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Mainstay Suites Knoxville Airport

2.5 star property
Hotel in Alcoa with free breakfast and 24-hour fitness centre

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Mainstay Suites Knoxville Airport

Free self-parking
Suite, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Free daily full breakfast
Seasonal outdoor pool, open 10 AM to 10 PM, pool loungers
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.6 out of 10

Good

Popular amenities

7.2 out of 10
Guests liked the amenities.
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Kitchen
    Kitchen
The price is £73
includes taxes & fees
22 Oct - 23 Oct
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Room options

Available filters for rooms
Showing 3 of 5 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed
Blackout curtains
  • Sleeps 6
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed
Room, 2 Queen Beds, Accessible, Non Smoking (Tub w/Grab Bars, Pet-Friendly) | Premium bedding, desk, blackout curtains, iron/ironing board
La Quinta Inn & Suites by Wyndham Knoxville Airport
Pool
Breakfast included
Free airport shuttle
Pet-friendly
8.6 out of 10, Excellent, (1098)
The price is £78
includes taxes & fees
26 Sept - 27 Sept
La Quinta Inn & Suites by Wyndham Knoxville Airport

About the area

Map
361 Fountain View Cir, Alcoa, TN, 37701

What's nearby

  • Maryville College - 5 min drive
  • Capitol Theatre - 5 min drive
  • Blount County Historical Museum - 5 min drive
  • Cades Cove Museum - 5 min drive
  • Foothills Mall - 6 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 5 min drive

Restaurants

  • ‪Texas Roadhouse - ‬2 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Culver's - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive

About this property

Mainstay Suites Knoxville Airport

Hotel in the city centre
At Mainstay Suites Knoxville Airport, you can look forward to free full breakfast, dry cleaning/laundry services and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
Other perks at this hotel include:
  • A seasonal outdoor pool with sunloungers
  • Free self-parking
  • Extended parking, an electric car charging station and express check-out
  • A TV in reception, smoke-free property and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 81 rooms have comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Separate sitting areas, kitchens and full-sized fridge/freezers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Weekly housekeeping

Business services

  • 24-hour business centre
  • 6,458 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20, per pet (varies based on length of stay), plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 9 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to October
Pool access available from 10 AM to 10 PM

Property is also known as

Mainstay Suites Alcoa
Mainstay Suites Hotel Alcoa
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Hotel
Mainstay Suites
Mainstay Suites Knoxville
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Knoxville Airport Alcoa
Mainstay Suites Knoxville Airport Hotel Alcoa

Frequently asked questions

Does Mainstay Suites Knoxville Airport have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10 AM to 10 PM.

How much does it cost to stay at Mainstay Suites Knoxville Airport?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Mainstay Suites Knoxville Airport on 22 Oct 2024 start from £73.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mainstay Suites Knoxville Airport pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 9 kg per pet. There's a deposit of USD 250 per stay and a fee of USD 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Mainstay Suites Knoxville Airport?

Self-parking is free at this property.

What time is check-in at Mainstay Suites Knoxville Airport?

Check-in start time: 3 PM; check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Mainstay Suites Knoxville Airport?

Checkout is at 11:00 AM.

Where is Mainstay Suites Knoxville Airport located?

Located in the heart of Alcoa, this hotel is within 3 miles (5 km) of Bicentennial Greenbelt Dog Park, Palace Theater and Capitol Theatre. Maryville College and Blount County Historical Museum are also within 6 miles (10 km).

Reviews

7.6

Good

Rating 10 - Excellent. 168 out of 506 reviews" "
Rating 8 - Good. 159 out of 506 reviews" "
Rating 6 - Okay. 91 out of 506 reviews" "
Rating 4 - Poor. 50 out of 506 reviews" "
Rating 2 - Terrible. 38 out of 506 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Stayed 1 night in Aug 2024

8/10 Good

Jennifer, Roanoke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had an easy and nice stay here while visiting friends and family
Stayed 2 nights in Sep 2024

6/10 Okay

Craig

Travelled with family
Disliked: Amenities, property conditions & facilities
Room was adequate. There were areas of the room unfinished (bathroom under sink).
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
It's and extended stay location. You don't have to eat out.
Stayed 4 nights in Aug 2024

