back here very soon. Your The COAST Samui Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bean bag beach chairs were a pretty neat touch.
Stayed 5 nights in Nov 2019
Response from Jan on 28 Dec 2019
Dear guest, Thank you very much for sharing your great feedback here on Expedia and for having chosen our modern Adults Only Resort on the beautiful island of Koh Samui to be part of your holiday. We are humbled to read that you had a wonderful time with us. The bean bags are indeed pretty comfortable to spend the whole day. Again, thank you very much from our whole team and we hope to be welcoming you back here very soon. Best regards, Jan & The Team Guest Relation Officer

10/10 Excellent

Yoni, Israel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel,like a big family...I was in prides🌸🙏
Stayed 17 nights in Nov 2019
Response from Jan & The Team on 4 Dec 2019
Dear Yoni, Thank you very much for the great support and for having chosen our modern Adults Only Resort to be part of your holiday here on Koh Samui. We are very happy to experience that you had a fantastic stay with us and very much appreciate the wonderful feedback. It is fantastic for us to see that you enjoyed our team spirit here. Again, thank you very much from our whole team and we really hope to be welcoming you back here very soon. Warmest regards, Jan & The Team Guest Relation Officer

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Jan & The Team on 4 Dec 2019
Dear Patrick, Thank you very much for the great support and for having chosen our modern Adults Only Resort to be part of your holiday here on Koh Samui. We are very happy to experience that you had a fantastic stay with us and very much appreciate the wonderful feedback. Again, thank you very much from our whole team and we really hope to be welcoming you back here very soon. Best regards Jan & The Team Guest Relation Officer

10/10 Excellent

Joey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Would go back in a time when there is less rain. Friendly and helpful staff. 50m from the beach is great. However, be wary of the foot massage peddlers that roam the beach. They will over charge you significantly. Breakfast is expensive but good. Rent a motor bike. Its cheap and will allow you to travel freely.
Stayed 3 nights in Oct 2019
Response from Jan & the team on 16 Nov 2019
Dear Joey, Thank you very much for having chosen our modern Adults Only Resort here on Koh Samui and for sharing this amazing feedback with the world here on Expedia. We are overwhelmed to read that you had a wonderful time with us and and liked our breakfast and our direct location at the beach.And thank you for pointing out our team – we are so fortunate to have such a wonderful team with us; they make all the difference and truly care for every guest that steps foot into. Again, thank very much from our whole team and we would love to be welcoming you back here very soon. Best regards

10/10 Excellent

LIRON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2019
Response from Jan & the team on 18 Nov 2019
Dear guest, Thank you very much for the great support and for having chosen our modern Adults Only Resort to be part of your holiday here on Koh Samui. We are very happy to experience that you had a fantastic stay with us and very much appreciate the wonderful feedback. Again, thank you very much from our whole team and we really hope to be welcoming you back here very soon. Sunny regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We particularly loved the staff. Nine and One in the restaurant were so lovely and made our stay really special
Stayed 5 nights in Oct 2019
Response from Jocelyn & The Team on 6 Nov 2019
Dear Guest, Thank you very much for the outstanding support here on Expedia and for choosing our modern Adults Only Resort to be part of your holiday. We are delighted to read that you had a comfortable stay with us. Thank you for mention our staff Nine and One. Your compliments gives us tremendous motivation. We will continue to improve and innovate in the future service. We look forward to your visit again. Most of all thank you very much from all of us for the kind comments regarding our team, we truly wish to welcome you back here very soon. Warmest Regards

