Title: Kobe Kitano Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=10180&destination=Kobe%2C+Hyogo+Prefecture%2C+Japan&selected=4182632&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kobe Kitano Hotel French cuisine shines at two on-site restaurants while a cozy firepit beckons for evening relaxation at this centrally located Kobe retreat ## Photo gallery for Kobe Kitano Hotel ![2 restaurants, breakfast, lunch, dinner served; French cuisine - Kobe Kitano Hotel (Kobe)](https://images.trvl-media.com/lodging/5000000/4190000/4182700/4182632/6e989b91.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Kobe Kitano Hotel (Kobe)](https://images.trvl-media.com/lodging/5000000/4190000/4182700/4182632/94fc545b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Kobe Kitano Hotel (Kobe)](https://images.trvl-media.com/lodging/5000000/4190000/4182700/4182632/d41abd45.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Kobe Kitano Hotel (Kobe)](https://images.trvl-media.com/lodging/5000000/4190000/4182700/4182632/12b9b8cc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; French cuisine - Kobe Kitano Hotel (Kobe)](https://images.trvl-media.com/lodging/5000000/4190000/4182700/4182632/c1153ca5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Kobe Kitano Hotel in Kobe City Centre offers a refined experience with practical amenities. Enjoy two French restaurants and a firepit after exploring the city. The hotel provides in-room WiFi, laundry facilities, and luggage storage. Guests love its location. ## Reviews 8.8 Excellent ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Parking available - Bar £286 27 Apr - 28 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=4182632&PinnedHotelID=4182632&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=4182632&PinnedHotelID=4182632&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=4182632&PinnedHotelID=4182632&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=4182632&PinnedHotelID=4182632&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=4182632&PinnedHotelID=4182632&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=4182632&PinnedHotelID=4182632&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=4182632&PinnedHotelID=4182632&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=4182632&PinnedHotelID=4182632&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ### View all photos for Standard Room, 1 King Bed, Non Smoking ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/5000000/4190000/4182700/4182632/7d167497.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking 8.0 Very good 1 review - 269 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Double Room, Non Smoking ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/5000000/4190000/4182700/4182632/3f81068e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Non Smoking - 366 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Deluxe Twin Room, Non Smoking ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/5000000/4190000/4182700/4182632/530cedd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking - 398 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Presidential Twin Room, Non Smoking ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/5000000/4190000/4182700/4182632/4099f86e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Twin Room, Non Smoking - 517 sq ft - Sleeps 4 - 2 Single Beds ### View all photos for Standard Twin Room, Non Smoking ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/5000000/4190000/4182700/4182632/94c4273d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Non Smoking - 323 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Bath Twin Room, Non Smoking ![Combined shower/bathtub, free toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/5000000/4190000/4182700/4182632/ada70350.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Bath Twin Room, Non Smoking - Sleeps 4 - 2 Single Beds ### View all photos for Deluxe Double Room Nonsomking ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/5000000/4190000/4182700/4182632/9bd18ecd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room Nonsomking - Sleeps 2 ### View all photos for Standard Double Room Non Smoking ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/5000000/4190000/4182700/4182632/9e88269c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room Non Smoking - Sleeps 2 ### View all photos for Standard Twin Room Non Smoking ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/5000000/4190000/4182700/4182632/f0fb9416.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room Non Smoking - Sleeps 2 ### View all photos for Deluxe Twin Room Non Smoking ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/5000000/4190000/4182700/4182632/e9b17792.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room Non Smoking - Sleeps 2 ### View all photos for Deluxe Twin Room With Spa Bath ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/5000000/4190000/4182700/4182632/af8bf064.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room With Spa Bath - Sleeps 2 ### View all photos for Presidential Twin Room ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/5000000/4190000/4182700/4182632/1e290f60.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Twin Room - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKobe-Hotels-Kobe-Kitano-Hotel.h4182632.