Title: Hotel Sport Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=971678&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Sport Winter adventurers find the perfect balance at this mountain getaway where days on snowy slopes lead to evenings relaxing fireside ## Photo gallery for Hotel Sport ![Indoor pool - Hotel Sport (Klosters-Serneus)](https://images.trvl-media.com/lodging/1000000/980000/971700/971678/0f02c5c0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Spa - Hotel Sport (Klosters-Serneus)](https://images.trvl-media.com/lodging/1000000/980000/971700/971678/3d305736.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - Hotel Sport (Klosters-Serneus)](https://images.trvl-media.com/lodging/1000000/980000/971700/971678/2ed74652.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa - Hotel Sport (Klosters-Serneus)](https://images.trvl-media.com/lodging/1000000/980000/971700/971678/71e7b0d0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa - Hotel Sport (Klosters-Serneus)](https://images.trvl-media.com/lodging/1000000/980000/971700/971678/fef3f32b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Sport welcomes travelers with a cozy mountain vibe. Enjoy a free breakfast buffet before hitting nearby slopes with ski passes and storage. After adventures, relax on the rooftop terrace, or enjoy the bowling alley, sledding, snowshoeing, and mini golf. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=971678&PinnedHotelID=971678&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=971678&PinnedHotelID=971678&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=971678&PinnedHotelID=971678&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=971678&PinnedHotelID=971678&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=971678&PinnedHotelID=971678&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=971678&PinnedHotelID=971678&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=971678&PinnedHotelID=971678&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=971678&PinnedHotelID=971678&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Standard Single Room ![Standard Single Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/980000/971700/971678/1bf8c73c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room 9.0 Wonderful 2 reviews ### Highlights Heating Flat-screen TV Blackout curtains Private bathroom Hairdryer Minibar Satellite channels Desk - 205 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Standard Twin Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/980000/971700/971678/b3869dcf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Heating Flat-screen TV Blackout curtains Private bathroom Hairdryer Minibar Satellite channels Desk - 269 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Standard Apartment, 2 Bedrooms ![Standard Apartment, 2 Bedrooms | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/980000/971700/971678/949bffa0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Bedrooms ### Highlights Heating Flat-screen TV Blackout curtains 2 bedrooms Private bathroom Hairdryer Minibar Satellite channels - 484 sq ft - 2 bedrooms - Sleeps 5 - 2 Single Beds ### View all photos for Family Room, Balcony (Duplex) ![Family Room, Balcony (Duplex) | Living area | Flat-screen TV, ping pong](https://images.trvl-media.com/lodging/1000000/980000/971700/971678/f425c997.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Balcony (Duplex) 9.4 Exceptional 3 reviews ### Highlights Balcony Heating Flat-screen TV Blackout curtains Private bathroom Hairdryer Minibar Satellite channels - 517 sq ft - Mountain view - Sleeps 5 - 2 Double Beds and 1 Single Bed ### View all photos for Superior Double Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/980000/971700/971678/f89448d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.0 Wonderful 2 reviews ### Highlights Heating Flat-screen TV Blackout curtains Private bathroom Hairdryer Minibar Satellite channels Desk - 215 sq ft - Mountain view - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKlosters-Serneus-Hotels-Hotel-Sport.h971678.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKlosters-Serneus-Hotels-Hotel-Sport.h971678.