10/10 Excellent

Katsuma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to relax. No kids running around.
I didn’t think “adults only” meant this much when my wife and I wanted to get away from busy daily life and de-stress. Pool and beach side sunbeds are perfect to spend hours to lay down, nap, read or just look at the blue sky. Drinks are not that special but definitely good enough to sip under the heat. Breakfast is not with huge selections of food, but again just enough to enjoy for 5 days for me. Fresh fruits, egg dishes made a la minute, some Asian dishes, variety of bakeries. Staffs are very friendly including some of the western management guys. Always with Thai smiles. We booked ocean view room, and the view from the room 442 was magnificent. Hotel gym is well-equipped and available for 24hours. There’s a convenience store, 5 minutes walking, and also laundry place which was THB 40 per kg (pick up in 24 hours). Hotel offers shuttle bus at reasonable price to famous Fisherman’s village (restaurants and beach bars) and Chaweng beach (shopping mall, Central Festival). My wife and I loved the place and we will comeback for our next Samui visit.
Hotel lobby
View from RM442
Infinity pool
Iconic red parasols
Stayed 5 nights in Oct 2019
Response from Jocelyn & The Team on 6 Nov 2019
Dear Katsuma, Thank you for choosing our Adults Only resort during your stay on Koh Samui and your great support here on Expedia. We are delighted to read that our Adults only concept allow you to escape from your busy daily life and fully enjoyed your stay with us. We will continue to work hard to improve ourselves towards better service and better direction, it is our pleasure to serve you. Again, thank you so much from the whole team and we are looking forward to see you again in the near future. Warmest Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Thanyaphat S. on 30 Oct 2019
Thank you very much for stayed with us and your review. We hope you had a wonderful holiday with us and look forward to welcome you next in further to our resort.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style of the property and the friendliness of the staff combined with the beach front location meant we thought it was a brilliant place to stay.
Stayed 7 nights in Oct 2019
Response from Jocelyn & The Team on 21 Oct 2019
Dear Guest, Thank you very much for having chosen our modern Adults Only Resort here on Koh Samui and for sharing this feedback here on Expedia. Our whole team is grateful to see that you found the relax and quiet getaway you were looking for and that you did fully enjoy your stay with us. We would like to thank you for your compliments on our staff. Again, thank very much from our whole team and we would love to be welcoming you back here very soon. IMPORTANT ANNOUNCEMENT We are proud to announce that from 01 November 2019 we will rename our SENSIMAR Koh Samui Resort to The COAST Koh Samui - Adults Only Resort and Spa. The full team will continue the same successful Adults Only concept and guarantee to further improve on the service standards, events and activities that have given us the good reputation that we have on Samui today. Warmest Regards, Jocelyn & The Team Guest Relations Officer

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and relaxed! Superb section of beach
Stayed 13 nights in Aug 2019
Response from Jocelyn & The Team on 15 Sept 2019
Dear Guest, Thank you very much for choosing our resort during your getaway on the island of Samui and this amazing support. We are pleased to see that you found the perfect place for your holiday on Koh Samui thanks to the location and the concept adult only From the whole team, thank you very much we would love to welcome you again. Warmest Regards, Guest Relations Officer

10/10 Excellent

MAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privacy, quite, respect
Stayed 3 nights in Sep 2019
Response from Jocelyn & The Team on 14 Sept 2019
Dear Guest, Thank you very much for choosing our resort during your getaway on the island of Samui and this amazing support. We are pleased to see that you found the perfect place for your holiday on Koh Samui thanks to the location and the concept adult only From the whole team, thank you very much we would love to welcome you again. Warmest Regards, Guest Relations Officer

8/10 Good

Roman, Liverpool

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are truly amazing. Cordial and friendly. Tranquility of the resort is a most.
Stayed 6 nights in Sep 2019
Response from Jocelyn & The Team on 14 Sept 2019
Dear Guest, Thank you very much for choosing our resort during your getaway on the island of Samui and this amazing support. We are pleased to see that you found the perfect place for your holiday on Koh Samui thanks to the location and the concept adult only From the whole team, thank you very much we would love to welcome you again. Warmest Regards, Guest Relations Officer

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am just sorry that I did not have an full board package for 3 weekd. Everything was excellent.
Stayed 5 nights in Aug 2019
Response from Jocelyn & The Team on 9 Sept 2019
Dear Guest, Thank you very much for choosing our resort during your getaway on the island of Samui and this amazing support. We are pleased to see that you found the perfect place for your holiday on Koh Samui thanks to the location and the concept adult only From the whole team, thank you very much we would love to welcome you again. Warmest Regards, Guest Relations Officer