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKobe-Hotels-Kobe-Kitano-Hotel.h4182632.Hotel-Information) ## About the area Located in Kobe, Kobe Kitano Hotel is in the city centre. Kidzania Koshien Theme Park is a popular area attraction and if an activity is on the agenda, Port of Kobe and Arima Onsen are worth checking out. Looking to enjoy an event or a game while in town? See what's happening at Hanshin Koshien Stadium or Glion Arena Kobe. [Visit our Kobe travel guide](https://www.expedia.co.uk/Kobe.dx6128416) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.69702%2C135.18710&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9QJiARhA_Nz_x_QE5KAxdI6UJs8=) 3-3-20 Yamamotodori, Chuo Ku, Kobe, 650-0003 ### What's nearby - ![Kobe Mosque](https://images.trvl-media.com/place/553248621532771479/c44270ec-4e6f-48be-ad79-2e7d1582d067.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kobe Mosque 1 min walk \- 0.1 miles - ![Ikuta Shrine](https://images.trvl-media.com/place/553248621532771478/0651ba72-8de7-4a27-9b47-3d96c1a9cf93.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ikuta Shrine 6 min walk \- 0.3 miles - ![Motomachi Shopping Street](https://images.trvl-media.com/place/6347694/f36d5ffd-ec53-408f-8834-327365575ff6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Motomachi Shopping Street 12 min walk \- 0.7 miles - ![Meriken Park](https://images.trvl-media.com/place/6102792/e5b26f67-aefa-4e46-bf08-828005179a65.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Meriken Park 17 min walk \- 0.9 miles - ![Kobe Harborland](https://images.trvl-media.com/place/553248621562273063/4e5263b9-f6f5-44c6-a625-c4d8b71c3775.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kobe Harborland 3 min drive \- 1.1 miles ### Getting around - Kenchomae Station 11 min walk - Kobe Sannomiya Station 17 min walk - Osaka (KIX-Kansai Intl.) 81 min drive ### Restaurants - GRACIIANI 4 min walk - カファレル 神戸北野本店 2 min walk - Pizzeria Azzurri 2 min walk - 北野カフェ 2 min walk - BEYOND COFFEE ROASTERS 5 min walk ## About this property ### Kobe Kitano Hotel Luxury upscale hotel near Kobe Harborland Consider a stay at Kobe Kitano Hotel and take advantage of a firepit, laundry facilities and a bar. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and French cuisine. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Full breakfast (surcharge), self-parking (surcharge) and babysitting (surcharge) - Luggage storage, a lift and a 24-hour front desk - A front desk safe and a banquet hall Room features All rooms are individually furnished, and feature comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with bidets and shower/bath combinations - Fridges, coffee/tea makers and daily housekeeping ### Awards and affiliations The property is a member of Relais & Chateaux. ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/900000/891100/891029/1a46f204.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kobe MerikenPark Oriental Hotel Kobe City Centre - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 1,003 reviews £71 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=891029&PinnedHotelID=891029&HadPinnedHotel=true®ionId=-1&adults=2) ![Blackout curtains, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/27200/27149/d6294c12.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Okura Kobe Kobe City Centre - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 1,019 reviews £80 6 May - 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Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 1,008 reviews £76 9 Apr - 10 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=45747708&PinnedHotelID=45747708&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=4182632&PinnedHotelID=4182632&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4182632,891029,27149,3152117,72398017) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (JPY 2,500 per day) - Limited on-site self parking ### Food and drink - Daily full breakfast available 7:30 AM to 10:00 AM for a fee: JPY 8,600 for adults and JPY 8,600 for children - 2 restaurants - A bar/lounge ### Restaurants on site - Ash - Igrek ### Family friendly - Babysitting (surcharge) - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) ### Outdoors - Firepit ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible public bathroom - Wheelchairs on site ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - TV ### Food and drink - Coffee/tea maker - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 14 January to 14 February: - One of the dining venues - Bar/Lounge - Laundry facilities - Parking area The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday: - Restaurant - Indoor pool ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately JPY 8600 for adults and from JPY 8600 for children - Self-parking fee: JPY 2500.00 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Kitano Hotel Kobe Kitano Kobe Kobe Kitano Kobe Kitano Hotel Kobe Kitano Hotel Kobe Kobe Kitano Hotel Hotel Kobe Kitano Hotel Hotel Kobe ## Frequently asked questions ### Is Kobe Kitano Hotel pet-friendly? ### How much does it cost to stay at Kobe Kitano Hotel? ### How much is parking at Kobe Kitano Hotel? ### What time is check-in at Kobe Kitano Hotel? ### What time is check-out at Kobe Kitano Hotel? ### Where is Kobe Kitano Hotel located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Kobe Kitano Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 87 8 - Good 42 6 - Okay 17 4 - Poor 5 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Jin Ju 26 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great stay ##### Jin Ju Stayed 3 nights in Jul 2025 Verified ### 6/10 Okay #### Masami 22 Mar 2026 Liked: Cleanliness Front stuff was not kind poor information ##### Masami Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Yamamoto 31 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Good ##### Yamamoto Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### TSUTOMU 1 Apr 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 有名な世界一の朝食を、六甲テラスに移動してもらって頂きました。