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.87778%2C9.87989&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nVL4yJGzk7gwGTYPAkZUwqUFBro=) Landstrasse 95, Klosters-Serneus, GR, 7250 #### What's nearby - Klosters-Madrisa Gondola \- 9 min walk \- 0.5 miles - Ski Lift Klosters - Gotschnagrat \- 12 min walk \- 0.7 miles - Klosters Church \- 12 min walk \- 0.7 miles - Klosters-Gotschnagrat Gondola \- 14 min walk \- 0.8 miles - Ski Lift Selfranga \- 4 min drive \- 1.3 miles #### Getting around - Klosters Dorf Station - 11 min walk - Zurich Airport (ZRH) - 112 min drive #### Restaurants - ‪Restaurant Rathaus - ‬8 min drive - ‪Restaurant Bahnhof - ‬8 min drive - ‪Old-Jnn - ‬7 min drive - ‪Alp Garfiun - ‬13 min drive - Berghaus Gotschnagrat ## About this property ### Hotel Sport Family-friendly hotel in the mountains Consider a stay at Hotel Sport and take advantage of a free breakfast buffet, a bowling alley and a rooftop terrace. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a ski shuttle, ski passes and ski storage. For some rest and relaxation, visit the sauna. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Enjoy the gym, as well as activities, such as sledging and snowshoeing. Free in-room WiFi is available to all guests, along with mini golf and a garden. Other perks at this hotel include: - An indoor pool and a children's pool - Free self-parking - 2 outdoor tennis courts, babysitting (surcharge) and multilingual staff - Free newspapers, 1 meeting room and a banquet hall Room features All guest rooms at Hotel Sport offer amenities, such as free WiFi, safes and minibars. Other amenities include: - Bathrooms with showers and hairdryers - Flat-screen TVs with cable channels - Heating, daily housekeeping and desks ## Similar properties ![Front of property – evening/night](https://images.trvl-media.com/lodging/1000000/10000/2900/2879/2df4bbf9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Silvretta Parkhotel Klosters-Serneus - Pool - Hot tub - Breakfast included - Spa 8.4 Very good 49 reviews £328 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=2879&PinnedHotelID=2879&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/3000000/2920000/2911200/2911119/6c9cb1c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Piz Buin Klosters-Serneus - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 157 reviews £583 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=2911119&PinnedHotelID=2911119&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/99000000/98500000/98494600/98494508/1062d6fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seven Alpina Boutique Hotel Klosters-Serneus - 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Pool - Kitchen - Pet-friendly - Free Wi-Fi 9.6 Exceptional 15 reviews £644 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=15542133&PinnedHotelID=15542133&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, steam room, body treatments, aromatherapy, hot stone massages](https://images.trvl-media.com/lodging/1000000/180000/177400/177394/3d58fb08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Waldhuus Davos Davos - Pool - Breakfast included - Spa - Free Wi-Fi 9.2 Wonderful 407 reviews £264 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=177394&PinnedHotelID=177394&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite | Living area | TV, toys](https://images.trvl-media.com/lodging/2000000/1070000/1066600/1066586/2646a316.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Turmhotel Victoria Davos - Spa - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 141 reviews £222 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=1066586&PinnedHotelID=1066586&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/980000/971700/971643/5d2d2949.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Morosani Schweizerhof Davos - Hot tub - Spa - Pet-friendly - Parking included 8.8 Excellent 77 reviews £337 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=971643&PinnedHotelID=971643&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/5000000/4200000/4192700/4192638/38dbfb16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sport-Lodge Klosters Klosters-Serneus - Breakfast included - Free Wi-Fi - Tennis court - Games room 9.2 Wonderful 62 reviews £243 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=4192638&PinnedHotelID=4192638&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Ski shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10 AM - 2 restaurants - A bar/lounge ### Restaurants on site - Buendnerstuebli - Panorama - Restaurant ### Things to do - 2 outdoor tennis courts - Arcade/game room - Billiards/pool table - Bowling alley - Children's pool - Games - Gym - Indoor pool - Library - Mini golf - Playground - Sauna - Ski passes - Ski storage - Sledding - Snowshoeing - Table tennis ### Family friendly - Arcade/game room - Babysitting (surcharge) - Bowling alley - Children's pool - Indoor pool - Laundry facilities - Mini golf - Playground ### Conveniences - Free newspapers in lobby - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Meeting room ### Outdoors - Garden - In the mountains - Picnic area - Rooftop terrace ### Accessibility - Lift ### More - 3 floors - 4 buildings - Banquet hall - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable/satellite channels ### Food and drink - Limited room service - Minibar ### More - Desk - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 10 PM Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions The front desk is open daily from 7 AM - 10 PM Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Renovations and closures The property is closed between 22 October and 15 December. ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of CHF 15 per pet (varies based on length of stay) ### Children and extra beds Children are welcome 2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: CHF 15 per pet (varies based on length of stay) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars. ### Property is also known as Sport Swiss Quality Sport Swiss Quality Hotel Sport Swiss Quality Hotel Klosters-Serneus Sport Swiss Quality Klosters-Serneus Hotel Sport Klosters-Serneus Sport Klosters-Serneus Hotel Sport Hotel Hotel Sport Klosters-Serneus Hotel Sport Hotel Klosters-Serneus ## Frequently asked questions ### Does Hotel Sport have a pool? ### Is Hotel Sport pet-friendly? ### How much is parking at Hotel Sport? ### What time is check-in at Hotel Sport? ### What time is check-out at Hotel Sport? ### Where is Hotel Sport located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Sport Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.4 Location ### 9.0 Staff & service ### 8.4 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 37 8 - Good 35 6 - Okay 7 4 - Poor 1 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### adrian 14 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very pleasant stay. Swimming pool was great. ##### adrian Stayed 1 night in Sep 2024 ### 8/10 Good #### Cezar 8 Jul 2024 Liked: Cleanliness, property conditions & facilities Beautiful resort, room was very nice, service and diner needs improvement ##### Cezar Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Ernesto 3 Jan 2021 Liked: Cleanliness, staff & service, room comfort #### I have felt warmly welcome here Under the attentive and guest-centered leadership of Frau Leuenberger, the team of Hotel Sport makes the entire difference between what could be a comparatively old hotel and the place that it really is: a hotel where I have felt warmly welcome despite the Covid-induced complexities of the current times. I have really liked to be here and look forward to go back in future: thank you for a great stay!! A special thank you goes to Lisa: she is ultra friendly and patient and always has a smile, despite large numbers of out-of-control and sometimes seriously Covid non-compliant kids in the breakfast room. A remarkable achievement in her challenging position! ##### Ernesto Stayed 1 night in Dec 2020 ### 10/10 Excellent #### Thomas 13 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfekt für Familien Sehr schönes Familienhotel. Da wird es auch bei schlechtem Wetter nie langweilig. Das Personal ist super freundlich. Die Familienzimmer sind schön und zweckmässig eingerichtet. Einziger Minuspunkt: Das Zimmer war sehr überheizt, obwohl wie die Regler auf die tiefste Stufe gestellt haben. ##### Thomas Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Stefanie Maria 15 Aug 2025 Liked: Cleanliness Leider führt der Name des Hotels in die Irre. Wir dachten, wir könnten in einem gut ausgestatteten Fitnessbereich Sport machen während die Kinder sich in der Playarea vergnügen. Leider handelt es sich bei dem Fitnessraum im Hotel „Sport“ um einen kleinen schlecht lieblosen Raum. Die Hanteln sind bei den Geräten nicht kompatibel, fehlen zum Teil, die Klammern zum Fixieren sind defekt sowie der Turm. Die Uhr benötigt einen Batteriewechsel, es ist kein Laufband vorhanden… Schade. Für die Weiterreise ok aber definitiv nicht als Haupturlaub. Ferner wurden unsere Schlüsselkarten einfach deaktiviert weil man glaubte, wir würden schon abreisen. Standen mit vollgepackt nach einer mehrstündigen