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn't do enough for you. Amazing service. Breakfast was yummy and plenty of it.
Stayed 11 nights in Aug 2019
Response from Jocelyn & The Team on 24 Aug 2019
Dear Guest, Thank you very much for choosing our resort during your getaway on the island of Samui and this amazing support. We are pleased to see that you found the perfect place for your holiday on Koh Samui thanks to the location and the concept adult only From the whole team, thank you very much we would love to welcome you again. Warmest Regards, Guest Relations Officer

10/10 Excellent

BB

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would 100 percent return and definitely have the beach view pool room again. First private pool that was warm enough to use. Breakfast was great, easy access to beach and plenty of beanbags and umbrellas. Sand is clean, staff is nice. Massage at the spa was great (pricey for Thailand but good quality). Demographic was older than I expected (mostly late 30’s - early 60’s I’d guess).
Stayed 3 nights in Aug 2019
Response from Jocelyn & The Team on 15 Aug 2019
Dear Guest, Thank you very much for choosing our resort during your getaway on the island of Samui and this amazing support. We are pleased to see that you found the perfect place for your holiday on koh Samui thanks to the location and the concept adult only From the whole team, thank you very much we would love to welcome you again. Warmest Regards, Guest Relations Officer

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was disappointed with the size of theroom and the bathroom. Also I expect that in such an expensive hotel, I could take more than one towel in the pool! Some of the staff was nice and friendly but not all of them.
Stayed 6 nights in Aug 2019
Response from Jocelyn & The Team on 15 Aug 2019
Dear Guest, Thank you very much for your feedback and for having chosen our modern Adults Only Resort to be part of your holiday. We are disheartened to read that you did not enjoy your experience as much as so many of our guests before you. Actually, the beach towel only 2 towel for each room and possible to get the new one when you return it to the Pool Bar. Please allow me to apologize on behalf of the whole team, this is certainly not the feeling we wish any of our guests to have. We do feel that we have a great set of people and most guest feedback regarding staff and service quality is very positive. I have already shared your feedback with the team and we will discuss this in our next Meeting. Again, thank you very much for staying with us and we hope you give us a second chance some day. Warmest Regards, Guest Relations Officer

10/10 Excellent

KEVNAD, Coffs Harbour

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, good 4km walk to fisherman’s village but not hard.
Stayed 6 nights in Jul 2019
Response from Jocelyn & The Team on 15 Aug 2019
Dear Kevnad, Thank you for choosing our Adults Only resort during your stay on Koh Samui and your great support here on Expedia. We are grateful to read that you had a wonderful stayed here in our resort and the Adults Only 16+ concept create the peaceful environment could make your stayed comfortable. Again, thank you so much from the whole team and we looking forward to see you again in the near future. IMPORTANT ANNOUNCEMENT We are proud to announce that from 01 November 2019 we will rename our SENSIMAR Koh Samui Resort to The COAST Koh Samui - Adults Only Resort and Spa. The full team will continue the same successful Adults Only concept and guarantee to further improve on the service standards, events and activities that have given us the good reputation that we have on Samui today. Warmest Regards, Guest Relations Officer

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
This hotel was great! We stayed here for a week during our honeymoon. The rooms were clean and serviced well. Our view was amazing. The breakfast was great. We loved the pool and the pool bar. All of the employees were so kind. All services offered were great, especially the shuttle services and motor bike rentals. The only thing I will mention is that we were excited to use the pool table one night, but found out it didn't work after having been advertised to us at check-in. Overall, I would recommend this hotel and stay there again.
Stayed 6 nights in Jul 2019
Response from Jocelyn & The Team on 15 Aug 2019
Dear Jessica, Thank you for the great review and or choosing our modern Adults Only resort during your vacation to Koh Samui. We are delighted to read that you enjoyed your stay and our service and facilities was meet your expectation. Regarding your feedback, we are sorry about the pool table was not working due to some technique problem but we did send the technician to fixed it. From the whole team, we would like to thank you once again and we hope to welcoming you back here very soon. IMPORTANT ANNOUNCEMENT We are proud to announce that from 01 November 2019 we will rename our SENSIMAR Koh Samui Resort to The COAST Koh Samui - Adults Only Resort and Spa. The full team will continue the same successful Adults Only concept and guarantee to further improve on the service standards, events and activities that have given us the good reputation that we have on Samui today. Warmest Regards, Guest Relations Officer