Ratings based on 1,400 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from San Francisco Bay Area

Near highway for easy access

Posted 25-Jul-2016
Pros: Had a nice restaurant with great food. We were given coupons for drinks and $5 off dinner which we didn't expect. Nicely priced.
Cons: WiFi, which might not be possible considering location.
Location: Just an overnight stop on a long trip. But noticed the beautiful scenery and interesting things that be fun to see like museums, etc. a long the way.
Except for slow WiFi, it was really nice. Staff was helpful and pleasant. Hotel was clean. Liked that the breakfast had plenty to choose from and lots of seating. Tables were cleared right away so no guests had to wait to be seated. Was pleasantly surprised to receive coupons for free drinks and one for $5 off an entree at the restaurant when checking in. Along with what I thought was a great price, getting extras really helps the budget when traveling.
Comment from Hotel Management
26-Jul-2016 by Shilo Inns, Hotel Management
Thank you for noticing our cleanliness and friendliness, we strive for it with every guest. Please stop and see us again if you find yourself in Southern Oregon, we would love to see you again! S. Collins - GM
4out of 5
by A verified traveller

Posted 23-Jul-2016
Nice hotel off the highway. Facilities are a little outdated but staff is friendly and the rooms are clean.
5out of 5
by A verified traveller

Posted 23-Jul-2016
Big rooms , easy check and a restaurant connected
4out of 5
by A verified traveller from Struer, Denmark, EU

spacious rooms, clean

Posted 22-Jul-2016
Pros: spacious and clean rooms. Nice cost-effective closeby to Crate Lake.
Cons: that we didn't loose anything. Lost cosmetics for USD 300, and a couple of new caps.
Location: Crater Lake - out of this world.
very nice and helpful checking in. very cost-effective due to Mystic reservation. (might gotten caps and cosmetics stolen)
3out of 5
by A verified traveller

Friendly, but the building is a bit tired.

Posted 22-Jul-2016
Pros: The rooms were big, hotel staff were pleasant.
Cons: Maintain rooms and redecorate/renovate.
It was okay, but the decor is a little tired, and ready for a renewal. The air conditioner and fridge in our room were in poor condition, filling the room with rattling noises all night long. The breakfast area seemed a little overwhelmed, and were unable to keep up with cleaning tables, yet there were 2 staff who were very proficient at getting everyones room numbers.
4out of 5
by A verified traveller

Great hotel

Posted 21-Jul-2016
Very nice and big room. Clean and comfortable. Great breakfast.
5out of 5
by A verified traveller

Great location close to Crater Lake

Posted 17-Jul-2016
Pros: Cleanliness friendliness location
Cons: Upgrade TV shores should be walk in extra blanket in closet for use if needed some type of towel for kitchen area
Location: Location was great for what we needed easy to find and to access to go to surrounding areas
Staff was exceptional room was very quiet. Extremely clean rooms food in restaurant was very good and service was great. Will stay at Shilo again if this is how all of their Hotels are.
5out of 5
by A verified traveller from Incline Village, NV

Spacious rooms, nice facilities, reasonable price.

Posted 17-Jul-2016
Pros: Very spacious rooms at a reasonable price, the overall good value.
Location: Anything in Klamath Falls is nearby. Crater Lake is about an hour's drive away. The south shore of Klamath Lake is less than 2 miles away.
I have stayed here numerous times on my way to Bend or Eugene. The rooms are large and spacious, the facilities are nice, and you get a decent breakfast included. Particularly when the rooms cost less than $100 (which is fairly often), this is a great value.
5out of 5
by A verified traveller

Nice hotel

Posted 13-Jul-2016
The hotel is inexpensive, spacious and clean. It has a restaurant for ordering lunch or dinner dishes. This saves me trouble for going out for a dinner when I arrived late. I always live in this hotel whenever I visit this area.
5out of 5
by A verified traveller from Wa state

nice hotel

Posted 11-Jul-2016
Pros: the rooms are greatnothing
Location: good location and lots of eating places around
We have stayed here before and have always enjoyed great service and good food.