Wanderung vor verschlossener Türe aber kein Wort der Entschuldung. Würden nicht wieder buchen. ##### Stefanie Maria Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Thomas 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Skønne omgivelser. Dejligt hotel med sjov for hele familien i smukke Klosters ##### Thomas Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Christian 13 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Gutes Preis-/Leistungsverhältnis, schöner Wellnessbereich, schöne Zimmer ##### Christian Stayed 2 nights in May 2025 ### 10/10 Excellent #### Thomas 7 Oct 2024 Liked: Staff & service, amenities, property conditions & facilities Ich kann dieses Hotel nur empfehlen für Familien perfekt. ##### Thomas Stayed 6 nights in Sep 2024 ### 10/10 Excellent #### Verified traveller 23 Sept 2024 Liked: Property conditions & facilities Das Bett etwas sehr weich. Aber das ist ein Detail. Sonst alles top. ##### Verified traveller Stayed 1 night in Sep 2024 ### 8/10 Good #### Torsten 7 Sept 2024 Liked: Amenities Etwas altbacken mit 70er Jahre Charme aber trotzdem absolut empfehlenswert. ##### Torsten Stayed 1 night in Sep 2024 ### 6/10 Okay #### Ulrich 26 Jul 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Sauna om work... ##### Ulrich Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Regula 13 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tolles Familienhotel Uns hat es super gefallen! Für Familien mit Kindern ideal. Vorallem die Kinderbowlingbahn hat es uns angetan. Minigolf (gratis!), Hallenbad, Streichelzoo und natürlich das Gamezimmer für die Teenies einfach top! Super erreichbar mit dem ÖV. Die Bushaltestelle befindet sich direkt vor dem Hotel. Sehr freundlicher Empfang! Wir waren sicher nicht das letzte Mal dort! ##### Regula Stayed 2 nights in Oct 2022 ### 6/10 Okay #### Verified traveller 17 Jul 2022 Liked: Cleanliness, staff & service Fin lokation Pris i forhold til stand af værelser hænger ikke sammen ##### Verified traveller Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Paul 13 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Herzliche Athmosphere.Schönes Hallenbad. ##### Paul Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Michael 14 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Freundliches Familienhotel - gerne wieder! Sehr freundlicher Service - zuvorkommend, persönlich, zum wohlfühlen! ##### Michael Stayed 2 nights in Mar 2022 ### 8/10 Good #### Pam 8 Mar 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really convenient to have the bus stop just out front ##### Pam Stayed 2 nights in Mar 2022 ### 4/10 Poor #### Lorraine 1 Mar 2022 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### What a shame! This hotel has the potential of being a good choice for the area. It has great kids facilities although I don't think the hotel likes children very much. The hotel has been let down by appalling management and service. You might have a stress-free stay if you have no need to communicate with staff. However if you are unfortunate enough to have any needs or interactions with reception and/or management (especially Theresa), be prepared to have your experience turned upside down. Personally I would prefer to pay extra and stay in a hotel with a better customer service ethos and where the staff have been trained how to/not to speak to guests. It's very upsetting when management show little respect to their paying customers and are unable to show restraint when it comes to communication. (I would like to point out at this stage that there was one staff member - Sebastian - who I believe was delightful. He is new, young and probably not yet influenced by the hostile example of his colleagues). ##### Lorraine Stayed 5 nights in Feb 2022 ### 6/10 Okay #### JEAN-CLAUDE 20 Feb 2022 #### Trop cher Rapport qualité prix pas intéressant ##### JEAN-CLAUDE Stayed 1 night in Feb 2022 ### 8/10 Good #### Daniel 6 Oct 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Alles gut - kinderfreundliches Personal - gute Lage ##### Daniel Stayed 2 nights in Oct 2021 ### 10/10 Excellent #### Verified traveller 15 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wochenendtripp Wir wurden herzlich empfangen und der Aufenthalt hat der ganzen Familie gefallen. ##### Verified traveller Stayed 1 night in Aug 2021 ### 10/10 Excellent #### R 8 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Heerlijk verblijf Prachtige locatie. Veel faciliteiten, ideaal voor kinderen. Wij hadden prachtig weer, maar ook bij regen voldoende te doen. Indoor zwembad was heerlijk met schitterend uitzicht over de vallei en bergen. Wij vertrokken s morgens vroeg. Personeel heeft ons een lunchpakket bereid en mee gegeven. Prima service. ##### R Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Verified traveller 29 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 가족여행으로 좋은 숙소 호텔내 아이들과 이용할수 있는 시설이 많아 좋았습니다. 