Knysna Heights Holidays from £1,181

Great staff and location, poor on delivery of services vip perks

We stayed here from March 14 th to March 22. We booked 2 rooms and the stay was awesome. It was right at the city center. The staff was so attentive and very courteous and friendly. The rooms were spacious, neat and comfortable. Breakfast was included and was awesome.

Great place to stay but the cottages lack good lighting in the living room and comfy seating outside. That said we enjoyed our stay

Relaxing atmosphere near the Waterfront where you have all the activity; great service

Great stay overall. Room was clean and spacious with nice amenities and a large bathroom. Complimentary mini bar and welcome drinks was a great touch. Guests are welcome to walk or jog around the vineyard. Me and partner jogged around the vineyard, we loved it. The estate is beautiful and the views from the main courtyard is amazing. Breakfast was ok and not very accommodating when it came to ordering a different combination of hot menu items (was initially told we were going to be charged extra). Then they rescinded that at the end. The service at the restaurant for dinner was quite poor. Requested removing the chorizo from the starter which was ignored. We also essentially poured our own wine. Otherwise the service was good. The front desk helped arrange private transfers with short lead time.