6/10 Okay

Elisa

Business traveller
Liked: Cleanliness
Lack of communication. They called me on a Friday to say they needed to change my room for tile repairs on Sunday but change didn't hapoen until Tue evening. Then room felt like a downgrade. Other than that not bad
Stayed 7 nights in Jul 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice spacious room that was very clean for a reasonable price One complaint: the water barely got warm and the shower head was clogged and was not functional at all. I had to take a bath.
Stayed 1 night in Jul 2024

8/10 Good

Luke

Liked: Amenities
Decent place. Reno's going one but was no inconvenience. Couple of restaurants close.
Stayed 1 night in Jul 2024

10/10 Excellent

Annalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay here far from busy city so we had a good rest.
Stayed 1 night in Jul 2024

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel, stopped here and stayed one night because we were too tired to continue driving from Dollywood and made a last minute booking. Beds were super comfortable and so were the pillows. Id like to know what kind of pillows they use so i can get some for my bed at home. Only negative thing id say is days later they tried to take money out of my account but thankfully my card was locked. I called to ask why they said their system went down but that she didnt see anything being charged, the lady was kind of rude about it but it just seemed odd to me even if your system goes down theres no reason it would try to charge someones card.
Stayed 1 night in Apr 2024

4/10 Poor

Kevin

Disliked: Staff & service, property conditions & facilities
One Time Customer
The room / bathroom was under renovation construction. When I booked this room, I was not notified they were renovations going on. We arrived at our check in time for 3 o’clock and was told the room was ready. When we went upstairs to people working in there. The service was not very friendly. When I brought this up to the desk clerks attention, we were told to just hang out for a little while. They should be done pretty soon. After being on the road for 14 hours, that’s not what I wanted to hear. We were not offered another room and didn’t get to check in until 4:15. When we finally got into the room, of course, we needed the bathroom. There was no running water in there, because they forgot to hook up the water hoses during the renovation. No explanation from anyone. We ended up checking out a day early. I would not stay there again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay near the airport!
Stayed 1 night in Jun 2024

8/10 Good

Carol

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful at checkin. Nice surrounding.
Stayed 1 night in Jun 2024

10/10 Excellent

Vernon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Jun 2024

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Not too far from things to do. Close to the airport and restaurants. Had to ask for a bit of extra toilet paper and towels from the staff but otherwise it was a great stay
Stayed 3 nights in Jun 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who work there were awesome
Stayed 2 nights in May 2024

10/10 Excellent

Robert MARK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smoky Review
very clean rooms, very spacious, had a kitchen unit. Easy and quick check in, and all the associates were very nice and polite. And eating establishment's were near by.
Stayed 3 nights in May 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant across the road about a 1 minute walk
Stayed 1 night in May 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and quiet. Just what I was looking for.
Stayed 1 night in May 2024

6/10 Okay

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman who managed the breakfast area was very nice and very helpful also getting us towels etc
Stayed 5 nights in May 2024

10/10 Excellent

diane

Stayed 1 night in May 2024

8/10 Good

Doug

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean, staff was super, if I had a complaint which I don’t it would be the long hallways, good price!
Stayed 1 night in May 2024

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property... we will be back.
Stayed 1 night in May 2024

4/10 Poor

Lisa K

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
4 night stay
Clean still updating don’t see much change from last year other than new carpet. No knobs on the furniture to open drawers which made them very hard to open, so we left then cracked open to make it easier to open. Looked very bad in the front, small water fountain very dirty cover on top, I felt that could have looked much nicer with cover being off water in there and clean it would have made the hotel look better. Back side all construction materials, workers in and out all day which increased wait time for the elevator. Pool area dirty old chairs no tables pool was covered and looked nasty even if it’s not in season the area doesn’t need to look nasty. Food did not look appealing not many choices at all . I grabbed a couple of muffins packaged and would drink the coffee. This hotel has a lot of potential. Not sure if I would stay there again. Room was very clean.
Stayed 4 nights in May 2024

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT property
Stayed 1 night in May 2024