数種類のパンがとても美味しく、特に苺の生コンフィチュールがお気に入りで、パンと一緒に食べるのが美味でした。テラス席からの神戸の港や街が絶景で、これも大御馳走で満足の朝食でした。 ![](https://a.travel-assets.com/ugc/hotel-reviews/910c4f25-24fc-4237-973f-6e3e7d9d4f63-1775024103072.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### TSUTOMU Stayed 1 night in Mar 2026 Verified ### 6/10 Okay #### tadashi 27 Feb 2026 Liked: Property conditions & facilities 対応も良く非常に丁寧てした。 ##### tadashi Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### WENLUNG 15 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 早餐很棒 ##### WENLUNG Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Yumi 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities かわいらしい内装で良かった ##### Yumi Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### noriko 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 朝食のすばらしさは期待を裏切らなかった。 食べきれなかったパンを持ち帰られるのがありがたかった。 ##### noriko Stayed 1 night in Aug 2025 Verified ### 8/10 Good #### ?? 30 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities トイレに鍵がなかったので落ち着かなかった ##### ?? Stayed 1 night in May 2025 Verified ### 6/10 Okay #### TADANOBU 17 Oct 2024 Disliked: Amenities 食に重きを置きすぎる ##### TADANOBU Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Tatsuro 27 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とても優雅な時間を過ごすことができました。 世界一の朝食は世界一でした。 ##### Tatsuro Stayed 1 night in Sep 2024 Verified ### 6/10 Okay #### Rainsworth 29 Aug 2024 Liked: Staff & service Disliked: Amenities 部屋が思ったより狭いです。世界一の朝食は普通でした。 ##### Rainsworth Stayed 1 night in Aug 2024 Verified ### 10/10 Excellent #### Verified traveller 4 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### フランス旅行に来た気分！ 外観も素敵でヨーロッパに来た気分になりました。 客室もかわいくて楽しい旅行でした。 世界一の朝食は今回で二回目ですが、栄養バランスも よくおなか一杯になりました。 ##### Verified traveller Stayed 1 night in Jun 2024 Verified ### 8/10 Good #### Eiko 28 May 2024 もう少し駅近だったら最高です ##### Eiko Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### Akiko 8 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 建築に興味があり、北野ホテルに泊まってみたくて、今回やっと行けました。 思った通り素敵な建物とインテリアで、古いけれど清掃はとても行き届いていて、朝食もこんなにすごい朝食は食べた事がないという感じでした。 すべてが良い経験でした。 ##### Akiko Stayed 2 nights in Mar 2024 Verified ### 8/10 Good #### MAKOTO 27 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 内装がとても可愛い ##### MAKOTO Stayed 1 night in Dec 2023 Verified ### 10/10 Excellent #### Asae 2 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とても素敵なホテルでした。満足です！ ##### Asae Stayed 1 night in Sep 2023 Verified ### 10/10 Excellent #### Verified traveller 5 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 素敵な時間を過ごせるホテルです。 以前から憧れていたホテルでした。 ホスピタリティもロビーや部屋の内装共に期待通りの素晴らしいホテルでした。 今回は友人との観光での宿泊でした。 出来れば次はゆっくりとホテルでの時間を過ごすために訪れたいなと思います。 ![](https://a.travel-assets.com/ugc/hotel-reviews/9229AD091F899A805642D7DF7191A47BFF74FDA91688532904432.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/40256C4D27AB23633E86F3AC5F7BCEB5EEF1231D1688532903098.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/64BA13D09F2366590365637E5F1BFEF309822A6B1688532902936.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D1262072B6103C5CA663C98F9132720C8BE588231688532901145.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Jul 2023 Verified ### 10/10 Excellent #### HITOMI 31 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 素晴らしいホテル スタッフさんがとても丁寧で気持ちよく過ごせました。リクエストのやりとりも素早く対応して頂き安心でした。ありがとうございました。 ##### HITOMI Stayed 1 night in Dec 2022 Verified ### 4/10 Poor #### Junko 15 Nov 2022 Disliked: Staff & service, amenities New Yorkでも、北野ホテルは定宿ですが、ブランド力に頼りすぎる傾向があるようです。日本人スタッフのホスピタリティが不足。ホテルスタッフとしても気配りが不足してました。ひょううご旅クーポンの扱い方もホテル側が理解していないようで、近隣の施設の方々が処理してますよ。 ブランド力にあぐらをかかないで！ フロントのインド系の女性スタッフの気配りはホッとしました。 ##### Junko Stayed 1 night in Nov 2022 Verified ### 8/10 Good #### Toshiaki 23 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 接客と朝食は満足です。 ##### Toshiaki Stayed 1 night in Oct 2022 Verified ### 2/10 Terrible #### Verified traveller 30 Sept 2022 Disliked: Staff & service #### 予約と違う部屋に宿泊して残念だった。 予約の部屋をプレジデンシャルツインで予約していたが（予約のメールも確認済み）実際宿泊した部屋はデラックスツイン（おそらく）だった。 部屋は写真との変わりはなかったが、1番楽しみにしていたお風呂が写真と違って残念。 ホテルに着いて違和感はあったが気がついたのが翌朝だったのでホテル側に伝えなかった。 伝えなかったこちらも悪いとは思うがそんな事がまさか起こるとも思ってなかったので非常に残念で仕方なかった。 ![](https://a.travel-assets.com/ugc/hotel-reviews/B0C0805D2D13930DA98EB0868A5E69E95DB7C9C61664538739553.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Sep 2022 Verified ### 10/10 Excellent #### mieko 12 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities 評価されてる通りの素晴らしいホテルでした。 ##### mieko Stayed 1 night in Sep 2022 Verified ### 8/10 Good #### MAYUMI 10 Mar 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフさんの対応は、すごく良かった 朝食については、クロワッサン、ジュース、スープがすごく美味しかった フレッシュフルーツが全く美味しくなかった ちょっとがっかりです ##### MAYUMI Stayed 1 night in Mar 2022 Verified ### 6/10 Okay #### MOTOAKI 18 Feb 2022 Disliked: Staff & service 料理は美味しいが、うえいとれす ##### MOTOAKI Stayed 1 night in Feb 2022 ### Expedia's Latest Trends ### Hotels > - 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