아이들과 여행하기 좋은 호텔이었습니다 ##### Verified traveller Stayed 1 night in Jun 2021 ### 8/10 Good #### Kurt 22 Apr 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfekt, trotz Corona. ##### Kurt Stayed 1 night in Feb 2021 ### 8/10 Good #### Janina 5 Mar 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nettes Hotel für Familien Personal war immer sehr freundlich; unser Zimmer war prinzipiell OK , jedoch fanden wir es etwas seltsam, dass es das Waschbecken und Spiegel direkt im Zimmer hat, Dusche und WC waren dafür jeweils seperat. Auch hätten wir es begrüßt, wenn die Bettwäsche im Laufe unseres Aufenthalts (6 Tage) 1x gewechselt hätten. Das Essen im Restaurant war immer Mega gut und wurde sehr schnell serviert. Schön ist auch, dass sie immer etwas zum malen für die Kinder am Platz haben. ##### Janina Stayed 5 nights in Feb 2021 ### 10/10 Excellent #### Verified traveller 4 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bella esperienza, grazie! Un servizio molto attento fa dimenticare la struttura un po' datata. Mi sono trovato molto bene! ##### Verified traveller Stayed 5 nights in Dec 2020 ## Expedia's Latest Trends ### Hotels > [Hotels near Gulliver's Valley](https://www.expedia.co.uk/Gullivers-Valley-Hotels.0-l644143063053991936-0.Travel-Guide-Filter-Hotels) > > [Family-Friendly Hotels in Protaras](https://www.expedia.co.uk/Protaras-Hotels-Family-Friendly-Hotel.0-0-d6048805-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Conrad Istanbul Bosphorus](https://www.expedia.co.uk/Istanbul-Hotels-Conrad-Istanbul-Bosphorus.h15234.Hotel-Information) > > [Hotel Stern Chur](https://www.expedia.co.uk/Chur-Hotels-Hotel-Stern-Chur.h520161.Hotel-Information) > > [Revier Mountain Lodge Lenzerheide](https://www.expedia.co.uk/Vaz-Obervaz-Hotels-Revier-Mountain-Lodge-Lenzerheide.h19363230.Hotel-Information) > > [Azul Eco Hotel](https://www.expedia.co.uk/Rethymno-Hotels-Gortyna-Hotel.h2336536.Hotel-Information) > > [Hotels in Maastricht](https://www.expedia.co.uk/Maastricht-Hotels.d6047192.Travel-Guide-Hotels) > > [Hotels in Evian-les-Bains](https://www.expedia.co.uk/Evian-Les-Bains-Hotels.d5884.Travel-Guide-Hotels) > > [The Bedford Arms](https://www.expedia.co.uk/Rickmansworth-Hotels-The-Bedford-Arms.h175447.Hotel-Information) > > [Sofitel Agadir Royal Bay Resort](https://www.expedia.co.uk/Agadir-Hotels-Sofitel-Agadir-Royal-Bay-Resort.h914615.Hotel-Information) > > [Hotels in Faro Old Town](https://www.expedia.co.uk/Faro-Old-Town-Faro-Hotels.0-n6157600-0.Travel-Guide-Filter-Hotels) > > [Volley Hotel Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Volley-Hotel-Istanbul.h4188456.Hotel-Information) > > [Hotels near Pendower Beach](https://www.expedia.co.uk/Pendower-Beach-Hotels.0-l553248635978347917-0.Travel-Guide-Filter-Hotels) > > [Residence by Vestibul Palace](https://www.expedia.co.uk/Split-Hotels-Residence-By-Vestibul-Palace.h13369872.Hotel-Information) > > [Hotels near Sutton Hoo](https://www.expedia.co.uk/Sutton-Hoo-Hotels.0-l6260750-0.Travel-Guide-Filter-Hotels) > > [Hotel Schweizerhof Sils Maria, a Faern Collection Hotel](https://www.expedia.co.uk/Sils-Im-Engadin-Segl-Hotels-Arenas-Resort-Schweizerhof.h2486272.Hotel-Information) > > [Tavistock Hotel](https://www.expedia.co.uk/London-Hotels-Tavistock-Hotel.h62769.Hotel-Information) > > [Steigenberger Icon Grandhotel Belvédère](https://www.expedia.co.uk/Davos-Hotels-Steigenberger-Grandhotel-Belvedere.h17057.Hotel-Information) ### Flights > [Flights from Pisa (PSA) to Bristol (BRS)](https://www.expedia.co.uk/lp/flights/psa/brs/pisa-to-bristol) > > [Air Transat Mississauga (YYZ) to Gatwick (LGW) flights](https://www.expedia.co.uk/lp/flight-routes/air-transat-from-pearson-intl-to-gatwick/ts/yyz/lgw) ### Cars > [Car hire in Derby](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Derby.d7573.Car-Hire-Guide) > > [Car hire in Calpe](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Calpe.d6034540.Car-Hire-Guide) ### Packages > [Victor Hugo House](https://www.expedia.co.uk/Victor-Hugo-House-St-Peter-Port.d6244546.Attraction) ### General ---